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1 February 2017 VITA Robert J. Bies McDonough School of Business Georgetown University Washington, DC 20057 (202) 687-5406 E-mail: [email protected] EDUCATION Ph.D. Stanford University - 1982, Business Administration M.B.A. University of Washington - 1977 B.A. University of Washington -1975, Magna cum Laude EMPLOYMENT EXPERIENCE 2012-Present Academic Director, Executive Master’s in Leadership Program—DC Public School Leaders, McDonough School of Business Georgetown University 2004-2007 Founder and Academic Director, Executive Master’s in Leadership Program McDonough School of Business Georgetown University 2001-Present Professor of Management (with tenure) McDonough School of Business Georgetown University 1994-2001 Associate Professor of Management (with tenure) McDonough School of Business Georgetown University 1991-1994 Associate Professor of Management

Transcript of Bies CV 2017

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February 2017VITA

Robert J. BiesMcDonough School of Business

Georgetown UniversityWashington, DC 20057

(202) 687-5406E-mail: [email protected]

EDUCATION

Ph.D. Stanford University - 1982, Business AdministrationM.B.A. University of Washington - 1977B.A. University of Washington -1975, Magna cum Laude

EMPLOYMENT EXPERIENCE

2012-Present Academic Director, Executive Master’s in Leadership Program—DC Public School Leaders, McDonough School of Business

Georgetown University

2004-2007 Founder and Academic Director, Executive Master’s in Leadership ProgramMcDonough School of Business Georgetown University

2001-Present Professor of Management (with tenure)McDonough School of Business Georgetown University

1994-2001 Associate Professor of Management (with tenure)McDonough School of Business Georgetown University

1991-1994 Associate Professor of ManagementSchool of Business Georgetown University

1990-1991 Visiting Associate Professor of ManagementSchool of Business Georgetown University

1982-1990 Assistant Professor of Organization BehaviorKellogg Graduate School of ManagementNorthwestern University

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AWARDS AND HONORS

Teaching:

Voted Outstanding Professor Award, Global Executive Master’s in Business Administration IV, Class of 2012

Recipient of the Academic Council Professor of the Year Student Choice Award,McDonough School of Business, Georgetown University, 2011.

Voted MBA Professor of the Module-Elective—MOD 3 by MBA Students at the McDonough School of Business, Georgetown University, Spring 2011.

Voted Outstanding Professor of the Executive Master’s in Leadership Program, McDonough School of Business, Georgetown University, 2008.

Recipient of the Joseph Le Moine Award for Undergraduate and Graduate Teaching Excellence, McDonough School of Business, Georgetown University, 2004.

Voted Outstanding Professor of the International Executive MBA Program, School of Business, Georgetown University, 1997.

Recipient of the Joseph Le Moine Award for Undergraduate and Graduate Teaching Excellence, School of Business, Georgetown University, 1992.

Recipient of the Ronald L. Smith Distinguished Service Award, voted by MBA students, School of Business, Georgetown University. 1992.

Voted one of the Top Five Professors for Outstanding Teaching by MBA students at the Kellogg Graduate School of Management, Northwestern University, 1990.

Voted Outstanding Teacher of the Year by MBA students at the Kellogg Graduate School of Management, Northwestern University, 1989.

Voted one of the Top Four Professors for Outstanding Teaching by MBA students at the Kellogg Graduate School of Management, Northwestern University, 1988.

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Research:

Best Paper Award, Academy of Management, Conflict Management Division,1995.

The Faculty Research Award, Georgetown School of Business, 1994.

Outstanding Published Paper Award, Academy of Management, Personnel/Human Resources Division, 1992.

Best Paper Award, First International Conference of the International Association for Conflict Management, Communication and Conflict Track, 1987.

