7/29/2019 Verso_Altima - Company Profile ENG
1/46
Company Profile
7/29/2019 Verso_Altima - Company Profile ENG
2/46
Contents
2
Verso Facts and Figures
Our Customers
Our Technologies and Reference Solutions
Key findings
Our Partners
Our Portfolio
7/29/2019 Verso_Altima - Company Profile ENG
3/46
Facts & Figures
3
7/29/2019 Verso_Altima - Company Profile ENG
4/46
4
Were doing the right things right!
CUSTOMERis focused onis focused onis focused onis focused on its businessits businessits businessits business vision,vision,vision,vision, business goalsbusiness goalsbusiness goalsbusiness goals andandandandcore competenciescore competenciescore competenciescore competencies....
VERSOVERSOVERSOVERSOisisisis focused on design,focused on design,focused on design,focused on design, development, implementation,development, implementation,development, implementation,development, implementation,
maintenancemaintenancemaintenancemaintenance and management of advancedand management of advancedand management of advancedand management of advanced ICTICTICTICTsolutionssolutionssolutionssolutions that support customers business modelthat support customers business modelthat support customers business modelthat support customers business model....
7/29/2019 Verso_Altima - Company Profile ENG
5/46
5
We continuously grow our sales, capabilities andgeographical footprint
HQin Croatiain Croatiain Croatiain Croatia
6Country OfficesCountry OfficesCountry OfficesCountry Offices
90+ EmployeesEmployeesEmployeesEmployees
113Customers inCustomers inCustomers inCustomers in 31CountrCountrCountrCountriesiesiesies
20mio. EUR Revenuemio. EUR Revenuemio. EUR Revenuemio. EUR Revenue
Zagreb
Beograd
stanbul
Ankara
Sarajevo
Tiran
Prishtin
7/29/2019 Verso_Altima - Company Profile ENG
6/46
Our Customers
6
7/29/2019 Verso_Altima - Company Profile ENG
7/46
Globally successful companies recognize usas a reliable partner
7
Financial sector
Energy and gas
Telco
Transportation
7/29/2019 Verso_Altima - Company Profile ENG
8/46
Our solutions are tailored to fit our customers needs
8
Government
Hospitality
Enterprise Media Retail
7/29/2019 Verso_Altima - Company Profile ENG
9/46
Our Partners
9
7/29/2019 Verso_Altima - Company Profile ENG
10/46
We carefully choose our Partners, Technologies andMethodologies always having our strategic positioning in mind
10
2N2N2N2N
ABEL DRM SYSTEMSABEL DRM SYSTEMSABEL DRM SYSTEMSABEL DRM SYSTEMS
ACME PACKETACME PACKETACME PACKETACME PACKET
ALTIMAALTIMAALTIMAALTIMA
AMINOAMINOAMINOAMINO
ANEVIAANEVIAANEVIAANEVIA
APPEARTVAPPEARTVAPPEARTVAPPEARTV
BEENIUSBEENIUSBEENIUSBEENIUS
BLANKOMBLANKOMBLANKOMBLANKOM
BLUECOATBLUECOATBLUECOATBLUECOAT
BRIDGE TECHNOLOGIESBRIDGE TECHNOLOGIESBRIDGE TECHNOLOGIESBRIDGE TECHNOLOGIES
BROADHOPBROADHOPBROADHOPBROADHOP
BROADSOFTBROADSOFTBROADSOFTBROADSOFT
CAMBIUM NETWORKSCAMBIUM NETWORKSCAMBIUM NETWORKSCAMBIUM NETWORKS
CONAXCONAXCONAXCONAX
CSG INTERNATIONALCSG INTERNATIONALCSG INTERNATIONALCSG INTERNATIONAL
EDGEWAREEDGEWAREEDGEWAREEDGEWARE
HARMONICHARMONICHARMONICHARMONIC
HEWLETT PACKARDHEWLETT PACKARDHEWLETT PACKARDHEWLETT PACKARD
HUAWEIHUAWEIHUAWEIHUAWEI
IMAGICLEIMAGICLEIMAGICLEIMAGICLE
INCEPTUMINCEPTUMINCEPTUMINCEPTUM
INFOVISTAINFOVISTAINFOVISTAINFOVISTA
