Company Profile

Of

RAWN Technologies Ltd.

RAWN Technologies Ltd

2/1 Pallabi,PS- Pallabi, Dhaka- 1216, Bangladesh

Phone : +880-1684289486-9

URL : www.rawntech.com

Email : info@ rawntech.com,rawntech@gmail.com

Copyright @ rawntech.com 2012

Company Overview

About RAWN Technologies Ltd. RAWN Technologies Ltd. is a reputed ICT solution and consulting company, operating in Bangladesh since 2012 under the umbrella of the most renowned business conglomerate. Our customers typically engage us to analyze their business processes and thereafter assist them in their technology-driven business transformations.

RAWN Technologies does posses the vision to evolve into a globally competent software house offering quality ERP (Enterprise Resource Planning), Billing software, CRM Management, Database

solution and services and provide enterprise-class, web enabled, fully IT integrated and autonomous OSS/BSS, SDP and SOA software solutions that enhances business communication, data visualization, multi-tier aggregation and real-time monitoring which in turn expedites the total business process and maximize profitability.

We have proven domain knowledge in areas of enterprise resource planning, web-based application development, retail and wholesale management, human resources management, hospital management and restaurant management and so on.

RAWN Technologies Ltd. has been supporting clients nationwide in managing the evolving role of information technology in business. As a strategic business partner, we provide diversified IT solutions and services that support attainment of our clients' business objectives. Our services and solutions include, ERP Implementation, Software development, Total Business IT Solutions, customized application software development, Web Application Development, Database Implementation and

Adequate solutions for the clients. RAWN Technologies Ltd. provides quality and cost-competitive services and solutions to maximize return on IT investments. Our domain knowledge, industry experience and IT project implementation capacity and capability enable us to address our clients' requirements exclusively.

We combine the best of technologies, processes, strategies, and our extensive industry experience to enable our clients to succeed. We design, implement, and support end-to-end IT solutions and

services. Our goal is to improve performance, maximize IT investments, and, ultimately, create a competitive business advantage for our customers.

Advantage of being with RAWN Technologies Ltd. As an information system solution provider and system integrator, RAWN Technologies Ltd. has been providing the following business services since its inception in 2005:

1. We have experience in system design, development, customization, implementation and

maintenance ERP solutions in different vertical industries

2. IT consultancy services in the following business verticals: Telecommunications, Financial

Service Industry, e-Governance

3. Project management (Scope analysis, time, cost, quality, HR, Communication, Risk and

Procurement management)

4. Be-spoke / customized application solutions using 3rd party products (Microsoft and Oracle)

5. System integration

6. Oracle core technology products (Database, Applications Server and Development Suite)

7. Support Services on Bespoke applications, Data Warehouse Business Intelligence, IT

Infrastructure and DBA (24 by 7, onsite, on-call and remote online)

Mission:

Mission of RAWN Technologies is to fabricate outstanding ITES Solutions in the oversees which is a

must to form the path of development of the country through foreign renitence earning.

Vision:

Our vision is to accelerate the IT progress in Bangladesh with innovative, rational, and industrial ICT Professionals who are determined to prove RAWN Technologies as the midpoint of all progress of ICT sector in Bangladesh.

Objectives:

To fabricate firmed & competent Solutions and Professionals that fulfils the requirements of ICT industry in the global market.

To foster professional & research collaboration with other research institutions and industries for the development of ICT industry of the country.

To provide and sustain staff development programs that produce high quality and competitive professionals

To be constantly offering and guided our clients by our latest industry demandable solutions with ethical directives, moral responsibility and corporate duty.

To provide the most exciting and user centric professional experience for the Clients.

Values:

Excellence - setting and achieving high standards of Professional ICT Solutions

Integrity – displaying and practice the highest ethical and professional standards

Honesty - using truthful communications and trustworthy actions.

Commitment - engaging willingly and completely in the fulfillment of our mission.

Respect - showing courtesy and understanding for all with whom we interact.

Collaboration - maximizing relationships so collective efforts surpass those of the individual.

