Raport "Wykorzystanie wzornictwa usług w polckich przedsiębiorstwach"

8/3/2019 Raport "Wykorzystanie wzornictwa usług w polckich przedsiębiorstwach"

http://slidepdf.com/reader/full/raport-wykorzystanie-wzornictwa-uslug-w-polckich-przedsiebiorstwach 1/85

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90

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94

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95

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92

Hjôfoi dbipia|kpst|sai ìlioci

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0# W ioj/ CLC — Colcucl{if co-Lk~|b Co|kpuckzt/



93

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zip|hődc lhliokg/



05

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0:

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02

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oklŶkpi ~pwkltcēzwcēdci ~hzcoos h`kgmhziĊ7

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ai ~hŶċliosdb dkdb wht|iŀs ~pwklt|izchok z \i`kfc 5/



03

\i`kfi 5

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giah ŷpôlŀh zcklws h |pkolidbc ~h|pwkìdb/

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aŀilioci ockmi|kpcifokg {tŀ{jcoi mi|kpcifok oipwēlwci/

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ociĊ ~phgka|hziock {tŀ{j& gkt| azkt|ci hpjiocwidgc ~pids/

Pst{oka 0;

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T|h~ckŌ wiiojiŶhzioci pm z ~hwimkps|hpsdwok it~ka|s ~pids oil |zhpwk-

ockm {tŀ{j gkt| z pkfi|szock miŀsm t|h~oc{ wzcċwios w zckfahődcċ ~pwkltcē-

`chpt|zi "~hp/ Pst{oka 0;#/ Ecpms oigdwēődckg ztaiw{gċ ackphzocai ~phgka|{ "wi-

ztwk ~imcē|i h |sm <>—<<+ ~pwkltcē`chpt|z# hpiw lwckfc ~pidē oil |zhpwkockm

{tŀ{jc oi k|i~s "|ē dwsoohőĊ wlkdslhziock dwēődckg ~hlkgm{gċ l{Ŷk pms ocŶmiŀk ~hlmch|s7 wiztwk ~hlkgm{gk |ko apha hl 44 lh <:+ w ocdb#/ Miŀk c őpkl-

ock pms pkfi|szock pwilah iojiŶ{gċ tcē z ia|{ifcwhziock t~kdsaidgc hpiw

wkt~hŀ{ ~phgka|hzkjh "wiztwk ~hlkgm{gk gk gkloi oi dw|kps f{` ~cēĊ pm1 ocjls

ock wlkdslhziŀh tcē oi ock hl 9; lh 05+ ~hlmch|ôz#/ Hjôfock oigmockg ~h-

ztwkdbosm k|i~km ~pid gkt| |zhpwkock wkt~hŀôz co|kplstds~fcoiposdb7 wiztwk

~hzhŀ{gk gk 0;—4>+ pm& ocjls ock ehpm{gk cdb dh ~cċ|i miŀi pmi& dh tcôlmk

őpklock ~pwkltcē`chpt|zh c dh lwcktcċ|s l{Ŷs {tŀ{jhlizdi/

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T|h~ckŌ iojiŶhzioci pm wkzoē|pwosdb z hpjiocwidgē zs`piosdb kfkmko|ôz

~pids oil |zhpwkockm {tŀ{j gkt| oit|ē~{gċds7 oi |iaċ zt~ôŀ~pidē lkdsl{gċ

tcē z <9+ l{Ŷsdb pm& z dh |pwkdcm őpklocm ~pwkltcē`chpt|zck c ~pizck z dhdwzip|kg miŀkg pmck "~hp/ Pst{oka 05#/

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wiwzsdwig gkloia t|h~ckŌ ~pkdswgc atw|iŀ|hzioci ohzsdb {tŀ{j phőock zpiw

w zckfahődcċ pms "~hp/ Pst{oka 0:#/

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59

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k|i~ ~hmcgi tcē z dh lwcktcċ|kg l{Ŷkg pmck& z dh ~cċ|sm őpklocm ~pwkltcē`chp -

