Donald Cooper Pamela Schindler

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©The McGraw-Hill Companies, Inc., 2001 Irwin/McGraw-Hill Donald Cooper Pamela Schindler Chapter 9 Business Research Methods

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Donald Cooper Pamela Schindler. Chapter 9. Business Research Methods. Chapter 9. Measurement Scales. What is Scaling?. Slide 9 - 1. Assigning numbers to indicants of the properties of objects. Rating Scales Ranking Scales Categorization. Types of Response Scales. Slide 9 - 2. - PowerPoint PPT Presentation

Transcript of Donald Cooper Pamela Schindler

Page 1: Donald Cooper Pamela Schindler

©The McGraw-Hill Companies, Inc., 2001

Irwin/McGraw-Hill

Donald CooperPamela Schindler

Chapter 9

Business ResearchMethods

Page 2: Donald Cooper Pamela Schindler

©The McGraw-Hill Companies, Inc., 2001

Irwin/McGraw-Hill

Chapter 9

Measurement Scales

Page 3: Donald Cooper Pamela Schindler

The McGraw-Hill Companies, Inc., 2001

Irwin/McGraw-Hill

Click to edit Master title styleWhat is Scaling?

Assigning numbers to indicants of the properties of objects

Slide 9 - 1

Page 4: Donald Cooper Pamela Schindler

The McGraw-Hill Companies, Inc., 2001

Irwin/McGraw-Hill

Click to edit Master title styleTypes of Response ScalesSlide 9 - 2

Rating ScalesRanking ScalesCategorization

Page 5: Donald Cooper Pamela Schindler

The McGraw-Hill Companies, Inc., 2001

Irwin/McGraw-Hill

Click to edit Master title styleTypes of Rating Scales

Simple categoryMultiple choice,

single responseMultiple choice,

multiple responseLikert scaleSemantic

differential

NumericalMultiple ratingFixed sumStapelGraphic rating

Slide 9 - 3

Page 6: Donald Cooper Pamela Schindler

The McGraw-Hill Companies, Inc., 2001

Irwin/McGraw-Hill

Click to edit Master title styleRating Scale Errors to Avoid

LeniencyNegative LeniencyPositive Leniency

Central TendencyHalo Effect

Slide 9 - 4

Page 7: Donald Cooper Pamela Schindler

The McGraw-Hill Companies, Inc., 2001

Irwin/McGraw-Hill

Click to edit Master title styleTypes of Ranking Scales

Paired-comparison

Forced Ranking

Comparative

Slide 9 - 5

Page 8: Donald Cooper Pamela Schindler

The McGraw-Hill Companies, Inc., 2001

Irwin/McGraw-Hill

Click to edit Master title styleDimensions of a Scale

Unidimensional

Multidimensional

Slide 9 - 6

Page 9: Donald Cooper Pamela Schindler

The McGraw-Hill Companies, Inc., 2001

Irwin/McGraw-Hill

Click to edit Master title styleScale Design Techniques

ArbitraryConsensusItem AnalysisCumulativeFactor

Slide 9 - 7