FRAMEWORK TOOL€¦ · Jest to problem powszechny we wszystkich krajach partnerskich –...

FRAMEWORK TOOL – NARZĘDZIE WSPIERAJĄCE PODNOSZENIE KWALIFIKACJI W PRZEDSIĘBIORSTWACH

FRAMEWORK TOOL – A TOOL SUPPORTING DEVELOPMENT OF QUALIFICATIONS IN ENTERPRISES

Judith Clarkson Virtual College, Wielka Brytania

Judith Clarkson Virtual College, United Kingdom

Judith Clarkson General Manager Virtual College Limited

The Framework Tool a tool supporting development of qualifications in

enterprises

Need Learning Solution

PROCESS Delivery

Money £

Time

Knowledge

Skills

Preferences

Circumstances

External Factors

Key Drivers

Production

Learning Champion Engagement

Guiding Solution Development Piloting Solutions

Development Solutions VLEs

Authoring tools Web casts Online assessments

Repositories

Re-purposing tools

Delivery Solutions

http://www.rainbowsymphony.com/imagesweb/bigpro.jpg

Framework Tool

The solution How do I find out

what can be done

SMF

“Remove the confusion”

http://equal.virtual-college.co.uk

In development…..

Live demo…..

http://equal.virtual-college.co.uk/



http://el2w.blogspot.com

Live demo…..

http://el2w.blogspot.comqual.virtual-college.co.uk/

Thanks

COMPeTERE – WSPÓŁPRACA W RAMACH PARTNERSTWA MIĘDZYNARODOWEGO

PREZENTACJA WYNIKÓW BADAŃ

COMPeTERE – COOPERATION WITHIN INTERNATIONAL PARTNERSHIP

PRESENTATION OF STUDY RESULTS

Teresa Williams Knowledge Base, Wielka Brytania

Łukasz Arendt Instytut Pracy i Spraw Socjalnych

Teresa Williams Knowledge Base,United Kingdom

Łukasz Arendt Institute of Labour and Social Studies

A study on e-learning and ICT needs of SME/Fs and micro-firms

presented by Teresa Williams Project Manager e-learn2work England, UK

The members

ELEC, Belgium

ITQual, Poland

e-Micro, Spain

e-learn2work, UK

A genuine co-operation

The rationale to help strengthen the adaptability of

employees, owners and/or managers of SME/Fs to technological change that affects their ability to succeed in today’s digital economy.

to evaluate the role of e-Learning as an informal and formal training medium within SME/Fs

identify and understand the barriers in using ICT as a means of learning within the context of e-Learning

The management

UK Development Partnership is the lead secretariat

4 Working Groups -Co-ordinators Group (Chair, UK) -Research Working Group (Chair, Poland) -e-Learning Working Group (Chair, UK) -Basic Skills (Chair, Spain)

The activities

Information exchange: study

visits, conferences and seminars Common Research Collect best practice Disseminate and mainstream the

Transnational findings

The activities …

Create guidelines Identify competency gaps and

areas of improvement within the context of ICT

Develop information package on basic skills

The outcomes and outputs Reports on the findings from the

common research Workshops Guidelines/models/standard Auto-diagnostic tool COMPeTERE website includes an

International Library Communication portal Glossary of terms Case studies

The added value Increased knowledge and experience Widen networks Enhanced prestige and credibility of

members Improved working methods Opportunities for other future

collaborative work Create products and services that

could have European wide application Develop friendship

Finally…

“We may have all come on different ships, but we're in the same boat now.”

by Martin Luther King (1929-1968), American famous leader

Finally…

Thank you for your attention.

Warszawa, 26-27.04.2007r.

COMPeTERE – wyniki badań w partnerstwie ponadnarodowym

COMPeTERE – Transnational Common Research Results

Łukasz Arendt Instytut Pracy i Spraw Socjalnych (Institute of Labour and Social Studies)

Warszawa, 26-27.04.2007r.

