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    Eng. Martin Manuhwa

    University of Zimbabwe

    Hardware Resources

    MBA BIS 2011

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    Business Information Systems

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    Computer Hardware

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    MANAGEMENT CHALLENGES

    WHAT IS A COMPUTER SYSTEM?: CPU AND PRIMARYSTORAGE

    SECONDARY STORAGE

    INPUT & OUTPUT DEVICES TECHNOLOGY TRENDS

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    Basic Computer Hardware

    Components

    Central Processing Unit (CPU)

    Primary Storage (Main Memory)

    Input Devices (Keyboard, Mouse) Output Devices (Screen, Printer)

    Secondary Storage (Disk, Tape)

    Buses (connections between components)

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    Computer System Components

    Central Processing Unit

    Output

    Devices

    CacheMemory

    PrimaryStorage

    SecondaryStorageDevices

    ControlUnit

    ALU

    SpecialPurposeProcessors

    Output

    Device

    s

    Input

    Device

    s

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    Putting the Pieces Together

    CPU

    Secondary

    Storage

    Primary

    Memory

    Output Device

    Input Device

    DMA

    DMA

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    BIT:Binary Digit. On/Off, 0/1, Magnetic/Not

    BYTE:Group of bits for one character

    EBCDIC- Extended Binary Coded DecimalInterchange Code (8 bits per byte)

    ASCII- American Standard Code for Information

    Exchange (7 or 8 bits per byte) PARITY BIT:extra bit added to each byte to help detect

    errors

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    HOW CHARACTERS ARE STORED

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    INPUT/OUTPUT DEVICES

    POINTING DEVICES

    SOURCE DATA AUTOMATION

    OUTPUT DEVICES*

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    Input Technology Trends

    FirstGeneration

    SecondGeneration

    ThirdGeneration

    FourthGeneration

    FifthGeneration

    PunchedCardsPaper Tape

    PunchedCards

    Key to Tape/Disk

    Keyboard DataEntryPointing DevicesOptical Scanning

    VoiceRecognitionTouch DevicesHandwritingRecognition

    Trend:Towards Direct Input Devices that Are More Naturaland Easy to Use

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    Common Input Devices Keyboard

    Pointing Devices

    Pen Based Computing

    Speech Recognition Optical Scanning

    Magnetic Ink CharacterRecognition

    Smart Cards Digital Cameras

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    POINTING DEVICES

    KEYBOARD MOUSEWIRED INFRA-REDTRACKBALLTOUCH PAD

    JOYSTICK

    TOUCH SCREEN*

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    SOURCE DATA AUTOMATION

    CAPTURES DATA IN COMPUTER FORM AT TIME &PLACE OF TRANSACTION

    OPTICAL CHARACTER RECOGNITION (OCR):saves characters, format

    BAR CODE: identifies products in stores, warehouses,shipments

    MAGNETIC INK CHARACTER RECOGNITION(MICR):special ink identifies bank, account, amount

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    SOURCE DATA AUTOMATION

    PEN-BASED INPUT:Digitizes signature DIGITAL SCANNER: Translates images & characters

    into digital form

    VOICE INPUT DEVICES:Converts spoken word intodigital form

    SENSORS: Devices that collect data fromenvironment for computer input (e.g.,thermometers, pressure gauges)

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    Common Output Devices Video Output

    CRT

    LCD

    Printed Output

    Inkjet

    Laser

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    Output Technology Trends

