Welcome Ing 2011

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2011-2012

Small Guide orInternational Students

2011-2012


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UNIVERSIT DEGLI STUDIDI MILANO

2011-2012

welc

ome

Small Guide orInternational Students

Concept:University of Milan International Students Secretariat Communication Oice

Graphic design:Andrea Rovatti

Photographs:Paolo Sacchi, Vaclav Sedy

Printed by Alfagraf, Milano


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Welcome Desk International Students 5Introduction

Ofces or international students

The frst things to do with regard 11to residency documentsHealth insurance

Residence permit

Taxpayers code

Current account

The frst things to do at the University 19Students

Italian language exam and aptitude tests

Submission o embassy documentation

Admission tests or courses with limited places

Matriculation

Erasmus incoming

Doctoral students

MatriculationFees

Scholarships

Educational and research activities supervisor

On-line doctoral services

E-mail and log-in credentials

University portal

SIFA serviceInterns

Matriculation

Fees

Contracts and scholarships

Educational activities supervisor

Certifcates, periods abroad, renewals, fnal examinations

On-line intern servicesE-mail and log-in credentials

University portal

SIFA service

Fees and scholarships 29Enrolment ee

ISEEU certifcation or second instalment o ees

Exemptions

Scholarships

The University on-line 35The University portal


SIFA servicePayment o ees: on-line payment slips

Inomail Segreterie

Unimia

Google, Twitter, Facebook, RSS Feeds

Hotspots and wi-f service

Services or students 43Accommodation and reectories

Italian language courses

Services or disabled students

Living in Milan 47Getting around

Transport

Useul links and numbers


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Welcome DeskInternational Students


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Welcome Desk International students

Ofces or international students

For enrolment and recognition o qualifcations:

Segreteria Studenti internazionali (International StudentsSecretariat)

via S. Sofa, 9/1 20122 Milan

From Monday to Friday, 9 a.m. to 12 p.m.

(new opening times on website rom 1 October)

e-mail: [email protected]

To receive guidance, choose a course and discoverinternships and job opportunities:COSP - Centro per lOrientamento allo Studio e alle Professioni

(Study and Career Guidance Centre)

via S. Sofa, 9/1 20122 MilanGuidance: tel. +39 02 503.12113 12147

Internships and work placements: tel. +39 02 503.12032

ax +39 02 503.12146


For inormation on EU Training Programmes:

Ufcio Accordi e Relazioni internazionali (International

Agreements and Relations Ofce)

Sezione Accordi in Materia di Formazione (TrainingAgreements Section)

via S. Antonio, 12 20122 Milan

tel. +39 02 503.13500 13506

ax +39 02 503.13503


Introduction

Students who decide to study in Italy oten fnd themselves thrown

into a system and a culture which are very dierent rom those o their

own countries; they must also deal with unamiliar and, at times, com-

plex bureaucratic procedures.

It was or this reason that the Welcome Desk was created, a University

service or students, doctoral students and interns who have come

to Milan or the frst time. The service is also dedicated to those who

already live in the city and need to veriy the validity o academic qua-

lifcations obtained abroad in order to enrol on one o our courses.

The Welcome Desk is the point o reerence or all the initial necessities

o your new adventure in Milan and at the University. This short guide

will outline the various steps you need to take in order to:

obtain the documents necessary or living in Italy

take an Italian language course

take advantage o the services and opportunities oered by the Uni-

versity

enrol on a course

live and get around in the city o Milan.

For urther inormation you can contact the:

Welcome Desk

via S. Sofa, 9/1 20122 MilanFrom Monday to Friday, 9 a.m. to 12.00 p.m.

(new opening times on website rom 1 October)


Suggestions All inormation about the University can be ound on our portal

www.unimi.it.

A lot o general inormation which also concerns Italian customs

and liestyle can be ound at www.studiare-in-italia.it, a website

run by the Ministry o Universities and Research (MIUR).


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For students on mobility programmes (Erasmus andother programmes):

Ufcio Accordi e Relazioni internazionali Sezione Mobilit

(International Agreements and Relations Ofce Mobility

Section)

via S. Antonio, 12 20122 Milan

ax +39 02 503.13503

Incoming mobility: tel. +39 02 503.13507


To enrol on a master or an advanced course:

Ufcio formazione permanente (Permanent training ofce)via Festa del Perdono, 7 20122 Milan

tel. +39 02 503.12093

ax +39 02 503.12300

From Monday to Friday, 9 a.m. 12 p.m.