Wprowadzenie The Research Background

•Badania zostały przeprowadzone w małych i średnich przedsiębiorstwach w wybranych regionach Belgii, Hiszpanii, Polski i Wielkiej Brytanii.

•The research has been carried out in Small and Medium-sized Companies in chosen regions of Belgium, Poland, Spain and the UK

Warszawa, 26-27.04.2007r.


• W każdym z krajów wchodzących w skład Partnerstwa COMPeTERE w badaniu wzięło udział 120 pracodawców* i 60 pracowników

•The sample consisted of 120 owner-managers* and 60 employees from each partner country

* W przypadku Belgii: 43 pracodawców * For Belgium 43 owner-managers

Warszawa, 26-27.04.2007r.

Wyniki badań - Research findings - Strategia Strategy

• MŚP nie opracowują strategii działania SMFs and SMEs do not use strategic approach in

their business • Brak planu szkolenia pracowników Lack of staff development plan • Brak wydzielonego budżetu na szkolenia Lack of budget for training • Działania szkoleniowe są podejmowane ad hoc Training actions are taken ad hoc

Warszawa, 26-27.04.2007r.

Wyniki badań – możliwość Research findings - udziału w kształceniu availability for learning

0

10

20

30

40

50

60

%

Wysoka High ŚredniaSome

Niska Little Brak Noavailability

W godzinach pracyIn working hours

BasePolandSpainUK

Belgium

Pracodawcy Owner-managers

Warszawa, 26-27.04.2007r.

Wyniki badań – możliwość Research findings - udziału w kształceniu availability for learning Pracodawcy Owner-managers

0

20

40

60

80

%

WysokaHigh

ŚredniaSome

Niska Little Brak Noavailability

Poza godzinami pracy Out of working hours

Base

Poland

Spain

UK

Belgium

Warszawa, 26-27.04.2007r.

Wyniki badań – możliwość Research findings - udziału w kształceniu availability for learning Pracownicy Employees

-1020

30405060

%

WysokaHigh

ŚredniaSome

Niska Little

Brak Noavailability

W godzinach pracyIn working hours

BasePolandSpainUK

Belgium

Warszawa, 26-27.04.2007r.

Wyniki badań – możliwość Research findings - udziału w kształceniu availability for learning Pracownicy Employees

-

20

40

60

80

100

%

WysokaHigh

ŚredniaSome

Niska Little

Brak Noavailability

Poza godzinami pracyOut of working hours

BasePolandSpainUK

Belgium

Warszawa, 26-27.04.2007r.

Wyniki badań – możliwość Research findings - udziału w kształceniu availability for learning • Większość kadry zarządzającej i pracowników MŚP zadeklarowało brak bądź niewielkie możliwości wzięcia udziału w kształceniu zarówno w czasie pracy, jak i poza godzinami pracy. Jest to problem powszechny we wszystkich krajach partnerskich – sezonowość, wahania aktywności w cyklu dziennym czy też zmianowość pracy nie mają wpływu na to zjawisko.

•Most owner-managers and employees reported lack or little availability for learning and development in working hours, as well as out of working hours. This is a universal problem for all countries – slack and busy periods within a year or on daily basis as well as shift work do not affect the availability for learning

Warszawa, 26-27.04.2007r.

Podejście pozytywne Postitive approach

Warszawa, 26-27.04.2007r.

Wyniki badań Research findings

• Udział w kursach prowadzonych w formie e-learningu nie jest popularnym sposobem zdobywania wiedzy i umiejętności w MŚP. Pracodawcy i pracownicy korzystają z e-learningu w sposób nieformalny podczas codziennej pracy i w życiu prywatnym, ale nie postrzegają tego jako sposobu uczenia się.

•Formal E-learning is not a popular way to aquire new knowledge and skills within SMEs. Owner-managers and employees do informal e-learning in their everyday work and private life, however they do not consider it a way of learning

E-learning

Warszawa, 26-27.04.2007r.

