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TEMSNEWS
3D Iu, Q3/Q4 2010
I hI Iu:
M Monitor Master 8.5 paves te way or testing smartpone services p. 2M Visalization 7.2 oers KPI views, geo-location, and more p. 3M Discovery 2.1 e obvios coice or post-processing p. 7A member o Ascoms Management eam p. 8
nanced service testing and simplifed ser andling wit
M IVIGAIO 12.0p. 4
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2 TEMS NEwS | Q3/Q4 2010
n TEMSMonitorMastersendse-mailfromone
BlackBerrytoanotherBlackBerry
o TEMSMonitorMasterreceivese-mailonBlackBerry
TEMS Monitor Master is the carrier-grade sotare and
hardare solution that enables to operators, regulators,
and content providers to quickly pinpoint and resolve
quality and user-experience problems in services deliv-
ered over ireless and fxed-line netorks.
e prodct is sed or end-to-end monitoring, regression
testing, content testing, roaming, and revene assrance.
It tests any service or combination o services, inclding
pre-lanc service testing, live monitoring, and roaming
scenarios. e prodct ses fxed Agents tat are sitatedanywere in te world, centrally controlled by te Qality
Manager system. users cstomize M Monitor Master to
sit teir specifc reqirements witot reqiring a prodct
cange. is strengt o M Monitor Master allows cs-
tomers to get teir services to market witot delay and
qickly begin earning revene rom tem.
M Monitor Master 8.4, released earlier this year, included
tese enancements:
Apple iPone Visal Voicemail allows detailed
step-by-step testing and monitoring o all aspects
o tis service.
IM BlackBerry devices or GM and CDMA are
sed to test BlackBerry e-mail and standard voice.
Frter compliance wit nmeros I reqire-
ments was implemented.
pport was added or te 64 bit Microsot
Windows erver 2008 2 environment, Microsot
QL erver 2008, Microsot Windows 7, and
Microsot Internet xplorer 8.
What'snewinTEMSMonitorMaster8.5?
In response to cstomers needs, M Monitor Master 8.5
adds new capabilities to Interactive Mode, giving extra detail
rom the radio trace layer and the IP layer to supplement the
content and application trace detail tat is already present.
his added detail helps users quickly resolve issues they may
see wen testing services. Frtermore, BlackBerry devices
can now be controlled remotely. For the frst time, BlackBerry
applications can be tested in te operators network, so ser-
vice isses can be identifed and fxed more qickly.
As smartpones become te norm, sbscribers will cal-
lenge operators to deliver more applications over teir net-
works. Introducing BlackBerry devices within Interactive Mode
is te frst step toward sing any smartpone in tis way.
In addition, te release adds spport or te ierra
Wireless 8700 and 8795V modems. hese promote testing
over iger-bandwidt networks sc as hPA+.
xisting cstomers will also beneft rom a nmber o
ease-o-se and administrative enancements to make
day-to-day system operation more efcient.
TEMSMTMSTE8.5
EEMETSTE:
Interactive Mode enancements
ew views
L3 trace
IP trace
BlackBerry integration
ew ierra Wireless 8700 (hPA+) and
8795V modems
Improved scedler interace
Atomated agent stats measrement
TEMS MoNiTor MaSTEr 8.5 pavES ThE Way for
TESTiNg SMarTphoNE SErvicES
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TEMS NEwS | Q3/Q4 2010 3
TEMS Visualization Enterprise is a Client/Server tool that
post-processes event-based data generated by Ericsson
inrastructure, analyzing and organizing it or radio net-
ork troubleshooting and optimization. Bridging the gap
beteen perormance management systems and drive
testing tools, TEMS Visualization Enterprise allos the
analysis o large volumes o data in deep detail.
M Visalization 7.2 nterprise presents an array o ma-
jor enancements, wit empasis on tree categories:
Maintaining perormance hen adding second
and third carriers In WCDMA networks, acc-
rate neigbor planning is crcial to perormance,
especially wit second and tird carriers becoming
commonplace. e new eatres make it possible
to qickly and easily optimize inter-reqency
neigbor plans based on real cstomer trafc.