IXIACOMIXIACOMIXIACOMIXIACOM
LOG LOGICLOG LOGICLOG LOGICLOG LOGIC
MANAGE ENGINEMANAGE ENGINEMANAGE ENGINEMANAGE ENGINE
MICROSOFTMICROSOFTMICROSOFTMICROSOFT
NETAPPNETAPPNETAPPNETAPP
NETGEMNETGEMNETGEMNETGEM
OPENCLOUDOPENCLOUDOPENCLOUDOPENCLOUD
OPENCODEOPENCODEOPENCODEOPENCODE
ORACLEORACLEORACLEORACLE
ORION TELECOM NETWORKSORION TELECOM NETWORKSORION TELECOM NETWORKSORION TELECOM NETWORKS
PALO ALTOPALO ALTOPALO ALTOPALO ALTO
PINEPINEPINEPINE
REDHATREDHATREDHATREDHAT
ROHDE & SCHWARZ TOPEXROHDE & SCHWARZ TOPEXROHDE & SCHWARZ TOPEXROHDE & SCHWARZ TOPEX
SAGEMSAGEMSAGEMSAGEM
SAMSUNGSAMSUNGSAMSUNGSAMSUNG
SEVONESEVONESEVONESEVONE
SOLARISSOLARISSOLARISSOLARIS
SPECTARSPECTARSPECTARSPECTAR
TECHNO TRENDTECHNO TRENDTECHNO TRENDTECHNO TREND
TROPEXTROPEXTROPEXTROPEX
VERDHVERDHVERDHVERDH
VERIMATRIXVERIMATRIXVERIMATRIXVERIMATRIX
VESTELVESTELVESTELVESTEL
VMWAREVMWAREVMWAREVMWARE
VOLUBILLVOLUBILLVOLUBILLVOLUBILL
WATCH4NETWATCH4NETWATCH4NETWATCH4NET
WOWZAWOWZAWOWZAWOWZA
ZOOM INTERNATIONALZOOM INTERNATIONALZOOM INTERNATIONALZOOM INTERNATIONAL
Our cornerstone partnerships:Our cornerstone partnerships:Our cornerstone partnerships:Our cornerstone partnerships:
Vendors/technologies integrated in our solutions:Vendors/technologies integrated in our solutions:Vendors/technologies integrated in our solutions:Vendors/technologies integrated in our solutions:
7/29/2019 Verso_Altima - Company Profile ENG
11/46
Global Subcontractor Engagements forSAP Billing, Revenue and Innovation Management
11
7/29/2019 Verso_Altima - Company Profile ENG
12/46
Our Portfolio
12
7/29/2019 Verso_Altima - Company Profile ENG
13/46
Our portfolio and business practices supportcontemporary business models of our customers
13
Operations and Business Support Systems
Convergent Charging & Billing
Customer Financial Mgmt
Customer Relationship Mgmt
Supplier & Partner Relationship Mgmt
Service & Operations Mgmt
Fault Mgmt
Performance Mgmt
Network Operations Center
Trouble Ticketing
Provisioning & Workflow Consulting
Assessment
Design
Deployment
Project Mgmt
Support &Maintenance
Education
ICT InfrastructureSolutions
NETWORKINFRASTRUCTURE
COMMUNICATIONS &COLLABORATION
Unified Access
NGN Core
Mobile PacketCore
Data CenterNetwork
IP telephony
IP Call Center
Telepresence
IPTV
ICT SystemsManagement
Network Security
Mail & InternetCommunicationsSecurity
Safe Mobility
Disaster Recovery
Lawfull Interception
SECURITY &COMPLIANCE
Managed SP
Services
Managed NOC
VDI
Collaboration inthe Cloud
MANAGED & CLOUDSERVICES
Professional & Support
Services
7/29/2019 Verso_Altima - Company Profile ENG
14/46
Support service levels:Support service levels:Support service levels:Support service levels:
24 7 24 hours per day, 7 days of the week,
including weekends and holidays
8 5 Standard business hours on working dayOn-demand Best effort
FaultFaultFaultFault rerereresolutionsolutionsolutionsolution SoftSoftSoftSoftwwwwareareareare upgradesupgradesupgradesupgrades
KnowledgeKnowledgeKnowledgeKnowledge basebasebasebase
Technical assistance
Remote support
On-site support
Project Management
Consulting
Education
Our support and maintenance services gurantee smooth andreliable preformance of the most complex ICT systems.