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|pwkdck mockgtwk ~pwkltcē`chpt|zh lì h |kdbocdwoċ t|phoē phwzhg{ {tŀ{jc/ L{Ŷk

pms wlkdslhziock dwēődckg ~imcē|igċ |kŶ h ahockdwohődc tehpm{ŀhzioci ~ph-

`fkm{ ~phgka|hzkjh c h~pidhzioci ahodk~dgc/

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^hlhòck gia z ~h~pwklocdb zs~ilaidb& |h l{Ŷk pms oigdwēődckg ahpwst|igċ

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|{ "~hlhòck ~ht|ē~{gk tcē mockg zcēdkg z dh |pwkdcm miŀsm c őpklocm ~pwkl-

tcē`chpt|zck1 ~hp/ Pst{oka 02#/ Miŀk pms oigdwēődckg ~hfkjigċ oi zŀitosdb

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wi h`tŀ{jē afcko|ôz f{` lwciŀs zsahoizdwk/ W zszcilôz ~hjŀē`chosdb w ~pwkl-

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wkp{oa{ {tŀ{jc hpiw ahm{ocaidgc ohzkjh ~phl{a|{& i wi|km gkt| |h zt~ôŀ~pidi

jŀôzock w ijkodgimc mipak|cojhzsmc c pkafimhzsmc hpiw lhmimc mklchzs-

mc/ W `ilioci cfhődchzkjh mhŶoi oi|hmcit| zszochtahziĊ& Ŷk lh zt~ôŀ~pids

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52

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Pst{oka 40

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^hmcgigċd hth`s& a|ôpk ock hl~hzcklwciŀs ~pkdswsgock oi ~s|iock& ~hoil ~hŀhzi

~pwklt|izcdckfc pm hapkőfcŀi& Ŷk ~hwchm zsli|aôz oi ~phgka|hziock c zlpiŶi-

ock {tŀ{j ock wmckocŀ tcē woidwċdh z dcċj{ ht|i|ocdb 4 fi| "~hp/ Pst{oka 44#/ Oi-

aŀils wzcēatwsŀs tcē z ~pwktwŀh dh |pwkdckg pmck "43+#/ Gklsock z ~pws~ila{

2+ pm lhtwŀh z |sm hapktck lh hjpiocdwkoci oiaŀilôz oi |ko dkf/

Pst{oka 44

Lsoimcai zsli|aôz oi ohzk ~phgka|s {tŀ{j z dcċj{ ht|i|ocdb 4 fi| "hjôŀ pm& O=003#

H |sm& Ŷk wico|kpkthziock zwhpocd|zkm {tŀ{j gkloia zwpit|i& mhŶk őzcildwsĊ

wmcioi ~hwchm{ lhdbhlôz pm ~phgka|hzsdb — z zs~ila{ <>+ pm zwphtŀs

hok z t|ht{oa{ lh hapkt{ ~h~pwklwigċdkjh ht|i|ock 4 fi|i ~pwsoigmockg h 9>+

"~hp/ Pst{oka 4<#/ Dh ~cċ|i pmi hloh|hziŀi lsoimcaē ~pwsdbhlôz w ohzsdb

{tŀ{j pwēl{ 5—9>+/ Wifklzck 9<+ {tŀ{jhlizdôz ock wi{ziŶsŀh wmcios ~pws-

dbhlôz w |s|{ŀ{ zlphŶkoci ohzsdb {tŀ{j/

Pst{oka 4<

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Zsli|ac ̀ sŀs ocŶtwk Zsli|ac ̀ sŀs "mockg zcēdkg# |iack timk Zsli|ac ̀ sŀs zsŶtwk

44+ <<+ :+ 95+

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9<+ 0;+ 09+ 04+ 9:+



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lwcŀi oi psoka ohzċ {tŀ{jē7 z miŀsdb ~pwkltcē`chpt|zi ~pwsdbhls zwphtŀsőpkloch h 95+& z őpklocdb — h 90&2+& i z l{Ŷsdb — h 9>&9+/

Pst{oka 4;

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c l{Ŷsdb ~pwkltcē`chpt|z — ̀ fctah z ~hŀhzck pm z ~ckpztwkg w |sdb jp{~ c z <>+

lp{jckg {ziŶi tcē& Ŷk tċ |h ~pwkltcēzwcēdci& a|ôpk ~pwsohtwċ zsmckpok ahpws-

ődc oiothzk "zsocac ~pwk~phdko|hziok ~h zsaf{dwkoc{ hl~hzcklwc ‟|p{loh

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cozkt|sdgc gkt| ~pwkahoios pk~pkwko|io| dh |pwkdckg miŀkg pms& h ahpwsődcidb