Improved HS data perormance analysis KPI
views or cells, sbscribers, and sbscriber grops
sow perormance statistics broken down by
service type. It is now possible, or example, toseparately monitor te nmber o dropped calls
or P Interactive carried on hPA connections.
ac KPI view as a separate data integrity sec-
tion sowing trogpt statistics and oter
packet-switced perormance metrics.
Ne geo-location capabilities elected events
can be geo-located based on measrements made
by te mobile and reported to te C.
Pinpointing areas were several cells are in-
volved in overlapping coverage elps engineers
determine i:- Cells are providing coverage in nwanted areas
and casing pilot polltion.
- Wanted cell coverage will still be good i, or
example, te pollting cells are down-tilted.
- e reason beind pilot polltion is simply poor
coverage.
In addition, geo-location displays te nmber o dropped
calls in eac 100m x 100m bin, presents details or tose
drops, and enables rter drilldown.
By ric Allstrom
Neighbor optimization
- ew inter-reqency eatre
- nanced Cange eqest view
KPI vies
- Aggregated rom GPh data,
direct drilldown to detailed
analysis
- Accessibility, retainability, mo-
bility, data integrity
- Per cell, sbscriber, and sb-
scriber grop
- Per main service type (C
speec, P Interactive 99/h,
P Interactive uL/h, etc.)
- Carts or qick identifcation o
10 worst cells and sbscribers
Subscriber group KPIs
- Filter data based on ser-de-
fned grops o sbscribers
- Monitor perormance or M
Atomatic nits, important
corporate cstomer grops, VIPs
HS packet data analysis
- Average trogpt statistics
inclded in all KPI views
- Detailed trogpt measre-
ments added to Measrement
view in Call Analysis
w10B Support
- Added spport or ricsson
W10B GPh and BlkCM
- pport or WCDMA ystem
eleases P6 to W10B
User-defned queries
- Qeries on raw data wit com-
plex ser-defned conditions
- tore on server and sare wit
oter sers
Pilot pollution threshold-based
- A new way to calclate pilot
polltion based on nmber o
cells witin a dB range
Geo-location or optimization
- Dropped calls
- Areas o pilot polltion
General enhancements
- cedle server or overnigt
data processing and daytime
client access
- nanced workspace manage-
ment
- crambling code rese report
- implifed licensing sceme
Kpi viEWS, gEo-LocaTioN, aND MorE iN
TEMS viSuaLizaTioN 7.2
TEMS VISUITIN 7.2 ENTEPISE ENHNCEMENTS T GNCE:
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4 TEMS NEwS | Q3/Q4 2010
ntuitiveandsmoothcompositionofservice
testingowchartwithServiceontrolDesigner
The exciting innovations in TEMS Investigation 12.0 include TE improve-
ments, enhanced service testing, support or VoIP testing, simplifed user
handling, and technology enhancements, primarily within TE and CDM.
TE IMPVEMENTS
M Investigations latest advances in L are described at page 6.
ENHNCED SEVICE TESTING
Serviceontrol
M Investigation 12.0 introdces tis entirely new tool or atomationo service testing, replacing Command eqences. Wit ervice Control,
composing and issuing automated service testing ows is very intuitive and
strctred. e ser can drag-and-drop specifc activities or predefned
scripts with multiple activities into a workow pane. he complete workow
can be validated, saved as a script, and distribted across te organization.
ParallelDataServices
everal data services (hP, FP, etc.) can now be rn in parallel wit te
same device.
MTQMobileTVQualityndexis is a new qality-measrement eatre based on VQI+. It is sed or
video streaming in M Investigation, and also or mobile V.
his new model predicts video quality and takes into account buering
wit or witot skipping as well as corrpt dration.
SUPPT F VIP TESTING
VoIP can now be tested and PQ vales can be derived rom te VoIP
connection.