Highest partnership level with all vendors includedin customers solution
Single point of contact for all technical issues
Ready to provide 3-tier support using ITIL compliantservice desk and processes
PROVERSO supportPROVERSO supportPROVERSO supportPROVERSO support
7/29/2019 Verso_Altima - Company Profile ENG
15/46
Through consulting and education we have become a trustedadvisor to our customers.
15
Education and trainings for technical, sales, marketing andbackoffice staff (On the Job trainings)
Cisco Technologies
SAP Solutions
Technical consulting
ITIL Service Level Management consulting
Business Continuity Management consulting
References
Partnership with University of Zagreb,
Faculty of Electrical Engineering and Computing
7/29/2019 Verso_Altima - Company Profile ENG
16/46
Our Technologies and Reference Solutions
16
7/29/2019 Verso_Altima - Company Profile ENG
17/46
7/29/2019 Verso_Altima - Company Profile ENG
18/46
IP voice solutionsIP voice solutionsIP voice solutionsIP voice solutions
Class4/Class5 softswitch
SBC
IP PBX IP Call Center
IPTV and video solutionsIPTV and video solutionsIPTV and video solutionsIPTV and video solutions
IPTV
Over-the-Top IPTV
DVB C/T
Videoconferencing and Telepresence
IP videosurveillance
Managed/Hosted/Cloud ServicesManaged/Hosted/Cloud ServicesManaged/Hosted/Cloud ServicesManaged/Hosted/Cloud Services
Data/Internet/Voice/Video
18
Managed/hosted/cloud services businessmodel for IP Communications
7/29/2019 Verso_Altima - Company Profile ENG
19/46
Managing customers network
and services, convergedcharging of all services
19
OSS solutionsOSS solutionsOSS solutionsOSS solutions (Network Management Systems)
Fault mgmt
Performance mgmt
Umbrella
Network Operations Center
BSS solutionsBSS solutionsBSS solutionsBSS solutions
SAP BRIM (Converged Charging, Billingand Invoicing, Financial mgmt)
CRM
Mediation, Provisioning and Workflow
Anti Fraud
Operations and Business Support Systems
Convergent Charging & BillingConvergent Charging & BillingConvergent Charging & BillingConvergent Charging & Billing
Customer Financial MgmtCustomer Financial MgmtCustomer Financial MgmtCustomer Financial Mgmt
Customer Relationship MgmtCustomer Relationship MgmtCustomer Relationship MgmtCustomer Relationship Mgmt Supplier & PSupplier & PSupplier & PSupplier & Paaaartner Relationship Mgmtrtner Relationship Mgmtrtner Relationship Mgmtrtner Relationship Mgmt
Service & Operations MgmtService & Operations MgmtService & Operations MgmtService & Operations Mgmt
FFFFaaaault Mgmtult Mgmtult Mgmtult Mgmt
Performance MgmtPerformance MgmtPerformance MgmtPerformance Mgmt
Network Operations CenterNetwork Operations CenterNetwork Operations CenterNetwork Operations Center Trouble TicketingTrouble TicketingTrouble TicketingTrouble Ticketing
Provisioning & WorkflowProvisioning & WorkflowProvisioning & WorkflowProvisioning & Workflow
7/29/2019 Verso_Altima - Company Profile ENG
20/46
7/29/2019 Verso_Altima - Company Profile ENG
21/46
Key findings
21
Well continue to grow insales, size andgeographical coverage,organically and throughM&As.
We are thinking globally,supporting our customerslocally, serving more than100 customers in more than30 countries worldwide.
We have mastered ourpractice in Next GenerationNetworks, Managed andCloud Services, IPTV
Solutions, Mobile PacketCore, OSS/BSS Solutions.
We cover full life-cycle ofICT services, starting fromconsultancy, planning anddesign, implementation,
maintenance and support,education and training.
Our portfolio and businesspractices effectivelysupport Service Providersbusiness model.
Leading global ICT vendorsare our strategic partners -Cisco, SAP, EMC, MS,VMware, Palo Alto.
7/29/2019 Verso_Altima - Company Profile ENG
22/46
Thank you for your attention!
Mrene tehnologije VERSO d.o.o.
Froudeova 5, HR-10020 Zagreb, Croatia
T +385 1 6596600 F +385 1 6536873
[email protected] www.verso.hr
Altima d.o.o.