~hwioiothzsdb wiő — ahfkgosdb <>+ ~pwklt|izcdckfc `iliosdb ~hlmch|ôz/

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occ zwhpocd|zh {tŀ{j ~pwkaŀili tcē ~pwklk ztwst|acm oi mipak|cojhzk c zcwk -

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wiő ockzckfack/ ^pwklk ztwst|acm z miŀsdb pmidb ock zckpws tcē z mhŶfczhőĊ

z~ŀszioci oi tzhgċ tcŀē psoahzċ ~h~pwkw cozkt|sdgk z ~phgka|hziock {tŀ{j/

Pst{oka 45

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Hl~hzcklŷ oi taifc7 9 — z hjôfk& < — z l{Ŷsm t|h~oc{1 oi zsapktidb ~haiwioh |sfah tapigok ai|kjhpck

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it~ka|s e{oadghohzioci ~pwkltcē`chpt|z& gia7 mhŶfczhődc zkgődci oi psoac wijpi-

ocdwok f{` phwtwkpwkoci lwciŀifohődc oi ohzk `pioŶk& ~hwchm wi|p{lockoci dws hl-

lwciŀsziock oi őphlhzctah "~hp/ Pst{oka 45#/ ^pizlh~hlh`ock zsocai |h w `pia{

őzcilhmhődc& Ŷk zlphŶkock ~phektghoifokg mk|hlsac zwhpocd|zi {tŀ{j ~hwzifi

dbhdciŶ`s oi ~pwk~phgka|hziock {tŀ{jc z |iac t~htô`& i`s wit~haigiŀi ~h|pwk`s

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z~ŀsz oi keka|szohőĊ lwciŀiŌ "~hp/ Pst{oka 4:#/ Pkfi|szock tcfok hllwciŀs-

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Pst{oka 4:

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dc w l{Ŷsdb ~pwkltcē`chpt|z& Ŷk zwhpocd|zh {tŀ{j zsli|ock ~pwkaŀili tcē oi

giahőĊ őzcildwhosdb {tŀ{j "~hp/ Pst{oka 42#/

Pst{oka 42

Z~ŀsz zwhpocd|zi {tŀ{j oi giahőĊ őzcildwhosdb {tŀ{j


Pk~pkwko|io| dh |pwkdckg pms gkt| ~pwkahoios& Ŷk ~phgka|hziock {tŀ{j woidwċdh

{ŀi|zci ahpwst|iock w {tŀ{j hpiw ~h~pizci cdb t|phoē kt|k|sdwoċ& i |sfah z gkl-

osm oi dw|kps—~cēĊ ~pwkltcē`chpt|z z |kg jp{~ck ct|ockgk őzcilhmhőĊ |kjh& Ŷk

~h~pizci hoh lhőzcildwkoci afcko|ôz z aho|iadck w {tŀ{jċ:#/ L{Ŷk pms ~hl-

dbhlwċ lh |sdb t|zckplwkŌ w ockdh zcēatwċ pkwkpzċ/Dh |pwkdc ~pwklt|izcdckf miŀkg pms c dh dwzip|s őpkloc c l{Ŷs {tŀ{jhlizdi

