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A PROJECT ROPORT ON STRESS MANAGEMENT AMONG EMPLOYEES

BIZMAX INFOMEDIA PVT. LTD.

SUBMTTED IN PARTIAL FULFILLMENT OF THE COURSE REQUIREMENT OF

POST GRADUATE DIPLOMA IN MANAGEMENT

Submitted by: External Guide: Internal Guide:

Dabloo Kumar Swetha Prof.K.N.Jahanvi

DSBSPGDMH1002 (HR MANAGER) (FACULTY OF DSBS)

FEBRUARY-MARCH 2012

DAYANANDA SAGAR BUSINESS SCHOOL,

SHAVIGE MALLESWARA HILLS, KUMARSWAMY LAYOUT

BANGALORE 56007
http://www.bizmax.in/Index.aspxhttp://www.bizmax.in/Index.aspx


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Guide Certification

This is to certify that the report titled A project report on stress management among

employees of Bizmax Infomedia Pvt. Ltd. has been prepared under my guidance and

supervision. The report is submitted in partial fulfilment of the requirement for the

award of Post Graduate Diploma in Management (Approved by AICTE) by Dabloo

Kumar , Reg No DSBSPGDMH1002 and this report / study has not formed a basis for

the award of any degree or diploma in any university / institution.

Place ....

Date Guide Name

Director Designation


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Student Declaration

I hereby declare that the report/ study titled A project report on stress management

among employees Bizmax Infomedia Pvt. Ltd. prepared under the guidance of Miss

Swetha (HR MANAGER), and Prof. K.N.Jahanvi submitted in partial fulfillment of the

requirement for the award of Post Graduates Diploma in Management (AICTE) in

Dayananda Sagar Business School is my original work and has not been submitted for the

award of any other degree/ diploma in any university / institution.

Place ....

Date Name of the Student

Signature


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STUDENT ACKNOWLEDGEMENT

The project of this magnitude would not have been completed singly. Firstly I want to give

my hearty thanks to all mighty who made the world and me also.

There are many other people without whom the completion of the project would not have

been possible. Some have contributed towards this directly while other have provided

indirectly.

It gives me immense pleasure to thankMrs.. Swetha (HR Manager) providing me

Dissertation training in his Company and giving me a chance to have the experience of

actual work.


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Chapter No. Particulars Page No.

Chapter I INTRODUCTION OF THE ORGANISATION

Chapter II RESEARCH DESIGN

Chapter III PROFILE OF THE RESPONDENTS

Chapter IV DATA ANALYSIS

Chapter V FINDING AND RECCOMENDATIONS

Chapter VI CONCLUSION

Chapter VII BIBLIOGRAPHY / REFRENCE


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CHAPTER-I

INTRODUCTION OF THE ORGANISATION


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INTRODUCTION TO STRESS

Definition:

Hans Selye was one of the founding fathers of stress research. His view in 1956

was that stress is not necessarily something bad it all depends on how you take it. The

stress of exhilarating, creative successful work is beneficial, while that of failure, humiliation

or infection is detrimental. Selye believed that the biochemical effects of stress would be

experienced irrespective of whether the situation was positive or negative.

Since then, a great deal of further research has been conducted, and ideas have

moved on. Stress is now viewed as a "bad thing", with a range of harmful biochemical and

long-term effects. These effects have rarely been observed in positive situations.

The most commonly accepted definition of stress (mainly attributed to Richard S

Lazarus) is that stress is a condition or feeling experienced when a person perceives that

demands exceed the personal and social resources the individual is able to mobilize.

In short, it's what we feel when we think we've lost control of events.

This is the main definition used by this section of Mind Tools, although we also

recognize that there is an intertwined instinctive stress response to unexpected events. The

stress response inside us is therefore part instinct and part to do with the way we think.The

types of stress are as follows

Mechanical

Stress (physics), the average amount of force exerted per unit area. Yield stress, the stress at which a material begins to deform plastically. Compressive stress, the stress applied to materials resulting in their compaction.


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Biological

Stress (biological), physiological or psychological stress; some types include:o Chronic stress, persistent stress which can lead to illness and mental disordero Eustress, positive stress that can lead to improved long-term functioningo Workplace stress, stress caused by employment

Music

Accent (music). Stress (band), an early '80s melodic rock band from San Diego. Stress (punk band), an early '80s punk rock band from Athens. Stress (Neo-Psychedelic band), from the late 1980's. Stress, a song by the French band Justice on their debut album

Other

Stress (game), card game

Stress (linguistics), phonological use of prominence in language

Good stress v/s Bad stress:

Stress has often been misunderstood to be negative, with few people acknowledging the

importance and usefulness of positive stress. In our everyday lives, stress is everywhere and

definitely unavoidable; hence our emphasis should be on differentiating between what is

good stress, and what is bad. This will help us to learn to cope with negative stress, and

harness the power of positive stress to help us achieve more.