    FirstGeneration

    SecondGeneration

    ThirdGeneration

    FourthGeneration

    FifthGeneration

    Punched CardsPrinted Reportsand Documents

    Punched CardsPrinted Reportsand Documents

    Printed Reportsand DocumentsVideo Displays

    Video DisplaysAudio ResponsesPrinted Reportsand Documents

    Video DisplaysVoice ResponsesHyperlinkedMultimediaDocuments

    Trend:Towards Output Methods that Communicate Naturally,Quickly, and Clearly

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    Storage Trends

    FirstGeneration

    SecondGeneration

    ThirdGeneration

    FourthGeneration

    FifthGeneration

    MagneticDrum

    MagneticCore

    MagneticCore

    LSISemiconductorMemory Chips

    VLSISemiconductorMemory Chips

    Trend:Towards Large Capacities Using Smaller Microelectronic Circuits

    Trend:Towards Massive Capacities Using Magnetic and Optical Media

    Magnetic TapeMagnetic Drum

    Magnetic TapeMagnetic Disk

    Magnetic DiskMagnetic Tape

    Magnetic Disk

    Optical DiskMagnetic Tape

    Optical DiskMagnetic Disk

    PrimaryStorage

    SecondaryStorage

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    CPU & PRIMARY STORAGE

    CPUPRIMARY

    STORAGE

    DATA BUS

    ADDRESS BUS

    CONTROL BUS

    INPUT

    DEVICES

    OUTPUT

    DEVICES

    SECONDARY

    STORAGE

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    CENTRAL PROCESSING UNIT (CPU)

    RAM

    PRIMARY (MAIN) MEMORY

    CONTROL UNITARITHMETIC/LOGIC

    UNIT

    ROMCLOCK

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    CPU

    Does all manipulations Controls other computer components

    Components

    Arithmetic-Logic UnitControl Unit

    Registers

    Information must be on the CPU

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    ALU & CONTROL UNIT

    ARITHMETIC- LOGIC UNIT:CPU component performslogic and arithmetic operations

    CONTROL UNIT:CPU component controls, coordinatesother parts of computer system

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    Primary Memory

    Can be accessed directly by CPU

    All commands/data must be in primary memory.

    Read Only Memory (ROM)

    non-volatile holds OS/BIOS (how to be a computer)

    Random Access Memory (RAM) volatile hold high level OS, application, data

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    Other Type Primary Memory

    ROM PROM - write once

    for single & low volume uses

    EPROM - rewritable

    CMOS

    holds setup memory, needs battery

    RAM

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    Secondary Storage

    Sequential Access

    9 track reels

    tape cartridges

    Direct Access Storage Devices (DASD) floppy disk drives

    hard disk drives

    CD-ROMDVD

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    DISK

    TAPEOPTICAL STORAGE

    *

    SECONDARY STORAGE

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    TRACKS AND SECTORS

    EACH TRACK HOLDSSAME AMOUNT OF DATA

    SECTOR

    TRACKS

    DIRECTORY ON TRACK 0

    STARTOFTRACKS

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    DISK PACK STORAGE

    LARGE SYSTEMS RELIABLE STORAGE

    LARGE AMOUNTS OF DATA

    QUICK ACCESS & RETRIEVABLE

    TYPICAL: 11 2-sided disks

    CYLINDER: Same track all surfaces

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    CYLINDER 10: TRACK 10 (TOP AND BOTTOM OF EACH DISK)

    DISK 1DISK 2

    DISK 3DISK 4DISK 5

    READ/WRITEHEADS

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    OPTICAL STORAGE

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    CD-ROM:500-660 MEGABYTES

    LAND: flat parts of disk surface reflects light PITS: small scratch on surface scatters light

    WRITE ONCE / READ MANY (WORM):

    CD-R: Compact Disk - Recordable

    CD-RW:CD - Rewritable

    DIGITAL VIDEO DISK (DVD):CD size, up to 10 gigabytesof data

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    OPTICAL STORAGE

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    STANDARD FOR SEQUENTIAL FILES SPOOL OF PLASTIC TAPE COVERED WITH FERROUS

    OXIDE (2400 feet per spool)

    RECORD GROUPS: BLOCKING FACTOR (e.g., 10 records per

    block) GROUPS SEPARATED BY INTER-BLOCK GAP

    RECORDS READ BLOCK AT A TIME

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    HEADER IBG BLOCK 1 BLOCK 2 BLOCK 3

    MAGNETIC TAPE

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    ENCLOSED FERROUS OXIDE TAPE

    USED PERIODICALLY TO BACK UP RECORDS

    INEXPENSIVE

    STORED IN SAFE LOCATION

    CAN BE REUSED

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    MAGNETIC CARTRIDGE

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    STORAGE AREA NETWORK (SAN)