Stewardship - prudent use of human and financial resource

RAWN Technologies is able to achieve this objective by possessing the three most valuable Resources:

1. Excellent Team

2. State-Of-The-Art Products

3. Satisfied Customers

ORGANOGRAM

1- Board of Directors

2- Board of Management

Chairman

Director Marketing

Director Technical

Managing Director

3- Board of key Employees (Country Wise)

Excellent Team

RAWN Technologies Ltd founding team comprises people with average experience

exceeding 14 years in Enterprise Software arena. The experience gained by the team in technology,

marketing, customer support, implementation, finance and management, while running software businesses in several countries, is invaluable.

Our skilled professionals have implemented ERP systems across a wide range of vertical industry

sectors. We have developed core competencies with leading ERP applications. Our experience in related application areas ranging from CRM to business intelligence and supply chain management can help your organization derive maximum value from its ERP projects.

State-Of-The-Art Products

RAWN Technologies Ltd offerings are based on web based application solutions from the

technology giant like Microsoft to Oracle that allows automatic generation of applications from

specifications to conformation, at runtime. This makes it possible to configure applications at

every level without affecting the core code-base.

Satisfied Customers

Our satisfied clients are our greatest achievements, we believe. With our superlative product range,

experienced implementation team and commitment to offer the very best to them, they really find it easy to computerize their operation. In our long journey, it is our customers whose utmost satisfaction simply overwhelms us to move ahead and stay right on top and always come up with something that is absolutely second to none.

Services

Chief Executive Officer

Head of Business Development

Head of Development

Head of R & D

Platform Architect and Scram Master

Chief Functional Consultant

Technical Architect (Web and

CMS)

Analyst Programmer

Programmer

Trainee Programmer

Graphics Designer

Technical Architect (Java

and Mobile)

Java Programmer

Android Developer

Trainee Prgrammer

Translator

As a strategic business partner, RAWN Technologies Ltd. provide diversified IT solutions and services that support attainment of our clients' business objectives

RAWN Technologies Ltd. provides cost-competitive services and solutions to maximize return

on IT investments. We combine the best of technologies, processes, strategies, and our extensive industry experience to

enable our clients to succeed. We design, implement, and support end-to-end IT solutions and services. Our goal is to improve performance, maximize IT investments, and, ultimately, create a competitive business advantage for our customers.

Our services and solutions include professional IT Training, customized application software development, Web Application Development, network Solutions, installation of PCs, Servers.

1. Technology Products i.e: Open Source Solution ,PostgreSQL, ORACLE, Microsoft, Sun Microsystems, etc..

2. OPENBRAVO ERP Solutions

3. OPENBRAVO WEBPOS Customization

3. OPENBRAVO CRM Solutions

4. Real Time Billing solutions for Telecom Industries

5. Bespoke / Application Software Development

6. Web Site / Web Based Application Development

7. Systems Integration

8. ICT Consultancy

9. Data Migration

10. Indenting & Bidding

Application Development

RAWN Technologies Ltd. is the ICT solutions and consulting house. Our customers typically engage

us to analyze their business processes and thereafter assist them in their technology-driven business transformations. We have proven domain knowledge in areas of banking and finance, enterprise resource planning, web-based application development, retail and wholesale management, human resources management, hospital management and restaurant management for the Software Development.

Application Development Tools

RAWN TECHNOLOGIES LTD. has come into sight into a foremost ICT company in Bangladesh. RAWN TECHNOLOGIES LTD provides outsourcing services in the software application development sector primarily using Microsoft, JAVA and Oracle technologies on the Microsoft and

LINUX / UNIX platforms.

RAWN TECHNOLOGIES LTD. has leveraged a wide array of software platforms and languages in

expertise solutions, including:

Technology Skill Matrix

»

Analysis & Design

:

OOAD using UML

»

Architecture/Framework

:

Client-Server, n-Tier

»

Operating System

:

Ubuntu,Windows & Linux / UNIX

»

Application Servers

:

Apache, Tomcat ,MS IIS, Oracle AIS,JBoss

»

Database Servers

:

Postgresql, EnterpriseDB, SQLServer 2005 /

2008,2012, 2014. Oracle 9i / 10g, 11g,12c.

MySQL

»

Languages/ Development Tools

:

Web XML, Java, J2EE, AJAX, Oracle developer 6i,10g

»

Web Technologies

:

HTML, DHTML, PHP, ASP, ASP.NET, VBScript,

JavaScript, AJAX, JSP & XML, Joomla, Word

Press

»

Component Technologies

:

COM, DCOM, COM+, WINAPI, J2EE & EJB

»

Other Tools

:

Jasper report, Crystal Reports, Visual UML,

CodeSmith,

Technology

RAWN Technologies Ltd. service offerings span across the entire product life cycle management, on

demand services and professional services.