There are 4 main categories of stress, namely eustress, distress, hyper stress and hypo stress.

Negative stress can cause many physical and psychological problems, whilst positive stress

can be very helpful for us. Heres how we differentiate between them.

Eustress:

this is a positive form of stress, which prepares your mind and body for the imminent

challenges that it has perceived. Eustress is a natural physical reaction by your body which

increases blood flow to your muscles, resulting in a higher heart rate. Athletes before a


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competition or perhaps a manager before a major presentation would do well with eustress,

allowing them to derive the inspiration and strength that is needed.

Distress

We are familiar with this word, and know that it is a negative form of stress. This occurs

when the mind and body is unable to cope with changes, and usually occurs when there are

deviations from the norm. They can be categorized into acute stress and chronic stress. Acute

stress is intense, but does not last for long. On the other hand, chronic stress persists over a

long period of time. Trigger events for distress can be a change in job scope or routine that

the person is unable to handle or cope with.

Hyperstress

This is another form of negative stress that occurs when the individual is unable to cope with

the workload. Examples include highly stressful jobs, which require longer working hours

than the individual can handle. If you suspect that you are suffering from hyper stress, you

are likely to have sudden emotional breakdowns over insignificant issues, the proverbial

straws that broke the camels back. It is important for you to recognize that your body needs a

break, or you may end up with severe and chronic physical and psychological reactions.

Hypostress

Lastly, hypo stress occurs when a person has nothing to do with his time and feels constantly

bored and unmotivated. This is due to an insufficient amount of stress; hence some stress is

inevitable and helpful to us. Companies should avoid having workers who experience hypo

stress as this will cause productivity and mindfulness to fall. If the job scope is boring and

repetitive, it would be a good idea to implement some form of job rotation so that there isalways something new to learn.

The types of stress are named as eustress and distress. Distress is the most

commonly-referred to type of stress, having negative implications, whereas eustress is a

positive form of stress, usually related to desirable events in person's life. Both can be equally

taxing on the body, and are cumulative in nature, depending on a person's way of adapting to

a change that has caused it.


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Stress Management

Stress management is the need of the hour. However hard we try to go beyond a stress

situation, life seems to find new ways of stressing us out and plaguing us with anxiety attacks.

Moreover, be it our anxiety, mind-body exhaustion or our erring attitudes, we tend to overlook causes

of stress and the conditions triggered by those. In such unsettling moments we often forget that

stressors, if not escapable, are fairly manageable and treatable.

Stress, either quick or constant, can induce risky body-mind disorders. Immediate disorders such as

dizzy spells, anxiety attacks, tension, sleeplessness, nervousness and muscle cramps can all result in

chronic health problems. They may also affect our immune, cardiovascular and nervous systems and

lead individuals to habitual addictions, which are inter-linked with stress.

Like "stress reactions", "relaxation responses" and stress management techniques are

some of the body's important built-in response systems. As a relaxation response the body tries to get

back balance in its homeostasis. Some hormones released during the 'fight or flight' situation prompt

the body to replace the lost carbohydrates and fats, and restore the energy level. The knotted nerves,

tightened muscles and an exhausted mind crave for looseness. Unfortunately, today, we don't get

relaxing and soothing situations without asking. To be relaxed we have to strive to create such

situations.

Workplace Stress

Workplace stress is the harmful physical and emotional response that occurs when there is a

poor match between job demands and the capabilities, resources, or needs of the worker.

Stress-related disorders encompass a broad array of conditions, including psychological

disorders (e.g., depression, anxiety, post-traumatic stress disorder) and other types of

emotional strain (e.g., dissatisfaction, fatigue, tension, etc.), maladaptive behaviors (e.g.,

aggression, substance abuse), and cognitive impairment (e.g., concentration and memory

problems). In turn, these conditions may lead to poor work performance or even injury.

Job stress is also associated with various biological reactions that may lead ultimately to

compromised health, such as cardiovascular disease.

Stress is a prevalent and costly problem in today's workplace. About one-third of workers

report high levels of stress. One-quarter of employees view their jobs as the number one

stressor in their lives. Three-quarters of employees believe the worker has more on-the-job


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stress than a generation ago. Evidence also suggests that stress is the major cause of turnover

in organizations.

Positive Thinking & Opportunity Seeking

By now, you should already be feeling more positive. The final step is to prepare rational,

positive thoughts and affirmations to counter any remaining negativity. It can also be useful

to look at the situation and see if there are any useful opportunities that are offered by it.

