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    Part Time MBA Program

    Operation & Decision Science - 3rd

    Year Trimester IX

    Faculty Prof. Shashank Tilak

    Lean Manufacturing

    Session 6

    Covered On 06.02.2013

    Visual Factory, 3P, Poka Yoke, Automation, Continuous Improvement &

    Inventory Management for lean

    Notes Prepared By

    Malik M. Samnani C044

    Abhijit J. Udani C048

    Notes Reviewed By

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    Part Time MBA Program

    Operation & Decision Science - 3rd

    Year Trimester IX

    Page 2 of13 Faculty Prof. Shashank Tilak

    Note:

    These notes shall be read in conjunction with Slides provided by Prof. Shashank Tilak; hence, in

    order to avoid repetitiveness, certain points are referred to as Slides numbers.

    Abstract:

    In our earlier sessions we have in depth discussions on the macro aspects pertaining to

    achieving lean, namely; Push/Pull Systems, Layouts, Value Stream, 5S, Workplace

    Organizations, etc.

    As the above aspects our clear we move on to some of the micro aspects to achieve lean.

    These aspects are purely dedicated at operational level. It mainly involves Preparedness,

    Implementation on day-to-day basis and also the Practices under taken inorder to achieve

    lean.

    1.0 Visual Factory (Slide no. 4 - 7):

    Visual Factory concepts basically mean making the complete factory visible. Main motive

    of any business is to make maximum Money. In this competitive world were the selling price is

    always the constrained, company had to really cut down the cost incurred inorder to maximise

    the money.

    Managing the complete show, from scratch, to achieve lean objectives is the key motive of

    visual factory. The underlying key features of Visual Factory are as under;

    OutputMone

    Operations Customer

    Input Delivery

    Visual Factory To understand the pulse of the business to maximise the Profits

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    Part Time MBA Program

    Operation & Decision Science - 3rd

    Year Trimester IX

    Page 3 of13 Faculty Prof. Shashank Tilak

    i. Teamwork:

    Teamwork is the key parameter in any task/operation. Every individual is assigned a job

    based on his qualification, experience and capability. Executing the assigned work with

    responsibility and ownership adds value to the teamwork.

    Further the processes involved are very complex, hence the responsible work of individuals

    along with effective Co-Ordination and Synchronization enhances the teamwork. This

    reduces Time and Efforts required in executing the complete process as a whole. Teamwork

    basically deals with people (mindset) and without people (mindset) things are not possible.

    Hence, an efficient and effective teamwork is the perfect start required in achieving lean.

    ii. Methods, Systems & Infrastructure Sharing Information:

    Information sharing is the most important requirement in any organization and workplace.

    High quality Teamwork backed by spontaneous and accurate information sharing is what the

    organizations crave for to achieve lean.

    Information sharing signals the status of the task/operation and accordingly reflects what

    needs to be done as per the planning. Non-conformity of the products or certain processes

    should be shared immediately at all levels inorder to avoid assembling of an undesirable

    product and repeating the same.

    Example (covering teamwork & information sharing)

    Movie Chakde brings out a very classic example of teamwork and information sharing. It

    clearly shows that how teamwork and sharing of information, in terms of handling the game,

    have helped the girls to achieve the impossible.

    The Visual Factory concept helps in advance know how of the future performance and creates

    the room for continuous progress.

    a) Effectiveness ( best utilization of outputs)

    b) Efficiency ( dependent on optimum usage of inputs)

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    Operation & Decision Science - 3rd

    Year Trimester IX

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    Cost

    Reduction

    Efficiency

    Payment

    Meeting each

    demand

    Faster andaccurate

    updates

    Coordinatio

    Vendor

    Larger

    capacity/Cost

    Effectiveness

    Monitoring

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    Part Time MBA Program

    Operation & Decision Science - 3rd

    Year Trimester IX

    Page 5 of13 Faculty Prof. Shashank Tilak

    Efficiency is nothing buty optimum use of inputs and services and the companys commitment

    toward achieving the ultimate goal of Cost reduction. Some o the methods are as follo0ws

    a) Coordination :

    b) Vendor management

    c) Large capacity/ Cost distribution

    Effectiveness is best deployment of the outputs which are manufactureds on basis of inputs.

