Unilever Case Study - Handout

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    The Root of the Brand

    Pears keeps your skin Innocent

    Till the 50s

    Matchless for the

    Complexion

    In the 90s Pears

    mein Kuchh Nahin.

    In the 70s and 80s

    Some Complexions

    never grow up

    Way Forward

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    Gentle Care Oil Control Germ

    Control

    Innocent Skin Oil-Clear Skin Germ Free Skin

    Gentleness of

    Glycerine + NaturalOils

    Gentleness of

    Glycerine +Lemon Flower

    Extracts

    Gentleness of

    Glycerine + MintExtracts

    benefit

    rtb

    platform

    variant

    Brand BenefitKeeps Skin in its Pristine, Innocent State

    Pure and Gentle

    Oil Clear Germshield

    Pure and Gentle GermshieldOil Clear

    Product

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    Contemporary, Premium, Minimalist Packaging

    Packaging

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    Pricing

    Priced at 200 Index to market average always

    Competition pricing

    Discount soaps (Lifebuouy, Godrej No. 1, Nirma)

    75-85 Index

    Lux 100 Index

    Santoor 100 Index

    Dettol 150 Index

    Dove 270 Index

    Nivea 200 Index

    Palmolive 150 Index

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    Competitive Brands

    Dove :

    Not a soap .. 1/4th moisturising cream

    Lux International

    The right care for your skin Palmolive Extra Care

    Soft skin that you can feel

    Camay International

    For soft, smooth skin

    Nivea

    Creamy care for soft skin

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    Pears 10 years performance

    Steady upward growth seen on brand

    While it is a seasonal brand with heavy upward swings in winter,

    introducing variants have helped retain brand shares even in summer

    2

    2.42.6

    2.9

    3.43.6 3.5

    3.94.0

    3.84.0

    1

    2

    3

    4

    2000 2001 2002 2003 2004 2005 2006 2007 2008 2009Oct YTD 2010

    Pears:MSVAL

    4.8

    in

    2011

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    Penetration trendAfter peaking with Masoom film,penetration of Pears has not grown

    3.8

    0.9

    1.4 1.4

    1.00.9

    1.51.3

    0.8 0.7

    4.3

    3.8

    3.33.2

    4.0

    4.9

    5.5

    4.04.2

    4.84.9

    3.7

    3.33.33.5

    3.7

    2.9

    0.140.130.13 0.09 0.05 0.06 0.08 0.06 0.06

    0

    2

    4

    6

    Q3'08 Q4'08 Q1'09 Q2'09 Q3'09 Q4'09 Q1'10 Q2'10 Q3'10

    HH(%)

    Pears Pears Minis Pears Singles Pears MLPs

    Decline has slowed down after significant drops in previous 2 quarters, howeverusership levels lower than YA

    Similar trends seen for Singles and Minis; MLPs maintain penetration on a lowbase

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    2011 onwards

    New campaign being planned to grow Pears further

    Issues & Opportunities for Pears

    Grow penetration with new proposition to try appealing to

    new consumers Keep growing through SOR growth among existing users

    New Campaign

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    Wear the Brand Managers Cap

    Look at the campaign in entirety & propose an IBC

    plan for the new Pears campaign

    Make a plan that convinces your Category head to

    release extra budgets for your campaign TV advertising for next 40cr

    You want to ask for extra money on top of this to grow the

    brand

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    Campaign Summary

    Objective New users or SOR?

    Campaign Idea: [ ]

    Target group for the campaign

    Channels to use

    Executions:

    1. _____________

    2. _____________

    3. _____________4. _____________

    Budgeting for activity

    Rationale for the budgeting

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    Execution

    What is the idea?

    What is the scale?

    Will my idea reach

    enough people to make a

    difference to brand

    growth and sales?

    What is the business case ?

    What is the cost, what is the

    potential return?

    What is the evidence, it

    will work?What are the risks?

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    Thats it!

    A few tips

    Remember to nurture ideas

    Be business minded, yet creative

    Make sure you have explored every P to see if you aredoing enough

    Create scalable plans