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The frst things to do with regardto residency documents


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14 15

The frst things to do with regard to residency documents

2. register with the local health authority (ASL or Azienda SanitariaLocale) oice nearest to your residence address (you will ind all the

addresses on the website www.salute.gov.it > Servizio Sanitario

Nazionale) remembering to take with you:

i you are an EU citizen:

your payment receipt

one o the ollowing European orms: TEAM/EHIC, E111 or E128

i you are a non-EU citizen:

your payment receipt

Italian taxpayers code passport

your residence permit application receipt

the certifcate o enrolment issued by our University.

Please noteThe TEAM/EHIC (European Health Insurance) card should be

requested rom the local health authority o your home country prior

to departure. In any event, old orms such as the E111 or E128 will still

be considered valid.

To take out a policy with INA-Assitalia you must:

go to a post oice and use a payment slip to make a payment o

98,00 (cost o the service or one year) to post ofce current account

n.71270003, registered to: Agenzia Generale di Roma INA Assitalia,

speciying the ollowing reason or payment: polizza sanitaria studentistranieri da 6 a 12 mesi.

To live in Italy, both European and non-European students are required

to obtain certain ofcial documents in order to ormalize their right o

residence.

To acilitate the procedure, we have arranged the necessary inorma-

tion in a specifc order, which we suggest you ollow step by step: in

act, there are certain documents that you must hold beore you can

apply or others.

Health insurance

It is extremely important to have valid health insurance, as it is also requi-

red in order to apply or a residence permit within 8 days o your arrival

in the country.

Perhaps you already have health insurance, which was taken out in

your home country and validated by the diplomatic representation

prior to your departure. I not, the two saest options are:

voluntary registration with the Italian national health service (Servi-zio Sanitario Nazionale or SSN), which gives you the opportunity

to choose a doctor (general practitioner), who will deal with health

problems ree o charge, and prescribe medicines, tests and speciali-

st examinations when necessary.

the INA-Assitalia policy, which only covers emergency health carein public hospitals.

To register with the SSN you must:

1. go to a post ofce and use a payment slip to make a payment o

149,77 (cost o the service or one year) to post ofce current

account n.379222, registered to: Amministrazione P.T. Regione

Lombardia, speciying the ollowing reason or payment: iscrizione

volontaria al SSN;


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The frst things to do with regard to residency documents

Renewal

In order to renew your residence permit you must fll in the application

kit, specifying that it is a renewal. The kit is available rom any post

ofce displaying the "Sportello amico" logo, to which it must then be

returned along with the ollowing documents:

1. a photocopy o your passport (only the pages with your personal

details and the visa stamp)

2. a copy o your residence permit

3. a copy o the documentation which attests to the availability oadequate fnancial resources (approximately 5,400), or example,

proo that you hold a scholarship or details o your current account

4. your university record book with proo that you have passed 1

examination, in the case o the frst renewal, and 2 examinations

or every subsequent renewal

5. your health insurance.

Please noteIt is advisable to begin the renewal procedure 60 days before the

expiry date.

Costs

14,62 or 1 revenue stamp (available rom any tobacconists shop),

which is to be applied to your residence permit application

30 to be paid at the post ofce when the kit is sent

27,50 to be paid at the post ofce or issue o an electronicresidence permit.

Residence permit

First application

I you are an EU citizen, you do not require a residence permit as such,but you must register with your local civil records ofce.

I you live in Milan you can book an appointment on the website www.

comune.milano.it > Servizi online > Servizi Anagrafci > Residenza

stranieri.

On the day o the appointment, you must take the following to thecivil records ofce:

1. your passport or identity card

2. the certifcate o enrolment issued by our Students Secretariat

3. a photocopy o the documentation which attests to the availability

o adequate fnancial resources (approximately 5,400), or exam-

ple, proo that you hold a scholarship or details o your current

account

4. health insurance.

I you are a non-EU citizen you must fll in and submit the residence

permit application kit. You can ask or the kit at the Welcome Desk,

where someone will also be on hand to help you fll it in. It must then

be submitted to a post ofce displaying the Sportello amico logo,

along with:

1. a photocopy o your passport (only the pages with your personal

details and the visa stamp)

2. our passport-size photographs

3. certifcation o the chosen course o study speciying the duration

and the stamp o the Italian diplomatic representation which issued

the visa

4. a copy o your health insurance.