By basing your affirmations on the clear, rational assessments of facts that you made using

Rational Thinking, you can use them to undo the damage that negative thinking may have

done to your self-confidence.

Tip:

Your affirmations will be strongest if they are specific, are expressed in the present tense and

have strong emotional content.

Continuing the examples above, positive affirmations might be:

Problems during practice: "I have learned from my rehearsals. This has put me in aposition where I can deliver a great performance. I am going to perform well and

enjoy the event."

Worries about performance: "I have prepared well and rehearsed thoroughly. I amwell positioned to give an excellent performance."

Problems issues outside your control: "I have thought through everything that mightreasonably happen and have planned how I can handle all likely contingencies. I am

very well placed to react flexibly to events."

Worry about other people's reaction: "Fair people will react well to a goodperformance. I will rise above any unfair criticism in a mature and professional way."

If appropriate, write these affirmations down on your worksheet so that you can use them

when you need them.


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Company Profile

About Bizmax

We have been putting our experiences to work since 2006, earning an award-winning statusfor effectiveness in designing, developing, maintaining, and promoting results-driven

websites

Bizmax Infomedia started out as a project among friends that quickly escalated into a

business venture. Since the earliest days, our mission has always been to deliver solutions

that significantly improve our clients business success.

We thrive on the challenge of working with all kinds of business specifications. Our in-house

team of IT certified website programmers, designers, Internet marketers, project managers,

consultants, copywriters, and quality assurance personnel are focused on realizing our clients'

e-business goals. As a result, our clients' businesses thrive with smart and powerful website

solutions.

Why Bizmax

e make it our business to understand your enterprise and its direction, the complexities of

your trade, your processes and operating philosophy and your priorities. This way we can

offer you technology solutions that provide business value and are tailor-made for your

business needs

Web Designing

a professional Indian Web Design Company, Web Development Company, located in

Bangalore, India; providing custom website designing & development services in website

designing, website development, website maintenance, website redesigning, web promotion,

flash presentations, e-commerce web development, intranet application development and

portals development from Bangalore, India.

Software Solution

We provide experienced dedicated Application Development teams, combining business and

industry knowledge with technology, who work closely with clients to develop

comprehensive solutions. Our skill set includes html, .NET, flash and XML programming


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and turnkey web development, Shopping Cart - E-Commerce Solutions, Content

Management System, SMS Integrations, and ERP Solutions for small scale business

entrepreneurs

Advertising Solution

In this changing business climate, we understand that online advertising is more than just

putting information on the Internet, it is advertising! Like other forms of advertising, our

portal Bizmax.in has the ability to attract potential customers or have them surf to your

competitor. Do you know everything you need to know about your audience? What if you

could generate more revenue simply by forecasting smarter?

We have been putting our experiences to work since 2006, earning an award-winning status

for effectiveness in designing, developing, maintaining, and promoting results-driven

websites.

Malnad Technologies started out as a project among friends that quickly escalated into a

business venture. Since the earliest days, our mission has always been to deliver solutions

that significantly improve our clients business success. Our company name was chosen for

its guidance and platform from the college which we got graduated.

We thrive on the challenge of working with all kinds of business specifications. Our in-houseteam of IT certified website programmers, designers, Internet marketers, project managers,

consultants, copywriters, and quality assurance personnel are focused on realizing our clients'

e-business goals. As a result, our clients' businesses thrive with smart and powerful website

solutions.

OUR FEATURES

New Domain

Email Id's - 9

Control Panel

Hosting Space (Unlimited)

Database Space (Unlimited)

Write Review (User Features)
http://www.bizmax.in/http://www.bizmax.in/Compare%20Features/NewDomain.aspxhttp://www.bizmax.in/Compare%20Features/EmailID.aspxhttp://www.bizmax.in/Compare%20Features/ControlsPanel.aspxhttp://www.bizmax.in/Compare%20Features/HostingSpace.aspxhttp://www.bizmax.in/Compare%20Features/DBSpace.aspxhttp://www.bizmax.in/Compare%20Features/DBSpace.aspxhttp://www.bizmax.in/Compare%20Features/WriteReview.aspxhttp://www.bizmax.in/Compare%20Features/WriteReview.aspxhttp://www.bizmax.in/Compare%20Features/DBSpace.aspxhttp://www.bizmax.in/Compare%20Features/HostingSpace.aspxhttp://www.bizmax.in/Compare%20Features/ControlsPanel.aspxhttp://www.bizmax.in/Compare%20Features/EmailID.aspxhttp://www.bizmax.in/Compare%20Features/NewDomain.aspxhttp://www.bizmax.in/