    Some of the methods are as follows

    a) Payment

    b) Meeting Each others Demand

    c) Faster and accurate updates

    Both of the principles when used in a synchronous manner together along with proper

    monitoring and control can result in benefits for the company.

    Manufacturing Planning - Push system emergence

    APICS definition: Production of items at times (& in Quantities) required by a given scheduled

    planned in advance

    In short

    Manufacturing system in which production is based on a projected production plan and

    where information flows from management to the market, the same direction in which

    the materials flow.

    E.g.: when items are served by the caterer it is typically push. If we notice all that is pushed on

    to the plate would be get wasted, because the person serving is not aware of the consumers

    taste and also the consumer doesn't feel guilty of wasting food, because it was forced on to him

    or her. Though the purpose of push system followed by the caterer is to restrict consumption of

    high cost item, typically more of such food would get wasted.

    Its basis for the same was milestones for plans so that it could be benchmarked for each of the

    manufacturing / Project works

    http://www.businessdictionary.com/definition/manufacturing-system.htmlhttp://www.businessdictionary.com/definition/production.htmlhttp://www.businessdictionary.com/definition/plan.htmlhttp://www.businessdictionary.com/definition/information-flow.htmlhttp://www.businessdictionary.com/definition/management.htmlhttp://www.businessdictionary.com/definition/market.htmlhttp://www.businessdictionary.com/definition/material.htmlhttp://www.businessdictionary.com/definition/flow.htmlhttp://www.businessdictionary.com/definition/flow.htmlhttp://www.businessdictionary.com/definition/material.htmlhttp://www.businessdictionary.com/definition/market.htmlhttp://www.businessdictionary.com/definition/management.htmlhttp://www.businessdictionary.com/definition/information-flow.htmlhttp://www.businessdictionary.com/definition/plan.htmlhttp://www.businessdictionary.com/definition/production.htmlhttp://www.businessdictionary.com/definition/manufacturing-system.html
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    Year Trimester IX

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    It basically focused on

    a) Efficiency

    b) Utilization

    c) Productivity

    E.g.: A factory manufacturing roller bearings and Shafts for reputed company like Hero Honda

    and so on drives maximum efficiency but continuous production and tremendous pressure on

    the personnel. But manufacturing happens 17 hours without taking into consideration the

    material requirement by customer and leading to high inventory at site.

    A Complex Project like power plant set up for the RRVUNL (Chabra) the vendors list in India is

    to be followed.

    The requirement is such that the valves and pumps selected such that the material is always

    available in the market a. Thats when you that vendor like Audco has placed millions of

    products worth crores in the market that too at a discounted price. Also pumps manufacturers

    like KBL have kept a certain model of pumps in market so that the same can be used to

    dispatch.

    This is an example of Push type system

    Characteristics of the Push system is explained in Slide no 6 of 31

    Some of the problems associated with there as per shown in the diagram below and also

    explain in the slides mentioned by the professor (slide 5 of 31)

    Job shop/

    Customer orders

    MRP schedules

    Mfg orders Purchase Orders

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    Part Time MBA Program

    Operation & Decision Science - 3rd

    Year Trimester IX

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    Execution through a Push system: (explanation on slide no 8 of 31)

    Example

    As parts in a car are many if manufactured through a push system, on a monthly production of

    min 20000 vehicles we require the following No of assemblies., No of quality documents ,

    Keeping track of each of the system and its incoming details, which part is assembled on which

    a car. Which one is faulty, what happens happens if place not in time when it is to be required.

    Suppose if color change is required. How fast can it change its paint cans and set up time for

    assembly. What can be done to reduce? The no of the workers that he is to put in to get thatplant running through out, where the order is to be provided, which supplier should be answered

    first and so on.

    Pull system

    APICS definition: The production of items only as demanded for use of to replace those taken

    for use.

    In simple words: Manufacturing system in which production is based on actual daily demand

    (sales), and where information flows from market to management in a direction opposite to that

    in traditional (push) systems.