Froudeova 5, HR-10020 Zagreb, Croatia
T +385 1 6408 000 F +385 1 6408 001
[email protected] www.altima.hr
7/29/2019 Verso_Altima - Company Profile ENG
23/46
Our Technologies and Reference Solutions
BACK-UP SLIDES
23
7/29/2019 Verso_Altima - Company Profile ENG
24/46
Key business objectivesKey business objectivesKey business objectivesKey business objectives consolidate all networks into
one multiservice platform inorder to
enable new services
increase productivity
increase efficiency
decrease OPEX
Key networkKey networkKey networkKey network servicesservicesservicesservices
Voice (Fix&Mobile)
Data
Internet
Video
Management
Key technologiesKey technologiesKey technologiesKey technologies IP MPLS
Metro Ethernet, Cable
Cable, xDSL, WiFi
Cisco 6500, 7600, GSR, ASR,CRS platforms
References
IP NGN converged infrastructure for data, video, mobile, managedand cloud services
24
7/29/2019 Verso_Altima - Company Profile ENG
25/46
Managed Services - grow revenue, create deeper and more loyalrelationships, and reach new segments
25
Key business objectivesKey business objectivesKey business objectivesKey business objectives
get more revenue with highermargins
enable customer to focus on corebusiness (decrease CAPEX/OPEX)
reach deeper into customers LANand get higher margins
improve service quality facilitate up-sell & cross-sell
Key servicesKey servicesKey servicesKey services
Voice (Business Trunking, IPCentrex)
Data (E-Line, E-LAN, IP VPN)
Internet
Video (IPTV, Videoconferencing,Videosurveillance)
Key technologiesKey technologiesKey technologiesKey technologies IP MPLS
Metro Ethernet, FR, TDM, xDSL
Cisco 8xx, 18xx, 28xx, 38xx, IAD,2960, 3650, 3750, 450x, 650xplatforms, CCM, IP CC, IP phones,
ASA, Cisco Tandberg
References
l d d l d d
7/29/2019 Verso_Altima - Company Profile ENG
26/46
Cloud Services deliver new generation IT services on demand,economically, without compromising security or functionality.
26
Key business objectivesKey business objectivesKey business objectivesKey business objectives
get more revenue with even higher margins
enable flexible business models
launch new services more rapidly andefficiently
provide dynamic, on-demand delivery ofservices regardless of the geography or size of
the business use assets efficiently reduce CAPEX/OPEX
Key servicesKey servicesKey servicesKey services
VDI
CRM/ERP
Service Desk
Office Suite
Call Center
Data Center
Key technologiesKey technologiesKey technologiesKey technologies
Cloud Applications
Unified Computing Cisco UCS, EMC, VMware
Cloud Intelligent Network Nexus
References
7/29/2019 Verso_Altima - Company Profile ENG
27/46
Our Cloud & Datacenter Stack
Database/MiddlewareDatabase/MiddlewareDatabase/MiddlewareDatabase/Middleware
Enterprise ApplicationsEnterprise ApplicationsEnterprise ApplicationsEnterprise Applications
Operating SystemsOperating SystemsOperating SystemsOperating Systems
Servers, Network, SecurityServers, Network, SecurityServers, Network, SecurityServers, Network, Security
VirtualizationVirtualizationVirtualizationVirtualization
StorageStorageStorageStorage
ManagementManagementManagementManagement
Rating, Billing, InvoicingRating, Billing, InvoicingRating, Billing, InvoicingRating, Billing, Invoicing
27
redhat
7/29/2019 Verso_Altima - Company Profile ENG
28/46
Cloud Platform for Service Providers
Key Benefits for CustomerKey Benefits for CustomerKey Benefits for CustomerKey Benefits for Customer New Economy
Pay per use
CapEx shift toward OpEx
Agility and faster Time To Value
Reduced risk
Enhanced Management
Less downtime due tomaintenance
Reliability and failure resilience
Centralised backup Robust multi-layer security
Increased Productivity
Access from anywhere, anytime,any device
Instant self-provisioning
Key Benefits for Service ProviderKey Benefits for Service ProviderKey Benefits for Service ProviderKey Benefits for Service Provider New revenue stream
Sticky services, deep integrationwith business customers ICT andbusiness processes " prevent churn
Centralized management (patches,upgrades, backup...) " Reducedoperational costs
Efficiency savings
consolidated and virtualizedassets
reduced power and cooling less space occupied
Economy of scale " Optimizedproductivity
