SPITSbERgEN CRUISE MANUAl 2013/2014 Svalbard...

TOURS & ACTIVITIES SPECIFICATION | 1

SPITSbERgEN CRUISE MANUAl 2013/2014

Svalbard Spitsbergen

2 | TOURS & ACTIVITIES SPECIFICATION

Spitsbergen Travel

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Ginevrabotnen

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Blå�ordenFreemansundet

Tjuv�orden

Van Mijen�orden

Van Keulen�.

Bille�.

WIJD

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Wahlenberg�orden

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78ºNORD

80ºNORD

18º

15º

Sørkapp

Sørneset

Boltodden

Østkysten

Kvalpynten

Mistak-odden

Negerpynten

Halvmåneøya

HORNSUND

STO

RFJO

RDEN

OLGASTRETET

ERIK ERIKSENSTRETET

Grøn�ord-breen

Lomonosovfonna

Åsgardfonna

Valhallfonna

AUSTFONNA

VESTFONNA

Kvitbreen

Edgeøyjøkulen

Digerfonna

Barents-jøkulen

GipsdalenHayesbreenSassendalen

NewtontoppenTre Kroner

Svartpiggen

Hornsundtind

Zi�elberget

Zinger�ella

ISFJORDEN

Pyramiden

Barentsburg

Sveagruva

Ny-Ålesund

Moffen

Svenskøya

Barentsøya

Wilhelmøya

Kapp Payer

Kapp HeuglinSalpynten

Fuglehuken

Verlegenhuken

Velkomstpynten

Danskeøya

Amsterdamøya Gråhuken

Nordkapp

Kapp Mohn

Kapp Mitra

Kapp Lyell

Hornsundneset

Wahlbergøya

Lågøya

Sjuøyane

Edgeøya

Kongsøya

Abeløya

Longyearbyen

OSCAR II LAND

ALBERT ILAND

HAAKON VIILAND

OLAV VLAND

NY-FRIESLAND

GUSTAV VLAND

GUSTAV ADOLFLAND

ORVINLAND

PRINSOSCARLAND

BÜNSLOWLAND

SABINELAND

HEERLAND

TORELLLAND

PRINSKARLS

FORLAND

NATHORSTLAND

WEDELJARLSBERG

LAND

SØRKAPPLAND

NORDENSKIÖLDLAND

DICKSONLAND

JAMES ILAND

ANDREELAND

TROL

LHEI

MEN

S P I T S -

B E R G E N

N O R D A U S T L A N D E T

A visit to Camp Barentz ................................................ 4

Discover Longyearbyen ....................................... 5

The Spitsbergen experience ...................................... 6

Isfjord safari to Fuglefjella and Hiorthhamn ....... 7

Fossil hunting at the Longyear Glacier ................... 8

The cultural explorer ...................................................... 9

Endalen – In the footsteps of the miners ............ 10

The Burma Road walk...................................................... 11

Hike to Sarkofagen .......................................................... 12

Hike to Plateau Mountain ............................................ 13

Summer dog sledding .................................................... 14

Art of Svalbard .................................................................. 15

Examples of call programmes ............................. 16-17

Port information sheet ................................................. 18

General terms and conditions ................................... 19

CONTENTS

OUR TOwNLocated at 78 degrees north, Longyearbyen is officially the world’s northernmost town and also one of its most fascinating. Just 1300km from the North Pole, Longyearbyen has become a vibrant, modern and international tax-free settlement. Located on Spits-bergen, in the Svalbard Archipelago, the town is a gateway to the wonders of the high Arctic region.

Summer in this area is a magical time, when the sun never sets and the cries of migratory birds fill the air. The Svalbard Archipelago is classified as an Arctic desert due to the low annual precipitation; however, the climate is relatively mild, thanks to the passage of the Gulf Stream along the west coast. Longyearbyen welcomes visitors to our slice of the Arctic, a safe haven in the otherwise harsh and wild landscape, where polar bears roam and the elements rule. Almost all of the colourful houses are built on poles to combat the permafrost, and the lion’s share of all produce is shipped or flown in. While tourists can safely walk around the town area, the polar bears on the archipelago outnumber the humans, meaning high calibre rifles and flare guns should be carried when entering the wilder-ness.

With our highly knowledgeable and well-trained guides, Spits-bergen Travel has been a vital force in the development of Long-yearbyen as a ‘Mecca’ for adventure. Be it hiking or Champagne tasting, a fjord safari in high-powered Polarcirkel boats or a guided visit to the award-winning Svalbard Museum, Spitsbergen Travel can ensure that your guests have the opportunity to experience all this unique town has to offer.

AbOUT SPITSbERgEN TRAVElSpitsbergen Travel is the largest and most experienced tour operator and agent in Longyearbyen, as well as the main shore-ex supplier, with the widest selection of activities available no matter the season. We are committed to creating, adapting and maintaining the highest possible standards of service and quality in one of the harshest and most demanding environments in the world. Spitsbergen Travel plays an active role in the implementa-tion of safety regulations and environmental policy for tourism on Svalbard. We are a member of Cruise Norway, the Association of Arctic Expedition Cruise Operators (AECO) and Svalbard Reise-livsråd, the local tourist board, who are in turn members of Cruise Northern Norway & Svalbard (CNNS). Spitsbergen Travel provides shore excursions and transfer services for ships of all sizes, from the smallest expedition ships with twelve passengers, to overseas cruise liners which house several thousand. Our employees choose to live here, on a glacier-covered island near the North Pole, because they appreciate the unique environment of this area and the close-knit community. Working in Longyearbyen is not a job but a lifestyle, and we love our “office”! We look forward to creating a programme with you, and welcoming your ships to the Arctic!