    E.g.: The supermarkets typically work on a pull system, because when we pick up soaps or

    other consumable from the shelf, the gap in the shelf triggers supply of fresh material, which in

    turn triggers production of the material

    http://www.businessdictionary.com/definition/manufacturing-system.htmlhttp://www.businessdictionary.com/definition/production.htmlhttp://www.businessdictionary.com/definition/sales.htmlhttp://www.businessdictionary.com/definition/information-flow.htmlhttp://www.businessdictionary.com/definition/market.htmlhttp://www.businessdictionary.com/definition/management.htmlhttp://www.businessdictionary.com/definition/management.htmlhttp://www.businessdictionary.com/definition/market.htmlhttp://www.businessdictionary.com/definition/information-flow.htmlhttp://www.businessdictionary.com/definition/sales.htmlhttp://www.businessdictionary.com/definition/production.htmlhttp://www.businessdictionary.com/definition/manufacturing-system.html
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    Part Time MBA Program

    Operation & Decision Science - 3rd

    Year Trimester IX

    Page 8 of13 Faculty Prof. Shashank Tilak

    In factory canteens when we serve rice on a buffet system it is pull, but when items are served

    by the caterer it is typically push

    A Complex Project like power plant set up for the NTPC simadhri (reason because close to

    Sea water erosion) can be taken as an example wherein the material to be used is 18% Nickel

    in steel or duplex type Stainless steel for valves and Pumps whereas the Pipe to used is

    Austenitic type SS316and needs a lead time of min 24 weeks with most of the vendors in India

    and the vendor list is to be followed.

    The entire operation needs to be taken care such that no delay happens but since the lead time

    involved is too long, Money rotation and relationship with the vendors needs to be flexible so

    that supply happens in a staggered and helps recover investment for the company.

    Working of Pull system Example for steel Product

    Example:

    A Style Spa Furniture can be considered as a typical example wherein the customer first places

    the order on which basis the dealer gives him a head time of say 2days. After receiving the

    order the dealer supplies the same from the warehouse in knocked down condition to the

    customer and the same is assembled at the customers residence. Bus at warehouse the

    inventory is less by one item it places order on the factory and the cycle continues, till it reach

    the start point of the entire process. Diagrammatically it can be shown as above.

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    Operation & Decision Science - 3rd

    Year Trimester IX

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    Characteristics of Pull system is clearly explained in Slide 11 of 31

    Execution of pull system is well explained in slides 14 of 31

    Differentiation between Push and pull system can be explained as shown below

    SMED:

    Single-Minute Exchange of Die(SMED) is one of the many lean production methods for reducing

    waste in a manufacturing process. It provides a rapid and efficient way of converting a

    manufacturing process from running the current product to running the next product. This rapid

    changeover is key to reducing production lot sizes and thereby improving flow.

    A single cell and set of tools can therefore produce a variety of products without the time

    consuming equipment changeover and set-up time associated with large batch-and-queue

    processes, enabling the organization to quickly respond to changes in customer demand.

    http://en.wikipedia.org/wiki/Lean_productionhttp://en.wikipedia.org/wiki/Lean_production
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    Operation & Decision Science - 3rd

    Year Trimester IX

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    Earlier while working in roller bearing factory on centreless grinding machine change of grinding

    wheel ( as grinding stone would differed depending on type of steel used) would take two shifts

    in total and depending of grinding tool required. By means of planning and carefully timing,

    improvement in maintenance techniques the company was able to reduce its downtime to 17hrs

    to approx 5 hours.

    Hybrid Push Pull systems

    Above shown is diagrammatic representation of the Intel manufacturing chips. A push system

    makes the production and supply chain demands on basis of forecasting whereas pull supply

    chain drives the production and distribution by means of customer demand.

    Wal-Mart is another example of a company that uses the push vs. pull strategy. A pushpull

    system in business describes the movement of a product or information between two subjects.

