YEARS ON POLISH REAL ESTATE MARKET...and quick response – made possible by combining our own...

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STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. COPMANY PROFILE COMPREHENSIVE SERVICES FOR PROPERTIES 17 YEARS ON POLISH REAL ESTATE MARKET

Transcript of YEARS ON POLISH REAL ESTATE MARKET...and quick response – made possible by combining our own...

Page 1: YEARS ON POLISH REAL ESTATE MARKET...and quick response – made possible by combining our own competences with a proven network of qualified partner companies. Reception and security

STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O.

COPMANY PROFILE

COMPREHENSIVE SERVICES FOR PROPERTIES

17 YEARS ON POLISH REAL ESTATE MARKET

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Obecność w Europie

Wydajność

Niezawodność

Zwiększanie

wartości

nieruchomości

Transparentność

Duch partnerstwa

Zrównoważony rozwój

Doświadczenie

Usługi szyte na miarę

Jakość

Całościowe

podejście

European presence

Effectiveness

Reliability

Boost the

value of premises

Transparency

Spirit of partnership

Sustainable development

Experience

Tailored services

Quality

Comprehensive

approach

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Development on the real estate market

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Employees over 14.000

Revenue over 1 000 mln. €

Area of premises over 30 mln m2

Overall key figures 2017

Strong partner at your side:

Area of activity

STRABAG PFS market:

Potential development area

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Headquaters Pruszków

Regions Gdynia, Łódź, Katowice,

Szczecin, Wrocław,

Poznań

Output 25 mln PLN

Podstawowe dane Obsługiwane lokalizacje:

• Hotels

• Logistic centres

• Public buildings

Management – type of business:

• Office buildings

• Shopping malls

• Retail stores

• Construction sites

Warszawa

Gdańsk

Poznań

Wrocław

Katowice

Lublin

Bydgoszcz

Szczecin

Kraków

Częstochowa

Rzeszów

Łódź

Key ratios STRABAG PFS location nationwide:

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COMPANY STRUCTURE

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OUR STRENGTHS

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You envision a sustainable

property.

We make your vision the object

of our day-to-day business.

•Need-based custom service packages – from individual services all

the way to end-to-end solutions, and a contact person for

everything.

CUSTOMER

ORIENTATION

•Our position inside Strabag Group provides one of the

highest insurance policy on the market and group

warranties. Operational common project execution with

construction entity results with maintenance costs

optimisation, especially in area of warranty subcontracting.

STRABAG GROUP

•Professional and continuous education through our in-house

human resource development. OUR STAFF

•Our certification acording to PN-EN ISO 9001:2009

confirms our competence and potential. QUALITY

•About 250 operated locations in six different regions across

Poland. Our redundant fault management centers ensure

that we are on stand-by for you around the clock.

PRESENCE

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PROPERTY MANAGEMENT

Service management.

Contract management.

Costs management.

Operating costs accounting.

Budget planning, implementing and reporting.

Property accounting.

Real estate consultancy.

Owner representation.

TECHNICAL FACILITY MANAGEMENT

Property management.

Ongoing maintenance of premises.

Periodic and specialist inspections.

Our experts f.ex. Fire safety, HVAC, Low Voltage installations.

Service model: stationary and mobile units.

Fault and warranty management.

Handyman services.

Emergency, 24h Call Center.

INFRASTRUCTURAL FACILITY MANAGEMENT

Internal and external cleaning services.

Grounds maintenance services:

- External area maintenance during summer months,

- Gritting and snow clearance during winter months.

Reception and security services.

Final construction cleaning.

Internal mail services.

Other office services.

Consulting.

ADDITIONAL SERVICES

Technical additional services, fit-out.

Support in obtaining the environmental certificates for the building such as LEED, BREEAM.

Project Management.

Optimization in the media consumption.

Technical consulting.

Fire and safety comprehensive services, f.ex. preparing fire and safety instructions, making evacuation exercises.

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PROPERTY MANAGEMENT

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Not only do we take care of the commercial facility management for commercial and

residential real estate. A detailed management analysis moreover delivers fundamental

key performance indicators that will help to develop optimization strategies and

cost-cutting potential.

