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PROMET – Adaptácia PRINCE2 pre systémového integrátora

| © S&T IT Solutions & Services. All rights reserved. Proprietary and confidential.

| 01/11/09

1PROMET S&T Basics

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PROMET S&T

Why do we need PROMET S&T?

PROMET concept - levels of architecture & optimization

Overview of single PROMET modules

Process management tool PROMET@work

Q & A

Agenda


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DE

CHAT

Sl HR

BA

ME

AL

RS

MZ

BG

Unique Geographic Presence in CEE and the D-A-CH RegionS&T• a leading IT company in CEE and D-A-CH, and with a presence in Japan and China

• among the top 5 in most of the countries• uses the potential of growthmarkets

• active in 21 countries with around 2,800 specialists

JP


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Core Fields of BusinessInfrastructure Solutions & Business Solutions


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4PROMET S&T Basics

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Why PROMET? – from a customer’s point of view

S&T methodical competence

Source: S&T DACH

Standardized, efficient approach Shorter project runtimes Security also in highly complex projects Clear, transparent decisions in all project phases

S&T offers comprehensive methodical competence for our customers

Client support

Own method set PROMET® for support of transformation projects- Developed in cooperation with St. Gallen University- For almost 20 years successfully proven in over 1,000 projects - Own Tool PROMET@work for process analysis and documentation

Project management method PRINCE2- Process supported project management method- Developed by OGC (Office of Government Commerce, also developer of ITIL)- De facto standard

http://www.prince2.org.uk/home/home.asp�


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5PROMET S&T Basics

Why PROMET? – S&T internal view

Improve project quality in the whole group− Better project management based on “quasi standard” Prince2− Set of road maps, templates for different types of projects saves time− Share our experiences / best practices (wiki platform)− Modular structure enables to add new modules very easily if there is need for

more, i.e. other standard software like Cognos, software development, etc.

Make it easier to exchange consultants between regions and countries− Same wording and understanding (same “meta data model”)− Same methods, templates, etc.


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6PROMET S&T Basics

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PROMET S&T Basics





Q & A

Agenda


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7PROMET S&T Basics

(c) IWI-HSG

BusinessArchitecture

ProcessArchitecture

ISArchitecture

ITArchitectureSy

stem

Lev

el

A B C D

1. Find right Position in the Market (from a Customer & internal Point of View)

2. Make Decisions about Products and Services

Optimize Organization und Management of Processes and Outputs, i.e. Products & Services

Optimize Structure and Integration of Functions & Applications

Optimize Structure and Integration of IT-Components

PROMET S&T - levels of architecture & optimization


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8PROMET S&T Basics

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Generic picture of the PROMET S&T methodology (1/2)

People Processes Technology

SW Implementation / Roll-out

Detail Organisation

Bus

ines

sA

rchi

tect

ure

Tran

sfor

mat

ion

Prog

ram

/ Pr

ojec

t Man

agem

ent

Cha

nge

Man

agem

ent

SW EvaluationProcess Design

Transformation Roadmap

Organisation Model Process Map IS-/IT Architecture

Macro Business Design

Strategy Identification

BE

SW

IM

PM

IF


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9PROMET S&T Basics

Generic picture of the PROMET S&T methodology (2/2)Pr

ince

2

PROMET S&T IM(IT Management)

PROMET S&T BE (Business Engineering)

PROMET S&T IF(Infrastructure)

PROMET S&T SW(Standard Software Implementation)

PRO

MET

S&

T PM

(Standard) Software Implementation(Supplements to PROMET S&T SWfor Cognos, SW-Development, etc)

Leve

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ure

Syst

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P

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ss

Bus

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Highlights of all PROMET® S&T modules

“Lean” method− No handbook, just a set of slides (except PROMET PM)− Each project stage is described on one slide− Each deliverable / template is described on one slide− Guidelines to help with the result are integrated in the templates− Project stages and templates are aligned with project management (Prince2 &

PROMET PM)

Main focus on SAP projects but also applicable for other projects − hints to SAP specifics− Alignment with the SAP terminology to become consistent with e.g. SAP Solution

Manager and the SAP Business Process Repository (e.g. PROMET SW Roadmap for SAP Solution Manager is in preparation)

Extendable− Add-ons (e.g. for other standard software solutions) are possible by adding results

without changing the basic PROMET approach


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11PROMET S&T Basics

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PROMET S&T Basics





Q & A

Agenda


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12PROMET S&T Basics

Module PROMET S&T PM (Project Management) and Prince2Pr

ince

2





PRO

MET

S&

T PM


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Highlights of PROMET® S&T PM