OUR SERVICE gUARANTEEWe are welcoming, friendly and always willing to go the extra mile.We are always available during your call. We will double check your programme prior to arrival, and our quality manager will be on stand-by during the call. We know our staff and suppliers personally, meaning that we can quickly find solutions for any issues.

AbOUT US

Cruise Department Telephone: +47 79 02 61 60Email: [email protected]

Cruise CoordinatorTelephone: +47 79 02 61 84Email: [email protected]

Senior Sales ManagerTelephone: +47 79 02 61 65Email: [email protected]

Managing DirectorTelephone: +47 79 02 61 00Email: [email protected]

SPITSbERgEN TRAVEl gROUP, CRUISE DEPARTMENT

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Description A local guide will meet the group, and then the tour heads into the Advent Valley by bus. During the 10-15 minute trip to Camp Barentz the guide will present an introduction to Longyearbyen’s excit-ing history. Upon arrival at Camp Barentz you will enjoy a presentation in our large lavvo, which is a traditional style of building common in Northern Norway. Snacks and beverages will be served, and you will also have the opportunity to meet our friendly polar dogs outside and purchase souvenirs. The bus will then collect the group and together with your guide you will return to Longyearbyen where you will have a chance to visit the shops.

Product information: Suitable for most. There are open fireplaces inside the buildings at Camp Barentz.Period: All year round

ADDITIONAl INFORMATION A VISIT TO CAMP bARENTzPrice of bus: IncludedTypes of transport used: BusThis excursion includes an approximate walkingdistance of: 200 metresThis excursion includes the following steps and inclines: Bus: 3 large stepsCamp buildings: Raised doorframes (Approx. 30cm)Surface: Gravel Walking conditions such as hills etc.: Generally flat with some uneven terrain

Photo restrictions: NoneOptional shopping: Souvenirs may be purchased at Camp Barentz. After the tour the bus will stop in town. Available merchandise: Souvenirs, groceries, pharmacy items, outdoor clothing and equipment, fur, food and drinks. Dress codes/requirements for the tour: On this tour we recommend casual, windproof outerwear and sensible shoes (high heels not recommended!).We do not consider this excursion to be suitable for wheelchair users.

This excursion includes visits to environmentally sensitive areas. Please follow the guide’s instructions at all times. Do not walk off paths as this may affect the local flora.Refreshment venue: Camp BarentzCapacity: 100 indoorComfort stops/ condition of toilets: None/ indoor rusticToilets available at Camp Barentz: Minimum 1 No toilets on board busses. Extra lavvo and toilets will be set up for large groups.Included refreshments: Coffee, tea and traditional Norwegian snacks.

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A visit to Camp Barentz

excursion – A Visit to cAmp BArentz

Min. participants: 20Max. participants: 50Duration: 2 hourslanguage: German and EnglishOther languages may be available on request

DetAileD progrAmme

Duration Activities 00:00 – 00:15 Drive to Camp Barentz00:15 – 00:45 Presentation00:45 – 01:30 Free time at Camp Barentz01:30 – 02:00 Drive back to town/ship

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Discover Longyearbyen

Description Sightseeing with a local guide in Longyearbyen, the administrative centre of Svalbard. This tour will give you an introduction to this fascinating area and take you through the history of Svalbard and Longyearbyen. This tour visits many of the highlights of this colourful town, with 2-3 photo stops en route. Experience this small yet flourishing modern community set amongst a dramatic Arctic wilderness.

Product information: Suitable for most Period: All year round

ADDITIONAl INFORMATION DISCOVER lONgyEARbyEN Price of bus: IncludedTypes of transport used: BusThis excursion includes an approximate walking distance of: 20 metresThis excursion includes the following steps and inclines: Bus: 3 large stepsSurface: Asphalt, gravel Walking conditions such as hills etc.: FlatPhoto restrictions: None

Optional shopping: None After the tour the bus will stop in town. Available merchandise: Souvenirs, groceries, pharmacy items, outdoor clothing and equipment, fur, food and drinks.Dress codes/requirements for the tour: Casual. Windproof outerwear and sensible shoes recommended (high heels not recommended!).Other remarks: This activity is largely conducted on the bus, with scenic photo stops.

We do not consider this excursion to be suitable for wheelchair users who are unable to enter/exit the bus.This excursion includes visits to environmentally sensitive areas and historical sites. Please follow the guide’s instructions at all times. Do not walk off paths as this may affect the local flora.Refreshment venue: NoneToilets available: In town centreComfort stops, condition of toilets: Town centre toilets available in ‘Lompensenter’.Included refreshments: None

excursion – DiscoVer longyeArByen

Min. participants: 10Max. participants: 45Duration: 1 hourlanguage: German and EnglishOther languages may be available on request

DetAileD progrAmme

Duration Activities 00:00 – 00:10 Guided sightseeing 00:10 – 00:15 Photo stop: Polar bear sign 00:15 – 00:35 Guided sightseeing 00:35 – 00:45 Photo stop: Cableway station 00:45 – 00:50 Guided sightseeing 00:50 – 00:55 Photo stop: Town centre 00:55 – 01:00 Transfer to ship

The order of activities for this tour may beadjusted to accommodate for severalsimultaneous groups.

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The Spitsbergen experience

Description This exciting excursion gives you a range of experiences in just 3 hours! Your local guide will introduce you to Longyearbyen, guide you through Svalbard Museum, and take you to Camp Barentz in Advent Valley, where you can enjoy coffee, tea and a special Svalbard snack. Here you can also meet our friendly polar sled dogs, and learn about these fascinating canines from one of our experienced mushing guides.