• Service management: When it comes to outsourcing, we put utmost care in selecting

partners who will provide your property with their professional services under

permanent supervision.

• Contract management: We take care of lease agreements, ESP contracts.

• Costs management: We provide regular property cost analyses and implement

optimizing solutions whenever possible.

• Operating costs accounting: We handle periodic settlements of operational costs

organized according to individual tenants.

Single contact for your real

estate portfolio.

We combine strategic requirements

with the chores of management.

PROPERTY MANAGEMENT (I/III)

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• Budget planning, implementing and reporting: We prepare reliable data to be

later updated and presented to the owner.

• Property accounting: In cooperation with professional accounting agencies and tax

consultants we offer an extensive range of property accounting services and advisory

services.

• Real estate consultancy: In accordance with competences our specialists and

collaborating with us experts, we ensure professional consultancy in every issue

concerning real estate.

• Owner representation: We are a competent and reliable partner taking

comprehensive care of property owners’ business. We create long-term trust-based

relations with owners, whom we represent in relation to third parties.

PROPERTY MANAGEMENT (II/III)

Single contact for your real

estate portfolio.

We combine strategic requirements

with the chores of management.

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Main features

• Better efficiency – planning, communication and

control of technicians/line workers performance

• Real time supervision – automatic calls for tasks

execution

• Full archive e-log

• Easy, attractive and precise reporting with full

flexibility

• Intuitive interface

• Communication possibilities – sms, email, www

on-line, calendar

• Scalable outcome – modular structure

PROPERTY MANAGEMENT (III/III) CAFM SYSTEM

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TECHNICAL FACILITY MANAGEMENT

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TECHNICAL FACILITY MANAGEMENT (I/II)

Properties with complex building fit-out and the highest technical requirements call for

a specialist. Your facilities in office and technical properties are in goods hands with us.

• Property management: We are your central contact for all issues involved in building

operation.

• Ongoing maintenance of premises: We ensure safe use of your properties

nationwide, 265 days a year and 24 hours a day.

• Periodic and specialist inspections : Services are provided by our technicians

(fire safety specialists, HVAC) and with external experts. We carry out obligatory

building,devices and installations inspections. We ensure maintanance of the value of

your property over time

Faultless operating

infrastructure – long-term

maintenance of the value of

your property.

Proactive approach, involvement

and proficiency.

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• Service model: Depending on your needs we ensure regular maintenance services

within your premises or/and mobile services.

• Fault and warranty management: We ensure fulfilment of warranty regulations and

swift management of faults in orderly fashion.

• Handyman services: We ensure rediness for all kind of small repairs.

• Emergency: Our mobile units operates 24/365 nationwide. Ongoing 24 h Call Center

support.

TECHNICAL FACILITY MANAGEMENT (II/II)

Faultless operating

infrastructure – long-term

maintenance of the value of

your property.

Proactive approach, involvement

and proficiency.

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INFRASTRUCTURAL FACILITY MANAGEMENT

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Turn your property into an upbeat and appealing business card, and you will

always make a good impression.

Our aim is to provide an attractive design of your property and it’s surroundings,

ensuring clean, pleasant and safe working conditions and evoking positive

esthetic impression on your clients.

• Internal and external cleaning services: We deploy bespoke and optimised

cleaning services to your premises to ensure clean and pleasant ambience.

• Grounds maintenance services:

― During summer months – grounds and green space maintenance: It is

the first impression that counts – we develop bespoke maintenance

concepts to ensure the attractiveness and intrinsic value of your property.

• During winter months – gritting and snow clearance: It's all about reliability

and quick response – made possible by combining our own competences with

a proven network of qualified partner companies.

Reception and security services: Security presupposes trust – we deploy

exclusively trained professionals to serve your security needs. The idea is to

make you feel permanently safe.

Cleanness, safety and

smoothly proceeding core

business.

Optimal resources management.

INFRASTRUCTURAL FACILITY MANAGEMENT (I/II)

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INFRASTRUCTURAL FACILITY MANAGEMENT (II/II)

• Final construction cleaning: We take care of your property with all

involvment without leaving any trace after construction works.