Wyniki badań Research findings

E-learning

Doświadczenia z kursami e-learning: pracodawcyE-learning experience: owner-managers

0

20

40

60

80

100

IT Zw iązane zpracą Job

related

Języki obceLanguages

Inne Other Brak None

%

Base

Poland

Spain

UK

Belgium

Warszawa, 26-27.04.2007r.

Wyniki badań Research findings E-learning

Doświadczenia z kursami e-learning - pracownicyE-learning experience - employees

0

20

40

60

80

100

IT Związane zpracą Job related

Języki obceLanguages

Inne Other Brak None

%

Base

Poland

Spain

UK

Belgium

Warszawa, 26-27.04.2007r.

Wyniki badań Research findings Bariery e-learningu Barriers to e-learnig

•Ludzie preferują tradycyjne formy kształcenia – osobisty kontakt z nauczycielem/wykładowcą (bariera mentalna) People prefer traditional methods of learning – face to face contact with tutor (mental barrier) •Umiejętności obsługi komputera są nadal na niezadowalającym poziomie (bariera umiejętności) The level of computer familiarity is still unsatisfactory (skills barrier) •W małym stopniu wskazuje się na barierę związaną z brakiem dostępu do komputera czy Internetu Lack of access to a computer or Internet is perceived as a minor barrier

Warszawa, 26-27.04.2007r.

E-learning E-learning Podejście modelowe Model Approach

Warszawa, 26-27.04.2007r.

COMPeTERE COMPeTERE Proponowanie podejście Solution

Warszawa, 26-27.04.2007r.

Dziękuję za uwagę Thank you for your attention

Projekt realizowany przy udziale środków Europejskiego Funduszu Społecznego w ramach Inicjatywy Wspólnotowej EQUAL

Projekt realizowany jest przez Partnerstwo na Rzecz Rozwoju "IT QUAL", w skład którego wchodzą:

Wyższa Szkoła Biznesu - National Louis University, Polskie Stowarzyszenie Zarządzania Kadrami, Instytut Pracy i Spraw Socjalnych, Altkom Akademia Sp. z o.o. i Capgemini Sp. z o.o.

Adres: 01-022 Warszawa, ul. Bellottiego 3B Nazwa instytucji: Instytut Pracy i Spraw Socjalnych

Telefon: 022 536 75 11 Faks: 022 536 75 11 E-mail: [email protected] Informacje o projekcie: www.itqual.pl

PROJEKT ELEC – ROLA E-LERNINGU W SEKTORZE MŚP

ELEC PROJECT – ROLE OF E-LEARNING IN THE SME SECTOR

Eduard Bieseman Vibam, Belgia

Eduard Bieseman Vibam, Belgium

26-27 April 2007 IT COMPETENCES

A CHANCE FOR THE SME SECTOR

Website www.be-odl.org

Products Projects

Events

S²NET

Belgian Network for Open and Distance Learning

Equal project ELEC

Belgian Network for Open and Distance Learning

TWO GUIDES • From content to e-content

• From learning towards e-learning

Objective of the ELEC project

From content to e-content

Example of sound and animation

http://www.bozzetto.com/flash/fem_male.htm

From learning towards e-learning

Equal project ELEC

Partners’ objectives

Equal project ELEC

Partners objectives: Sector Funds

• E-content – Help and stimulate SME-internal trainers to

evaluate the e-learning-possibilities – Basic “startup help” to enter with existing

content in the e-learning world • E-learner

– Main objective of the sectorfunds to provide training to ALL employee’s in the sector. Employee’s in SME’s & SMF’s need specific focus and support.

Equal project ELEC

Partners objectives: EDUCATION

• E-content – Help and stimulate teachers to start using

e-learning • E-learner

– Students of today are using the internet as a basic resource.

– Guide on “How to learn with e-learning”

Equal project ELEC

Partners objectives: PUBLIC

• E-content – Help and stimulate trainers to start using

e-learning • E-learner

– Lower the threshold for unemployed people to get access to e-learning modules

– Create good advise to make e-learning successful.

