Rozszerzenie mozliwosci aplikacji biznesowych

©2012 IBM Corporation1

Rozszerzenie możliwości aplikacji biznesowych poprzez integracje

Rafal Danecki | Solutions Architect | IBM

Social Networks are part of New Intelligence

| © 2012 IBM Corporation

Agenda

■ Open discussion■ Examples

─ECM Integration for IBM Connections─Social Compliance─Social Business Intelligence


Social Personal Files and Document Libraries

Personal FilesStore my files

Share with individuals

Community FilesShare with teams

Collaborate

Relate to a specific community

Document LibrariesCreate single version of the truth

Enterprise scale

Manage Documents


Example of a File's lifecycle

Personal Files● Start with a concept● Create presentation● Create early drafts● Show to select colleagues

Community Files● Share with team members● Generate feedback● Collaborate● Develop new versions

Add to

Community

Document Libraries● Approve final documents● Manage published versions● Retain and Archive● Leverage ECM infrastructure

Add to

Library


IBM Connections overview

Home pageSee what's happening across your social network

BlogsPresent your own ideas, and learn from others

CommunitiesWork with people who share common roles and expertise

Micro-bloggingReach out for help your social network

ProfilesFind the people you need

Social AnalyticsDiscover who and what you don’t know via recommendations

BookmarksSave, share, and discover bookmarks

FilesPost and share, documents, presentations, images, and more

WikisCreate web content together

ActivitiesOrganize your work and tap your professional network

ForumsExchange ideas with, and benefit from the expertise of others

Media GalleryAdd sizzle by sharing rich media like Photos and Videos

Ideation BlogsCreate ideas and leverage the crowd to develop them

Document LibrariesSecurely manage and collaborate on business documents

© 2011 IBM Corporation

● Add ECM Custom Library to Community

● Connect to ECM library (CM8 or FileNet)

● Interact with ECM content from within a Community

A Social View of ECM Content


ECM Integration Settings in IBM Connections

Add your ECM Server URL & choose whether to login with your

Connections credentials or different ones.

Choose library to associate.

Select preferred view and column sort for

the widget.

IBM Connections 3.0.1 integration with IBM ECM

Easily configure your ECM library to access and manage content from within Connections

Display ECM folders and content within a Community

View, edit, check-in, & check-out documents directly to IBM’s ECM repositories via Connections

Select ECM assigned document or item types and edit properties

Prompt users for required metadata, driven from FileNet or IBM Content Manager

IBM Social Content Management


Value of Connections with ECM integration

■ The ability to “publish” social team content to enterprise content repositories where they can be stored, archived, records managed, business processes, etc.

■ The ability to scale to handle large volumes of content

■ The ability to properly manage large file formats…such as multimedia, video, high resolution images, etc.

■ The ability to meet regulatory compliance issues such as retention management

■ The ability to include enterprise content in context of a social network


Social Compliance

12©2011 IBM Corporation

Internal Social Business requires rules and regulations

Financial staffUsing social networks to increase productivity.Breaks “Ethical wall” separation between analysts/brokers and regular staff

Human ResourcesOn-boarding and knowledge sharing are accelerated.The risk of sharing sensitive or personal information becomes greaterEverybody

Use the communication channel best suited to get the job done.Wikis, Blogs, Forums, IM augment or replace email and create additional burden on data retention requirements

Mobile WorkforceFaster access to critical ad-hoc information.Risk of exposing core IP through less secured channels

© 2011 IBM Corporation 13

What does Vantage for IBM Connections do?● Content Logging captures content posted by Connections users

Conversational Data • Blogs• Forums• Wikis

● Ediscovery Reviewer UI will show content in context of other related items Export to eDiscovery or ECM Platform

• Each piece archived individually and • Includes tags to related items

Non-Conversational Data• Activities• Communities,• Profiles,• Bookmarks• Files


What does Vantage for IBM Connections do?

● Content Inspection Prevent data leaks and abusive language

• Use lexicons defined to filter content based on keywords, phrases, and regular expressions

• Can be enabled for text content in files

Send alerts based on content detected Content rules can be targeted to specific groups

● Granular Policy Control Define policies at a global, group or user level to map to

compliance or corporate governance standards


Lexicon keyword match


Searching under specific content category


Search results showing lexicon matches=“guarantee”


Interaction details with lexicon match highlighted


Ability to Drill Down To Show Context in Employee Posted Content


Key competitive advantages● Product Differentiators

– Actiance Compliance Solution is purpose built for IBM Connections and Sametime

– Direct API Level Integration

– Connector to process real-time events using synchronous events generated by

Connections

– All policy & logging configured in a central Vantage installation

– Roadmap alignment

● Partnership Differentiators– IBM can sell a complete solution--Customers will be able to buy via Passport

– IBM and Actiance have been partners for 5+ years

– Executive Level alignment


Social Business Intelligence

Social Networks are part of an Organization

“I need to easily access decision history in order to learn, reference and create best-practices.”

“I need to easily connect with people who are relevant to the decisions I make.”

“I need to better understand the perspectives of my colleagues.”

Inform

Engage

Align

Business Intelligence

Delivering the right information to the right people at the right time

Actively exploring, analyzing and using information

Collective intelligence to share insights and gain alignment

Delivering business users the freedom they need and IT the performance, security and reliability they demand.

The New Promise of BI

Inform

Engage

Align

Align

Align

Engage

InformWhy it’s a business imperative● The best decisions cross over many decision

makers, functions, departments, systems and processes.

● Individuals have key insights, knowledge and anecdotal evidence critical to effective decisions

Requirements● Collaboration and social networking to form decision networks● Linking BI to everyday tasks● Adding business context to information ● Workflow to establish accountabilities and accelerate alignment

AlignCollective intelligence to share insights and gain alignment

● Capabilities/Features─ Support for annotations/comments─ Surface common business terms─ Visualize data lineage─ Built in collaboration and social networking─ Support for workflows • Annotations

• Common business terms• Collaboration

Align

DemoIBM Cognos Collaboration

Quarterly Sales Review in Action

Business Intelligence + Collaboration Complementary Capabilities

Thank you

29 | © 2012 IBM Corporation

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Rozszerzenie mozliwosci aplikacji biznesowych

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