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The frst thingsto do at the University


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The frst things to do at the University

Students

Italian language exam and aptitude tests

I you have just arrived rom a non-EU country, you must take theItalian exam (unless you are exempt rom doing so, perhaps because

you hold the CELI 3 certifcate level B2) and, in some cases, also an

aptitude test, beore enrolling on your chosen course.

The exam venues and results are shown on the International

Students notice board in the Students Secretariat.

Submission o embassy documentation

I you have a qualification which was obtained abroad, the

documents issued by the embassy relative to your secondary school

diploma or degree must be presented at the International Students

Ofce.

Admission tests or courses with limited places

I you have chosen a course with a limited number of places, you

must pass the admission test, beore matriculation.

In order to take the test you must:

pick up the payment orm rom the International Students Ofce and

pay the test ee at your bank

hand in the payment receipt and pick up the details regarding the testdate and venue (the dates can also be ound on the page www.unimi.it/studenti/immconcl/2363.htm)

check the test results on the notice board in the Students Secretariat.

Please note Non-EU students resident abroad are added to confdential lists.

Students who are already resident in Italy and have a taxpayers code

can apply to take the admission test through SIFA, (www.unimi.it/hpsia/

nonProfledPage_100.html), where they can also check the results.

Matriculation

I you have chosen a course with a limited number of places and

passed the necessary tests, you can matriculate (enrol or the frst time)

by the established deadline.

In order to do so, you must:

go to the International Students Ofce and pick up a matriculation

orm and a bank orm, which is required to pay the frst instalment

o your ees ( 688).

make the payment at a bank

submit the ollowing to the International Students' Ofce:1. the completed orm

2. the payment receipt

3. a passport-size photo

4. a translated and authenticated copy o your diploma

5. a copy o the declaration o value

6. a copy o your passport (only the pages with your personal

details and the entry visa stamp).

Please noteStudents who are already resident in Italy and have a taxpayers code

must matriculate through SIFA (www.unimi.it/hpSIFA/nonProfledPa-

ge_100.html).

Suggestions Remember to bring with you the original documents issued by the

embassy and your passport.

I you need to make an appointment with the International StudentsSecretariat outside o normal opening times, you can write an e-mail

to [email protected].


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Erasmus incoming

I you have arrived at the university as part o the Erasmus Programme,

you must submit the ollowing in person at the International

Agreements and Relations Ofce:

1. your passport or other identity document

2. two passport-size photos

3. the certifcate or Erasmus students issued by your own university

4. your accident insurance certifcate (which is valid abroad)

5. your TEAM/EHIC (European Health Insurance Card) or medicalassistance.

The ofce will help you to:

make an appointment with your academic tutor in order to discuss

details o the study plan (Learning Agreement)

obtain inormation regarding health care and travel cards

access the services oered by the University (e-mail address, wi-f,

library access, accommodation, reectories, Italian courses, services

or disabled students), and provide inormation about cultural and

social activities and student associations

receive the ree card or the Centro Universitario Sportivo (University

Sports Centre).

Please noteOn request, the University oers accommodation or Erasmus studentsin the university halls o residence (at a cost o 300 per month, with

use o the relative reectory services, at a cost o 3 per meal) and60-hour language courses or all levels.

SuggestionsYou will fnd ull, detailed inormation about Erasmus trips on the

pages o the portal dedicated to Incoming Students www.unimi.it/

ENG/relations/31234.htm.

Doctoral students

Matriculation

To enrol on a doctoral course, you must submit the ollowing to theInternational Students Ofce:

1. the completed and signed matriculation orm

2. a translated copy o your diploma supplement or degree with

declaration o value


4. a copy o your residence permit receipt5. your taxpayers code

6. the enrolment ee payment receipt (i you do not have a scholarship).

SuggestionsRemember to bring with you the original documents issued by the

embassy, your passport and your residence permit receipt. I you

need to make an appointment with the International Students

Secretariat outside o normal opening times, you can write an e-mailto [email protected].

Fees

I you have been awarded a place without a scholarship, you must pay

an enrolment ee o 925 or the frst year at the time o matriculation.

The ee includes accident and civil liability insurance, which is valid

or all the structures in which you will carry out authorized study andresearch activities.