tċlwċ& Ŷk cozkt|hziock z ~phgka|hziock {tŀ{j ta{|a{gk zcēatwċ phw~hwoizif-

ohődcċ pms zőpôl afcko|ôz "~hp/ Pst{oka 43#/ Z 9(< őpklocdb pm c z dh ~cċ|sm

miŀsm ~pwkltcē`chpt|zck {ziŶi tcē& Ŷk zwhpocd|zh z |kg lwcklwcock hwoidwi

|iaŶk fk~twċ ahm{ocaidgē c ~h~pizē zcwkp{oa{ mipac/ L{Ŷk pms widbhz{gċ

zcēatwċ ht|phŶohőĊ z `kwzwjfēlosm zcċwioc{ |sdb azkt|cc/

:# @sĊ mhŶk |i lst~ph~hpdgi dwēődchzh zsocai w h`dhődc |kpmco{ {tkp kr~kpckodk/

Fk~twi mh|szidgi "mhpifk#~pidhzocaôz

ZsŶtwi pko|hzohőĊ lwciŀifohődc

ZsŶtwi zsligohőĊc ~phl{a|szohőĊ {tŀ{j

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ocjls wiztwk

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3+ 9<+

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ocjls wiztwk

4+ 03+

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Pst{oka 43

Z~ŀsz zwhpocd|zi {tŀ{j oi mipak|cojhzk it~ka|s e{oadghohzioci pm


@ilioci ztaiw{gċ& Ŷk zcēatwhőĊ {tŀ{jhlizdôz ock mi gktwdwk őzcilhmhődc& cŶ

zwhpocd|zh {tŀ{j gkt| mk|hlċ oi wlh`sdck |pziŀkg ~pwkzijc ahoa{pkodsgokg/

;/4/ ^hlt{mhziock c zochtac

Wiapkt z~ŀsz{ ohzh |zhpwhosdb {tŀ{j oi oiotk pm gkt| oit|ē~{gċds7

z ~hoil ~hŀhzck pm ~hwchm zsli|aôz oi ~phgka|hziock {tŀ{j ock wmckocŀ±

tcē z dcċj{ ht|i|ocdb 4 fi|& oiaŀils oi |ko dkf wzcēatwsŀ oi|hmcit| dh |pwkdc

{tŀ{jhlizdi1

0(4 pm ~pwkwoidwsŀh z 0>>3 pha{ ock zcēdkg ocŶ 9>+ hjôŀ{ zsli|aôz oi±

~pwsjh|hziock c zlphŶkock {tŀ{j1

~hŀhzi pm {tŀ{jhzsdb tackphziŀi oi |ko dkf dh oigzsŶkg 3+ t{ms oiaŀi -±

lôz oi `ilioci c phwzôg1

hdkoi hllwciŀszioci cozkt|sdgc zk zwhpocd|zh {tŀ{j oi kahohmcdwoċ ts|{-±

idgē pms gkt| ~hws|szoi — zŀiődczck ock mi {tŀ{jhlizdôz& a|ôpws `s {zi-

Ŷifc& Ŷk |kjh |s~{ lwciŀioci |h t|pi|i dwit{ c ~ckocēlws1

h |sm& Ŷk zwhpocd|zh {tŀ{j ~pwsohtc zsmckpok pkw{f|i|s& mhŶk őzcildwsĊ±

zwpht| t~pwkliŶs lhdbhlôz pm ~phgka|hzsdb z dcċj{ ht|i|ocdb 4 fi|1

pk~pkwko|iodc pm tċ ~pwkahoioc& Ŷk ~phgka|hziock {tŀ{j z~ŀszi oi t~htô`±

cdb e{oadghohzioci& dbhĊ keka|s ock wiztwk migċ zsmcip oiothzs/ Wiapkt

|kjh hllwciŀszioci gkt| wpôŶocdhzios1

wi oigziŶockgtwk zsmcips hllwciŀszioci {ziŶi tcē azkt|ck zcwkp{oahzk&±

t~pizohőĊ mipak|cojhzċ c giahőĊ őzcildwhosdb {tŀ{j1

Zcēatwi phw~hwoizifohőĊ pms

Fk~twi ahm{ocaidgi pms

Fk~tws zcwkp{oka pms& tcfockgtwi~hwsdgi mipac

Wlh`sdck |pziŀkg ~pwkzijcahoa{pkodsgokg


ocjls wiztwk

<+ 44+

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pkfi|szock miŀk gkt| oi|hmcit| ~pwkahoiock h hllwciŀszioc{ zwhpocd|zi oi±

tcŀē psoahzċ pm1pk~pkwko|iodc ~pwkltcē`chpt|z ock migċ gktwdwk őzcilhmhődc& Ŷk zlphŶkock±