Product information: Suitable for mostPeriod: All year round

ADDITIONAl INFORMATION ThE SPITSbERgEN ExPERIENCEPrice of bus: IncludedTypes of transport used: BusThis excursion includes an approximate walking distance of: 200mThis excursion includes the following steps and inclines:Bus: 3 large stepsCamp buildings: Raised doorframes (approx. 30cm)Surface: gravel Walking conditions such as hills etc.: Generally flat with some uneven terrain

Photo restrictions: NoneOptional shopping: Souvenirs may be purchased at Camp Barentz and Svalbard MuseumAfter the tour the bus will stop in town. Available mer-chandise: Town: Souvenirs, groceries, pharmacy items, outdoor clothing and equipment, fur, food and drinks.Dress codes/requirements for the tour: Casual. Windproof outerwear and sensible shoes recommended (high heels not recommended!).We do not consider this excursion to be suitable for passengers with wheelchairs

Other remarks: There are open fireplaces inside buildings at Camp Barentz. This excursion includes visits to environmentally sensitive areas. Please follow the guide’s instructions at all times. Do not walk off paths as this may affect the local flora.Refreshment venue: Camp BarentzCapacity: 100 indoorComfort stops, condition of toilets: Camp: indoor rusticMuseum: 4 modern toiletsExtra toilets will be set up for large groups.

excursion – the spitsBergen experience

Min. participants: 20Max. participants: 50Duration: 3 hourslanguage: German and EnglishOther languages may be available on request

DetAileD progrAmme

Duration Activities 00:00 – 00:05 Drive to Svalbard Museum 00:05 – 01:00 Guided tour of Svalbard Museum 01:00 – 02:00 Sightseeing in bus, ending at Camp Barentz 02:00 – 02:40 Camp Barentz02:40 – 03:00 Transfer to town/shipThe order of activities for this tour may be adjusted to accommodate for several simultaneous groups.

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Description We power out through the Isfjord warmly dressed and equipped with insulated floatation suits in an open, reliable 27 foot Polarcirkel boat. We pass Bjørndalen and near Fuglefjella (Bird Mountain), where thousands of seabirds nest in the summer months. The trip then continues towards the abandoned mining town, Grumant, before we set a course for Advent City and Hiorthhamn. We will share in fascinating stories from the old mining days, and see the remains of the constructions from the early 1900s.

Product information: Not suitablefor people with back problemsPeriod: June - September

ADDITIONAl INFORMATION ISFjORD SAFARI TO FUglEFjEllA AND hIORThhAMNTypes of transport used: Polarcirkel boatDistance to start point of tour: 100m This excursion includes the following steps and inclines: Big step into boat.Surface: UnevenPhoto restrictions: NoneShopping optional: None

Dress codes/requirements for the tour: Woollen underwear, warm clothes, solid shoes, windproof headwear and gloves.Other remarks: Insulated floatation suits are supplied. Each boat is licenced for up to 11 persons. It may be possible to operate several boats simultaneously. We do not consider this excursion to be suitable for wheel-chair users. This tour is not recommended for persons with back problems.

This excursion includes visits to environmentally sensitive areas and historical sites. Please follow the guide’s instructions at all times. Refreshment venue: NoneComfort stops, condition of toilets: NoneToilets available: None Included refreshments: None

excursion – isfjorD sAfAri to fuglefjellA AnD hiorthhAmn

Min. participants: 4Max. participants: 33Duration: 2 hourslanguage: English

DetAileD progrAmme

Duration Activities 00:00 – 00:15 Briefing, collect floatation suits 00:15 – 01:45 Boat trip towards the bird cliffs and Hiorthhamn01:45 – 02:00 Change out of floatation suits

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Isfjord safari to Fuglefjella and Hiorthhamn

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Description This excursion starts with pick up and transport to Nybyen, where the guides await with the friendly Greenland dog who will accompany the group during the tour. The group then continues on foot past the Gruve 4 mine and towards the Longyear Glacier, where the search begins for 40-60 million year old plant fossils. Tour participants who find their own fossils are allowed to take home as souvenirs. The guide will serve warm drinks and biscuits during the tour.

Product information: This is a short hike, but is not recommended for people who have difficulty walking, as the terrain is demanding and there are streams which must be crossed. Period: June – September

ADDITIONAl INFORMATION FOSSIl hUNTINg AT ThE lONgyEAR glACIERPrice of bus: IncludedTypes of transport used: Bus/4WD vehicleThis excursion includes an approximate walking time of: 2,5 hoursThis excursion includes the following steps and inclines: Bus: 3 large stepsWalking area: Uneven terrain, becoming steep at the moraineSurface: Rough ground, stones, streams

Walking conditions such as hills etc.: Very uneven terrain with loose stones and streams that must be crossed.Photo restrictions: NoneOptional shopping: NoneAfter the tour the bus will stop in town. Available merchandise: Souvenirs, groceries, pharmacy items, outdoor clothing and equipment, fur, food and drinks.Dress codes/requirements for the tour: We recommend hiking boots, wind/waterproof clothing, warm headwear and mittens.

This excursion is not suitable for passengers with wheel-chairs or walking difficulties.This excursion includes visits to environmentally sensitive areas and historical sites. Please follow the guide’s instructions at all times. Do not walk off paths as this may affect the local flora.Refreshment venue: NoneComfort stops, condition of toilets: NoneToilets available: None Included refreshments: Coffee, tea and biscuits.