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Scholarships

I you have been awarded a place on a doctorate course with a

scholarship you must contact the Training and Research Contracts Ofce

([email protected]) in order to begin the payment procedures.

The scholarship is paid into your current account every two months.

The payslips with details o each individual payment can be consulted

at www.unimi.it/ricerca/30838.htm.

Educational and research activities supervisor

The supervisors o doctorate course activities are the course coordinators

indicated in the competitive examination annou ncements. It is

advisable to contact your supervisor as soon as possible in order to

schedule these activities.

SuggestionsFor ull inormation regarding procedures relative to youruniversity career and to the payment o scholarship (certiicates,

periods abroad, renewals, inal examinations) go to the webpage

www.unimi.it/ricerca/dottorati/15706.htm or visit the Doctorate Course

desk o the Students Secretariat.

On-line doctorate course services

An entire section o this guide is dedicated to on-line services, which

are basically the same or everyone, barring the ew exceptions

outlined below:

E-mail and log-in credentialsDoctoral students are also assigned an e-mail box with the same

characteristics and levels o protection as those assigned to other

students (see the University on-line section). However, in this case, the

address is structured as ollows: [email protected]

The address is automatically generated once the matriculation

procedure has been completed. From October, thepasswordcan then

be set by visiting https://auth.unimi.it/credenziali/.

Your user name (e-mail address) and password are your log-in

credentials or accessing all the Universitys on-line services: rom SIFA

services (see below) to the Institutional Research Archive (AIR).

University portalInormation dedicated to doctoral students can be accessed via the

COURSES section (in the horizontal menu above the photos) > Third

Cycle > Doctorates.

SIFA serviceDoctoral students can take advantage o the SIFA on-line service or:

checking and changing their personal data

printing certifcates

They must use the SIFA on-line service to:

renew their enrolment

apply or admission to the fnal examination.

Interns

Matriculation

To enrol in a specialisation school, you must submit the ollowing tothe International Students Ofce:

1. the completed and signed matriculation orm


3. a copy o your residence permit receipt

4. your taxpayers code

5. the enrolment ee payment receipt.


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Fees and scholarships


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Scholarships

There are various types o scholarships, some o which are aimed

specifcally at oreign students.

Scholarships offered by the Italian government

Intended or non-EU students, these scholarships are oered by

the Italian Ministry o Foreign Aairs. To fnd out how to obtain a

scholarship, you can contact the Italian diplomatic representation or

consult the Ministry's website at www.esteri.it/MAE/IT ollowing the

path> Services> Foreign Nationals>Work and Study Opportunities

or Foreigners, or write to the Ministry o Foreign Aairs: Ministero

degli Aari Esteri Direzione Generale per le Relazioni Culturali

Ufcio IX piazzale della Farnesina 1 00194 Roma.

Scholarships offered by the University and the C.I.Di.S.

Allocated each year to students on dierent years o courses, thescholarships are awarded according to merit and income, as shown by

ISEE/ISEEU certifcation.

The scholarships are managed and allocated by the C.I.Di.S., and a part

o those provided by the University are specifcally reserved for non-

EU students. In order to apply, you must contact the C.I.Di.S. by 30

September 2011.

Detailed inormation can be ound on the portal www.unimi.it/ENG,

ollowing the path COURSES > Fees, exemptions, scholarships and

loans>

Scholarships.

Scholarships for disabled students

Every year, the University awards scholarships, by means o a

competitive examination, to rst-year disabled students.

Full inormation can be ound in the section COURSES > Fees,

Exemptions, Scholarships and Loans > Scholarships on the University

portal www.unimi.it/ENG.


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The University on-line


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All students are assigned an email box with a capacity o 150 MB.

The box can be accessed with the log-in credentials received upon

completion o matriculation.

Consisting o a user name and apassword, your log-in credentials are

also required to use the SIFA services, the digital library, the services

o the CTU (the Universitys multimedia and e-learning centre) and to

access the AIR, the Research Archive.

Your user name, which is also your e-mail address, is generatedautomatically and structured as ollows: name.surname@studenti.

unimi.it.

The e-mail box may be consulted and used directly via the portal www.

unimi.it, by selecting Webmail studenti in the Accesso rapido

column on the right.

You can change your passwordand resolve any problems by visiting

the page www.unimi.it/studenti/posta_elettronica.htm.

