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Innovative training when and where you need it most

NCR ATM Tutor is an interactive CD-ROM-based tool that provides banks

and ATM deployers with eective, just-in-time training and perormancesupport or the routine maintenance o their NCR ATMs. It provides acomplete lead-through o every replenishment activity. NCR ATM Tutorprovides a cost-eective training solution or developing and sustainingbranch and Help Desk sta competence in servicing your NCR ATMs.

• IncreaseATMavailability

NCR ATM Tutor can maximize your ATM availability, Incident

Management eort, customer satisaction and ee income, and

reduce your maintenance costs. This is achieved by providing you

with easy-to-use training and support tools specifcally designed to

minimize replenishment errors, preventable calls and ATM downtime.

• User-friendlytraining

NCR ATM Tutor makes extensive use o graphics and video sequences

to illustrate each step o every maintenance task to be perormed.

Additionally, each step is supported by instructional text and pictures

that can be printed by the user or later reerence.

• Customizedtoyourneeds

In its base orm, NCR ATM Tutor is a powerul tool. However, NCR

ATM Tutor can also be tailored to include unique content specifc to

your organization. Bank-specifc ATM eatures, bank branding, ATM

error correction, balancing and replenishment procedures can all be

easily added by NCR to your base ATM Tutor product.

• Provenlearningmethodsandskills

NCR’s approach to designing ATM Tutor as a sustainable educational

solution has been based on learner-ocused reasons or using

computer-based rather than traditional delivery methods. NCR ATM

Tutor provides an on-demand interactive learning approach that

transers skills, as well as knowledge to the learner, which is essential

or ATM training to be eective.

NCR ATM TutoExperience a new world o interaction

NCRATMTutorPoint-of-salesoftware

Formoreinformation,visitwww.ncr.com, 

oremailnancial@ncr.com.

Want to reduce your ATM downtimeand maintenance costs?

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NCR continually improves products as new technologies and components become available. NCR, thereore, reserves the right to change specifcations without prior notice.

All eatures, unctions and operations described herein may not be marketed by NCR in all parts o the world. Consult your NCR representative or NCR ofce or the latest inormation.

All brand and product names appearing in this document are trademarks, registered trademarks or service marks o their respective holders.

© 2008 NCR Corporation Patents Pending EB5851-0908 www.ncr.com

Key Features

• Availableinavarietyoflanguages

• Troubleshootingfeatures

• Referencemode

• Customizablefeatures

• DeliveredbyCD-ROMoryourintranet

NCR ATM Tuto

 

Experience a new world o interaction

• Motivateyourstaff

Our careul analysis o bank service call history consistently shows

that sta need to be confdent and capable o servicing their ATMs.

NCR ATM Tutor will help ensure that the sta responsible or the

care o the bank’s ATMs ully understand how to perorm routine

unctions correctly.

• AconsistentapproachtotrainingNCR ATM Tutor’s training is high quality and intuitive, making it

ideal or delivering consistent training across a large number o

dispersed locations.

WhyNCR?With over 125 years of experience and

knowledge, NCR is the leading globalprovider of payments, assisted- and

self-service solutions. NCR has been

the global number one manufacturer

of ATMs for more than 22 consecutive

years. We help our clients around

the world improve their customer

interactions, implement change quickly

and proactively, and transform their

businesses to become leaders and

change agents. We can help you, too.