    HIGH-SPEED NETWORK CONNECTS VARIOUS STORAGE DEVICES

    TAPE LIBRARIES

    DISK ARRAYS

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    Data Bus

    Information is moved to/from components on the DataBus via the CPU

    Typically want data bus = word size

    Some systems have a data bus < word size Some systems allow for Direct Memory Access (DMA)

    which bypasses the CPU

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    Bus Standards

    ISAIndustry Standard Architecture (1984) MCAMicro Channel Architecture (1987)

    EISAExtended ISA (1998)

    VLBVESA Local Bus (1992)

    PCIPeripheral Component Interconnect (1993)

    AGPAccelerated Graphics Port (1996)

    USBUniversal Serial Bus (1995)

    FirewireIEEE 1394 (1994)

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    Width Clock Throughput

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    Width Clock Throughput

    (bits) (MHz) (MB/s)

    ISA 16 8 8

    MCA 32 10 20

    EISA 32 8 33

    VLB 32 33 132 PCI 32 33 132

    AGP 32 66 256

    USB -- -- 12 Firewire -- -- 400

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    AGP

    Basically an enhancement of the 66 MHz PCI specification Targeted at high performance 3D graphics applications.

    Standards exist for 2X (512 MBps) and 4X (1024 MBps).

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    USB

    Intended to lower costs by using standard connectorsand eliminating add-on cards

    Requires compatible BIOS, OS, peripherals

    Supports hot swapping of devices

    127 devices possible using USB hubs

    Max cable length 5 meters

    Supports 12 Mbps aggregate data rate, 1.5Mbps for low

    speed devices

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    IEEE 1394 (FireWire)

    Similar concept to USB but directed at high speedperipherals

    Supports speeds of 100, 200, and 400 Mbps

    63 same-speed devices on single bus

    Up to 1,023 buses can be interconnected

    Expect future computer to have both a low speed bus(USB) and a high speed bus (FireWire)

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    Hard Disk Interfaces

    ST-506/ST-412 (MFM, RLL) ESDI - Enhanced Small Device Interface

    IDE/ATA - Integrated Drive Electronics / AT

    AttachmentATA-2, Fast ATA, Fast ATA-2, ATA-2, Ultra ATA,

    ATAPI

    16-bit,

    EIDE - Enhanced IDE

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    S ll C t S t I t f

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    Small Computer Systems Interface

    SCSI1(8 devices) 8-bit narrow bus, 5 MHZ bus (5MB/s)

    SCSI-2Wide-16 bit or 32-bit (not common) Fast - 10MHz bus (10MB/s @ 8bits)

    SCSI-3Ultra20MHz bus (20MB/s @ 8 bits)

    Serial SCSI (Firewire)Up to 400MHz (50+ MB/s)

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    INPUT

    DEVICES

    SECONDARY

    STORAGE

    PRIMARYSTORAGE

    COMPUTER COMPONENTS

    CPU

    OUTPUTDEVICES

    COMMUNICATIONSDEVICES

    BUSES

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    I-CYCLE:

    1. FETCH

    2. DECODE3. PLACE IN INSTRUCTION REGISTER

    4. PLACE INTO ADDRESS REGISTER

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    INSTRUCTION & EXECUTION CYCLE

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    E-CYCLE:5. SEND DATA FROM MAIN MEMORY TO STORAGE

    REGISTER

    6. COMMAND ALU

    7. ALU PERFORMS OPERATION

    8. SEND RESULT TO ACCUMULATOR

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    INSTRUCTION & EXECUTION CYCLE

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    COMPUTER TIME

    Millisecond .001 second thousand 15min 40 secMicrosecond .001 millisecond million 11.6 daysNanosecond .001microsecond billion 31.7 years

    Picosecond .001 nanosecond trillion 31,700 years

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    NAME LENGTH SECOND TO 1 SECOND

