Mark Diskowski Resume
2
Mark Diskowski (510) 593-3505, [email protected] Objective: Seeking a position in Management. EDUCATION M.B.A., Option: Operations, California State University, Hayward, CA Expected - 03/17 B.S., Dietetics San Jose State University, San Jose, CA Treasurer, SJSU Nutrition and Food Service Club Relevant Coursework : Managerial Communications / Issues in Marketing / Executive Leadership / Financial Accounting / Info Systems Development & Mgmt. / Data Analysis & Decision Modeling / WORK EXPERIENCE Stamp Maker, Berkeley Stamp & Engraving, Berkeley, CA 10/2013 - Present • Assist customers in creating customed stamps for business and private parties. • Evaluate feasibility of design ideas, based on serviceability, budget, production costs/methods, and etc. • Research and prepare sketches of ideas, detailed drawings or illustrations per client’s request; confirm with client for final approval; if unsatifactory, modify and refine designs to customer’s satisfaction. • Gauge production time depending on specifications and intricaticies to better meet customer’s needs. • Ensure ongoing and consistent customer satisfaction by providing on- time delivery and follow-up. • Demonstrate excellent communication skills; answer questions via email, telephone, and in-person. • Process transactions from company website, utilizing QuickBooks for invoicing. • Respond quickly and diplomatically to client concerns to ensure superior service and satisfaction. Food Service Worker, Children’s Hospital Cafe, Oakland, CA 08/2004 - 02/2013 • Processed payments for customers, families, and employees; closed out drawer at end of shift. • Trained new employees and oversaw activities of 5+ employees during shifts. • Assisted with monitoring food preparation methods, dietary compliance, portion sizes, garnishing, and food presentation to ensure that food was prepared correctly and in an acceptable manner. • Successfully resolved complaints regarding food quality and service.
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Transcript of Mark Diskowski Resume
Mark Diskowski (510) 593-3505, [email protected]
Objective: Seeking a position in Management.
EDUCATIONM.B.A., Option: Operations, California State University, Hayward, CA Expected - 03/17B.S., Dietetics San Jose State University, San Jose, CA
Treasurer, SJSU Nutrition and Food Service Club
Relevant Coursework: Managerial Communications / Issues in Marketing / Executive Leadership / Financial Accounting / Info Systems Development & Mgmt. / Data Analysis & Decision Modeling /
WORK EXPERIENCEStamp Maker, Berkeley Stamp & Engraving, Berkeley, CA 10/2013 - Present• Assist customers in creating customed stamps for business and private parties.• Evaluate feasibility of design ideas, based on serviceability, budget, production costs/methods, and etc.• Research and prepare sketches of ideas, detailed drawings or illustrations per client’s request; confirm
with client for final approval; if unsatifactory, modify and refine designs to customer’s satisfaction.• Gauge production time depending on specifications and intricaticies to better meet customer’s needs.• Ensure ongoing and consistent customer satisfaction by providing on-time delivery and follow-up.• Demonstrate excellent communication skills; answer questions via email, telephone, and in-person.• Process transactions from company website, utilizing QuickBooks for invoicing.• Respond quickly and diplomatically to client concerns to ensure superior service and satisfaction.
Food Service Worker, Children’s Hospital Cafe, Oakland, CA 08/2004 -02/2013• Processed payments for customers, families, and employees; closed out drawer at end of shift.• Trained new employees and oversaw activities of 5+ employees during shifts.• Assisted with monitoring food preparation methods, dietary compliance, portion sizes, garnishing, and
food presentation to ensure that food was prepared correctly and in an acceptable manner.• Successfully resolved complaints regarding food quality and service.• Responsible for stock room and inventory control; received stock items and recorded data; unpacked
dry/refrigerated items, followed first-in, first-out procedures, and investigated stock discrepanices.• Performed maintenance and cleaning in café area.• Produced trays as ordered by dietian’s office.
Lab Stockroom Technician, Diablo Valley College Chemistry Stockroom, Pleasant Hill, CA 03/1999 - 09/2000• Managed and maintained lab supplies to ensure availability to students. • Prepared sample chemicals for use in lab instruction.
VOLUNTEER EXPERIENCEPharmacy and Dietary Volunteer, Contra Costa Regional Medial Center, Martinez, CA 02/1998 - 06/1999• Addressed questions at the information desk.• Obtained clinical specimens and transported them to the lab.
TECHNICAL SKILLSFamiliar with Mac/PC platforms, MS Office, and CorelDraw Graphics, Adobe Illustrator
PROFESSIONAL AFFILIATIONS• American Production & Inventory Control Society (APICS)