Equal project ELEC

Partners objectives: PRIVATE PROVIDERS

• E-content – Increase the awareness in companies and

education for the e-learning possibilities – To develop more market perspectives

• E-learner – More motivated e-learners means a growing

need for more e-content.

ELEC in 2007/2008 “to do’s” – Testing of both guides – Digital versions – Dissemination

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= Interim Report

ADAPTACYJNOŚĆ MŚP W PORTUGALII – PARTNERSTWO RHXXI

Adaptability of SME in Portugal – RHXXI PARTNERSHIP

Anna Meireles Portugalski Uniwersytet Katolicki, Portugalia

Portuguese Catholic University, Portugal

Anna Meireles

Universidade Católica Portuguesa • Porto

Human Resources for the 21st Century

March 2007

RHXXI Human Resources for the XXI www.rhxxi.uern.pt/rhxxi Main Results External Evaluation UCP • Porto



March 2007

MAIN OUTPUT

Integrated system for the development of competencies both at company (SME’s) and worker level, build-up in two main self-diagnosis tools based in the internet, promoting the definition and planning of learning paths looking towards the competitiveness and employability in the knowledge society.



March 2007

1. SELF-DIAGNOSIS

Participated, reflexive, tested in a pilot experience, possibility of being mediated;

Over than 116 organizations answred the questionnaire and received a personalized feedback;

Over than 248 individuals answred the questionnaire and received personalized feedback.

2. PREPARATION OF AGENTS FOR THE DIGITAL ECONOMY

Design and validation of a new training course “Agents for the Digital Economy”

Number of Agents trained: 15

Number of hours of training: 24 hours



March 2007

3. DEVELOPMENT OF PROMOTING WORKSHOPS

Number of Workshops: 4

Number of Participants: 90

4. DEVELOPMENT OF E-LEARNING MODULES

Number of Modules: 10 Modules (5+5)

www.rhxxi.uern.pt/rhxxi/conteúdos

5. DISTANCE LEARNING PROGRAMME

e-Learning plataform adopted: Moodle

Programme in course



March 2007

6. TRANSNATIONALITY

Projects involved: 3 countries: (PT, PL, SP)

Development, Test and Exchange of methodologies and tools

Self-diagnosis for SME in PT, PL, SP

Self-diagnosis for Individuals in PT, PL SP

7. PROJECT DISSEMINATION

Project Portal (PT and EN)

• Over than 3.701 accesses in a six month period

• Local training offer promotion: over than 16 courses

• Good pratices published: 8

• Technico-pedagogical resources published: 2

• Published documents: 26

PRZEWODNIK NAJLEPSZYCH PRAKTYK – PARTNERSTWO ADAPTATIC.CLM

BEST PRACTICES GUIDE - ADAPTATIC.CLM PARTNERSHIP

Emilia Martin Partnerstwo Adaptatic, Hiszpania

Emilia Martin

Adaptatic Partnership, Spain

TRANSNATIONAL BEST PRACTICES

CONCERNING ADAPTATION OF SMEs TO ICTs

“IT Competences – A chance for the SME sector” 26-27 April 2007

Polonia Palace Hotel, Warsaw

TRANSNATIONAL BEST PRACTICES GUIDE

The aim of this presentation is to show you more in depth the structure of the transnational best practice guide,

a common transnational product coordinated by the Spanish DP CHAPTER 1: INTRODUCTION CHAPTER 2: PAEENET: Summary of each national project:

2.1. POL-82 2.2. PT-2004-193 2.3. ES-ES20040281

CHAPTER 3: HOW DO OUR DPs SUPPORT SMEs to FACE ICTs CHANCES?

3.1: Creation of an innovative tool: The self diagnosis tool addressed to measure

the level of adaptation of enterprises to the digital economy (Portugal). 3.2: New professional profiles: Consultant Adaptatic & Digital Agents (Spain). 3.3: The way Polish partners support SMEs of “digital exclusion” (Poland).