ENhaNcED SErvicE TESTiNg aND SiMpLifiED uSEr haNDLiNg WiTh
TEMS iNvESTigaTioN 12.0
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TEMS NEwS | Q3/Q4 2010 5
SIMPIFIED USE HNDING
StatusontrolMonitor
is new monitor displays real-time indications o connected eqipment,
services, compter perormance, and logfle recording progress. All indica-
tions are sown simltaneosly in one monitor, making it easy to ollow
activities and perormance. Data can be logged to a text fle or ollow-p
and tracing.
ewDeviceavigator
Wit tis eatre, te ser can activate and deactivate connected eqip-ment, view identities and capabilities, initiate activities or a qick test,
veriy activities confgred in a ervice Control workow, set eqipment
control properties, and swap eqipment nmbers.
Worksheetopying
Workseets can be copied or easy rese. Monitors and layot are te same
as in original workseets, and eqipment nmbers can be canged or
similar analysis o dierent devices.
TECHNGY ENHNCEMENTS
TE
L capabilities were introdced as early as M Investigation 9.1 and
every release since ten as brogt rter enancements. ee te ac-
companying L article or details.
DM
argeting speec qality measrements in CDMA, te PQ comptation is
enanced or a nmber o amsng devices.
As expected, M Investigation 12.0 spports many new terminals and
types o eqipment rom a broad range o vendors.
By rjan Arvidsson
StatusontrolMonitordisplayskey
real-timeinformation
ewDeviceavigatorhelpsmanage
connectedequipment
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6 TEMS NEwS | Q3/Q4 2010
ince L specifcation elease 8,M Investigation as been
adding in L nctionality
Since early in the development o TE, TEMS Investigation has taken the
lead in meeting present and uture demands or collection, analysis, and
post-processing o TE measurement data. TE specifcation elease 8,
published in December 2008, was closely ollowed by the implementation
o TE measurements in TEMS Investigation 9.1 an important milestone.
Many advances were introdced in M Investigation 9.1 trog elease
11.0:
L implemented, wit all necessary Inormation lements (Is)
pport or D4301A and D4301A+ scanners
L scanning wit PCel eeGll X scanner
usability o L signal scan greatly improved
Ability to load and present L cell data
Map window presentation o L cell data indicates serving cells
Constrction o L missing neigbor event
L Is selectable in te eport Generator tool in Data Collection,
prodcing hML logfle reports
pport or amsng L uB modem
75 new Is olding L u data
ew presentation windows or L u data
M Investigation 12.0 spports te ollowing L eatres: L measrements collected wit amsng, Qalcomm, LG
pport or D 4301A and PCL X L scanners
130+ specifc L Is
30+ predefned L presentation windows
pport or FP, hP, Ping, and uDP service testing
erving and neigbor cell measrements
L DL and uL inormation
rogpt and delay measrements
L scanning measrements inclde signal scans or p to 12
AFCs, spectrm scan, and enanced power scan
Dal-mode testing scenarios, L/V-DO and L/uM
Mltiple test devices or te same PC
ew trogpt measrements (LC, PDCP, MAC)
More-detailed Is
Ability to retrieve inormation on I level
s M Investigation contines to lead te indstry in meeting ongoing
demands or te collection, analysis, and post-processing o L measre-
ment data.
By rjan Arvidsson
TEMS iNvESTigaTioN ThE LTE LEaDEr
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TEMS NEwS | Q3/Q4 2010 7
M DICOV 2.1
h OBVIOu ChOIC FO POPOCIG
TEMS Discovery 2.1 presents operators around the orld
ith a truly groundbreaking post-processing product. Its
ability to analyze collected measurement data is more com-
plete than ever beore.