    # PER COMPARED

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    VLSI CIRCUIT WITH CPU

    WORD LENGTH:bits processed at one time

    MEGAHERTZ:one million cycles per second

    DATA BUS WIDTH:bits moved between CPU & other devices

    REDUCED INSTRUCTION SET COMPUTING (RISC):embedsmost used instructions on chip to enhance speed

    MultiMedia eXtension (MMX):enhanced Intel chip improvesmultimedia applications

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    MICROPROCESSOR

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    EXAMPLES OF

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    NAME MICROPROCESSOR WORD DATA BUS CLOCK SPEED

    MANUFACTURER LENGTH WIDTH (MHz)

    PENTIUM INTEL 32 64 75 - 200

    PENTIUM (MMX) INTEL 32 64 166 - 233

    PENTIUM II INTEL 32 64 233 - 450

    PENTIUM III INTEL 64 64 500+

    PowerPC MOTOROLA, IBM, APPLE 32 64 100 - 400

    ALPHA DEC 64 64 1000+

    EXAMPLES OF

    MICROPROCESSORS

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    PENTIUM PCs

    PENTIUM (MMX) MULTIMEDIA

    PENTIUM II HIGH-END PCs, WORKSTATIONS

    PowerPC HIGH-END PCs, WORKSTATIONS

    ALPHA COMPAC & DEC WORKSTATIONS

    PENTIUM III MULTIMEDIA

    NAME USE

    USES OF MICROPROCESSORS

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    SEQUENTIAL & PARALLEL PROCESSINGSEQUENTIAL PARALLEL

    TASK 1

    RESULT

    TASK 2

    RESULT

    Program

    CPU

    Program

    CPU

    Program

    CPU

    TASK 2

    CPU

    TASK 3

    CPU

    TASK 1

    RESULT

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    DATA PROCESSING

    BATCH PROCESSING:Transaction data stored untilconvenient to process as a group. Useful for less time-sensitive actions.

    ON-LINE PROCESSING:Transaction data entered directly

    into system, constantly updating files. Requires direct-accessdevices.

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    KEYBOARD INPUT

    BATCH OFTRANSACTIONS

    SORTED TRANSACTION

    FILE

    OLD MASTER FILE

    NEW MASTERFILE

    VALIDATE AND UPDATE

    ERRORREPORTS

    REPORTS

    BATCH PROCESSING

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    ON-LINE PROCESSING

    TRANSACTIONS

    KEYBOARD

    PROCESS /UPDATE MASTER

    FILE

    MASTER FILE

    IMMEDIATEINPUT

    IMMEDIATEPROCESSING

    IMMEDIATEFILE UPDATE

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    MAINFRAME

    LARGEST ENTERPRISE COMPUTER 5O MEGABYTES TO OVER ONE GIGABYTE RAM

    COMMERCIAL, SCIENTIFIC, MILITARY APPLICATIONS

    MASSIVE DATA

    COMPLICATED COMPUTATIONS

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    MIPS: Millions of Instructions per second

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    MIDRANGE/MINICOMPUTER

    MIDDLE-RANGE

    10 MEGABYTES TO OVER ONE GIGABYTE RAM

    UNIVERSITIES, FACTORIES, LABS USED AS FRONT-END PROCESSOR FOR MAINFRAME

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    DESKTOP OR PORTABLE

    64 KILOBYTES TO OVER 128 MEGABYTES RAM

    PERSONAL OR BUSINESS COMPUTERS

    AFFORDABLE MANY AVAILABLE COMPONENTS

    CAN BE NETWORKED

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    MICROCOMPUTER

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    SUPERCOMPUTERTERAFLOP:TRILLION CALCULATIONS/SECOND

    HIGHLY SOPHISTICATED

    COMPLEX COMPUTATIONS FASTEST CPUs

    LARGE SIMULATIONS

    STATE-OF-THE-ART COMPONENTS

    EXPENSIVE

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    INTERACTIVE MULTIMEDIA

    INTEGRATES TWO OR MORE MEDIA TEXT, GRAPHICS, SOUND, VOICE, VIDEO, ANIMATION

    STREAMING TECHNOLOGY

    MP3: Audio compression standard

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    NETWORKED COMPUTERS CLIENT:user (PC, workstation, laptop) requires data,