The company's spectrum of services includes:

Product Realization:

Explore new product ideas,

prototype and collaborative

engineering using current

technologies such as - .Net,

J2EE, J2SE, P H P , O r a c l

e , X M L, C/C++/VC++

Quality Assurance &

Testing: Unit, Systems,

Performance and Stress

Testing leveraging our

industry proven product

quality processes.

Support & Maintenance:

Continuing support and

Maintenance for new,

expanding, and retiring

product lines.

Migration & Porting:

Range of migration software

services for Operating

Systems,

Databases and Application

Servers.

Product Extension:

Increasing the life of a

product by adding features

to keep it current.

Professional Services

A range of product

implementation and support

services including

Installation, customization,

Integration and 7/24/365

support.

Application Development Life Cycle

RAWN Technologies Ltd. follows a scientific SDLC for executing the entire software development

project here at our facility. Following Graphical presentation shows the summary of steps which we follow at our development Process

Initial Study:

An initial study would be carried out by the core team facilitated by the RAWN Technologies

and National Development Engineering Ltd. for:

Understanding the organizational objectives in details.

Expectations of National Development Engineering Ltd. in terms of service level and

quality.

Understanding the exact business processes and operations in details.

Analysis:

This activity will be carried out to analyze the data gathered from the initial study.

Documentation of the functional specifications:

This activity will help in documenting the exact functional specifications in the form of

Statement of Work (SOW). A sign off will be obtained from the National Development

Engineering Ltd. after this to enable RAWN Technologies to proceed further on the

development of the Technical Architecture.

The analysis and the SOW phase will be done on the information and data collected during

initial study. The final SOW document would be presented to National Development

Engineering Ltd. and a final sign off obtained. The approved SOW would be the input for the

following phases:

Implementation and Development Phase

This phase will have the following activities:

Identification of on-site Implementation components

Identification of on-site site Implementation teams

Finalizing the quality assurance policies

Finalizing the reporting methodology between National Development Engineering Ltd.

project co-coordinator and RAWN Technologies project manager.

Defining the roles and responsibilities of National Development Engineering Ltd. and

RAWN Technologies) Limited

Finalizing the deliverables from both ends

Finalizing the time of the deliverables that are required.

Defining the criteria on which the completion of the test will be judged.

Design sign off

The documented copy of the design will be sent to the National Development Engineering Ltd.

for the sign off. This sign off will be the actual development initiation trigger to RAWN

Technologies project implementation team. The final design document will be based on the

approved SOW.

Preparation for Testing

RAWN Technologies in consultation with National Development Engineering Ltd. will prepare a

test plan on the basis of the criteria specified in the implementation plan. While every testing

may be unique most test plans contain a common framework.

RAWN Technologies will provide this testing plan to National Development Engineering Ltd. for

approval. National Development Engineering Ltd. should provide the test data for the

successful testing execution.

During the testing process defects will be tracked, categorized and prioritized under the

heading- critical, severe, annoyance and cosmetic. The onsite team of RAWN Technologies will

clear these defects.

Release

After the tests the implemented system will be released to National Development Engineering

Ltd. for acceptance. A hand over note will be given by RAWN Technologies to National

Development Engineering Ltd. after release of new system signed by both parties during the

development Sign off. National Development Engineering Ltd. will then give an acceptance

note after the receipt and acceptance of each module.

Project Monitoring Process

Once the project is planned, the PM monitors the progress against the plan to identify and

resolve issues in a timely manner. For this, the PM gathers the information needed, analyzes it

and identifies deviations that are significant. Corrective actions are identified for all issues and

tracked to closure. Corrective actions may include re-planning and establishing new

agreements.

When the project is completed, the PM gathers the project related data and documents. The

PM prepares a Project Closure Report and hands over the project-related work-products,

documents, records, and the Project Closure Report and all project related documents to the

QAH.

The scope of this document is to list down activities for monitoring, manage and close a

project. In brief the scope is:

Execute and Monitor Project As per RAWN Technologies QMS

Close the Project[ As per RAWN Technologies QMS]

Review Process

For visibility into the overall operations of the organization, senior management performs

reviews for the operations of the various groups and resolves the issues identified.