Please noteYour University e-mail address is the sole channel for official

communications .

Thereore, it is essential that you regularly check and empty your e-mail

box in order to avoid exceeding your quota.

The University portal

www.unimi.it/ENG is the address o our Universitys international

portal. Its pages contain all the inormation you will need. Like every

website, the portal is constantly changing, but there are several fxed

paths to help you fnd your way. The ones that regard you most

directly are the COURSES and STUDENT SERVICES sections (both in

the horizontal menu above the photos) and the Segreterie Studenti

(Students Secretariat) banner on our Italian website (www.unimi.it).

In the COURSES section you will fnd all the inormation you need

about the various aculties, with links to the website or each degree

course and the on-line courses.

The STUDENT SERVICES section, on the other hand, oers inormation

which is designed to help students deal with all other aspects o

university lie.

Every month, the Segreterie studenti section on our Italian website

(www.unimi.it) highlights the most requently requested inormation,

regarding such things as general orms, payment orms, regulations,

ees, deadlines, etc.


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Inomail Segreterie

Inomail Segreterie is an inormation service provided by the Students

Secretariat, which can be accessed via the portal www.unimi.it >

Segreterie studenti.

Ater logging-in with your e-mail credentials, you can fll in the on-line

orm: choose the category o inormation that interests you and send

your query to the Secretariat. You will receive a prompt reply.

Unimia

Unimia is your customisable home page, which gives you access

to all the most important inormation concerning study (examination

enrolment, lesson programmes and times), administration

(administrative position, ees, benefts) and your university career

(academic position, electronic record book, average examinationmark). The page also allows you to use the study, secretariat (SIFA),

guidance, internships and job search services (COSP).

With Unimia, you can create your own personal lesson calendar, keep

an eye on the syllabi that interest you, obtain inormation about the

teaching sta and organise a directory o the most useul university

websites.

How to access the pageUnimia can be accessed at unimia.unimi.it or rom the homepage o

the portal www.unimi.it, ollowing the path > Servizi online Sia and

logging-in with your user name and password.

Please noteAt the moment, Unimia is only available or the aculties o Pharmacy,

Law, Exercise and Sports Sciences and Veterinary Medicine. The servicewill be activated during the course o the year or all other aculties.

SIFA service

The on-line SIFA (Integrated Faculty Services) environment has been

created in order to simpliy administrative procedures and cut down

on queues at desks. The service allows you to:

check your personal data and administrative position

print certifcates

enrol or examinations, courses and workshops

draw up a study plan

apply or exemption rom payment o ees enrol or competitive examinations or the Erasmus programme and

or student collaborations

calculate the second instalment o your ees by means o a simulator.

The service can be accessed in two ways:

via Internet, using your e-mail address and password

with the sel-service terminals, using your matriculation number

and PIN.

The terminals, which are located in various University buildings

or details see www.unimi.it/studenti/1129.htm provide on-screen

inormation and can be used to print documents and certifcates.

Payment o ees: on-line payment slips

The payslips or payment o the frst and second instalments o your

university ees must be downloaded rom the portal, accessing theappropriate page via the Segreterie studenti banner and selecting

> Scarica i bollettini Mav per i pagamenti delle tasse universitarie.


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Searching with Google

At the top right o the home page, you will fnd the Google searchengine box, which can be used or searching the portal and the other

University websites.

Keep up to date with Twitter

You can keep up to date with administrative news (ees, loans, scholarships,

deadlines, etc.) through Twitter. Follow us on UNIMIsegreterie.

You can access us directly or rom the home page o the portal.

The Statale on Facebook

The University also has its own ofcial Facebook page, which can be

ound at: www.acebook.com/laStatale. You can keep up to date with

University news, take part in discussions or comment on posts.

RSS Feeds

University news, announcements and press coverage are also available

via RSS Feeds. Follow the link rom the home page to discover how toreceive the updates.

Hotspots and wi-f service

A number o hotspots are active around the University,

enabling you to access the network with a laptop or

palmtop equipped with a wireless interace.

This means that you can connect to the University network and rom

there to the Internet by using a laptop and your log-in credentials.

The areas which are currently covered are shown by signs. For details

o coverage and how to confgure your computer or access, go towww.divtlc.unimi.it/Rete/home_hotspot.html.