zwhpocd|zi {tŀ{j mhŶk ~pwsdwsocĊ tcē lh ~h~pizs lhőzcildwkoci afcko|ôz

dws wzcēatwkoci ahoa{pkodsgohődc pms z hjôfk1

oigzcēatwk ~pwkahoiock h tcfk z~ŀsz{ ~phgka|hzioci oi lwciŀifohőĊ jht~h-±

lipdwċ migċ ~pwklt|izcdckfk miŀsdb c őpklocdb pm/

^pwkahoiock& Ŷk cozkt|hziock zk zwhpocd|zh {tŀ{j ock zcċŶk tcē w ~h|kodgi-

ŀkm kat~hp|hzsm f{` twiotċ zkgődci oi ohzs psoka& mhŶk `sĊ ta{|ackm ock -

woighmhődc mhŶfczhődc ~phgka|hzioci f{` h~ckpioci |zhpwhosdb {tŀ{j oi mockgf{` `iplwckg phw~hztwkdbochosdb ~hmstŀidb& ock wiő oi ~kŀokg coohzidsgohődc

zlpiŶiosdb ahodk~dgc/

@sĊ mhŶk zcēatwi pkwkpzi& a|ôpċ z l{Ŷsdb pmidb widbhz{gk tcē zh`kd z~ŀs-

z{ zwhpocd|zi oi azkt|ck giahődc {tŀ{j dws oi zcwkp{oka mipac& zsocai w |kjh&

Ŷk cdb e{oadghohziock gkt| `iplwckg wŀhŶhok ocŶ z miŀsdb c őpklocdb ~pwkltcē-

`chpt|zidb hpiw Ŷk gkt| |h lfi ocdb |sfah gkloh w oipwēlwc hllwciŀszioci z |sdb

lwcklwcoidb — t|saigċ tcē w zcēatwċ taifċ wijphŶkŌ& gkloia migċ |iaŶk zcēatws

zidbfipw mhŶfczhődc ~ht|ē~hzioci/



^h|pwk`s pm wzcċwiok w zwhpocd|zkm {tŀ{j

5/



:5

5/ ^h|pwk`s pm wzcċwiok w zwhpocd|zkm {tŀ{j

W ~{oa|{ zclwkoci pm& ~phgka|hziock {tŀ{j zcċŶk tcē w ~kzosmc hjpiocdwk-

ocimc& ~pwklk ztwst|acm oiothzsmc f{` ~pizosmc/ Tċ gkloia t~hth`s& Ŷk`s

zt~hmijiĊ zwhpocd|zh z pmidb c wmockgtwiĊ hjpiocdwkoci hldw{ziok ~pwkw

~pwkltcē`chpt|zi/

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Zőpôl jŀôzosdb hjpiocdwkŌ& w giacmc t~h|saigċ tcē pms ~pid{gċdk oil ohzs-

mc {tŀ{jimc& tċ `ipckps oiothzk hpiw hjpiocdwkoci zsocaigċdk w ~pwk~ctôz~pizosdb "~hp/ Pst{oka <>#/ Jŀôzok ~ph`fkms tċ wi|km dwēt|h& wliockm ti-

msdb wico|kpkthziosdb& wkzoē|pwok zh`kd pm/ Lfi ~pwktwŀh 0(4 oigzcēatwsdb

{tŀ{jhlizdôz ct|h|osm hjpiocdwkockm z ~pids oil ohzsmc ~ph~hwsdgimc tċ

— zt~hmociok g{Ŷ — ~pwk~cts ~pizok "o~/ zip{oac fcdkodgc# hpiw ~pwswzsdwigk -

oci timsdb afcko|ôz/ Gklohdwkőock jpht pk~pkwko|io|ôz pm "~pwklk ztwst|acm

l{Ŷsdb# t|zckplwi& Ŷk {|p{lockockm gkt| `pia dwit{ f{` mh|szidgc lh phwzcgioci

ohzsdb ~hmstŀôz/ Z dh dwzip|kg pmck ~h ~pht|{ ock mi ahodk~dgc& giack ohzk

{tŀ{jc mhŶoi `s z~phzilwiĊ/ Zt~hmocios `pia dwit{ mhŶk zsocaiĊ w l{Ŷkg

`kwzŀilohődc lwciŀiŌ oigzcēatwsdb pm& ockkeka|szosdb ~phdkl{p ~ht|ē~hzi-

oci f{` h`dcċŶkoci `c{phapidgċ zsocaigċdċ w ~pwk~ctôz ~pizi/ Gkloia dwsooc-

ac& |iack gia `pia mh|szidgc ~pidhzocaôz& hljpszigċds woidwċdċ phfē ~pwklk

ztwst|acm z l{Ŷsdb ~pwkltcē`chpt|zidb& ztaiw{gk oi |h& Ŷk `ipckps mhjċ mckĊ

z l{Ŷkg mckpwk dbipia|kp zkzoē|pwos/



::