PROMET® S&T PM is based on the PRINCE2TM standard

PROMET® S&T PM describes− the roles (staff posts and committees) necessary in the project management

environment and their responsibilities (the role model)− the documents that are normally required, − what stages normally have to be planned, managed, executed, coordinated and

directed in the course of the project (the procedure model)− what techniques are used and when

The PROMET® S&T PM documentation is available as− Manual− Quick Guide− Powerpoint slides

A set of templates and checklists completes the methodology


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15PROMET S&T Basics

Module PROMET S&T BE (Business Engineering)Pr

ince

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PRO

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S&

T PM


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Highlights of PROMET® S&T BE (Business Engineering)

Main challenge− Design the new or adapted business and process architecture − Deliver the input for the implementation, which is supported by other PROMET modules

Main steps− Analyze the (already existing) business strategy− Derive the business and process architecture (Macro Design)− Design the business processes and set up the continuous process improvement (Micro

Design)

Main deliverables− Business architecture (business organization, products & services, etc.)− Process architecture− Process Owner(s)− Process activity chain(s)− Migration plan for implementation− Key performance indicators for ongoing process performance measurement


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Flussdiagramm Input Tätigkeiten Output Verantwortlich Strategischer Marketingplan, Daten von Adress-Broker Strat. Marketingplan, Themenspeicher Strat. Marketingplan, Kommunikations-datenbank Reminder (Kontakt-plan), Bereits kon-taktierte Nicht-Kunden Kunde, Reminder (Kontaktplan) aktives Kundenintresse

aktualisierte Kundendatenbank (Ansprechpartner, Funktionen,...) Kommunikations- matrix, -inhalte Bedarfsfall, aktualisierte DB, Antworten auf Kundenanfragen Positive Rück-meldung vom Kunden? Angebotserstellung & Verkauf (Aufruf des Verkaufsprozesses)

MM (DZ, TM) MM MM (DZ, TM, ADM, ST) MM (DZ, TM, ADM, ST) MM (DZ, TM, ADM, ST) ADM, DZ

Beispiel ISO 9000 konformer Prozeßflussplan

Prozess: Neukundenakquisition TP 1

erstellt geprüft freigegeben gültig ab Revision xxx.doc Datum 9.5. 96 22.6.96 001 Zeichen 2 von 1 Seiten 10. September

Start

1.1 Kundendaten

erheben bis zur Vorgabequote

1.2 Kommuni-

kationsziele und -inhalte

festlegen

1.3 Kompetenz darstellen

1.4 Interesse wecken

1.5 Positive

Reaktion?

TP 4 Verkaufen

Ende

ja

nei

M1

M2

M3

Main Steps of PROMET® S&T BE

Manufacturing

Sales

Assembly

Level of detail

Timeline

Process Architecture

Activity Chain


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19PROMET S&T Basics

Module PROMET S&T SW Standard Software Implementation)Pr

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Highlights of PROMET® S&T SW (standard software implementation)

Main challenge− Implementation of the standard software system that enables the new or adapted

business model to run

Main steps / stages− Project initialization based on Prince2 / PROMET PM rules− Analysis and detailed description of business requirements – business blueprint

(possibly based on outcome of PROMET BE)− Customizing and additional programming − Module and integration tests− Go live (including migration of master and transaction data)− Deliver support for users during first weeks / months of operation (stabilization phase)

Main deliverables− Running standard software system− User documentation (process description, forms, reports, etc.)− System documentation (program descriptions, test cases, etc.)


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Initiation StabilisationGo-liveImplementationBlue PrintInitiation

Project stage: Blueprint

BlueprintDescription The Blueprint details the agreed business process requirements of the company, that is, the common

understanding of how the company intends to run its business with the standard softwareResults Mandatory

Application Overview (APOV) Authorisation Concept (AUCO) Data Migration Object List (DMLI) Data Migration Concept (DMCO) End Stage Report - Blueprint (ESR-BP) Interface Description (APIF) Interface Overview (INTO) Master Data Concept (MACO) Modification List (MOLI) Process Description (PRDE) Programming List (PROLI)

Programming Specification (PROSP) Role List (ROLI) Training Plan for Key Users / End Users /

Support Team (TRPL)

Optional Modification Request (MODI) Role Concept (ROCO)

Other mandatory tasks Prototype Implementation

Procedure Analyse the AS-IS situation (organisation, business processes and activities, data processing systems, forms, reporting, etc.)