    application, communications it does not have

    SERVER:component (computer) having desired data,

    application, communications

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    CLIENT / SERVER

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    CLIENT SERVERREQUESTS

    DATA,SERVICE

    USER INTERFACEAPPLICATION

    FUNCTION

    DATAAPPLICATION FUNCTION

    NETWORK RESOURCES

    CLIENT / SERVER

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    WORKSTATION

    DESKTOP COMPUTER

    POWERFUL GRAPHICS

    EXTENSIVE MATH CAPABILITIES

    MULTI-TASKING

    USUALLY CONFIGURED TO SPECIAL FUNCTION (e.g.;CAD, ENGINEERING, GRAPHICS)

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    CENTRALIZED:PROCESSING BY CENTRALCOMPUTER SITE

    ONE STANDARD

    GREATER CONTROL

    DISTRIBUTED:PROCESSING BY SEVERAL COMPUTERSITES LINKED BY NETWORKS

    MORE FLEXIBILITY

    FASTER RESPONSE

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    CENTRALIZED / DISTRIBUTED

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    DOWNSIZING

    TRANSFER APPLICATIONS FROM LARGE COMPUTERSTO SMALL

    REDUCES COST

    SPEEDS RESULTS TO USER

    COMPUTER ASSIGNED TASK IT DOES BEST

    COOPERATIVE PROCESSING

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    NETWORK COMPUTERS

    NETWORK COMPUTER:simplified desktop computerstores minimum data to function (uses server)

    TOTAL COST OF OWNERSHIP (TCO):total cost ofowning technology resources (hardware, software, upgrades,

    maintenance, technical support, training)*

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    Evaluating Hardware & Software

    Hardware evaluation factors Performance

    Speed, capacity, throughput

    Cost

    Lease or purchase price Cost of operations and maintenance

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    Evaluating Hardware & Software

    Hardware evaluation factors (continued)Reliability

    Risk of malfunction & maintenance requirements

    Error control and diagnostic features

    Compatibility With existing hardware and software?

    With hardware & software provided by competing suppliers?

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    Evaluating Hardware & Software

    Hardware evaluation factors (continued)Technology

    Year of product life cycle

    Does it use a new, untested technology?

    Does it run the risk of obsolescence?

    Ergonomics human factors engineered?

    User-friendly?

    Safe, comfortable, easy to use?

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    Evaluating Hardware & Software

    Hardware evaluation factors (continued)Connectivity

    Easily connected to WANs and LANs that use different types of networktechnologies and bandwidth alternatives?

    Scalability Can it handle the processing demands of end users, transactions, queries,

    & other processing requirements?

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    Evaluating Hardware & Software

    Hardware evaluation factors (continued) Software

    Is system and application software available that can best use thishardware?

    Support Is support available?

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    Evaluating Hardware & Software

    Software evaluation factors Quality

    Bug free?

    Efficiency

    Well-developed system of program code that does not use much CPUtime, memory capacity, or disk space?

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    Evaluating Hardware & Software

    Software evaluation factors (continued) Flexibility

    Can it handle our processes easily without major modification?

    Security

    Does it provide control procedures for errors, malfunctions, andimproper use?

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    Evaluating Hardware & Software

    Software evaluation factors (continued) Connectivity

    Web-enabled?

    Language

    Is the programming language familiar to internal software developers?

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    Software evaluation factors (continued) Documentation

    Well-documented? Help screens and helpful software agents?

    Hardware

    Does existing hardware have the features required to best use thissoftware?

    Evaluating Hardware & Software

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    TECHNOLOGY TRENDS

    INTERACTIVE MULTIMEDIA VIRTUAL REALITY

    ENHANCED WORLD WIDE WEB

    SUPERCHIPS

    FIFTH GENERATION COMPUTERS

    MASSIVELY PARALLEL COMPUTERS

    SMART CARDS

    MICROMINIATURIZATION*