TRANSNATIONAL BEST PRACTICES GUIDE

CHAPTER 4: COMMON PRODUCTS:

4.1: Transnational Web and Intranet (www.paeenet.org) 4.2: Pilot experience with the self diagnosis tool. 4.3: Study about the adaptability of European SMEs enterprises to

ICTs. 4.4: Workshops/study visits. 4.5: Transnational evaluation. 4.6: Transnational best practices concerning adaptation of SMEs to

ICTs. CHAPTER 5: CASE STUDIES:

5.1: 2 model enterprises in the use of ICTs from Portugal. 5.2: 2 model enterprises in the use of ICTs from Spain. 5.3: 2 model enterprises in the use of ICTs from Poland.

CHAPTER 6: TEN GOLDEN RULES FOR CARRYING OUT A “GOOD

TRANSNATIONALITY”

http://www.paeenet.org/

CHAPTER 1: INTRODUCTION

• The main objective of the guide is to promote INNOVATION not only in the framework of

the PAAE project but also in the training and employment policies and practices which are in force at national, regional and local level throughout the European Union.

• The PARTNERSHIP IN ACTION FOR EQUALITY IN EUROPE has developed some good

practices that will be explained in this guide. • Equal is part of the European Union’s strategy for more and better jobs and for ensuring

that no-one is denied access to them. Funded by the European Social Fund, Equal Program tests NEW WAYS OF TACKLING DISCRIMINATION AND INEQUALITY experienced by those in work and those looking for a job.

CHAPTER 2: PAEENET: Summary of each national project:

• PARTNERSHIP IN ACTION FOR EQUALITY IN EUROPE is composed by the following DPs: Partnership to develop ICTs´competences (Poland); Adaptatic.CLM (Spain) and Human Resources for XXI century (Portugal).

• OBJECTIVES: • To foster and insert companies and workers in the digital economy.

• To transfer expertise and results among the partners. • To exchange practice in ICT applications for resolving inequalities. • To research about ICT skills among SME, including skills for the knowledge Society. • To develop new methodologies to avoid info-exclusion, especially in SMEs (namely workers over

40-45 years old, women and rural areas). • To promote new methodologies and training, new approaches to increase ICT skills and lifelong

learning. • To learn mutually and empower in the fields of common instruments/methods/approaches/causes

and manifestations of discrimination. • To develop integral transnational solutions. • To exchange good practices related to implementation of the principle of equality between

women and men.

2.1. POL-82: PARTNERSHIP TO DEVELOP ICTs COMPETENCES IN POLAND

Name of the project: Partnership to develop ICTs´ competences in

Poland (www.itqual.pl) Entities involved:

» National Louis University » Capgemini » Pharma » The Institute of Labour and Social Studies » Altkom

Goal: The goal of the project “Partnership for IT competencies development in Poland” is to counteract discrimination such as excluding older employees (40+ years old) from labour market because of their lack of IT knowledge and skills.

http://www.itqual.pl/

2.2. PL-82: RHXXI – HUMAN RESOURCES FOR THE XXI CENTURY

Name of the project: RHXXI – Human Resources for the XXI century (www.rhxxi.uern.pt/rhxxi)

Entities involved: » Uniao das Associaçoes Empresariais da Regiao Norte (Uern) » Associaçao Industrial do Minho » Idite Minho » Núcleo Empresarial da Regiao de Bragança » Digital Partners » Associaçao Portuguesa dos Gestores e Tçecnicas de Recursos Humanos » Universidade Católica Portuguesa

Goal: The project is based on the development and maintenance of employability and human capital, having in mind the necessity of a parallel intervention of the fund at two levels: one that acts on the workers and another on the employers (SME), enabling therefore, the cutting of both, the gaps or deficits of skills in terms of explicit and tacit knowledge in regard to the ICTs, management of information and knowledge.