M Discovery, wic perorms eectively wit bot M
and non-M prodcts, is oered as a tandard package and
a standalone Proessional version. he tandard version is also
bndled wit M Investigation.
e atomatic pload o logfles rom te feld wit
M Pocket and M Investigation, combined wit teatomatic data processing in M Discovery, optimizes costs
and adds efciencies. eports are atomatically generated
and e-mailed to a distribtion list and te data is ready to be
analyzed by te engineers.
here are some igligts o M Discovery 2.1:
nalysisin3D
Contribtions rom dierent data sorces ensre torog
analysis or a complete and clear pictre o a complex radio
network.M Discovery 2.1 can analyze not only logfles contain-
ing downlink measrement data collected by varios termi-
nals and eqipment, bt also us (u rafc ecordings)
containing plink data collected on te network side, and IP
trace fles containing any IP trafc involved.
In tis way, te analysis becomes tree-dimensional,
giding te ser toward ast problem-solving and efcient
optimization.
o make analysis even easier, Google Maps or Microsot
Bing Maps can be integrated into M Discovery. is, to-
geter wit te map view spporting 100+ dierent map
ormats, covers every geograpical-inormation need.
Efcientprocessing
e logfles (or plink data or IP trafc data) are processed
only once, pon import into M Discovery. is eliminates
te need to reprocess data and acilitates analysis. tatistics
o all kinds are already available or immediate presentation,
and ts reqire no separate comptations.
Atomatic data processing can easily be confgred to
monitor any directory or incoming data, and to process tis
data atomatically. eports and e-mail notifcations can ten
be sent atomatically to specifed recipients.
e prodct is lly cstomizable to integrate existing
and more-efcient carrier processes.
Efcientandtime-savingwaysofworking
M Discovery 2.1 eatres and nctions make te sers
work qicker and easier.
meros settings and confgration possibilities tailor
te daily analysis environment.
Processed data is organized in a very structured way, and
interesting inormation is easily ond and retrieved by rn-
ning predefned or ser-defned scripts.
Pinpointed inormation can then be distributed through-
ot te entire organization wit predefned or ser-defned
reports.In act, entire projects containing complete analyses can
be distributed and shared across organizations without repro-
cessing any data.
ptimizingcosts
M Discovery 2.1 oers a selection o licensing options:
Fixed licenses, wit a ardware dongle attaced to
eac compter
Floating licenses, wit a nmber o concrrent
licenses retrieved rom a server
ental agreements, were te prodct can be sedwitin a certain timerame and ten retrned
Wit M Discovery 2.1, te post-processing and analysis o
collected measrement data rom dierent sorces is ato-
mated and efcient, saving time and redcing costs.
By rjan Arvidsson
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Ascom reserves the right to change specifcations without notice. Ascom acknowledges all registered trademarks appearing herein.
Ascom Network Testing Inc.
1943 Isaac Newton Square
Reston | VA | 20190-5006 | USA
www.ascom.com/tems
10.2
010
A
scom2
010.
Allrightsreserved.
TEMSisatrademarkofAscom.Allothertrademarksarethepropertyoftheirrespective
holders.
|LZT1380354/3R1A|Photo:FotografPaulin
a
Visit Ascom Network Testing at the
following major industry events
TbER
11-15, P&T Expo Comm
Beijing, China
NVEMbER
10-11, LTE North America
Dallas, Texas, USA
10-11, AricaCom
Cape Town, South Arica
NE RELEASES:
TEMS Monitor Master 8.5
TEMS Symphony Suite 5.7
TEMS Visualization 7.2 Enterprise
NE PATES:
TEMS Discovery 2.0.3
TEMS Discovery 2.0.5
TEMS Discovery 2.0.6
TEMS Investigation 10.1.3
TEMS Investigation 11.0.2
TEMS Investigation 11.0.3
TEMS Pocket 7.3.1
TEMS Pocket 8.1.1
TEMS Visualization 7.1.1 Proessional
Dave Furtado has the perfect ackground for his jo. After graduating from UMass
Amherst, he joined Xerox, marketing Ethernet-connected devices and the rst
usiness Ps. Next came 22 years with Lucent Technologies (later Alcatel-Lucent),
where he rose to Gloal VP of Sales.
e then worked for several top organizations in senior sales, marketing,
product management, strategic planning, and operational positions. Most recently,
Dave made a emer ging UK company North Americas leading voice-to-content/text
vendor. ere are highlights of a recent conversation he had with TEMS News.