The following steps are carried out in order to review various work products and project

progress in a project life cycle.

Work Product Review

Perform Management Review of Projects (MRP)

Perform Management Review of Operations (MRO)

Perform Quality Assurance

After the project initiation, a detailed Project Management Plan (PMP) will contain the

above four activities. In the PMP the details of the review process and the frequency of

review at various levels will be specified.

Enterprise Resource Planning (ERP) Solutions

The enterprise part of ERP is the true ambition. It attempts to integrate all departments and functions across a company onto a single computer system that can serve all those different departments' particular needs.

ERP software becomes a centralized software program that serves the needs of people in finance as

well as it does the people in human resources and in the warehouse. Each of those departments typically has its own computer system optimized for the particular ways that the department does its

work. But ERP combines them all together into a single, integrated software program that runs off a single database so that the various departments can more easily share information and communicate with each other. This integrated approach can have a tremendous payback once an ERP software is implemented.

ERP vanquishes the old standalone computer systems in finance, HR, manufacturing and the warehouse, and replaces them with a single unified software program divided into software modules

that roughly approximate the old standalone systems. Finance, manufacturing and the warehouse all still get their own software, except now the software is linked together so that someone in finance can look into the warehouse software to see if an order has been shipped. Most vendors' ERP software is flexible enough that you can install some modules without buying the whole package. Many companies, for example, will just install an ERP finance or HR module and leave the rest of the functions for another day.

ERP Products

A significant part of our services is our Customized and Web Based ERP software development. The solution that we chalk out for your organization will be developed keeping in mind the entire exclusivity of your business. And what is more, you will not be required to shell out a fortune- A totally Cost Effective alternative indeed. Cost effective solutions and end-to-end development ensures that

every aspect of your business process is carefully considered and accurately implemented.

Openbravo ERP is a web based, scalable, and user friendly ERP solution framework which

can be customized to cater to the need of small & medium sized business organizations. It’s

a comprehensive, powerful application for streamlining and coordinating an organization's

processes and functions. Addressing the needs of small and medium-scale enterprises, the

solution is unique, customized and tailor-made for individual business needs.

Openbravo ERP is develop using Modular design methodology in which modules requiring special

development could be quickly built and easily integrated with the core product. Openbravo ERP easily

met the most demanding and diverse needs of organizations helps small and middle-scale enterprises to embrace the Internet and e-commerce with ease

Openbravo WEBPOS is Multi-channel retail for a delightful shopping experience. Integrated multi-

channel solution across multiple stores, e-commerce, and mobile. Increase sales and enhance your brand with tablet-optimized POS. Optimizes your operations across merchandising, procurement, logistics, and more.

Openbravo CRM is a native Openbravo module that brings fully integrated basic CRM capabilities to

Openbravo 3, allowing you to easily manage your company's interactions with sales prospects and customers directly inside of Openbravo.

Project Management Process we Follow:

Project management is the area RAWN Technologies Ltd. has mastery over. A project is considered successful if it is completed on time, within budget and exceeds clients' expectations. Our

project management methodology ensures involvement of key stakeholders from beginning to end so that final deliverables are being built in accordance with defined specifications and

expectations. Any deviation from planned activities is brought to stakeholders' attention for guidance. Our Application development team work based on the following processes:

RAWN Technologies Ltd. is proud to extend its helping hands in project management for our

clients in managing their ICT related tasks and for a successful completion.

Project Initiation

Requirement Analysis and Specification

Project Planning & Management

Risk Analysis & Risk management

Issue Analysis

Software Design, Software Coding & Software Testing

Project Implementation & Acceptance

Configuration Management

Time Management

HR management

Cost management

Software Customization

We also provide customization facility to our valued clients which are more fit with their Business

needs.

Documentation and Development

RAWN TECHNOLOGIES LTD. provides Documentation services for all parts of its software development life cycle which includes documentation of system analysis and design, coding, testing,

quality assurance etc. This experience permits offshore software development houses to outsource

any documentation jobs to RAWN TECHNOLOGIES LTD. .