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Fossil hunting at the Longyear Glacier

excursion – fossil hunting At the longyeAr glAcier


DetAileD progrAmme

Duration Activities 00:00 – 00:20 Transfer to Nybyen 00:20 – 01:00 Walk to the moraine 01:00 – 02:00 Search for fossils 02:00 – 02:40 Walk back to Nybyen 02:40 – 03:00 Transfer to town/ship

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Description Experience Longyearbyen like a local! Participants will receive a map which also serves a ticket. Fol-lowing the map from the pier, participants will find their way to the Airship Museum, where they can learn about Roald Amundsen’s accomplishment as the first to fly over the North Pole. The next stop on the map is the award-winning Svalbard Museum, just around the corner. This modern museum will provide an insight into the history and wildlife of Svalbard. After the museums, the participants head to Barentz Pub, where on presentation of their map they will receive an Arctic ‘smørbrød’, a traditional Norwegian style sandwich. The final point on the map is the café, ‘Fruene’, which is located in the town centre. Here participants can enjoy a cup of coffee with the locals. Having made it to the town centre, the participants can explore the rest of Longyearbyen at their own pace.


ADDITIONAl INFORMATION ThE CUlTURAl ExPlORERTypes of transport used: NoneThis excursion includes an approximate walking distance of: 2,5 kmThis excursion includes the following steps and inclines: Spitsbergen Airship Museum: 1 flight of stairs between floors Surface: Asphalt, gravel Walking conditions such as hills etc.: Flat, slight uphill

incline between Svalbard Museum and town centre.Photo restrictions: NoneOptional shopping: Spitsbergen Airship Museum: Souvenirs, booksSvalbard Museum: Souvenirs, booksBarentz Pub (Radisson Blu): Clothing, souvenirsFruene: Clothing The tour ends at the town centre. Available merchandise: Souvenirs, groceries, chemist, outdoor clothing and equipment, fur, food and drinks.

Dress codes/requirements for the tour: Casual. Windproof outerwear and sensible shoes recommended (high heels not recommended!).We do not consider this excursion to be suitable for wheelchair users.Refreshment venue: Barentz Pub, FrueneToilets available: Barentz Pub, Fruene, Svalbard Museum, Spitsbergen Airship Museum Included refreshments: An Arctic sandwich at Barentz Pub and a cup of coffee at Fruene.

excursion –the culturAl explorer

Min. participants: 1Max. participants: -Duration: 3 hours (recommended)language: -Schedule: No fixed departure time

DetAileD progrAmme

Duration Activities 00:00 – 01:00 Airship Museum01:00 – 02:00 Svalbard Museum02:00 – 02:30 Barentz Pub 02:30 – 03:00 Fruene

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The cultural explorer©

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Description Your guide will lead the group on an easy walking tour through Endalen, which has a rich mininghistory. We may spot some of Svalbard’s rare fauna and flora, and biscuits and warm drinks willbe served during the walk. Stretch your legs and learn about the history and wildlife of this amazing area. This is an easy to moderate off-road walking tour, with some areas of uneven terrain.

Product information: Suitable for most Period: June - September

ADDITIONAl INFORMATION. ENDAlEN – IN ThE FOOTSTEPS OF ThE MINERSPrice of bus: IncludedTypes of transport used: BusThis excursion includes an approximate walking time of: 2 hoursThis excursion includes the following steps and inclines: Bus: 3 large stepsSurface: Rough groundWalking conditions such as hills etc.: Varied terrainNo steep inclines

Photo restrictions: NoneOptional shopping: None After the tour the bus will stop in town. Available merchandise: Souvenirs, groceries, pharmacy items, outdoor clothing and equipment, fur, food and drinks.Dress codes/requirements for the tour: We recommend woollen underwear, warm and windproof outerwear, scarf, mittens, headwear and hiking boots/shoes with good ankle support.

We do not consider this excursion to be suitable for wheelchair users.This excursion includes visits to environmentally sensitive areas and historical sites. Please follow the guide’s instructions at all times. Do not walk off paths as this may affect the local flora.Refreshment venue: NoneComfort stops, condition of toilets: NoneIncluded refreshments: Coffee, tea, biscuits.

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Endalen – In the footsteps of the miners

excursion – enDAlen – in the footsteps of the miners

Min. participants: 20Max. participants: 50Duration: 3 hourlanguage: EnglishOther languages may be available on request

DetAileD progrAmme

Duration Activities 00:00 – 00:20 Drive to Endalen 00:20 – 02:30 Guided walk 02:30 – 03:00 Transfer to town/ship

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Description A local guide meets the group at the harbour, and after a short bus trip we arrive at the starting point. We stroll from near the old coal harbour along ‘Burmaveien’ (Burma Road) towards Longyearbyen. During the tour our guide will tell us about the history of the area, and perhaps we will see some of the Arctic flora. We will also enjoy views over the harbour and the Isfjord. The guided tour ends at the cableway central station above the Sysselmann’s residence in Skjæringa, and you can either make use of the transfer to the town/ship, or stop to visit the church. Warm drinks and biscuits are served on this tour. This is an easy walk on a disused road.


ADDITIONAl INFORMATION ThE bURMA ROAD wAlkPrice of bus: IncludedTypes of transport used: BusThis excursion includes an approximate walking distance of: 3,5kmThis excursion includes the following steps and inclines: Bus: 3 large stepsBurma road: Slight inclineSurface: Gravel

Walking conditions such as hills etc.: Generally flat with some uneven terrainPhoto restrictions: NoneOptional shopping: Available merchandise:Church: Souvenirs (cash only)Town centre: Souvenirs, groceries, pharmacy items, outdoor clothing and equipment, fur, food and drinks.Dress codes/requirements for the tour: Casual. Wind-proof outerwear and sensible shoes recommended (high heels not recommended!).