Service:

Special Award for Volunteer Work on Behalf of Children and Youth, City of Alexandria, VA, 1996

Community Service Award, DC Chamber of Commerce, 2002

Board of Trustees, Harbor School, Bethesda, MD, 2002-2004

Board of Trustees, Norwood School, Bethesda, MD, 2009-2011

Fellowships & Societies:

Faculty Fellow, Center for Social Justice, Georgetown University, 2005-Present

Delta Phi Epsilon, 1998

Alpha Sigma Nu, 1997

Richard D. Irwin Dissertation Fellow, 1980-1981

NIMH Organizational Research Training Fellow, 1978-1980

Beta Gamma Sigma, 1974

Editorial Board Memberships:

Academy of Management Review, 1991-1997Journal of Applied Psychology, 1996-2011Journal of Management, 1993-2003, 2005-PresentJournal of Organizational Behavior, 2001-PresentThe International Journal of Conflict Management, 1992-Present

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Negotiation and Conflict Management Research, 2006-PresentResearch on Negotiation in Organizations, JAI Press, Co-Editor, 1992-1999Academy of Management Review, Co-Editor, Special IssueEmployee Responsibilities and Rights Journal, Co-Editor, Special IssueOrganization Science, Co-Editor, Special IssueSocial Justice Research, Editor, Special Issue

PUBLICATIONS

Books, Edited Volumes

Bies, R.J. (Ed.). (1993). New directions in organizational justice research. Social Justice Research, 6(1).

Bies, R.J., & Sitkin, S.B. (Eds.). (1993). Law without justice: When formalization eclipses fairness in the workplace. Employee Responsibilities and Rights Journal, 6 (4).

Sitkin, S.B., & Bies, R.J. (Eds). (1993). The legalistic organization: The emergence and effects of legalistic reasoning, criteria, and decision-making procedures in the workplace. Organization Science, 4 (3).

Lewicki, R.J., Sheppard, B.H., & Bies, R.J. (Eds.). (1994). Research on negotiation inorganizations (Vol. 4). Greenwich, CT: JAI Press.

Sitkin, S.B., & Bies, R.J. (Eds.). (1994). The legalistic organization. Newbury Park, CA: Sage Publications.

Bies, R.J., Lewicki, R.J., & Sheppard, B.H. (Eds.). (1995). Research on negotiation in organizations (Vol. 5). Greenwich, CT: JAI Press.

Lewicki, R.J., Bies, R.J., & Sheppard, B.H. (Eds.). (1997). Research on negotiation in organizations (Vol. 6). Greenwich, CT: JAI Press.

Bies, R.J., Lewicki, R.J., & Sheppard, B.H. (Eds.). (1999). Research on negotiation in organizations (Vol. 7). Greenwich, CT: JAI Press.

Tripp, T.M., & Bies, R.J. (2009). Getting even: The truth about workplace revenge—and how to stop it. San Francisco: Jossey-Bass.

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Journal Articles

Porras, J., Hargis, K., Patterson, K., Maxfield, D., Roberts, N., & Bies, R.J. (1982). Modeling-based organizational development: A longitudinal assessment. Journal of Applied Behavioral Science, 18, 433-446.

Bies, R.J. (1986, November 3). Good preparation eases impact of unhappy news. Crain's Chicago Business, 9, 18.

Bies, R.J. (1987). Beyond "voice": The influence of decision-maker justification and sincerity on procedural fairness judgments. Representative Research in Social Psychology, 17, 3-14.

Bies, R.J. (1987). You're fired!: How to tell the CEO. Directorship, 12(1), 1-2.

Bies, R.J., & Shapiro, D.L. (1987). Interactional fairness judgments: The influence of causal accounts. Social Justice Research, 1, 199-218.

Bies, R.J. (1988). "Down and out in Evanston": Teaching about power and powerlessness to M.B.A. students. Organizational Behavior Teaching Review, 12(3), 68-74.

Bies, R.J. (1988). Teaching MBA students about power: An activist approach. Selections, 5(1), 29-32.

Bies, R.J., & Shapiro, D.L. (1988). Voice and justification: Their influence on procedural fairness judgments. Academy of Management Journal, 31, 676-685.

Bies, R.J., Shapiro, D.L., & Cummings, L.L. (1988). Causal accounts and managing organizational conflict: Is it enough to say it's not my fault? Communication Research, 15, 381-399.

Folger, R., & Bies, R.J. (1989). Managerial responsibilities and procedural justice. Employee Responsibilities and Rights Journal, 2, 79-90.

Morrison, E.W., & Bies, R.J. (1991). Impression management in the feedback seeking process: A literature review and research agenda. Academy of Management Review, 16, 522-541.

Greenberg, J., & Bies, R.J. (1992). Establishing the role of empirical studies of organizational justice in philosophical inquiries into business ethics. Journal of Business Ethics, 11, 97-108.