Fast provisioning " Agility
Scalable " Easy to grow
Secure " Customer trust
28
Reference
7/29/2019 Verso_Altima - Company Profile ENG
29/46
IPTV and OTT SolutionsKeyKeyKeyKey businessbusinessbusinessbusiness objectivesobjectivesobjectivesobjectives
introduction of new services
reduce churn
gain new customers
Key servicesKey servicesKey servicesKey services
Multichannel Live TV offering
Video on Demand (VoD)
Targeted advertising
Any Video/Any Time/Any Place/Any Device
Interactive services
xPVR
Catchup TV
Voting
Betting Social networks
Key technologiesKey technologiesKey technologiesKey technologies
IP MPLS Network
H.264 Video
Multicast/Unicast Video delivery Adaptive bitrate streaming
Content delivery network
Encryption
Cost-efficient CE devices with HWdecoding/decrypting
PCs/Smartphones/Tablets/ConnectedTVs/Game consoles
29
References
29
Video Acquisition &Video Acquisition &Video Acquisition &Video Acquisition &ProcessingProcessingProcessingProcessing
VoDVoDVoDVoD
VideoVideoVideoVideoMMMMontoringontoringontoringontoring
MiddlewareMiddlewareMiddlewareMiddleware CAS/DRMCAS/DRMCAS/DRMCAS/DRM
OTTOTTOTTOTT
STBSTBSTBSTB
Web/MobileWeb/MobileWeb/MobileWeb/MobileClientsClientsClientsClients
CDNCDNCDNCDNVideoVideoVideoVideo
MMMMontoringontoringontoringontoring
STBSTBSTBSTB
CDNCDNCDNCDN
7/29/2019 Verso_Altima - Company Profile ENG
30/46
Our IPTV Ecosystem
Middleware
Video Acquisition & Processing
CAS/DRM
VoD
STB
Video Monitoring
30* only as middleware component
*
*
IPTV OTT Ecosystem
7/29/2019 Verso_Altima - Company Profile ENG
31/46
IPTV OTT Ecosystem(Web TV Mobile TV Connected TV Game Console)
Middleware
Adaptive transcoding
CAS/DRM
Media streaming & CDN
OTT STB
OTT Web/Mobile Clients
31
O DVB C/T S l ti
7/29/2019 Verso_Altima - Company Profile ENG
32/46
Our DVB-C/T Solutions
KeyKeyKeyKey business driversbusiness driversbusiness driversbusiness drivers
Acquire new customers
Centralized management (patches, upgrades,backup, ...)
Operational flexibility
Reduced complexity
Security
Key servicesKey servicesKey servicesKey services
Content packages
More TV/radio channels in the network
References
32
7/29/2019 Verso_Altima - Company Profile ENG
33/46
DVB-C/T Ecosystems
Video AcquisitionVideo AcquisitionVideo AcquisitionVideo Acquisition& Processing& Processing& Processing& Processing
CASCASCASCAS/DRM/DRM/DRM/DRM
STBSTBSTBSTB
Video MonitoringVideo MonitoringVideo MonitoringVideo Monitoring
Hospitality TVHospitality TVHospitality TVHospitality TV
TransmissionTransmissionTransmissionTransmissionInfrastructureInfrastructureInfrastructureInfrastructure
33
O S it S l ti
7/29/2019 Verso_Altima - Company Profile ENG
34/46
Our Security Solutions
KeyKeyKeyKey business driversbusiness driversbusiness driversbusiness drivers
Information access control Consistent security policy throughout the whole
ICT environment
Creating a robust and scalable securityarchitecture using a business-focused, riskavoidance approach
More effectively protecting infrastructure by
identifying architectural vulnerabilities anddeviations from security best practices
Solving compliance requirements
Protecting ICT investment
Key servicesKey servicesKey servicesKey services
Security planning, design andimplementation service
Security architecture assessment
Secure access control
Network and application levelsecurity solutions
Key technologiesKey technologiesKey technologiesKey technologies
Firewall
IPS/IDS
Log Management
References
34
7/29/2019 Verso_Altima - Company Profile ENG
35/46
Our Security Solution Stack
Security planning, design and implementation service
Security architecture assessment service
security audit, vulnerability scanning, penetration testing
ISO 27001 ISMS (information security management systems) consulting
Security ConsultingSecurity ConsultingSecurity ConsultingSecurity Consulting
Log management and SIEMLog management and SIEMLog management and SIEMLog management and SIEM
Secure accessSecure accessSecure accessSecure access
Web and eWeb and eWeb and eWeb and e----mail securitymail securitymail securitymail security
Integrated network security
VPN and intrusion prevention
Network and application level security devicesNetwork and application level security devicesNetwork and application level security devicesNetwork and application level security devices