We do not consider this excursion to be suitable for wheelchair users.This excursion includes visits to environmentally sensitive areas. Please follow the guide’s instructions at all times. Do not walk off paths as this may affect the local flora.Refreshment venue: NoneComfort stops, condition of toilets: NoneToilets available: Town centre, church Included refreshments: Coffee, biscuits

excursion – the BurmA roAD WAlk

Min. participants: 20Max. participants: 50Duration: 2,5 hourslanguage: German and EnglishOther languages may be available on request

DetAileD progrAmme

Duration Activities 00:00 – 00:10 Drive to start point 00:10 – 02:15 Walk along Burmaveien 02:15 – 02:30 Transfer to town/ship

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The Burma Road walk

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Description This hike starts with transport to Nybyen. After crossing the river and heading through the moraine above Nybyen, we skirt the Lars Glacier and climb to Sarkofagen, 512 metres (1680 feet) over sea level. We will enjoy the fantastic views over Longyearbyen and the Isfjord as we stop for biscuits and warm drinks.

Product information: Physically demanding - this hike heads through demanding, steep and uneven terrain and participants should be in good physical shape.Period: June - September

ADDITIONAl INFORMATIONhIkE TO SARkOFAgEN This is an outdoor activityPrice of bus: IncludedTypes of transport used: Bus/VanThis excursion includes an approximate walking time of: 3 hoursThis excursion includes the following steps and inclines: Bus: 3 large stepsHike: Steep climb to 512mSurface: Gravel, stones, ice

Walking conditions etc.: Uneven terrain, glaciers, loose stones and steep climbsPhoto restrictions: NoneOptional shopping: None during tourAfter the tour the bus will stop in town. Available merchandise: Souvenirs, groceries, pharmacy items, outdoor clothing and equipment, fur, food and drinks. Dress codes/requirements for the tour: Windproof outerwear with woollen underwear, cap, mittens, scarf and shoes with ankle support are required. Layered clothing is recommended.

This excursion is not suitable for wheelchair users or persons with walking and/or back problems.This excursion includes visits to environmentally sensitive areas and historical sites. Please follow the guide’s instructions at all times. Do not walk off paths as this may affect the local flora.Refreshment venue: NoneToilets available: NoneComfort stops, condition of toilets: NoneIncluded refreshments: Coffee, tea and biscuits.

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Hike to Sarkofagen

excursion – hike to sArkofAgen


DetAileD progrAmme

Duration Activities 00:00 – 00:10 Transfer to Nybyen 00:10 – 01:40 Hike to Sarkofagen01:40 – 02:20 Stop with warm drinks 02:20 – 03:40 Hike back to Nybyen03:40 – 04:00 Transfer to town/ship

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Description This hike starts with a transfer to the historical cableway central station in Longyearbyen, before we begin the steep hike to ‘Platåfjellet’, the Plateau Mountain. During this tour you may see some of Longyearbyen’s colourful flora, Svalbard reindeer and migratory birds. At the top of the climb you will be rewarded with fantastic views over Longyearbyen and the Isfjord, from 424 metres (1390 feet) over sea level. After the hike participants can either make use of the transfer to the town and ship, or visit the church and make their own way back.

Product information: Physically demanding - this hike is only suitable for those with a highlevel of physical fitness due to the rough ground and steep slope. Period: June - November

ADDITIONAl INFORMATION hIkE TO PlATEAU MOUNTAINThis is an outdoor activityPrice of bus: IncludedTypes of transport used: Bus/VanThis excursion includes an approximate walking time of: 2,5 hoursThis excursion includes the following steps and inclines: Bus: 3 large stepsHike: Steep climb to 424mSurface: Gravel, stones, ice

Walking conditions etc.: Uneven terrain, ice, loose stones and steep climbsPhoto restrictions: NoneOptional shopping: Available merchandise: Church: Souvenirs (cash only)Town: Souvenirs, groceries, pharmacy items, outdoor clothing and equipment, fur, food and drinks. Dress codes/requirements for the tour: Windproof outerwear with woollen underwear, cap, mittens, scarf and shoes with ankle support are required. Layered clothing is recommended.

This excursion is not suitable for wheelchair users or persons with walking and/or back problems.This excursion includes visits to environmentally sensitive areas and historical sites. Please follow the guide’s instructions at all times. Do not walk off paths as this may affect the local flora.Refreshment venue: NoneToilets available: NoneComfort stops, condition of toilets: None

excursion – hike to plAteAu mountAin


DetAileD progrAmme

Duration Activities 00:00 – 00:10 Transfer to central station 00:10 – 01:40 Hike to Plateau mountain02:45 – 03:00 Transfer to town/ship

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Hike to Plateau Mountain

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Description A local guide will meet the group, and you will head out of Longyearbyen towards the dog yards. Here participants will receive an introduction to dog sledding, before the dogs are harnessed and the real fun begins. Two participants will share each specially-made wheeled sled, with six eager huskies in front. Each participant will have the opportunity to drive the sled and enjoy the scenery as a passenger.Actual driving time is about one hour. The guide will help to harness the dogs and will lead the sleds with his own team.

Product information: Suitable for mostPeriod: June - November

ADDITIONAl INFORMATION SUMMER DOg SlEDDINgPrice of bus: IncludedTypes of transport used: BusThis excursion includes approximate walking/standing time: 1,5 hoursThis excursion includes the following steps and inclines: Bus: 3 large stepsSurface: Gravel Walking conditions such as hills etc.: Generally flat with some uneven terrain

Photo restrictions: NoneAfter the tour the bus will stop in town. Available merchandise: Souvenirs, groceries, pharmacy items, outdoor clothing and equipment, fur, food and drinks.Dress codes/requirements for the tour: Casual. Windproof outerwear and sensible shoes recommended (high heels not recommended!).We do not consider this excursion to be suitable for wheelchair users.