Bies, R.J. (1993). Organizational justice research in the 1990s: Moving in new directions. Social Justice Research, 6, 1-4.

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Bies, R.J. (1993). Privacy and procedural justice in organizations. Social Justice Research, 6, 69-86.

Bies, R.J., Martin, C.L., & Brockner, J. (1993). Just laid off, but still a "good citizen"? Only if the process is fair. Employee Responsibilities and Rights Journal, 6, 227-238.

Bies, R.J., & Sitkin, S.B. (1993). Law without justice: The dilemmas of formalization and fairness in the legalistic organization. Employee Responsibilities and Rights Journal, 6, 271-275.

Bies, R.J., & Tripp, T.M. (1993). Employee-initiated defamation lawsuits: Organizational responses and dilemmas. Employee Responsibilities and Rights Journal, 6, 313-324.

Bies, R.J., Tripp, T.M., & Neale, M.A. (1993). Procedural fairness and profit seeking: The perceived legitimacy of market exploitation. Journal of Behavioral Decision Making, 6, 243-256.

Bies, R.J., & Tyler, T.R. (1993). The "litigation mentality" in organizations: A test of alternative psychological explanations. Organization Science, 4, 352-366.

Sitkin, S. B., & Bies, R. J. (1993). Social accounts in conflict situations: On using explanations to manage conflict. Human Relations, 46, 349-370.

Sitkin, S.B, & Bies, R.J. (1993). The legalistic organization: Definitions, dimensions, and dilemmas. Organization Science, 4, 345-351.

Brockner, J., Konovsky, M., Cooper-Schneider, R., Folger, R., Martin, C., & Bies, R.J. (1994). The interactive effects of procedural justice and outcome negativity on victims and survivors of job loss. Academy of Management Journal, 37, 397-408.

Shapiro, D.L., & Bies, R.J. (1994). Threats, bluffs, and disclaimers in negotiations. Organizational Behavior and Human Decision Processes, 60, 14-35.

Bennett, N., Martin, C.L., Bies, R.J., & Brockner, J. (1995). Coping with a layoff: A longitudinal study of victims. Journal of Management, 21, 1025-1040.

Naumann, S.L., Bies, R.J., & Martin, C.L. (1995). The roles of organizational support and justice during a layoff. Academy of Management BEST PAPERS PROCEEDINGS 1995, 89-93.

Bies, R.J. (1996). "Down and out" in D.C.: Learning about leadership through service to others. Journal of Business Ethics, 15, 103-110.

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Lewicki, R.J., McAllister, D.M., & Bies, R.J. (1998). Trust and distrust: New relationships and realities. Academy of Management Review, 23, 438-458.

Naumann, S.E., Bennett, N., Bies, R.J., & Martin, C. (1998). Laid off, but still loyal: The influence of perceived justice and organizational support. International Journal of Conflict Management, 9, 356-368.

Aquino, K., Tripp, T.M., & Bies, R.J. (2001). How employees respond to personal offense: The effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace. Journal of Applied Psychology, 86, 52-59.

Tripp, T.M., Bies, R.J., & Aquino, K. (2002). Poetic justice or petty jealousy? The aesthetics of revenge. Organizational Behavior and Human Decision Processes, 89, 966-984.

Groth, M., Goldman, B.M., Gilliland, S.W., & Bies, R.J. (2002). Commitment to legal-claiming: The influences of attributions, social guidance, and organizational tenure. Journal of Applied Psychology, 87, 781-788.

Culnan, M.J., & Bies, R.J. (2003). Consumer privacy: Balancing economic and justice considerations. Journal of Social Issues, 59, 323-342.

Aquino, K., Tripp, T.M., & Bies, R.J. (2006). Getting even or moving on? Status variables and procedural justice as predictors of revenge, forgiveness, and reconciliation in organizations. Journal of Applied Psychology, 91, 653-668.

Tripp, T.M., Bies, R.J., & Aquino, K. (2007). A vigilante model of justice: Revenge, reconciliation, and forgiveness. Social Justice Research, 19, 10-34.

Bies, R.J., Bartunek, J.M., Fort, T.L., & Zald, M.N. (2007). Corporations as social change agents: Individual, interpersonal, institutional, and environmental dynamics. Academy of Management Review, 32, 788-793.