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Get e-mail Enqiry (From Users)

Get Reffered to Other Users (From Users)

Publish Your Company Logo (From Control Panel)

Change Your Listing Information (From Control Panel)

Update Your Keywords (Business Categories/Classifications)

Send Unlimited SMS (One at a Time)

View Sent SMS any Time

Create SMS Templates (According to your Need)

Create Your Phone Book(Clients / Persenal / Others)

Download Mobile Wall Paper(To Your PC and Upload)

Send e-Cards (to Clients / Family and Friends)

Create Address Directory (Clients / Relatives / Employees)

BRANCHES

We are available in three major cities-

Bangalore(head branch) Coimbature Mysore
http://www.bizmax.in/Compare%20Features/EmailEnquery.aspxhttp://www.bizmax.in/Compare%20Features/ReferOtherUser.aspxhttp://www.bizmax.in/Compare%20Features/PublishLogo.aspxhttp://www.bizmax.in/Compare%20Features/ChangeListingInfo.aspxhttp://www.bizmax.in/Compare%20Features/UpdateKeyword.aspxhttp://www.bizmax.in/Compare%20Features/SendSMS.aspxhttp://www.bizmax.in/Compare%20Features/ViewSMS.aspxhttp://www.bizmax.in/Compare%20Features/CreateSMSTemplate.aspxhttp://www.bizmax.in/Compare%20Features/CreatePhoneBook.aspxhttp://www.bizmax.in/Compare%20Features/DownloadWallPapers.aspxhttp://www.bizmax.in/Compare%20Features/Send-e-Cards.aspxhttp://www.bizmax.in/Compare%20Features/CreateAddressDirectory.aspxhttp://www.bizmax.in/Compare%20Features/CreateAddressDirectory.aspxhttp://www.bizmax.in/Compare%20Features/Send-e-Cards.aspxhttp://www.bizmax.in/Compare%20Features/DownloadWallPapers.aspxhttp://www.bizmax.in/Compare%20Features/CreatePhoneBook.aspxhttp://www.bizmax.in/Compare%20Features/CreateSMSTemplate.aspxhttp://www.bizmax.in/Compare%20Features/ViewSMS.aspxhttp://www.bizmax.in/Compare%20Features/SendSMS.aspxhttp://www.bizmax.in/Compare%20Features/UpdateKeyword.aspxhttp://www.bizmax.in/Compare%20Features/ChangeListingInfo.aspxhttp://www.bizmax.in/Compare%20Features/PublishLogo.aspxhttp://www.bizmax.in/Compare%20Features/ReferOtherUser.aspxhttp://www.bizmax.in/Compare%20Features/EmailEnquery.aspx


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CHAPTER -II

RESEARCH METHODOLOGY


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Objective of Study:

To find out the reasons why employees are stressed. To learn the impacts of stress among the employees.

To find out the effects of stressed employees on the productivity.

To know about how stress become a major problem of job dissatisfaction.

Research Methodology of the Study:

The title of the study is A project report on stress management among

employees of Bizmax Infomedia Pvt Ltd .

The system of collection data for research projects is known as research

methodology .The data may be collected for either theoretical or practical research for

example management research may be strategically conceptualized along with

operational planning methods and change management Research methodology is a

systematic observation.

Type of Research:

Descriptive researchDescriptive research is also called Statistical Research. The main goal of this type of

research is to describe the data and characteristics about what is being studied. The

idea behind this type of research is to study frequencies, averages, and other statistical

calculations. Although this research is highly accurate, it does not gather the causes

behind a situation. Descriptive research is mainly done when a researcher wants to

gain a better understanding of a topic. It is quantitative and uses surveys and panels

and also the use of probability sampling.

Exploratory researchExploratory research is conducted into an issue or problem where there are few or no

earlier studies to refer to. The focus is on gaining insights and familiarity for later

investigation. Secondly, descriptive research describes phenomena as they exist. Here

data is often quantitative and statistics applied.
http://www.blurtit.com/Sports_Leisure/Hobbies/Collecting/http://www.blurtit.com/Sports_Leisure/Hobbies/Collecting/


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In this project I used exploratory type of research. Because this research I am

exploring the stress related problems at workplace.

Methods of data collection:1) Primary data

2) Secondary data

Primary data collection:

Primary data is the data which is collected by the researcher directly from his own

observations and experiences. For example, if the researcher conducts asurveyfor the

collected of data then it is known as primary data

Primary data can be collected by three methods:

A) Observation

b) Experiment

c) Survey

But here, only survey method of data collection is preferred which is very suitable to

reach the objective of project.