http://www.rhxxi.uern.pt/rhxxi

2.3. ES-ES20040281: ADAPTATIC.CLM

Name of the project: ADAPTATIC.CLM (www.adaptatic.org) Entities involved:

» City Council of Ciudad Real » Town Council of Valdepeñas » Town Council of Daimiel » Town Council of Socuéllamos » CEOE-Cepyme » UGT » Fundación Iniciativa de Futuro » Fecmes » Fundación Insula Barataria » IFI » Fundación Municipal Alcázar de San Juan » Afammer » Acime

Goal: Helping companies sited in “Comarca de la Mancha” (county of Ciudad Real), mainly to the SMEs managed by women and their workers (above all women, older than 45 years and employees with disabilities) to the adaptation to the use of new ways of management based on ICTs, particularly to the in force legislation about Information Society services, electronic signature and personal data protection.

http://www.adaptatic.org/


• A good practice can be defined, within this context, as anything that works in some way in combating forms of discrimination and inequalities in connection with the labour market, whether fully or in part, and that may have implications for practice at any level else-where.

• A good practice:

• It can represent practice at any level. • It needs not represent an overall project or program. • It could be a very specific process or activity. • It could also represent something that only emerges after comparison across

multiple settings, which may be more useful at the policy level than with program implementation considerations at the grassroots.

• Good practices of PAEENET:

– The self diagnosis tool addressed to measure the level of adaptation of enterprises to the digital economy (Portugal)

– Consultant Adaptatic & Digital Agents (Spain and Portugal) – The way Polish partners support SMEs of “digital exclusion” (Poland).


3.1: Creation of an innovative tool: The self diagnosis tool addressed to measure the level of adaptation of enterprises to the digital economy

(Portugal).

A self-diagnosis tool to define the company’s position within the digital economy, not only from an ITC point of view, but also from a broader point of view of information and knowledge. The objective of this tool is to help defining a group of actions to be implemented aiming the adequate insertion of the organization and its collaborators in the digital economy.

Portuguese DP will explain the following issues: - What: the activity - Transferable benefits - Beneficiary audience - Illustration: photographs, schemes. - Why: the background - How: the implementation - Obstacles: what did not work, and how were these overcome? - Success factors – what worked well?


3.2: New professional profiles: Consultant Adaptatic & Digital Agents (Spain). Within this chapter we will talk about the new professional profiles created by the Spanish

and the Portuguese DP: CONSULTANT ADAPTATIC & DIGITAL AGENTS. The Spanish and Portuguese DP will explain the following issues: - What: the activity - Transferable benefits - Beneficiary audience - Illustration: photographs, schemes. - Why: the background - How: the implementation - Obstacles: what did not work, and how were these overcome? - Success factors – what worked well?


3.3: The way Polish partners support SMEs of “digital exclusion” (Poland).

The Polish DP will fulfill the following questions in order to complete this chapter: - What: the activities - Transferable benefits - Beneficiary audience - Illustration: photographs, schemes. - Why: the background - How: the implementation - Obstacles: what did not work, and how were these overcome? - Success factors – what worked well?


4.1: Transnational Web and Intranet (www.paeenet.org): The partnership has developed a website and an Intranet, both in English, in order to

collect all the information about transnational activities/products as well as to allow members to exchange information, documents, etc, thanks to the Intranet.

http://www.paeenet.org/


4.2: Pilot experience with the self diagnosis tool:

– COMARCA LA MANCHA (Spain): the entities in charge of developing this pilot

experience have been the Town Council of Daimiel, who has carried out the experience with 6 employers and 6 workers, and CEOE-CEPYME, with 10 enterprises. The tool has been translated from English to Spanish and it is available in the Portuguese Website: www.rhxxi.uern.pt/rhxxi

– POLAND: the Polish DP has carried out the experience with 6 workers from Nowy

Sacz and Tarnów in Malopolska region and with 6 SMEs owners from Nowy Sacz Malopolska. The tool has been translated from English to Polish and it is available in the Portuguese Website: www.rhxxi.uern.pt/rhxxi

– NORTH REGION OF PORTUGAL: Portuguese DP developed this pilot experience

with 25 enterprises belonging to the north region of Portugal. They were in charge of adding all the modifications required to come into operation the self diagnosis tool.
