    On markets the consumers usuallypull"the goods or information they demand for their needs,

    while the offerers or supplierspush"them toward the consumers. In logistic chains or supply

    chains the stages are operating normally both in push- and pull-manner.[5]Push production is

    based on forecast demand and pull production is based on actual or consumed demand. The

    interface between these stages is called the pushpull boundaryordecoupling point

    Workstations

    The assigned location where a worker performs the job on a workbench. Already same has

    been covered in detail in Session4.However we would look into Cellular layout

    Its nothing more than an assembly of machines that produce the same range of products

    (industry within industry

    http://en.wikipedia.org/wiki/Push%E2%80%93pull_strategy#cite_note-harrison-5http://en.wikipedia.org/wiki/Push%E2%80%93pull_strategy#cite_note-harrison-5http://en.wikipedia.org/wiki/Push%E2%80%93pull_strategy#cite_note-harrison-5http://en.wikipedia.org/wiki/Push%E2%80%93pull_strategy#cite_note-harrison-5
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    Part Time MBA Program

    Operation & Decision Science - 3rd

    Year Trimester IX

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    E.g.: Coins being produced at Mint

    Petrol and its variants at a Refinery

    Marti models of Swift and Dire manufactured on same assembly line.

    Diagrammatically a U shaped layout can be shown as follows

    Example of it is groups of machines like lined each behind the other for the completion of the job

    from raw material to finished goods

    Operations management: Operations decisions byDr. Donald J. McCubbrey,

    For an intermittent type of Process flow. Reference: The arrangement can be as follows

    Example: For example, a health care clinic must cater to the individual needs of every patient

    who enters the clinic for treatment. One patient may have a broken ankle, while another patient

    may be a pregnant woman who needs a prenatal care checkup. One patient may be a baby with

    a fever, while another patient may be getting a prescription medication refilled. The primary

    organizational goal for a health clinic is effectiveness in treating the individual needs of each

    patient, and an intermittent process is often the most suitable way to organize labor and

    equipment to provide customized treatment for each individual patient. X-ray equipment and

    technicians are organized into an X-ray Department. Other departments are created for

    http://cnx.org/member_profile/dmccubbrhttp://cnx.org/member_profile/dmccubbrhttp://cnx.org/member_profile/dmccubbrhttp://cnx.org/member_profile/dmccubbr
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    pediatrics, lab, gynecology, pharmacy, physical therapy, and many more. Patients are routed

    only to the departments that are needed for their particular treatment requirements. This

    production process is called an intermittent process, because the activity of each department

    happens intermittently at irregular intervals, depending on the particular needs of different

    patients (customers) at different points in time.

    For repetitive movement

    A cellular process arranges dissimilar machines and equipment together in a line that is

    dedicated to producing a specific family of products that have similar processing requirements.

    By setting up multiple dedicated cells, the facility can efficiently produce a wide variety of

    products. Since the products within a family have similar production requirements, equipment

    setup times, inventories, and lot sizes can be kept to a minimum. The cellular approach allowseach product to be sent through the manufacturing process one piece at a time, according to

    the immediate set of customer orders. It provides workers the flexibility to change a product or

    customize it in some way in response to specific customer requirements. The cells are usually

    arranged in a U shape. This enables one worker to view multiple machines simultaneously and

    puts all machines within easy reaching distance. Cellular processes minimize cycle times and

    enable the organization to maintain higher levels of product volumes, variety, and

    customization.

    KANBANsAPICs Definition of KANBAN :

    Method of Just in time Production that uses standard containers of lot sizes with a single card

    attached to it.

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    Kanban is a Japanese word that means visual card. At Toyota, Kanban is the term used for

    the visual & physical signaling system that ties together the whole Lean Production system

    Types of kanban cards have been already shown in the ppt given by prof Slide 26 to 30

    However the benefits of Kanban are as follows.

    Kanban works from upstream to downstream in the production process (i.e., starting with

    the customer order). At each step, only as many parts are withdrawn as the kanban

    instructs, helping ensure that only what is ordered is made. The necessary parts in a

    given step always accompanies the kanban to ensure visual control.

    The upstream processes only produce what has been withdrawn.

    This includes only

    producing items in the sequence in which the kanban are received, and only

    producing the number indicated on the kanban.

    Only products that are 100 percent defect-free continue on through the production line.In

    this way, each step uncovers and then corrects the defects that are found, before any

    more can be produced.

    The number of kanban should be decreased over time.Minimizing the total number of

    kanban is the best way to uncover areas of needed improvement. By constantly

    reducing the total number of kanban, continuous improvement is facilitated by

    concurrently reducing the overall level of stock in production.