This excursion includes visits to environmentally sensitive areas. Please follow the guide’s instructions at all times. Do not walk off paths as this may affect the local flora.Remarks: Your clothes may retain an odour from the exposure suits used on this tour.Comfort stops, condition of toilets: NoneToilets available: None Included refreshments: None

excursion – summer Dog sleDDing


DetAileD progrAmme

Duration Activities 00:00 – 00:15 Drive to dog yard 00:15 – 01:00 Introductory briefing and harnessing of dogs 01:00 – 02:15 Dog sledding 02:15 – 02:45 Return to dog yard, unharnessing02:45 – 03:00 Transfer to town/ship

e x c u r s i o n

Summer dog sledding

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Description A local guide will meet the group, and take you to Galleri Svalbard. This fantastic gallery boasts a permanent collection featuring many works by Kåre Tveter, one of Norway’s most famous artists. He was renowned for his paintings of the incredible light found on Svalbard. After a visit to the gallery, you will be driven to historic Spitsbergen Hotel where you will enjoy a Champagne tasting in the atmospheric ‘gamle Nordpolet’ Champagne cellar, surrounded by hundreds of bottles of Champagne. Svalbard has a long tradition of art and Champagne, which started with the explorers and adventurers of the early 1800s, including the French Recherche expeditions.

Product information: Participants must be over 18 years of age. This is an indoor activity.Period: All year round

ADDITIONAl INFORMATIONART OF SVAlbARD Types of transport used: BusThis excursion includes an approximate walking distance of: 200 metresThis excursion includes the following steps and inclines: Bus: 3 large stepsGallery: 7 steps (disabled access at rear of building)Surface: Carpet, parquet Walking conditions such as hills etc.: FlatPhoto restrictions: Galleri Svalbard

Optional shopping: Souvenirs available at Galleri Svalbard and Spitsbergen Hotel. Available merchandise: Galleri Svalbard: Local souvenirs, art, beverages Spitsbergen Hotel: Souvenirs, clothing.After the tour the bus will stop in town. Available merchandise: Souvenirs, groceries, pharmacy items, outdoor clothing and equipment, fur, food and drinks.Dress code/requirements for the tour: Casual We do not consider this excursion to be suitable for wheelchair users who are unable to enter/exit the bus.

Other remarks: Because of local alcohol regulations, we are not allowed to offer alcoholic beverages before 12 noon. We recommend “Discover Longyearbyen” or spending time in the town centre until 12 noon.Refreshment venue: Spitsbergen HotelCapacity: 20 indoorIncluded refreshments: ChampagneToilets available: Spitsbergen Hotel and Galleri Svalbard

e x c u r s i o n

Art of Svalbard

excursion – Art of sVAlBArD

Min. participants: 10Max. participants: 20Duration: 2 hourslanguage: EnglishAvailability: From 12:00 noon

DetAileD progrAmme

Duration Activities 0000 – 00:10 Transfer to Galleri Svalbard 00:10 – 00:55 Explore Galleri Svalbard 00:55 – 01:00 Transfer to Spitsbergen Hotel 01:00 – 01:50 Champagne tasting 01:50 – 02:00 Transfer to ship/ town centre

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00:00 00:15 00:30 00:45 01:00 01:15 01:30 01:45 02:00 02:15 02:30 02:45 03:00 03:15 03:30 03:45 04:00Isfjord Safari, 33 PAx Isfjord Safari, 33 PAx

hike to Sarkofagen, 20 PAxSpitsbergen Experience, 45 PAx

Spitsbergen Experience, 45 PAxDiscover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAxDiscover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx

Discover longyearbyen, 45 PAxDiscover longyearbyen, 45 PAx

Fossil hunting at the longyear glacier, 40 PAxFossil hunting at the longyear glacier, 40 PAx

hike to Plateau Mountain, 25 PAxA Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx

A Visit to Camp barentz, 45 PAxA Visit to Camp barentz, 45 PAx

A Visit to Camp barentz, 45 PAxburma Road walk, 45 PAx

burma Road walk, 45 PAxburma Road walk, 45 PAx

Endalen - In the footsteps of the miners, 45 PAxEndalen - In the footsteps of the miners, 45 PAx

Summer Dogsledding, 45 PAx

00:00 00:15 00:30 00:45 01:00 01:15 01:30 01:45 02:00 02:15 02:30 02:45 03:00 03:15 03:30 03:45 04:00 04:15 04:30 04:45 05:00 05:15 05:30 05:45 06:00 06:15 06:30 06:45 07:00 07:15 07:30 07:45 08:00Isfjord Safari, 33 PAx Isfjord Safari, 33 PAx Isfjord Safari, 33 PAx Isfjord Safari, 33 PAx

hike to Sarkofagen, 20 PAxhike to Sarkofagen, 20 PAx

Spitsbergen Experience, 45 PAx Spitsbergen Experience, 45 PAxSpitsbergen Experience, 45 PAx Spitsbergen Experience, 45 PAx

Fossil hunting at the longyear glacier, 40 PAx Fossil hunting at the longyear glacier, 40 PAx Fossil hunting at the longyear glacier, 40 PAx

Fossil hunting at the longyear glacier, 40 PAxDiscover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAxDiscover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx


hike to Plateau Mountain, 25 PAx hike to Plateau Mountain, 25 PAxA Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx

A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAxA Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx

A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAxburma Road walk, 45 PAx burma Road walk, 45 PAx

burma Road walk, 45 PAx burma Road walk, 45 PAxburma Road walk, 45 PAx burma Road walk, 45 PAx