4.3: Study about the adaptability of European SMEs enterprises to ICTs. This study is another common product that the Polish DP has coordinated. The comparative study has made possible to find: - Differences and similarities between partner countries and regions. - Barriers of ICT application. - Measures that should be taken in order to improve the competitiveness of SMEs and

people employed in the SME sector. The sample structure in the comparative study consisted of: - Spain: 112 cases: 56 owner-managers and 56 employees. - Portugal: 50 cases: 25 owner-managers and 25 employees. - Poland: 1887 cases: 1028 owner-managers and 859 employees. This chapter will collect the final conclusions.


4.4: Workshops/study visits: 1. Transnational meeting held in Warsaw

2005, October 13-14. 2. Transnational seminar held in Braga in

2006, January 26-27. 3. Transnational seminar held in Braganza in

2006, July 24-25. 4. Transnational seminar held in Krynica in

2006, October 16-19. 5. Transnational study visit held in Almagro in

2007, Februray 26-27. 6. Transnational seminar held in Warsaw in

2007, April 26-27. 7. Transnational seminar to be held in

Portugal in 2007, at the end of May.


4.5: Transnational evaluation.

- Fundación Insula Barataria, member of the Spanish DP, is the entity in charge of

carrying out the transnational evaluation.

- Methodology: evaluation questionnaires addressed to asses both the transnational meetings and the Steering Committees.

- Within this chapter the Spanish DP will write the final conclusions of the transnational evaluation.

CHAPTER 5: CASE STUDIES:

Within this chapter each DP will explain the characteristics of the selected

enterprises. These model enterprises should have developed good practices concerning the

adaptability of enterprises to ICTs.

5.1: 2 model enterprises in the use of ICTs from Portugal 5.2: 2 model enterprises in the use of ICTs from Spain 5.3: 2 model enterprises in the use of ICTs from Poland

CHAPTER 6: TEN GOLDEN RULES FOR CARRYING OUT A “GOOD

TRANSNATIONALITY”

• TEN GOLDEN RULES FOR CARRYING OUT A “GOOD TRANSNATIONALITY”

To fulfill this part of the guide, the Spanish DP will organize a virtual “brainstorm” in order to collect the “best rules” to manage a good transnationality.

We aim to summarize the point of view of all DPs involved in “Partnership in

action for equality in Europe”.

PAEE – WSPÓLPRACA W RAMACH PARTNERSTWA MIĘDZYNARODOWEGO

PREZENTACJA WYNIKÓW BADAŃ

PAEE – COOPERATION WITHIN INTERNATIONAL PARTNERSHIP

PRESENTATION OF STUDY RESULTS

Marek Graczyk Polskie Stowarzyszenie Zarządzania Kadrami


Marek Graczyk Polish Human Resources Management Association


Partnership in Action For Equality in Europe Warszawa / Warsaw, 26-27.04.2007

Partnership in Action For Equality in Europe

Współpraca ponadnarodowa w projekcie EQUAL Transnational cooperation in EQUAL Project

Warszawa / Warsaw, 26-27.04.2007


Uzasadnienie / Rationale

Celem współpracy ponadnarodowej w Partnerstwie PAEE jest przezwyciężanie wspólnych dla biorących udział w projekcie krajów problemów na rynku pracy. Zidentyfikowane problemy wynikają ze zmian środowiska pracy płynących ze stosowania technologii ICT i dotyczą przedsiębiorców i pracowników MŚP

Partnership in Action For Equality in Europe

The PAEE transnational cooperation is designed to address congruent labour market problems, which are present for employers and employees in SME enterprises coping with change brought by ICT.