Bies, R.J. (2013). The delivery of bad news in organizations: A framework for analysis. Journal of Management, 39, 136-162.

Bies, R.J. (2014). Reducing criminal wrongdoing within business organizations: The practical and political skills of integrity. American Criminal Law Review, 51, 225-243.

Chapters in Edited Books

Scott, W.R., Bies, R.J., & Laplante, M. (1979). Organizational effectiveness: Models and measures for assessing PSRO effectiveness. In Health Care Financing Research Report: 1979 PSRO Program Evaluation (pp. 252-277). Washington, D.C.: HEW.

Leavitt, H., Lipman-Blumen, J., Patterson, K., Bies, R.J., & Handley-Isaksen, A. (1980). A

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model of direct and relational achieving styles. In L. Fyans (Ed.), Achievement motivation: Recent trends in theory and research (pp. 135-168). New York: Plenum Press.

Bies, R.J., & Moag, J.S. (1986). Interactional justice: Communication criteria of fairness. In R.J. Lewicki, B.H. Sheppard, & M.H. Bazerman (Eds.), Research on negotiation in organizations (pp. 43-55). Greenwich, CT: JAI Press.

Bies, R.J. (1987). The predicament of injustice: The management of moral outrage. In L.L. Cummings & B.M. Staw (Eds.), Research in organizational behavior (Vol. 9, pp. 289-319). Greenwich, CT: JAI Press.

Martin, J., Price, R.L., Bies, R.J., & Powers, M.E. (1987). Now that I can have it, I'm not so sure I want it: The effects of opportunity on aspirations and discontent. In B.A. Gutek & L. Larwood (Eds.), Women's career development (pp. 42-65). Beverly Hills, CA: Sage.

Bies, R.J. (1989). Managing conflict before it happens: The role of accounts. In M.A. Rahim (Ed.), Managing conflict: An interdisciplinary approach (pp. 83-91). New York: Praeger.

Tyler, T.R., & Bies, R.J. (1990). Beyond formal procedures: The interpersonal context of procedural justice. In J.S. Carroll (Ed.), Applied social psychology and organizational settings (pp. 77-98). Hillsdale, NJ: Lawrence Erlbaum Associates.

Greenberg, J., Bies, R.J., & Eskew, D.E. (1991). Establishing fairness in the eye of the beholder: Managing impressions of organizational justice. In R.A. Giacalone & P. Rosenfeld (Eds.), Applying impression management: How image making affects managerial decision making (pp. 111-132). Newbury Park, CA: Sage.

Bies, R.J., & Sitkin, S.B. (1992). Explanation as legitimation: Excuse-making in organizations. In M.L. McLaughlin, M.J. Cody, & S.J. Read (Eds.), Explaining one's self to others: Reason-giving in a social context (pp. 183-198). Hillsdale, NJ: Lawrence Erlbaum Associates.

Culnan, M.J., Smith, H.J., & Bies, R.J. (1994). Law, privacy, and organizations: The corporate obsession to know v. the individual right not to be known. In S.B. Sitkin & R.J. Bies (Eds.), The legalistic organization (pp. 190-211). Thousand Oaks, CA: Sage.

Sitkin, S.B., & Bies, R.J. (1994). The legalization of organizations: A multi-theoretical perspective. In S.B. Sitkin & R.J. Bies (Eds.), The legalistic organization (pp. 19-49). Thousand Oaks, CA: Sage.

Bies, R.J., & Tripp, T.M. (1995). The use and abuse of power: Justice as social control. In R. Cropanzano & M. Kacmar (Eds.), Organizational politics, justice, and support:

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Managing social climate at work (pp. 131-145). New York: Quorum Press.

Tripp, T.M., Sondak, H., & Bies, R.J. (1995). Justice as rationality: A relational perspective on fairness in negotiations. In R.J. Bies, R.J. Lewicki, & B.H. Sheppard (Eds.), Research on negotiation in organizations ( Vol. 5, pp. 45-64). Greenwich, CT: JAI Press.

Bies, R.J. (1996). Beyond the hidden self: Psychological and ethical aspects of privacy in organizations. In D. Messick & A.Tenbrunsel (Ed.), Codes of conduct: Behavioral research into business ethics (pp. 104-116). New York: Russell Sage Foundation.