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Services or students


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Services or students

Accommodation and reectories

In the STUDENT SERVICES section o the University portal www.unimi.it/

ENG, you will fnd the Refectories and Accommodation subsection,

which contains a ull list o solutions or students: reectories,

restaurants oering special deals arranged by the University and the

accommodation notice boards, where you can fnd a bed, a room or

an apartment.

I your stay in the city is to be a short one, or i you need a place

to stay while looking or more permanent accommodation, you maybe interested to know that the University has an excellent guestroom

service (or inormation write to [email protected])

and special agreements with OstellOlinda (www.olinda.org) and the

Lambrate Hostel (www.lambrate-hostel.it).

You can also consult the website o the Province o Milan www.

visitamilano.it which eatures a list o all the hotels, restaurants and

pizzerias in Milan and the surrounding province.

Italian language courses

Our University oers Italian language courses or foreign students:

or Chinese students taking part in the Marco Polo programme

or Erasmus students and those enrolled on the Cultural Mediation

programme

or doctoral students.

There are also summer courses, which are held between July and

September at Gargnano (BS) on Lake Garda or in Milan.

For inormation, consult the portal webpage www.calci-ateneo.it, orcontact the CALCIF, the university centre which manages our Italian

language courses:

CALCIF

Department o Modern Philology (ground oor)

via Festa del Perdono, 7 20122 Milan

tel. + 39 02 503.12812

ax + 39 02 503.12656

SuggestionsAlternatively, there is also an on-line course oered by the intervarsityconsortium ICON, o which our University i s a member (www.italicon.

it) or the extremely eective courses or oreigners oered by the

Municipality o Milan (www.lingueincomune.it).

Services or disabled students

The University o Milan provides assistance or disabled students,

guaranteeing transport services, learning and computer support,

tutoring and assessing the possibility o taking specifc measures (e.g.,

or cases o dyslexia, dyscalculia, dysgraphia, dysorthographia).

Service for Disabled Students

via Festa del Perdono, 7 20122 Milan

tel. + 39 02 503.12225 12353

ax + 39 02 503.12253


SuggestionsYou can fnd inormation about the service on the portal webpage

www.unimi.it/ENG/student/31204.htm.


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Living in Milan


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Living in Milan

Cars, bicycles and trains

Those who cant live without a car should take a look at the Car Sharing

website (www.milanocarsharing.it). You will discover that hiring a car,

even or just a ew hours, is not as expensive as you may think.

Cycling enthusiasts who wish to explore the city on two wheels can

take advantage o the bicycle hire service BikeMi (www.bikemi.com),

which is provided by the Municipality o Milan, or visit the website o

Ciclobby (www.ciclobby.it), an association that has been promoting

bicycle travel in the city and organising group excursions or many years.

For travelling outside o the city, useul websites include those oTrenitalia (www.trenitalia.it), the airports o Linate, Malpensa (www.sea-aeroportimilano.it) and Orio al Serio (www.orioaeroporto.it) and

the website o the Autostradale (www.autostradale.it), which contains

timetables and ticket prices or the buses that link Milan to several o

Italys most important tourist destinations.

I, on the other hand, you wish to travel around Europe, you will fnd

all the inormation you need on the European Youth Portal (europa.eu/

youth/travelling_europe/index_eu_en.html).

SuggestionsI you are travelling by car or on oot and require directions, you can

consult the TuttoCitt (www.tuttocitta.it/mappa/milano) or ViaMichelin

(www.viamichelin.it) websites.

Useul links and numbers

Emergencies

It is helpul to remember that the Italian health service is public andree, especially in the case o emergencies.

Almost every city hospital has a Casualty Department or medical

emergencies, A complete list can be ound on the website www.asl.

milano.it/sos/serviziemergenza.asp. I it is impossibile or you to reach

the nearest hospital you can call 118, the number o the ambulanceservice (www.118milano.it).

I you fnd yoursel in danger or have urgent need o protection you

can request help by calling 113, the number o the State Police

(www.poliziadistato.it), or 112, the number o the Carabinieri (www.

carabinieri.it) or, in the event o a fre, 115, the number o the Fire

Brigade (www.vigiluoco.it).

For bureaucratic matters concerning residence permits you can consult

the website o Milans Police headquarters, or called "Questura"(www.poliziadistato.it).


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Notes


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UNIVERSIT DEGLI STUDI DI MILANO

Welcome Ing 2011

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Transcript of Welcome Ing 2011