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Dr. Henry DengDr. Henry Deng

Assistant ProfessorAssistant Professor

MIS DepartmentMIS Department

UNLVUNLV

MIS 301 Information Technology

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Educational BackgroundEducational Background

Ph.D.,Ph.D., Red McCombs School of Business, University of Red McCombs School of Business, University of Texas at Austin, 2002Texas at Austin, 2002

--MSIS, OR/OM, Finance

--Co-Supervised by Dr.s William W. Cooper & Patrick Brockett

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Educational BackgroundEducational Background

Ph.D.,Ph.D., Red McCombs School of Business, University of Red McCombs School of Business, University of Texas at Austin, 2002Texas at Austin, 2002

--MSIS, OR/OM, Finance--Co-Supervised by Dr.s William W. Cooper & Patrick Brockett

Visiting ScholarVisiting Scholar, , Red McCombs School of Business, UT-Red McCombs School of Business, UT-Austin, 1997-1999Austin, 1997-1999

--Marketing Department

MBAMBA, , College of Business Administration, Chongqing College of Business Administration, Chongqing University, China, 1994University, China, 1994

--Marketing & Finance

B.EB.E, , Chongqing University, 1990Chongqing University, 1990--Electronic and Computer Engineering

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Working ExperienceWorking Experience

Academic Experience:Academic Experience:Assistant Professor, Assistant Professor, School of Business, the University of Nevada, Las VegasSchool of Business, the University of Nevada, Las Vegas

Research Associate, Research Associate, Center of Risk Management & Insurance, School of Business, Center of Risk Management & Insurance, School of Business, University of Texas at AustinUniversity of Texas at Austin

Instructor, Instructor, MSSTC MSSTC ProgramProgram, , The Innovation Creativity Capital Institute (IC2),The Innovation Creativity Capital Institute (IC2), Visiting Professor, Visiting Professor, Marketing Dept., School of Business, UT AustinMarketing Dept., School of Business, UT Austin

Project Official, Project Official, The Ministry of Education of China, Beijing, ChinaThe Ministry of Education of China, Beijing, China

Lecturer, Lecturer, College of Electronic Information Engineering, Chongqing University, ChinaCollege of Electronic Information Engineering, Chongqing University, China

Industrial Experience:Industrial Experience:StrategyStrategy ConsultantConsultant ，， Rapp Collins Inc. of Omnicom GroupRapp Collins Inc. of Omnicom Group Ass. of Director & ConsultantAss. of Director & Consultant ，， IC2 and Texas Tech. IncubatorIC2 and Texas Tech. Incubator

Co-Founder & CEO, Co-Founder & CEO, HHD Consulting LLCHHD Consulting LLC..

Membership:Membership:The Institute of Operations Research and the Management Sciences (The Institute of Operations Research and the Management Sciences (INFORMSINFORMS))Association of Risk Management & InsuranceAssociation of Risk Management & InsuranceAssociation for Information Systems (Association for Information Systems (AISAIS))

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Current ResearchCurrent Research

• IT Strategy & OrganizationIT Strategy & Organization• Knowledge ManagementKnowledge Management• Operations ResearchOperations Research• Management ScienceManagement Science• Risk Management and InsuranceRisk Management and Insurance• Decision ScienceDecision Science• Data Communication & NetworksData Communication & Networks

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Teaching ExperienceTeaching Experience

• Data Communications & NetworksData Communications & Networks• Management Information SystemsManagement Information Systems• Commercialization StrategyCommercialization Strategy • Statistics IStatistics I• Applied Information TechnologyApplied Information Technology• Supply Chain Management & Operation Supply Chain Management & Operation

StrategyStrategy• Project ManagementProject Management

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Agenda for Today

• Information Technology landscapeInformation Technology landscape• Overview of syllabus and course Overview of syllabus and course

objectivesobjectives• Student information sheetStudent information sheet• Chapter 1 Chapter 1

(this Wednesday)(this Wednesday)

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In the first half of the twentieth century industry In the first half of the twentieth century industry replaced agriculture, in the second half of the replaced agriculture, in the second half of the

twentieth century –“service” has replaced twentieth century –“service” has replaced “manufacturing” -and right now, the knowledge “manufacturing” -and right now, the knowledge

industry is beginning to replace the others. industry is beginning to replace the others.

−−−−George KotzmetzkGeorge Kotzmetzk

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George KotzmetzkGeorge Kotzmetzk

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Stage of Information SystemsStage of Information Systems

• A collection of data is not information. A collection of data is not information. • A collection of information is not knowledge. A collection of information is not knowledge. • A collection of knowledge is not wisdom. A collection of knowledge is not wisdom. • A collection of wisdom is not truth. A collection of wisdom is not truth.