Bies, R.J., & Tripp, T.M. (1996). Beyond distrust: "Getting even" and the need for revenge. In R.M. Kramer & T. Tyler (Eds.), Trust and organizations (pp. 246-260). Thousand Oaks, CA: Sage.

Bies, R.J., Tripp, T.M., & Kramer, R.M. (1997). At the breaking point: Cognitive and social dynamics of revenge in organizations. In R.A. Giacalone & J. Greenberg (Eds.), Anti-social behavior in organizations (pp. 18-36). Thousand Oaks, CA: Sage.

Treviño, L.K., & Bies, R.J. (1997). Through the looking glass: A normative manifesto for organizational behavior. In C.L. Cooper & S.E. Jackson (Eds.), Creating tomorrow’s organizations: A handbook for future research in organizational behavior (pp. 439-452). London: John Wiley & Sons.

Tripp, T.M., & Bies, R.J. (1997). What’s good about revenge? The avenger’s perspective. In R.J. Lewicki, R.J. Bies, & B.H. Sheppard (Eds.), Research on negotiation in organizations (Vol. 6, pp. 145-160). Greenwich, CT: JAI Press.

Bies, R.J., & Tripp, T.M. (1998). Revenge in organizations: The good, the bad, and the ugly. In R.W. Griffin, A. O’Leary-Kelly, & J. Collins (Eds.), Monographs in organizational behavior and industrial relations, (Volume 23: Dysfunctional behavior in organizations: Part B: Non-violent dysfunctional behavior, pp. 49-67). Greenwich, CT: JAI Press.

Bies, R.J., & Tripp, T.M. (1998). Two faces of the powerless: Coping with tyranny. In R.M. Kramer & M.A. Neale (Eds.), Power and influence in organizations (pp. 203-219). Thousand Oaks, CA: Sage.

Culnan, M.J., & Bies, R.J. (1999). Managing privacy concerns strategically: The implications of fair information practices for marketing in the Twenty-first century. In C.J. Bennett & R. Grant (Eds.), Visions of privacy: Policy choices for the digital age. Toronto: University of Toronto Press.

Bies, R.J. (2001). Interactional (in)justice: The sacred and the profane. In J. Greenberg & R. Cropanzano (Eds.), Advances in organizational justice (pp. 89-118). Palo Alto: Stanford University Press.

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Bies, R.J., & Tripp, T.M. (2001). A passion for justice: The rationality and morality of revenge. In R. Cropanzano (Ed.), Justice in the workplace: From theory to practice (Vol. II) (pp.197-208). Mahwah, NJ: Lawrence Erlbaum Associates.

Bies, R.J., & Greenberg, J. (2002). Justice, culture, and corporate image: The swoosh, the sweatshops, and the sway of public opinion. In M. Gannon & K. Newman (Eds.), Handbook of cross-cultural management (pp. 320-334). Oxford, England: Blackwell.

Bies, R.J., & Tripp, T.M. (2002). “Hot flashes, open wounds”: Injustice and the tyranny of its emotions. In S.W. Gilliland, D. D. Steiner, & D. Skarlicki (Eds.), Emerging perspectives on managing organizational justice (Research and social issues in management) (pp.202-223). Greenwich, CT: IAP Press.

Bies, R.J., & Tripp, T.M. (2005). The study of revenge in the workplace: Conceptual, ideological, and empirical issues. In P. Spector & S. Fox (Eds.), Counterproductive workplace behavior: Investigations of Actors and Targets (pp. . Washington, DC: American Psychological Association.

Bies, R.J. (2005). Are procedural justice and interactional justice conceptually distinct? In J. Greenberg & J.A. Colquitt (Eds.), Handbook of organizational justice (pp. 85-112). Mahwah, NJ: Lawrence Erlbaum Associates.

Bies, R.J., & Tripp, T.M. (2005). Badmouthing the company: Bitter employee or concerned citizen? In R.E. Kidwell Jr., & C.L. Martin (Eds.), Managing organizational deviance (pp. 97-108). Thousand Oaks, CA: Sage Publications.

Inderrieden, E.J., Holtom, B.C., & Bies, R.J. (2006). Do MBA programs deliver? An early career investigation. In Charles Wankel and Robert DeFillippi (Eds.), New visions of graduate management education. Greenwich, CT: Information Age Publishing.