35
M bil d E l d P k t C S l ti
7/29/2019 Verso_Altima - Company Profile ENG
36/46
Mobile and Evolved Packet Core Solutions
KeyKeyKeyKey businessbusinessbusinessbusiness objectivesobjectivesobjectivesobjectives provide customers a true mobile
experience with persistent IP deviceauthentication and roaming
increase revenue and market sharethrough subscriber retention
integrate network and userintelligence at the access edge
Simplify and flatten networktopology
Optimize transport backhaul
Converge mobility and policy control
Key servicesKey servicesKey servicesKey services
3G/4G packet core network
Key technologiesKey technologiesKey technologiesKey technologies
Cisco ASR5K
36
Single HW platform to
support all functions
References
36
Service Provider Wi Fi Offload Solution
7/29/2019 Verso_Altima - Company Profile ENG
37/46
Service Provider Wi-Fi Offload Solution
KeyKeyKeyKey business
businessbusinessbusiness objectives
objectivesobjectivesobjectives
provide customers a true mobile experiencewith persistent IP device authentication androaming
increase revenue and market share throughsubscriber retention
increase capacity of the licensed networkusing unlicensed spectrum
lighten mobile network congestion using Wi-Fidata offload
reduce the complexity and cost of managingand deploying a Wi-Fi network with centralizedconfiguration and management
Key servicesKey servicesKey servicesKey services
Mobile data services
Key technologiesKey technologiesKey technologiesKey technologies
802.11n standard
Cisco Aironet Outdoor/Indoor APs
Cisco Clean Air, ClientLink, BendSelect,VideoStream, Wireless Mesh
Centralized Wireless Controller Next Generation Hotspot (HS 2.0) 802.11u
standard; automatic roaming
Cisco Intelligent Services Gateway (ISG)
Mobile Packet Core integration (ASR 5000) seamless mobility
37
References
37
7/29/2019 Verso_Altima - Company Profile ENG
38/46
Our Service Provider Wi-Fi Offload Ecosystem
Services
Distribution
Access
Backhaul
38
Network Management System Solutions
7/29/2019 Verso_Altima - Company Profile ENG
39/46
Network Management System Solutions
KeyKeyKeyKey businessbusinessbusinessbusiness objectivesobjectivesobjectivesobjectives
Increase business agility and serviceavailability
Accelerate time to revenue for newservices
lower TCO
Simplify network deployment and
management
Increase service availability,reliability, and operational efficiency
Support multivendor environments
Key servicesKey servicesKey servicesKey services Managed NOC
Managed SOC
Users Self-care portal
Key technologiesKey technologiesKey technologiesKey technologies Cisco Prime Networks
EMC Smarts
Infovista
SevOne
UMBOSS
39
References
Our Network Management Ecosystem
7/29/2019 Verso_Altima - Company Profile ENG
40/46
40
Umbrella Management
FaultManagement
PerformanceManagement
ElementManagement
InventoryManagement
ConfigurationManagement
ProvisioningManagement
IBM Tivoli Netcool
For Cisco Prime
Cisco PrimeNetwork
Cisco PrimePerformance
Manager
Cisco PrimeNetwork
Cisco PrimeFulfillment
Cisco ComplianceManager
Cisco PrimeFulfillment
Our Network Management Ecosystem
Converged charging and billing solution with SAP BRIM
7/29/2019 Verso_Altima - Company Profile ENG
41/46
Converged charging and billing solution with SAP BRIM
Unique experience from global projects
Added value in ready-made product cataloguecomponents
Mitigated risk and increased speed ofimplementation, integration and migration
ERP/
Service Ful.CRM
OrderDistributionInfra-structure
OrderMonitoring
CampaignManagement
ProductManagement
ProductCatalog
Sales andChange OrderCapture
Contact andAccountManagement
Sales andDistribution
Logistics
TechnicalActivation
Customer Financials Management
Price & Rate
Price &Simulate
AccountBalanceManagement
RevenueManagement
Online BillPresentment
ConvergentInvoicing
FinancialCustomerCare
Dispute
Management
ConvergentInvoicing
ConvergentCharging
CreditManagement
CollectionsManagement
Offer
Management
Order
Processing andMonitoring
OrderCapturing Fulfillment
SAP Offer-to-Cash
Receivables
Mngmt.
andPayment
Handling
Convergent
Invoicing
Financial
Customer
Care andDispute
Mngmt.