Endalen - In the footsteps of the miners, 45 PAxEndalen - In the footsteps of the miners, 45 PAx Endalen - In the footsteps of the miners, 45 PAx


Art of Svalbard, 20 PAx Art of Svalbard, 20 PAxArt of Svalbard, 20 PAx

Summer Dogsledding, 45 PAx Summer Dogsledding, 45 PAx Summer Dogsledding, 45 PAx

ExAMPlE OF A FUll DAy CAll IN lONgyEARbyEN, 8 hOURS

ExAMPlE OF A hAlF DAy CAll IN lONgyEARbyEN, 4 hOURS


00:00 00:15 00:30 00:45 01:00 01:15 01:30 01:45 02:00 02:15 02:30 02:45 03:00 03:15 03:30 03:45 04:00Isfjord Safari, 33 PAx Isfjord Safari, 33 PAx

hike to Sarkofagen, 20 PAxSpitsbergen Experience, 45 PAx

Spitsbergen Experience, 45 PAxDiscover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAxDiscover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx


Fossil hunting at the longyear glacier, 40 PAxFossil hunting at the longyear glacier, 40 PAx

hike to Plateau Mountain, 25 PAxA Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx

A Visit to Camp barentz, 45 PAxA Visit to Camp barentz, 45 PAx

A Visit to Camp barentz, 45 PAxburma Road walk, 45 PAx

burma Road walk, 45 PAxburma Road walk, 45 PAx


Summer Dogsledding, 45 PAx

00:00 00:15 00:30 00:45 01:00 01:15 01:30 01:45 02:00 02:15 02:30 02:45 03:00 03:15 03:30 03:45 04:00 04:15 04:30 04:45 05:00 05:15 05:30 05:45 06:00 06:15 06:30 06:45 07:00 07:15 07:30 07:45 08:00Isfjord Safari, 33 PAx Isfjord Safari, 33 PAx Isfjord Safari, 33 PAx Isfjord Safari, 33 PAx

hike to Sarkofagen, 20 PAxhike to Sarkofagen, 20 PAx

Spitsbergen Experience, 45 PAx Spitsbergen Experience, 45 PAxSpitsbergen Experience, 45 PAx Spitsbergen Experience, 45 PAx

Fossil hunting at the longyear glacier, 40 PAx Fossil hunting at the longyear glacier, 40 PAx Fossil hunting at the longyear glacier, 40 PAx

Fossil hunting at the longyear glacier, 40 PAxDiscover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAxDiscover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx Discover longyearbyen, 45 PAx


hike to Plateau Mountain, 25 PAx hike to Plateau Mountain, 25 PAxA Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx

A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAxA Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx

A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAx A Visit to Camp barentz, 45 PAxburma Road walk, 45 PAx burma Road walk, 45 PAx

burma Road walk, 45 PAx burma Road walk, 45 PAxburma Road walk, 45 PAx burma Road walk, 45 PAx

Endalen - In the footsteps of the miners, 45 PAxEndalen - In the footsteps of the miners, 45 PAx Endalen - In the footsteps of the miners, 45 PAx


Art of Svalbard, 20 PAx Art of Svalbard, 20 PAxArt of Svalbard, 20 PAx

Summer Dogsledding, 45 PAx Summer Dogsledding, 45 PAx Summer Dogsledding, 45 PAx

INFORMATION FOR PlANNINg yOUR ExCURSIONS:

- The full day ( 8 hours) example offers excursions for a maximum of 2577 participants.

- The half day ( 4 hours) example offers excursions for a maximum of 1181 participants.

- If desired, tailor-made programmes can be created in order to increase or decrease the number of excursions and/or participants.

- Shuttle bus can also be booked for the entire period of the call.

- Most of the excursions include a transfer to the town centre, meaning that the total number of shuttle busses can often be reduced.

- The excursion “The cultural explorer” is not included in the participant totals, as it is a self-guided excursion, which as many or few guests as desired can participate in.

- We recommend that the ship allows at least 30 minutes from the planned docking time until the start of the first excursions.

- We also recommend that the ship allows at least 30 minutes between the end of the last excursions and their scheduled departure time.

- Spitsbergen Travel will always have a cruise coordinator at the harbour to ensure that everything goes according to the schedule.


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Port of call: Port of longyearbyenName of responsible handling agency: Spitsbergen TravelSpitsbergen Travel Cruise Department, tel.: +47 79 02 61 60After hours, tel.: +47 91 64 20 43

generAl informAtion

Pier or anchor: Please contact Port of LongyearbyenName of main pier: BykaiaDistance pier to town: 2 kilometresWalking conditions to town: Asphalt/Gravel roadTaxis available on pier: On request, limited capacityPrice per taxi to town centre: Approx. 100NOKRecommended sights: Svalbard Museum, Camp Barentz, Galleri Svalbard, Svalbard KirkeVaccinations required: None

trAnsfer

Public transport: None, shuttle bus recommendedRecommended schedule shuttle bus: 3 busses on loop. Approx. 15 minutes between bussesFood and beverageRecommended restaurants: Restaurant Nansen, Funktionærmessen Restaurant, Barentz Pub & Spiseri, Rabalder KulturkaféRecommended hotels: Radisson Blu Polar Hotel Spitsbergen, Spitsbergen HotelNightlife recommendations: Barentz Pub & Spiseri

shopping

Shopping facilities: Town centreLocal handicrafts: Painting/drawings, fur products, jewellery, photography, clothing etc.Opening hours of shops: Weekdays 10am to 5pm. Reduced hours on weekends.