Tripp, T.M., & Bies, R.J. (2007). Scholarly biases in studying justice and emotion: If we don’t ask, we won’t see. In D. DeCremer (Ed.), Advances in the psychology of justice and affect (pp. 175-188). Greenwich, CT: Information Age Publishing.

Bies, R.J. (2009). Sounds of silence: Identifying new motives and behaviors. In J. Greenberg & M.S. Edwards (Eds.), Voice and silence in organizations (pp. 157-171). Bingley, UK: Emerald Publishing Group.

Tripp, T.M., & Bies, R.J. (2009). “Righteous” anger and revenge in the workplace: The fantasies,

the feuds, the forgiveness (pp. 413-431). In M. Potegal & G. Stemmler, (Eds.), International handbook of anger: Constituent and concomitant biological, psychological, and social processes. Amsterdam: Springer.

Bies, R.J., & Tripp, T.M. (2009). Righteous anger: “Mad as Hell” at “Greed is Good.”

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changethis.com.

Bies, R.J., & Tripp, T.M. (2012). Negotiating the peace in the face of modern distrust: Dealing with anger and revenge in the 21st century workplace. In B. Goldman & D.L. Shapiro (Eds.), The psychology of negotiation in the 21st century workplace (pp. 181-210). New York, NY: Psychology Press/Routledge.

Bies, R.J. (2014). At the crossroads of trust and distrust: Skepticism and ambivalence towards business. In J.D. Harris, & B. Moriarty, & Wicks, A.C. (Eds.), Public trust in business (pp. 86-115). Cambridge, UK: Cambridge University Press.

MANUSCRIPTS ACCEPTED FOR PUBLICATION

Bies, R.J. (in press). Interactional justice: Looking backward, looking forward. In M.L. Ambrose & R. Cropanzano (Eds.), Handbook organizational justice. Oxford, UK: Oxford University Press.

Bies, R.J., Barclay, L., Tripp, T.M., & Aquino, K. (in press). A systems perspective on forgiveness in organizations. Academy of Management Annals.

Bies, R.J., & Tripp, T.M. (in press). In the heat of the moment: The influence of visceral factors on retaliation. In H-J. Albrecht, G. Schlee, & C. Hillemanns (Eds.), Retaliation: An interdisciplinary perspective. Oxford: Berghahn Books.

Bies, R.J., Tripp, T.M., Barclay, L., Kay, A., & Saldanha, M.F. (in press). Barriers and gateways to forgiveness in organizations: Trust and distrust dynamics. In S. Sitkin, R. Searle, & A.M. Nienaber (Eds.), The Routledge Companion to Trust. New York: Routledge.

Bies, R.J., Tripp, T.M., & Shapiro, D.L. (forthcoming). Abusive leader or master motivators? Abusive is in the eye of the beholder. In R.J. Bennett, N. Ashkanasy, & M. Martinko (Eds.), High performance work practices or abusive supervision: Where is the boundary? New York: Psychology Press/Routledge.

Tripp, T.M., & Bies, R.J. (forthcoming). “Doing justice”: Antecedents and consequences of revenge in the workplace. In M.L. Ambrose & R. Cropanzano (Eds.), Handbook organizational justice. Oxford, UK: Oxford University Press.

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Research in Progress

Bies, R.J. The manager as intuitive politician: Blame management in the delivery of bad news. (Data collected, preparing manuscript for submission to Academy of Management Journal).

Bies, R.J., Mitchell, M.S., & Zipay, K.P. The (in)justice of granting mercy: A third-party perspective. (Theory paper, manuscript in preparation for submission to Academy of Management Review).

Graso, M., Tripp, T.M., Bies, R.J., & Goodspeed, J. “Collectors of injustice”: A new trait to predict revenge. (Study 1 and Study 2 data collected, Study 3 is in preparation; preparing manuscript for submission to Journal of Applied Psychology).

Mitchell, M.S., Zipay, K.P., & Bies, R.J. Have mercy! The power and burden of clemency. (Data

to be collected in 2015, targeting Academy of Management Journal).

Shapiro, D.L., Bies, R.J., Tripp, T.M., Sherf, E., & Baker, B. Performance-driving leader behavior (PDLB): The need for and development of a measure. (A six study design, currently collecting data for the sixth study, preparing manuscript for submission to Academy of Management Journal).