• Internal mail services: We provide strongly client-oriented services, carried

out by our staff to guarantee operating reliability.

• Consulting: Professional know-how and competencies – as individuals we

give the experience in infrastructural facility management to the quality of our

work and we advise in every issue related to your property. From the concept

to reality.

Cleanness, safety and

smoothly proceeding core

business.

Optimal resources management.

.

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TEAMS WORK

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CLIENT BENEFITS

No. Target Activity Direct Benefit

1.

Service Costs

optimization related to

technical facility

management.

Service costs during

warranty period.

Strabag PFS obtaining of appropriate certificates

and authorizations for specific devices and technical

systems maintenance

Service quality improvement through Strabag PFS

competence extension.

Maintenance costs reduction during warranty period.

Split of the scope of works between Strabag PFS

and an authorized service.

Cheaper maintenance during warranty period through

use of Strabag PFS technician team.

Maintenance price agreement in parallel to

construction contract negotiation. 3rd party authorized services cost reduction.

Service costs after

warranty period.

Certificates and autorizations obtained by Strabag

PFS – high comptences.

Possibility of warranty period extension with minimal

price for it.

Strabag PFS building maintenance without

3rd party authorized services participation.

Post-warranty maintenance cost reduction with

maximum quality of executed services.

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CLIENT BENEFITS

No. Target Activity Direct Benefit

2. Soft services cost optimization.

SPFS consulting in selection of planned decorating

materials and methods of their exploitation and

maintenance.

Services cost reduction in area of infrastructural

facility management (soft services).

The longer lifetime of used materials.

3.

Higher parameters of building exploitation

comfort.

Maintaining or even rise of real estate value

in long term.

The access of Strabag PFS technician team to full

data and know-how on building infrastructure (in

design, construction and exploitation phases).

Full cooperation between Strabag PFS and Strabag

Sp. z o. o. based on installation and exploitation

experience sharing.

Maintaining or even rise of real estate value through

the best possible infrastructure status with technical

maintenance cost reduction.

Energy and utilities consumption reduction.

4. Complex offer of Strabag Group covering

building full life cycle costs.

Price offer presentation (design + general contracting

+ building exploitation and maintenance)

Possibility of long term real estate budget planning

and optimization providing the high quality of

services. Possibility of partnership with one

competent organisation for whole building life cycle.

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REFERENCES

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Polonia Palace, Warsaw Zebra Tower, Warsaw

Ilmet Office Building, Warsaw Museum of the History of Polish Jewish, Warsaw STRABAG Head Office, Pruszków

Golden Tulip Gdańsk Residence Reatil stores nationwide 3 logistic centres, Panattoni Europe

9 logistic centres, Raben Group

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Hungary, D Building IVG, Budapest Russia, Forum 2 business centre, Moscow

Slovakia, SlovNaft, (petrochemical

refinery), 260 properties nationwide

Czech Republic, City Tower, Prague Croatia, Avenue Mall shopping centre, Osijek

Austria, Uniqa, Vienna

Slovakia, Lenovo, Bratislava

Czech Republic, Union Investment Trianon,

Prague Czech Republic, Nove Butovice Office Park,

Prague

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STRABAG Property and Facility Services Sp. z o.o.

Ul. Parzniewska 10

05-800 Pruszków

We will work hand in glove with

you to make your visions

regarding property and facility

management vision come true.

• www.strabag-pfs.pl

[email protected]

dr Łukasz Siudak

CEO

Tel: +48 451-37-72

Kom. +48 695 969 900

[email protected]

Piotr Kędzierski

Sales Director

Tel: +48 22 451-37-83

Kom. +48 608 433 831

[email protected]

CONTACT US

Mariusz Fiłon

Quality Manager

Tel: +48 22 451-37-89

Kom. +48 735 161 770

[email protected]

Come and meet us in person.

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29 STRABAG Property and Facility Services GmbH

Strabag Property and Facility Services Sp. z o.o.

Pruszków, st. Parzniewska 10

www.strabag-pfs.pl

TEAMS WORK. LET’S WORK TOGETHER