Research instrumentPrinted questionnaire was used as the research instrument to collect the required

information.

Area of survey: sample size : 35

Secondary data collection:

Secondary data is data that has already been collected and collated by somebody for

some reason other than the current study. It can be used to get a new perspective on

the current study, to supplement or compare the work or to use parts of it, as another

study may prove costly and time consuming .Secondary data are collected by

1) Websites

2) Newspapers

3) Journals

4) Magazines
http://www.blurtit.com/q944399.htmlhttp://www.blurtit.com/q944399.htmlhttp://www.blurtit.com/q944399.htmlhttp://www.blurtit.com/q944399.html


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CHAPTER-III

Profile of the Respondents


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NAME OF THE EMPLOYEES DESIGNATION

1. Rohit Kumar Business Development Executive

2. Ganesh Dubey

3. Gaurav Kumar Gautam

4. Abhishek Kumar

5. Joginder Singh

6. Neha Arun

7. Dabloo Kumar

8. Sanjeev Kumar

9. Afzal Imam

10.


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CHAPTER-IV

Data analysis and Interpretation

1. Are you satisfied with the performance you give at your work?


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No. of Respondents %

YES 27 77

NO 8 23

Interpretation

From the diagram it is clear that 77 % of the employees are satisfied with the performance

they give in the work while 23 % of the employees are not satisfied.

2. Do you think that you are suffering from depression?

0

20

40

60

80

100

120

YES NO

%

No. of Respondents


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YES 7 20

NO 28 80

Interpretation

20 % of the employee feel that they are suffering from depression while 80 % of theemployee feel that that they are free from the depression

3. Do you worry about your colleague's opinion about you?

No. of Respondents

YES

No


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YES 9 26

NO 26 74

Interpretation

26% of the employees worry about their colleagues opinion about them while 74% of the

employees are not concern with the opinion about their colleague.

4. Do you discuss your problem with your spouse or friend or any other close to you?

0

10

20

30

40

50

60

70

80

90

100

YES NO

%

No. of Respondents


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YES 31 89

NO 4 11

Interpretation

89% of the employees work for more than 8 hours which is the starting point of the stress

while 11 % of the employees dont work for more than 8 hours.

6. You have an important function at your home and your boss asks to give a 4 hour

over time, what will be your response?

0

10

20

30

40

50

60

70

80

90

100

YES NO

Series 1

%


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YES 14 40

NO 19 50

NO RESPONSE 2 6

Interpretation

40 % of the employees are proved to be work dedicated and they are ready to miss the

important function at their house while 54 % of the employees said no and 6 % of the

employee did not gave any answer.

7. Do you regularly spend time for entertainment?

0

5

10

15

20

25

30

35

40

45

50

YES NO NO RESPONSE

No. of Respondents

%


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YES 20 57

NO 15 43

Interpretation

57% of the employee spent regular time on entertainment which helps us to remain stress free while

43 % of the employees dont do that.

8. Do you get tensed at your non achievement of your target?

0 20 40 60 80 100

YES

NO

No. of Respondents

%


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YES 25 71

NO 10 29

Interpretation

71% of the employees get tensed at the non achievement of the target while 29 % of the

employees work casually.

9. Do you ready for work if you will not achieve your target company will not give you

salary?

No. of Respondents

YES

NO


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YES 30 85

NO 5 15

Interpretation

85% of the employees says no we cant work without salary while 15 % of the employees

says we will try our level best to achieve the target.

No. of Respondents

YES

No


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CHAPTER-V

Findings & Suggestion

FINDINGS


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From the diagram it is clear that 77 % of the employees are satisfied with theperformance they give in the work while 23 % of the employees are not satisfied.

20 % of the employee feel that they are suffering from depression while 80 % of theemployee feel that that they are free from the depression

26% of the employees worry about their colleagues opinion about them while 74% ofthe employees are not concern with the opinion about their colleague.

91% of the employees of the Bizmax Infomedia Pvt. Ltd. discuss their problem andshare their feelings with their spouse or friends or others while 9 % of the employee is

not concerned with it.

89% of the employees work for more than 8 hours which is the starting point of thestress while 11 % of the employees dont work for more than 8 hours.

40 % of the employees are proved to be work dedicated and they are ready to miss theimportant function at their house while 54 % of the employees said no and 6 % of the

employee did not give any answer.

57% of the employee spent regular time on entertainment which helps us to remain stress freewhile 43 % of the employees dont do that.

71% of the employees get tensed at the non achievement of the target while 29 % ofthe employees work casually.

85% of the employees says no we cant work without salary while 15 % of theemployees says we will try our level best to achieve the target.

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