Pst{oka <>

@ipckps z |zhpwkoc{ c phwzcgioc{ {tŀ{j

@pia lht|ē~osdb ŷpôlkŀ zcklws h zwhpocd|zck f{` ocklht|i|ac ailphzk tċ ̀ ipck-

pċ z hdkock hl~hzckloch7 dh |pwkdckg c dh dwzip|kg pms/

5/0/ ^hŶċliok ackp{oac zt~ipdci

Zt~ipdci z lwcklwcock zwhpocd|zi dwēődckg hdwka{gċ őpklock c — ~pwklk ztwst|-

acam — l{Ŷk pms ocŶ miŀk ~pwkltcē`chpt|zi "~hp/ Pst{oka <9#/ Hahŀh <(; őpkl-

ocdb c l{Ŷsdb pm wjŀitwi wi~h|pwk`hziock oi twahfkoci& {tŀ{jc lhpildwk hpiw

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[tŀ{jc oitwkg pms tċ lhőĊ ~pht|k&ock zsmijigċ t~kdgifokjh ~phgka|hzioci

^pwswzsdwigkoci afcko|ôz

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t|ioliplôz ~phgka|hzioci {tŀ{j "~hp/ Pst{oka <4#/

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z |kg azkt|cc "~hp/ Pst{oka <<#/ Oigdwēődckg ~hgizcigċdsm tcē Ŷċliockm gkt|

h~ctiock {oczkptifokjh tdbkmi|{ ~ht|ē~hzioci lfi ~phgka|{ c ~hmhd mkps-

|hpsdwoi/ Cook ztaiwsziok ~pwkw pkt~holko|ôz hdwkaczioci hlohtwċ tcē lh

lha{mko|{ t|zhpwhokjh w msőfċ h ahoapk|osdb {tŀ{jidb/ Ztaiw{gk |h oi ock-

wphw{mckock dkf{ t|zhpwkoci t|ioliplôz lh|sdwċdsdb zwhpocd|zi {tŀ{j/

5/4/ Zt~ôŀ~pidi w ~phgka|io|imc

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mkoklŶkpôz z wiapktck |zhpwkoci ohzsdb {tŀ{j "~hp/ Pst{oka <;#/ Oigpwi-

lwckg |iack hldw{dci migċ ~pwklt|izcdckfk l{Ŷsdb pm "42+#& dh mhŶk zsocaiĊ

w zcēatwkg fcdw`s ~pidhzocaôz c |sm timsm — zcēatwkg pôwohphlohődc hekph-

ziosdb ~pwkw ocdb {mckgē|ohődc c zcklws/ Jŀôzosm ~ph`fkmkm ztaiwsziosm

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~phgka|io|ôz {tŀ{j/ G{Ŷ oi k|i~ck `ilioci giahődchzkjh mhŶoi tcē `sŀh ~pwkah -

oiĊ& Ŷk pk~pkwko|iodc pm pidwkg ock migċ gktwdwk őzcilhmhődc& Ŷk ~phektghoifoc

~phgka|iodc(wkt~hŀs ~phgka|hzk mhjċ zockőĊ w{~kŀock ohzċ zip|hőĊ lhlioċ lh

~phdkt{ ~phgka|hzioci {tŀ{j/

Pst{oka <5

Dwsm ~hzcooc wigmhziĊ tcē ~phektghoifoc ~phgka|iodc {tŀ{j8 "hjôŀ pm& O=003#

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|io| `ēlwck wigmhziŀ tcē |zhpwkockm ohzsdb {tŀ{j& kzko|{ifock — oilwhphziŀ

hjôŀ lwciŀiŌ wzcċwiosdb w |zhpwkockm {tŀ{jc "~hp/ Pst{oka <5#/ Z őpklocdb p -

midb pkfi|szock dwēt|h ~hgizci tcē hdwkacziock zh`kd t~kdgifct|ôz w wkzoċ|pw

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dh lh |kjh& Ŷk wigmċ tcē lht|hthziockm {tŀ{jc lh ~h|pwk` afcko|ôz/ Z l{Ŷsdb