TN: What attracted you to Ascom Network Testing?
Dave: Its an intriguing combination o a young, vibrant company with a heritage o
quality and a solid reputation. I wanted to be part o it.
TN: What defnes a successul sales person?
Dave: Always putting customers frst, understanding their needs, and mapping
solutions to their objectives.
TN: What do you expect rom your sales organization?
Dave: Above all, to understand customers businesses and communicate this
knowledge to Product Management. And to understand our customers competitive
pressures and help them ormulate growth strategies.
TN: How would you describe yoursel as a leader?
Dave: A strong communicator o strategic and operational business objectives,
ocusing on customers and market requirements.
TN: What is our biggest opportunity?
Dave: Our leading TEMS Portolio opportunities are the transitions rom 3G to 4G and
rom voice to data. Increasing global ocus on network quality drives growth in data
applications and smartphones. Our compelling oerings support testing, measuring,
and monitoring as these migrations take place.
TN: Dave, thank you or your time and welcome.
Dave: Thanks, Im delighted to be here.
Dave Furtado
MEET OUR GLOBAL VP
OF SALES
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8/8/2019 As Com News
9/9
Ascom reserves te rigt to cange specifcations witot notice. Ascom acknowledges all registered trademarks appearing erein.
scometworkTestingnc.
1943 Isaac ewton qareeston | VA | 20190-5006 | uA
www.ascom.com/tems
10.2
010
scom2
010.
llrightsreserved.
TEMSisatrademarkofscom.llothertrademarksarethepropertyoftheirrespective
holders.
|zT1380354/31|Photo:FotografPaulin
a
Visit scom Netork Testing at the
olloing major industry events
CTBE
11-15, P& xpo Comm Beijing, Cina
NVEMBE
10-11, L ort America
Dallas, exas, uA
10-11, AricaCom Cape own, ot Arica
NEw EESES:
M Monitor Master 8.5
M ympony ite 5.7
M Visalization 7.2 nterprise
NEw PTCHES:
M Discovery 2.0.3
M Discovery 2.0.5
M Discovery 2.0.6
M Investigation 10.1.3
M Investigation 11.0.2
M Investigation 11.0.3
M Pocket 7.3.1
M Pocket 8.1.1
M Visalization 7.1.1 Proessional
Dave Furtado has the perect background or his job. ter graduating rom UMass
mherst, he joined Xerox, marketing Ethernet-connected devices and the frst
business PCs. Nex t came 22 years ith ucent Technologies (later lcatel-ucent),
here he rose to Global VP o Sales.
He then orked or several top organizations in senior sales, marketing,
product management, strategic planning, and operational positions. Most recently,
Dave made a rising UK company North mericas leading voice-to-content/text
vendor. Here are highlights o a recent conversation he had ith TEMS Nes.
: Wat attracted yo to Ascom etwork esting?
Dave: Its an intriging combination o a yong, vibrant company wit a eritage o
qality and a solid reptation. I wanted to be part o it.
: Wat defnes a sccessl sales person?Dave: Always ptting cstomers frst, nderstanding teir needs, and mapping
soltions to teir objectives.
: Wat do yo expect rom yor sales organization?
Dave: Above all, to nderstand cstomers bsinesses and commnicate tis
knowledge to Prodct Management. And to nderstand or cstomers competitive
pressres and elp tem ormlate growt strategies.
: how wold yo describe yorsel as a leader?
Dave: A strong commnicator o strategic and operational bsiness objectives,
ocsing on cstomers and market reqirements.
: Wat is or biggest opportnity?
Dave: Or leading M Portolio opportnities are te transitions rom 3G to 4G and
rom voice to data. Increasing global ocs on network qality drives growt in data
applications and smartpones. Or compelling oerings spport testing, measring,
and monitoring as tese migrations take place.
: Dave, tank yo or yor time and welcome.
Dave: anks, Im deligted to be ere.
Dave Furtado
M Ou GLOBAL VPOF AL