RDBMS Design and Development

RAWN TECHNOLOGIES LTD. has over the years acquired and retained a good number of software

engineers who are well trained and experienced in the areas of data modeling. Having in-depth knowledge in relevant business areas helps them to model a clear, comprehensive statement of the business problem that the model addresses of Relational Data base Management System. When dealing with more complex technical items like cardinality, entity relationship (ER) and consolidation,

attention is placed on data integrity and efficiency.

Web Site / Web based Application Design and Development

We are developing dynamic web site and web based applications for our valued clients for automating their business.

We follow standard steps / process for the development of web site, Web Applications during the whole life cycle of the projects.

This can help to format the team effectively, and the standards and procedures can be adopted to achieve maximum quality.

We follow a number of standard or company specific frameworks, methodologies, modeling tools and languages for web based Applications development.

Vendor Software Solutions & System Integration Services:

RAWN TECHNOLOGIES LTD. Consultants understand both Business & Information Technology. Our Team has years of experience addressing business needs and managing all aspects of turnkey projects. With

effective enterprise-wide implementation of best Practices, Standards, Toolkits and Methodologies we are able to help our clients implement the best business solutions using the appropriate technology.

RAWN Technologies Ltd. provides services in System Integration Work where we take the challenge to build solutions for our clients with countless technology choices in a constant change of business environment.

Our system integration capabilities enable us to leverage our clients’ IT investments, minimize risk and deliver complete system integration services and solutions addressed to the specific business needs. We combine complex technologies together with our proven processes to maximize compatibility, interoperability and enterprise wide information integration.

System Integration Services at RAWN Technologies Ltd. :

System Architecture

Software, Database and Hardware Components Integration

Network Integration

Enterprise Application Integration

Web integration

Maintenance Service

We RAWN TECHNOLOGIES LTD. would like to provide maintenance and upgrading service services for our valued clients to fix their existing software’s bugs and improvements.

Hardware & Network Solutions

We have a team with the expertise of Computer and network hardware, Network operating system (like: Microsoft, Linux, UNIX, Novel etc…) and any kind of database and systems solutions for our

valued clients for smooth running of their business.

Customer Satisfaction Survey

A Log format and e-mail communication has been developed by RAWN TECHNOLOGIES LTD. to evaluate the performances of the services and the professionals of RAWN Technologies Ltd. . The

evaluation is carried out secretly by the Coordinator so that the teacher professionals concerned do not

know anything about these activities.

Software Documentation

RAWN Technologies Ltd. has developed documentation for each and every modules of the project which help the clients to get the details on documented and make it easy software become

operable and customization, modification and up gradation become easy scientific and also save times and budget.

Resources - HR

RAWN Technologies Ltd. has certified IT professionals with internationally recognized certifications from Sun

Microsystems, Oracle, Microsoft, Red-Hat, Cisco and other well reputed international vendors.

Developer: 2

Database Administrator: 1

Analyst/Designer: 1

Sr. Analyst & PM: 1

Business Development 1

Part Time Programmer: sufficient (up to 10 or as required)

Resources-Infrastructure 1. 10 High-end work stations and five servers for application Standby & database RAC, E-mail and SMS System.

2. Connected with 2 Mbps internet link from country’s submarine cable

Achievements RAWN Technologies Ltd. has been implemented OPENBRAVO ERP and customized software

for the Valuable clients.

Data Processing and Data Analysis

Successfully Completion of Data Analysis, Data entry and Data Migration for its 200 clients

Achievement in Consultancy

RAWN Technologies Ltd. is involved in providing Consultancy in ICT solutions for the business progress for it’s valued clients.

Achievement in Support Services

Having its qualified and experienced personnel’s, RAWN Technologies Ltd. has already achieved

remarkable number of clients in this field.

RAWN Technologies Ltd. was involved in providing total Support Services & Maintenance work for all the computers, Software of it’s clients

Our People: Our People’s Experience /Skills Ensures the ROI for our clients

RAWN Technologies Ltd. QA & Warranty

Every system from " RAWN Technologies Ltd." means quality because each of them has to pass the strict standard before presented to the customer. So, " RAWN Technologies Ltd." stands as the other name of the day's quality, which may also be realized.

To guarantee a more consistent and reliable quality, all RAWN Technologies Ltd. system should

pass two functions tests. Under such server Quality Control System, we assure our product will run effectively even under harshest environment.