Develop an initial vision (TO-BE business processes, TO-BE activities, critical success factors, etc.) as the basis for subsequent prototyping

Customise the standard software on the development system (Prototype) Refine the design of the organisational and operational structure Identify the gaps between prototype and the refined design Specify the interfaces as well as any additional functions required Design data migration, plan the training, and define the project resources for the next stage

Output for Implementation stage


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22PROMET S&T Basics

Module PROMET S&T IM (IT Management)Pr

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Highlights of PROMET® S&T IM

Main challenge− Aligning the system architecture to the new or changed business model

Main steps− Understand the business requirements− Derive the new or adapted system architecture from the business requirements

(software and hardware architecture)− Define the implementation roadmap (implementation is supported by PROMET SW for

standard software and PROMET IF for hardware solutions)

Main deliverables− New or changed software architecture− New or changed hardware architecture− Implementation roadmap


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PROMET IM Macro is divided into different modules …

Strategic system and technology planning

IS / IT Portfolio Management

Change Management

Design of IT Organization

IS /

IT S

trat

egy

Fund

amen

tals

Strategic IT Planning

Strategic IS Planning

Dis

trib

utio

n of

IS/IT

Com

pone

nts

Mig

ratio

n Pl

anni

ng

Methods and Procedures

IT S

trat

egy

IT Organization

IT Architecture

PROMET IM Macro - Structure

Source: S&T PROMET® IM Macro 1.0 Not part of training

Legend:

Introduction IS/IT Strategy Strategic IS Planning Strategic IT Planning Methods Procedures IT Organization IS/IT Comp. Distribution Migration Planning Certification test


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25PROMET S&T Basics

Module PROMET S&T IF (Infrastructure)Pr

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PRO

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S&

T PM


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Highlights of PROMET® S&T IF

PROMET® S&T IF for infrastructure projects like: − Server consolidation− Client rollouts− Outsourcing projects− SAP Basis infrastructure− Infrastructure migration (e.g. Novell Microsoft)

Set of templates for:− Analysis− Technical concepts− Migration planning− Generic project plans


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27PROMET S&T Basics

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PROMET S&T Basics





Q & A

Agenda


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28PROMET S&T Basics

PROMET@work = Visio + SemTalk + PROMET

MS Visio: Basic functionality graphics tool Sophisticated graphics tool

Easy to learn

Attractively priced

Numerous installations worldwide

SemTalk: Modeling Add On

Navigation

Consistency

Reporting

MS Office integration

Reference models (SAP, ITIL, Automotive)

Simulation

Interfaces (BPMN, BPEL, etc.)

Object-oriented process modeling

XML instead of proprietary databases

PROMET: Method

Methodological procedure

Documentation model

PROMET site on S&T World intranet platform

Prozesslandkarte Autowerkstatt

Mein KundeAuto-Zulieferer Autowerkstatt

Inspektion.1

Reparatur.2

Ersatzteilverkauf.3

Jahresinspektion.1

Autoreparatur.2

Ersatzteilkauf.3

Katalogverkauf.1

Ersatzteillieferung.2

Komponentenkatalog

Preisliste

Ersatzteil

Rechnung

Ersatzteil

Checkheft

BANF

Rechnung

Auftrag

Einkaufauftrag


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29PROMET S&T Basics

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PROMET S&T Basics





Further Information / Q & A

Agenda


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302008-05-09 PROMET Kurzpräsentation JBo v1.ppt

S&T Projectportal for customer projects


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312008-05-09 PROMET Kurzpräsentation JBo v1.ppt

Internal PROMET portal


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PROMET SSWUpdate 1

PROMET Training Tree

0.5 days

2

3

0,2

2

3

Prince2PractitionerCertification

IMG Specialties &

Prep. Exam

PROMET IM(Macro)

PROMET SW

SAP SolutionManager

Implementation

PROMET BEBasics

PROMET BEAdvanced

PROMETBasics

SAP SolutionManager

Operations

1

Time slot on Welcome Day

PROMET PMBasics

for BS / IS

1

Mandatory for all consultants

Mandatory for all project managers

Mandatory for all employees(part of starting package for new hires)

Mandatory Training Coursefor all S&T Project Managers

Princ2FoundationCertification

Provided in cooperation withinternal and externaltrainers

1 weeklater

1 weeklater

PROMET IM(Micro)

2

2

2

2

2

PROMET PMAdvanced

PROMET BEOnline Training

2 hours


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33PROMET S&T Basics

PROMET site on S&T website

www.snt-world.com

PROMET – Adaptácia PRINCE2 pre systémového integrátora

PROMET – Adaptácia PRINCE2 pre systémového integrátora › images › uploads ›...

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