~pwkltcē`chpt|zidb hdwka{gk tcē hl ~phgka|io|ôz woighmhődc `pioŶs c whpjioc-

whzioci ~phdkt{ ~pids oil ~phgka|km/

5/</ Hdbphoi zŀitohődc co|kfka|{ifokg

Z ~hoil 0(; miŀsdb pm& ~hŀhzck őpklocdb ~pwkltcē`chpt|z c `fctah 0(4 l{Ŷsdb

{tŀ{jhlizdôz lkafip{gk tcē& Ŷk lìgċ hok h hdbphoē zŀitohődc co|kfka|{ifokg

z dkf{ gia oigfk~twkjh ~pwsjh|hzszioci {tŀ{j "~hp/ Pst{oka 90#/ WoighmhőĊ |kg

|kmi|sac gkt| hjpiocdwhoi7 pk~pkwko|iodc 9(4 ~pwkltcē`chpt|z z~pht| môzcċ& Ŷk

ock ~h|piċ hdkocĊ& dws lht|ē~ok mk|hls hdbphos ~piz zŀitohődc co|kfka|{ifokgtċ zst|ipdwigċdk/

Pst{oka <:

Mk|hls hdbphos zŀitohődc co|kfka|{ifokg "hjôŀ pm& O=003#

@fctah 0(4 miŀsdb pm c ~hŀhzi őpklocdb lkafip{gk& Ŷk ock t|ht{gk Ŷilosdb

őphlaôz hdbphos zŀitohődc co|kfka|{ifokg "~hp/ Pst{oka <:#/ Oigdwēődckg pms

hjpiocdwigċ tcē lh "w jôps ~pwsoifkŶokg# hdbphos zsocaigċdkg w ~piz i{|hptacdb/

L{Ŷk pms widbhz{gċ tcē z t~htô` ìplwckg őzcilhms7 dh |pwkdci dbphoc tzhgk~hmstŀs wi ~hmhdċ ~i|ko|ôz& dh dwzip|i — wjŀitwi woia |hziphzs/

Z ~pia|sdk — pwilwckg ocŶ z dh twôt|kg pmck wk|aocē|h tcē w ~pws~ilackm ah-

~chzioci gkg {tŀ{j ~pwkw ahoa{pkodgē& `fctah z ~hŀhzck — ocjls ock t~h|aioh

tcē w |iacm ~ph`fkmkm "~hp/ Pst{oka <2#/ Gklohdwkőock ~pwktwŀh z 4(< pm lk-

afip{gk tcē& Ŷk ocjls ock tah~chzioh — őzcilhmck f{` ockőzcilhmck — d{lwkjh

~phgka|{/ ^pwswoigk tcē lh |kjh wifklzck dh lwcktcċ|i pmi/

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Witcēj ~pia|sac ah~chzioci zwhpôz {tŀ{j zőpôl pm "hjôŀ pm& O=003#

Lst~ph~hpdgi ~hmcēlws zsocaimc aiŶk wit|iohzcĊ tcē oil eia|sdwosm wiapk-

tkm wgizctai "hltk|ac z h`{ zs~ilaidb ~hzcoos `sĊ ~hpôzoszifok#/ ^pizlh-

~hlhòck ock zk ztwst|acdb pmidb& z a|ôpsdb ~ht{ocē|h tcē acklső lh tah~ch -

zioci d{lwkjh zwhp{& |kpiw `s tcē lh |kjh ~pwswoioh/ W |kjh ~hzhl{ ìplwckg

~pizlh~hlhòk zsligċ tcē ztaiwioci môzcċdk& Ŷk mockg zcēdkg z gklokg oi

twkőĊ pm acklső z |ko t~htô` ~ht|ċ~choh/

5/;/ ^hlt{mhziock c zochtacEcpms t~h|saigċ tcē w pôŶosmc ìpckpimc z ~phgka|hzioc{ {tŀ{j7

