Management com

8/4/2019 Management com

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Management

INLS 227

Fall 2002


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Owner v. Manager

Owner

ran his own business

managed business and people

Played a big part in running daily activities

Opened and closed shop

Had one building

Made those deposits to the bank


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Management

Manager

Not owner

Was subservient to owner

Managed the daily activities


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The Professional Manager

Professional Management Programs Wharton Business School 1881

Harvard Business School 1908 NYU Business School 1918

Three factors around this time leading to

professional management status:

Growth of big business Separation of ownership from management

Development of a transferable body of management knowledge


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Business Management

Finance

Manufacturing

Purchasing, transportation, and physical

distribution

Human Resources Management

Employee BenefitsTechnology

Administrative Systems


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Management - Finance

Role Translates all information into financial, bottom line.

Managing moneyResponsibilities of the Chief Financial Officer Sets financial and financing policies

Provides measurements

Plans annual and long range goals Evaluates economic trends

May also be chief investment officer setting investmentpolicies


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Finance Organization Chart

Middle to Large Organization

Controller Treasurer Director Taxes Director Internal Audit Director MIS

Chief Financial Officer

Chief Executive Officer


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Manufacturing

Planning a manufacturing organizationalstructure

Develop strategy and goals Assign people to structure

Manpower planning and performance wages

laborManufacturing processes

process design

planning manufacturing/production systems


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Manufacturing

Materials management

Planning of production and

materials Evaluation

Materials handling &

warehousing

basic handling principles

equipment and systems for

handling

planning the warehouse

Quality managementQuality Control

Vendor qualityCustomer feedback

information

Facilities

managementLocation

Plant capacity, layout,

equipment installation

Automation


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Purchasing

Originally, the purchasing agent

Importance transitioned it to purchasing

manager

Inventory control

Just-in-time

Purchasing of capital equipment

Great place for cost cutting


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Physical Distribution

Gets the finished product to the right place, at the

right time, in the right condition, and at the right

cost for customer salesActs as buffer between production of product and

the customers or market for the product by

maintaining inventories, transportation, operating

the warehousing facilities

Acts in support and in complement with production,

marketing, sales


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Locating, appraising, selecting, and placingemployees in a timely and efficient manner

Requires integration of dynamics of organization,awareness of long-term strategic plans of theorganization,

Statistical data on separations, promotions,

demotions, hiresUse of computer technology critical PeopleSoft, HRNetSource


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Importance of compliance with government

regulations

1960s the govt focused on the workplace as the

arena for for social change

Amount of regulations had profoundly affected

the organization and responsibilities of HR.


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HR Compliance

Documentation and Records

Federal statutes and regulations require

maintenance of records for varying periods of

time.

nonexempt employees records kept for 3 yrs

involuntary terminations 6 monthsOccupational Safety and Health Act (OSHA) records kept for 5 yrs

required forwork-related deaths, injuries, illnesses


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HR Compliance

Fair Labor Standards Act FLSA

Civil Rights Act of 1964 Title VII

Employee Retirement Income Security Act ERISA

Occupational Safety and Health Act OSHA

Affirmative Action

Family and Medical Leave Act 1993 FMLA

Americanswith Disabilities Act 1992 ADAConsolidated Omnibus Budget Reconciliation Act

COBRA

Equal Employment Opportunity CommissionEEOC


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SALARY ADMINISTRATION

Employee Compensation

Benefits Bonus, Incentive awards

Direct pay - largest portion of compensation costs

Must develop pay structures

Market value,job pricing,evaluation structures (pointssystem)

Strategy to determine increases Merit, inflation, across-the-board,


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Employee Benefits

Def: additional compensation or pay in the form

of vacations, sick leave, social security,pensions

Life insurance, medical insurance, profit sharing,

pension, SS, discounts, sick, vacation, rest periods,

relocation expenses, counseling, credit unions


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Manage Executive Compensation

Base salary, annual incentive awards and

bonuses, long-teem incentives, stock options,special stock, supplemental pension plans,,

perquisites [car, office, plane, medical, club

memberships, in-town apt,. Sabbatical leaves


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Training and Development

Different from school training adult training

needs

Learner involvement, tailored learning activities,

informal, manageable units, applied

Employee training v. Management training Evaluation of training is important

Training cost money!


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Performance Appraisal

Employee Relations- quality ofwork,

employee health

Labor Relations

Safety

Security


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Key Resources for HR

Databases

CCH Health and Human Resources

ManagementBNA Human Resources Library

ABI-Inform

LexisNexis Academic

Business Source Elite

Best Practices Database

Dissertation AbstractsOnline

Wall Street Journal


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Internet Resources Department of Labor

Bureau of Labor Statistics

National Labor Relations Board

U.S. Census

Report on the American Workforce

National Compensation Surveys

Employee Benefits Survey

Training Supersite from Training Magazine


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Magazines and Journals HR Focus

HRMagazine Human Resource Development Quarterly

Human Resource Management

Monthly Labor Review

Personnel Psychology Research in Personnel and Human Resources

Management

Training

Workforce


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Associations

Society for Human Resources Management

American Society forTraining & Development


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Books

Handbook of Labor Statistics

American Salaries and Wage Survey Human Resources Yearbook

The ASTD Training and Development Yearbook

Deskbook Encyclopedia of Employment Law

The Executive Handbook on Compensation: linkingstrategic rewards to business performance

The Performance Management Pocketbook

Management com

Documents

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