ExchangeOpening hours of bank/exchange: Sparebank 1 Nord-Norge No currency exchange ATM open 24 hours a day.Currency: NOK, EUR and USD widely acceptedExchange rate to €: As of 15/02/13 Approximately: 1 EUR – 7.4 NOKExchange rate to $: As of 15/02/13 Approximately: 1 USD – 5.5 NOK

emergency numBers

Hospital – emergency only: 113 (ambulance service)Hospital – reception: +47 79 02 42 00 Coast Guard: +47 44 44 44 44Police – emergency only: 112 Police – reception: +47 79 02 12 22 Red Cross: +47 79 02 12 88Fire Brigade: 110

PORT INFORMATION ShEET

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Longyearbyen

OSCAR II LAND

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N O R D A U S T L A N D E T

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1. VAliDity:These conditions apply to the extent that there is no other written agreement for arrangements booked between Spitsbergen Travel AS, hereafter the Operator, and the customer, hereafter the Customer.

2. pricing:Prices are stated in the quotation. Late arrival after the start of the planned arrangement or departure prior to the end of the arrangement does not provide an entitlement to a price reduction in the quotation unless otherwise previously agreed in writing. Any price increases due to changes to the agreement caused by the Customer are the sole responsibility of the Customer.

3. Booking:The contract in its entirety (meals, activities, transport, etc.) is binding for both parties once the Customer has signed the contract for the arrangement, and Spitsbergen Travel has reconfirmed in writing. When booking additional meals, activities, transport etc. after the original contract has been signed, all extra bookings must be confirmed in writing by both the Operator and the Customer, and these bookings shall be subject to the same conditions as in the original contract.

4. pAyment:Arrangements must be prepaid in full before the group’s arrival. On confirmation by Spitsbergen Travel, an invoice for the total price of the arrangement will be forwarded to the Customer. After the due date, late payments are subject to an interest charge of 1% per month and a monthly reminder fee of NOK 50. Nb! If the programme is changed by the Customer after arrival (for example, activi-ties or meals cancelled in favour of a different option), the original reservations must be paid for in full in addition to any new elements in the programme.

5. Allergies AnD speciAl neeDs:Information regarding any pertinent food allergies or special needs for individual group members must be received by Spitsbergen Travel at least 7 days prior to arrival.

6. unforseen eVentsIn the case of events outside of the Operator’s control (aviation strikes, delays, weather/road conditions, fire, missing deliveries, etc.) the Operator will not be not liable for compensation for additional costs and/or losses to the Customer. Should any events affect the programme, the Operator will where necessary shorten or adjust the timing to prevent any issues regarding the sailing time of the ship. Any monetary effect that this may be perceived to have upon the product will not be refunded by the Operator.

7. trAnsportAtionThe Operator and its suppliers have valid and appropriate insurance cover. The vehicles used by the Operator and its suppliers follow safety standards

as stated in the local regulations, and comply with all local public transport laws. None of the vehicles used by the Operator or its suppliers have toilet facilities. None of the vehicles used by the Operator or its suppliers are modified for easy access for individuals with limited mobility.

8. speciAl conDitions: Due to the special Arctic weather conditions, the Operator reserves the right to amend the agreed programme during the arrangement. However, the Operator, in collaboration with the Customer, will make every effort to find suitable alterna-tive solutions within the framework of the original package price. If parts of the arrangement cannot be carried out and alternative activities are not deemed satisfactory, the package price will be adjusted subject to agreement between the Operator and the Customer. The Operator is not financially liable for any extra costs incurred due to inclement weather conditions.

9. liABility for DAmAge:The Customer is liable for damage caused to the premises, equipment, meeting rooms, restaurants etc. as a result of the negligent or intentional conduct of the participants. All participants agree to follow the guide’s instructions when joining any tour. The Operator is not liable for damage to property or personal injury affecting the participants where such injury or damage is not due to circumstances the Operator should or could have avoided, or subjective circumstances related to each participant, including a lack of adherence to instructions or similar from the individual event organisers.

10. complAints:If the Customer believes that there is an issue or omission in the arrangement, this must be taken up with the Operator’s representative immediately. If the deficiency is not rectified and the Customer wishes to complain about the arrangement on returning home, a written statement of complaint must be submit-ted as soon as possible and no later than one month after the trip was completed. As this is not considered to be a package tour, Pakkereisenemnda (the package tour complaints body) will not be able to consider any complaint. If the parties are unable to agree on how to resolve a dispute based on the contract for the arrange-ment, voluntary arbitration will be accepted in accordance with the provisions of the Dispute Act. Each of the parties will then appoint an arbitrator no later than 3 weeks after the final rejection/acceptance of the claim/offer, and these two shall agree on an arbitration judge within the deadlines set by the parties.

11. cAncellAtionThe Customer is obligated to inform the Operator of any changes regarding booked activities, food and beverage requirements or excursions. All cancellations must be made in writing. Cancellation and reduction requests for any arrangement received no later than 24 hours prior to arrival are free of charge. The Customer will be charged the cost price of any booked arrangement cancelled or reduced within 24 hours of arrival.

Should Spitsbergen Travel’s customer on-sell travel and arrangements organised by Spitsbergen Travel to their own custom-ers under their agency/bureau/shipping company’s name, then said agency/bureau/shipping company is considered to be the organiser of the travel under the Package Tours Act and is responsible for the ensuing obligations. The relationship between Spitsbergen Travel and their customer is governed by the terms and conditions stated below, and not by the provisions of the Package Tours Act. The conditions below regulate the parties’ rights and obligations:

gENERAl TERMS AND CONDITIONS

Tel.: +47 79 02 61 00 Fax: +47 79 02 61 0 1

[email protected] www.spitsbergencruise.no

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SPITSbERgEN CRUISE MANUAl 2013/2014 Svalbard...

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