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Ross McConnell
BUSN 1101 – H01
November 24, 2015
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Ross McConnell
BUSN 1101
PFS Paper #2
11/24/15
Operations Manager
Te operations !anager o" a co!pan is in carge o" o$erseeing an% i!ple!enting
strategies &itin %i""erent %epart!ents o" te '(siness) *n tis position+ * &o(l% 'e in carge o"
%irecting an% coor%inating acti$ities relate% to pro%(ction+ pricing+ sales+ an% %istri'(tion o"
pro%(cts) Tis position is also "oc(se% on te !anage!ent o" sta"" an% assigning te speci"ic ,o's
"or tose sta"" !e!'ers) Fro! an analtical stan%point+ an Operations Manager is in carge o"
re$ie&ing "inancial state!ents sales reports+ an% anal-e oter $ario(s %ata to !eas(re
pro%(cti$it to !aintain te acie$e!ent o" goals) Once anal-e%+ te Operations Manager can
%eci%e &ere costs nee% to 'e re%(ce% an% &ic progra!s can 'e i!pro$e%) Be"ore
i!ple!enting canges or i!pro$e!ents+ tis position &o(l% (s(all cons(lt (pper !anagers
"irst) Being an Operations Manager also entails tat o( ens(re o( a$e te rigt a!o(nt o"
sta"" (n%er o( in or%er to e""icientl i!ple!ent pro,ects) Tis !eans o( !(st ire an% train
e!ploees an% o$ersee tat te s(ccee% in te i!ple!entation o" te pro,ects tat are assigne%
to te!) .lso+ an Operations Manager !(st sta (p%ate% &it in"or!ation &it clients an%
$en%ors to ens(re pro"it gains an% sta &itin te '(%get re(ire!ents set "ort ' (pper le$el
!anagers an% eec(ti$es)
Operations Managers generall &or in co!"orta'le o""ices) Man ti!es+ tis ,o' &ill
re(ire long o(rs tat are not pai% in o$erti!e) Tis position is a "ast pace% en$iron!ent &it
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cr(cial %ecisions nee%e% to 'e !a%e on %e!an%) Tat can lea% to ig stress le$els an% o(r ,o'
can 'e p(t in ,eopar% i" te co!pans goals are not 'eing !et)
*n or%er to 'e properl (ali"ie% "or tis position+ a college %egree in '(siness
a%!inistration+ co!!erce+ in%(strial tecnolog+ in%(strial engineering+ or e$en a %egree in
operations !anage!ent i" o""ere% ' te scool) . &ell3(ali"ie% can%i%ate &ill a$e rele$ant
eperience in te in%(str) Sills re(ire% "or tis ,o' incl(%e pro"icienc in in"or!ation
tecnolog sills) o( !(st also a$e a toro(g no&le%ge o" principles in '(siness an%
!anage!ent+ "inance an% acco(nting+ (!an reso(rces+ pro,ect !anage!ent+ an% !ost
i!portantl+ organi-ational e""ecti$eness an% operations !anage!ent) . &ell3(ali"ie% can%i%ate
&ill a$e great critical tining an% pro'le! sol$ing sills) o( !(st 'e ecellent at planning
an% organi-ing as &ell as %ecision !aing) .s in an '(siness occ(pation+ an Operations
Manager &ill 'e &ell 'alance% in co!!(nication sills an% pers(asi$e a'ilities so tat te can
lea% an% in"l(ence tea! !e!'ers an% %elegate &or e""ecti$el) o( !(st 'e a'le to negotiate
an% !anage con"lict &it c(sto!ers or clients an% $en%ors) . (ali"ie% can%i%ate !(st 'e a'le to
a%apt in all sit(ations an% tolerate ig stress)
Tere are aro(n% 2 !illion Operations Managers in te Unite% States &it an a$erage
ann(al &age o" 116+000 &it te !i%%le 507 o" all Operations Managers !aing 86+000
ann(all) *n tis career+ tere is !(c roo! "or pro!otion an% a%$ance!ent (p te corporate
la%%er) Most Operations Managers a%$ance to Senior Operations Manager &itin ,(st a "e& ears
o" &or eperience) One o" te !ore pro!inent positions tat o( can !o$e (p to in tis career
is Cie" Operations O""icer or COO)
9itin te net : ears+ te ann(al increase in %e!an% "or tis position &ill go )167
e$er ear) Tis e(als 22+6:0 ne& ,o's ' 201; tat nee% to 'e "ille%) O$erall+ tis position is
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per"ect "or anone &o !eets te (ali"ications an% can !anage te stress associate% &it te
position) Te re&ar%s in pa elp to co!pensate &it a iger tan a$erage pa at 116+000 per
ear)
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Re"erences
1131021 <eneral an% Operations Managers) =n)%)>) Retrie$e% No$e!'er 25+ 2015+ "ro!
ttp?//&&&)'ls)go$/oes/c(rrent/oes111021)t!
Career O(tloo an% @o' Aacancies "or <eneral an% Operations Managers) =n)%)>) Retrie$e%
No$e!'er 25+ 2015+ "ro! ttps?//&&&)recr(iter)co!/careers/general3an%3operations3
!anagers/o(tloo/
<eneral an% Operations Manager @o' escription 3 Part 1) =n)%)>) Retrie$e% No$e!'er 25+
2015+ "ro! ttp?//,o'3%escriptions)careerplanner)co!/general3an%3operations3!anagers)c"!
<eneral Manager an% Operations Managers @o' escription 3 Salar an% Career Pro"ile) =n)%)>)
Retrie$e% No$e!'er 25+ 2015+ "ro! ttp?//&&&)(sne&s(ni$ersit%irector)co!/careers/general3
an%3operations3!anagersD10E8:)asp#)AlUCP!rT*U
Operations Manager @o' escription) =n)%)>) Retrie$e% No$e!'er 25+ 2015+ "ro!
ttp?//&&&)'est3,o'3inter$ie&)co!/operations3!anager3,o'3%escription)t!l
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