"Customer's success means our achievement" This is the core of RAWN Technologies Ltd. people's business perception- "Win-win strategy". It brings mutual benefit to both the customer and vendor. In fact, every product manufactured under this perception is designed to assure the customer winning the utmost profit margin.

Research and Development does not end when a product is finally put to market" At RAWN Technologies Ltd., it's only the beginning. Our highly skilled staff of research analysts coupled with our own service database, enables our field Engineers to suggest subtle design improvements that will

most positively enhancement. As your partner our experiences in the field can help you to build a better product for tomorrow.

Experience of RAWN Technologies :

RAWN Technologies Ltd. has successfully completed & continuing various IT System Integration, Project Management, software Development, ERP Solutions Implementation and Support services, belonging with more than 100 projects last 6 years to several customers in many industry verticals

Our Products and Customers:

Company name Country Industry Solution Provider

Color Process Ltd

Bangladesh Fuji Color Lab Openbravo 3 RAWNTECH

Tajawr Trade

System

Bangladesh Developer Openbravo 3 RAWNTECH

Placer Textile Ltd.

Bangladesh Textiles Openbravo 3 RAWNTECH

National

Development

Engineers Ltd

Bangladesh Construction Openbravo 3 RAWNTECH

A&N Corporation

Ltd.

Bangladesh Construction Openbravo 3 RAWNTECH

Su

PresenciaProduciones

LTDA

Colombia Restaurant Openbravo Retail

Restaurant

RAWNTECH

Shipserve Trading

and Distribution

Bangladesh Distribution Openbravo 3 RAWNTECH

Colombo Traders

(Pvt) Ltd.

Sri Lanka Distribution Openbravo 3 RAWNTECH

Dawalagiri

Sri Lanka Chain Shop Openbravo 3 RAWNTECH

Oro1889

Sri Lanka Restaurant Openbravo 3 RAWNTECH

Print Make (Pvt) Ltd

Sri Lanka Chain Shop Openbravo 3 RAWNTECH

MOMO

Sri Lanka Restaurant Openbravo 3 RAWNTECH

Web Based open source ERP Professional Developer in Java, Web Serives (Apache Axis),

Struts, Jquery, Dojo, spring and Hibernate (Annotation Based), Web Service in XML, REST and

SOAP. Web Based ERP, POS, Penthaho BI, ETL, Interactive GIS Map with Arc. Info. 10. PBX

with CRM Integration, Barcode Based CRM and Store Management, Android Development for

Support the ERP and CRM.

Project Technical and Financial Proposal preparation, Project Schedule and Project Physical,

Financial, Manpower and Time Management, GANT Chart, Monitoring and Evaluation the

Projects and Persons, Govt. Officials and Legal affair manage behalf of the Company, Financial

Negotiation with the Clients. We do Budgeting, review of employees and vendors, IT policy and

IT audit etc.

Networking: Netgear, Cisco Switch, Firewall, IP Table configuration. DNS, NMS, WHM,

Cpanel Configuration.

Data Center: Amazon Elastic Compute Cloud (EC2), Amazon Elastic MapReduce, Auto Scaling,

AWS Import/Export, Ubuntu Private, Hybrid, Public Cloud Computing Setup, RHEL4, HREL5,

Ubuntu, Centos, Lindows, Windows2008 Server and lower, SaaS Deplopyment using Java (ERP + POS, CRM, CMS, VCC and SCM). SVN, Trac, Implement the Business Continuity, Harmonized Data Center Strategy, Source state of the art solutions (GOB and US, EU, AUS).

Systems: IBM, Dell, HP, clone, Power Systems (AVR, UPS - Online and Offline)

Development Technology :Web Serives (Apache Axis), Struts, Jquery, Dojo, Java, J2SE and

J2EE, Spring and Hibernate (Annotation Based), Web Service in XML, REST and SOAP

Openbravo-ERP, Open Project, Dot project

DBA: PostgreSql Installation and Configuration (RAC, Cloud, Backup and Recovery Systems),

Oracle Installation and Configuration (RAC, Standby, Data Ware House, Backup and Recovery

Systems) , MYSQL Installation and Configuration (RAC, Backup and Recovery Systems), MS

SQL Server Installation and Configuration (Backup and Recovery Systems)

Documentation: Wiki

Version Control: SVN, Eclips SVN, Virtual SVN, Tortoise SVN