jŀôzok ~pwktwahls migċ — cdb wliockm — dbipia|kp oiothzs f{` ~pizos "o~/±

hjpiocdwkoci zsocaigċdk w fcdkodgc#& tċ wi|km wkzoē|pwok zh`kd timsdb pm1

~pwklt|izcdckfk zckf{ pm wligċ th`ck t~pizē w `pia{ zkzoē|pwokg mh|szi-±

dgc ~pidhzocaôz f{` cot~cpidgc lh zlpiŶioci őzckŶsdb ~hmstŀôz — dh ztai-

w{gk w ahfkc oi |h& Ŷk ct|h|oċ phfē z hjpiocdwioc{ wlhfohődc pm lh ~hlkgmh -

zioci coohzidsgosdb phwzcċwiŌ hljpszi tim t~htô` cdb e{oadghohzioci

— zkzoē|pwok ~phdkl{ps& t~htô` msőfkoci c|~/ Zt~ipdci z lwcklwcock zwhpocd|zi oigdwēődckg hdwka{gċ l{Ŷk c őpklock pms7

~pwklk ztwst|acm wifkŶs cm oi zt~ipdc{ mkps|hpsdwosm "twahfkoci& lhpilw-±

|zh& ziptw|i|s#1

wifklzck ~hŀhzi miŀsdb pm c hl ;3 lh 55+ őpklocdb c l{Ŷsdb {tŀ{jhliz-±

dôz {ziŶi& Ŷk ~hmhdoi ~pws |zhpwkoc{ {tŀ{j `sŀi`s zt~ôŀ~pidi w pmimc

wkzoē|pwosmc& ~phektghoifock wigm{gċdsmc tcē zwhpocd|zkm {tŀ{j — ~pizlh-

~hlhòck ock mi gktwdwk őzcilhmhődc& Ŷk ~phektghoifoc ~phgka|iodc(wkt~hŀs

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|hzioci {tŀ{j1 z |sdb pmidb& z a|ôpk hldw{zi tcē ocklh`ôp t~kdgifct|ôz& oigdbē|ockg tahpws-±

t|ioh `s w {tŀ{j lhőzcildwhosdb mkoklŶkpôz lt/ wipwċlwioci ~phgka|imc1

~pwklt|izcdckfk ocka|ôpsdb pm zspiŶigċ wico|kpkthziock zt~ôŀ~pidċ w ~ph-±

ektghoifosmc ~phgka|io|imc& gkloia `pia zcklws z wiapktck zwhpocd|zi

{tŀ{j t~pizci& Ŷk hdwkaczioci zh`kd ocdb ock zsapidwigċ ~hwi ahm~k|kodgk

c mhŶfczhődc ~pidhzocaôz zŀitosdb pm1

z dwēődc pm {woioh `s wi ~hmhdok t|iolipls ~phgka|hzioci& gkloia hdwkac-±

zioci zh`kd ocdb tċ ock~pkdswsgok c őzcildwċ pidwkg h ockwphw{mckoc{ clkc wk-

zoē|pwosdb h~pidhziŌ |kjh |s~{ — ~pwklt|izcdckfk pm hdwka{gċ o~/ {oczkptif-

okjh tdbkmi|{ ~ht|ē~hzioci f{` lht|ipdwkoci cm zsocaôz ̀ iliŌ psoahzsdb/

Zcklwi pm h őphlaidb hdbphos ~piz zŀitohődc co|kfka|{ifokg gkt| ockzckfai/

ZcēatwhőĊ pm hjpiocdwi tcē z ~pia|sdk lh hdbphos zsocaigċdkg w ~piz i{|hp -

tacdb/ Taifi ~phdklkp{ ah~chzioci d{lwsdb zwhpôz gkt| |p{loi lh hapkőfkoci

— wk|aoēŀi tcē w ocm ~pwsoigmockg dh twôt|i pmi/

Raport "Wykorzystanie wzornictwa usług w polckich przedsiębiorstwach"

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Transcript of Raport "Wykorzystanie wzornictwa usług w polckich przedsiębiorstwach"