Convergent
Charging
Credit
and
CollectionsManage-
ment
SAP Offer-to-Fulfill SAP Consume-to-Cash
41
References
Verso Customer Care Extensions (VCCE)
7/29/2019 Verso_Altima - Company Profile ENG
42/46
Verso Customer Care Extensions (VCCE)
Web 2.0integrationframework
Customerinformation and
history
Ticketing &Service
Management
Workflow andProvisioning
engine
Business SalesModule
Resource andInventory
Management
OrderManagement
Accounting andCollection
Management
DunningManagement
Fraud Detection& Management
42
Own development a complete modular CRM system consisting of...
References
7/29/2019 Verso_Altima - Company Profile ENG
43/46
Relevant Case Studies
43
T k T l k
7/29/2019 Verso_Altima - Company Profile ENG
44/46
Trk Telekom
44
IP MPLS CoreAssessment
IPTV Platforms
Assessment
SP WiFi Offload
Project Purpose identify key points for improvements to prepare network for NGN migration
Key facts-2.500 P & N-PE devices; 40.000 PE-Agg devices; Alcatel, Cisco, Huaweiequipment
Deliverables detailed network analysis and recommendations for improvements
Customer Benefits deployment ready recommendations for migration to multi-services NGN
Project Purpose identify key points to enable access to content anytime, anywhere, on any device
Key factsIPTV, WebTV and Mobile TV platforms; 4.5M users; multiple vendors of IPTV elements
Deliverables detailed platforms analysis and recommendations for improvements
Customer Benefits deployment ready recommendations
Project Purpose efficient use of licensed radio spectrum through WiFi offloading of mobile data
Key factsCisco WiFi core and access; 100 Aps, Altima Verso PCRF solution
Deliverables Proof of Concept
Customer Benefits deployment ready WiFi offload solution
ALBt l d E l M bil
7/29/2019 Verso_Altima - Company Profile ENG
45/46
ALBtelecom and Eagle Mobile
45
IP MPLS CoreDeployment
3G Mobile Core and
Backhaul
SP WiFi Offload
Project Purpose design and build IP MPLS core network
Key factsCisco ASR9K and 7600 platforms; 74 locations throughout Albania
Deliverables fully operational IP MPLS network
Customer Benefits network platform ready for deployment of advanced data/voice/video services
Project Purpose design and build 3G mobile core (SGSN&GGSN) and RAN backhaul
Key factsCisco ASR5K, ASR901, ASR903; 200 NodeB locations, 3 core and 41 aggregation site
Deliverables fully operational 3G mobile core and RAN backhaul
Customer Benefits ready to offer broadband mobile services
Project Purpose increase capacity of licensed spectrum through WiFi offloading of mobile data
Key factsCisco WiFi core and access; 200 APs, Altima Verso PCRF solution
Deliverables fully operational WiFi Offload solution
Customer Benefits cost savings through efficient use of licensed spectrum; congestion avoidance
ALBt l d E l M bil
7/29/2019 Verso_Altima - Company Profile ENG
46/46
ALBtelecom and Eagle Mobile
46
ConvergedCharging and
InvoicingDeployment
Converged CRM
Deployment
Umbrella NMSDeployment
Project Purpose charge all services on one billing platform and invoice on one bill
Key factsexisting billing platform inflexible and expensive; deploy SAP BRIM solution
Deliverables deployment of convergent charging and invoicing platform
Customer Benefits fast&simple modeling and roll out of new tariffs,services and service packages
Project Purpose increase efficiency and effectiveness of the sales process in all stages
Key factsdeploy SAP CRM solution
Deliverables fully operational SAP CRM solution
Customer Benefits - increased revenue and reduced churn through improved customer relationship
Project Purpose increase realiability of network platforms and availability of services
Key factsdifferent element managers; inefficient troubleshooting; deploy Cisco Prime Networks
Deliverables fully operational Cisco Prime Networks NMS solution
Customer Benefits decreased OPEX; increased productivity; increased customer satisfaction
Top Related