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New Challenge of Information SystemsNew Challenge of Information Systems

• Dell Computer Inc.Dell Computer Inc.

• Increasing Digitalization of IT Increasing Digitalization of IT IndustryIndustry

• Amazon. com, CD.com etc. Amazon. com, CD.com etc.

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SESSION 1SESSION 1

Managing the Digital FirmManaging the Digital Firm

MIS 301

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INFORMATION SYSTEMSINFORMATION SYSTEMS

Four powerful worldwide changes that Four powerful worldwide changes that

have altered the business environment:have altered the business environment:

1.1. Emergence of the Global EconomyEmergence of the Global Economy

2.2. Transformation of Industrial Economies to Transformation of Industrial Economies to Knowledge and information based service Knowledge and information based service economieseconomies

3.3. Transformation of the Business EnterpriseTransformation of the Business Enterprise

4.4. The Emerging Digital FirmThe Emerging Digital Firm

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INFORMATION SYSTEMSINFORMATION SYSTEMS

People

Data

Software

Hardware

Network

What is an Information System?

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INFORMATION SYSTEMSINFORMATION SYSTEMS

• Data:Data: Meaningful raw facts, text, Meaningful raw facts, text, graphics, images, sound, video segments.graphics, images, sound, video segments.

• Information:Information: Data processed to be useful Data processed to be useful in the processes such as decision making.in the processes such as decision making.

1.16 Figure 1-2

Data and Information

INFORMATION SYSTEMSINFORMATION SYSTEMS

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INFORMATION SYSTEMSINFORMATION SYSTEMS

Figure 1-3

Functions of an Information System

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BUSINESS PERSPECTIVEBUSINESS PERSPECTIVE

ORGANIZATIONSORGANIZATIONS TECHNOLOGYTECHNOLOGY

MANAGEMENTMANAGEMENT

INFORMATIONINFORMATION

SYSTEMSSYSTEMS

Figure 1-4

Three Dimensions of Information Systems

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• Identify the problem: management, organizational Identify the problem: management, organizational or a technology problemor a technology problem

• Identify Possible solutionsIdentify Possible solutions

• Required technologies to generate the solutionRequired technologies to generate the solution

• Possible changes to organizational processesPossible changes to organizational processes

• Required management policy to implement the Required management policy to implement the solutionsolution

BUSINESS PERSPECTIVEBUSINESS PERSPECTIVE

How to analyze a Business Information System Problem

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THE NEW ROLE OF ISTHE NEW ROLE OF IS

Figure 1-8

The Widening Scope of Information Systems

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THE NEW ROLE OF ISTHE NEW ROLE OF IS

The Network Revolution and the Internet

What you can do on the Internet

• Communicate and collaborateCommunicate and collaborate

• Access informationAccess information

• Participate in discussionsParticipate in discussions

• Supply informationSupply information

• Find entertainmentFind entertainment

• Exchange business transactionsExchange business transactions

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THE DIGITAL FIRMTHE DIGITAL FIRM

• Electronic market:Electronic market: Information Information systems links, buyers and sellers to systems links, buyers and sellers to exchange information, products, exchange information, products, services, paymentsservices, payments

• Electronic Commerce Electronic Commerce – Intranet– Extranet

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New Options for Organizational Design

THE NEW ROLE OF ISTHE NEW ROLE OF IS

• Flattening organizationsFlattening organizations

• Separating work from location Separating work from location

• Reorganizing work-flowsReorganizing work-flows

• Increasing flexibilityIncreasing flexibility

• Redefining organizational boundariesRedefining organizational boundaries

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Essentials of Management Information SystemsEssentials of Management Information SystemsChapter 1 Managing the Digital FirmChapter 1 Managing the Digital Firm

Figure 1-9

TOWARD THE DIGITAL FIRM

Flattening Organizations Information Systems

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Essentials of Management Information SystemsEssentials of Management Information SystemsChapter 1 Managing the Digital FirmChapter 1 Managing the Digital Firm

Figure 1-10

Redesigned Work Flow For Insurance Underwriting

TOWARD THE DIGITAL FIRM

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Essentials of Management Information SystemsEssentials of Management Information SystemsChapter 1 Managing the Digital FirmChapter 1 Managing the Digital Firm

Figure 1-11

TOWARD THE DIGITAL FIRM