Kto / Who

PARTNERSHIP IN ACTION FOR EQUALITY IN EUROPE is composed by the following Partnerships: Partnership for the development of ICT’s competences in Poland (Poland) Adaptatic.CLM (Spain) Human Resources for XXI century (Portugal).

PARTNERSHIP IN ACTION FOR EQUALITY IN EUROPE składa się z następujących Partnerstw: Partnerstwo na rzecz rozwoju kompetencji informatycznych w Polsce (Polska) Adaptatic.CLM (Hiszpania) Zasoby Ludzkie dla XXI (Portugalia)


Wspólne cele / Common interests Główny cel współpracy ponadnarodowej to korzystać z doświadczenia innych organizacji i krajów. Aby to osiągnąć Partnerstwo: będzie wymieniać doświadczenia i przekazywać wiedzę będzie testować innowacyjne metody rozwiązywania problemów i wyrównywania nierówności, z którymi zmagają się beneficjenci projektów Equal oceni skuteczność opracowanych rozwiązań oraz opracuje zasady wdrożenia i oceny skuteczności rezultatów

The common objective of transnational co-operation is to learn from each other's experiences. To achieve this transnational partnership: will exchange experiences and expertise will test innovative methods for addressing the needs of people confronted by change and experiencing inequalities will evaluate these experimental approaches and develop policies and practices for valorising the outcomes.


Metodologia / Methodology

Metodologia pracy to tworzenie i upowszechnianie nowych metod i narzędzi, w szczególności takich, które mogą pomagać w autodiagnozie kompetencji ICT pracowników i przedsiębiorców. To także opracowanie nowego sposobu wykorzystania szkoleń tradycyjnych i e-learningowych oraz stosowanie nowych rozwiązań takich jak „konsultanci ICT dla MŚP”

The methodology that has been chosen will be a combination of creation and dissemination of new methods and tools, namely ICT auto-diagnosis to companies and workers, as well as new approaches in what concerns not only training and e-learning but performance of new "specialized ICT agents".


Rezultaty / Results 1. Stworzone i przetestowane narzędzie do

autodiagnozy (wersja ponadnarodowa) 2. Badania adaptacyjności europejskich firm MŚP

do nowoczesnych technologii 3. Warsztaty i wizyty studyjne – wymiana wiedzy i

doświadczeń 4. Ewaluacja projektu – „Jak ocenić projekt

międzynarodowy” 5. Opracowanie „Najlepsze praktyki

wykorzystywania technologii ICT w MŚP” 1. ICT auto diagnostic tool (int’l version), created

and tested (pilot experience) 2. Study of the adaptability of European SME’s

enterprises to ICT’s. 3. Workshops/study visits – exchange of knowledge

and expertise . 4. Transnational evaluation – „How to evaluate

transnational project” 5. Transnational best practices concerning

adaptation of SMEs to ICTs – handbook


Dziękujemy za uwagę




Thank You

Warszawa, 26-27.04.2007r.

PAEE – wyniki badań w partnerstwie ponadnarodowym PAEE – Transnational Common

Research Results Łukasz Arendt Instytut Pracy i Spraw Socjalnych (Institute of Labour and Social Studies)

Warszawa, 26-27.04.2007r.


•Wspólne badania Partnerstwa PAEE zostały przeprowadzone w wybranych regionach Hiszpanii, Portugalii i Polski wśród pracodawców i pracowników małych i średnich przedsiębiorstw.

•PAEE common research has been conducted in chosen regions of Spain, Portugal and Poland and was focused on owner-managers and employees of Small and Medium-Sized Enterprises

Warszawa, 26-27.04.2007r.


Celem badań było określenie: • Stopnia wykorzystania ICT w MŚP; • Potrzeb szkoleniowych pracodawców i pracowników; • Determinantów konkurencyjności MŚP

The aim of the comparative study was to describe: • the level of ICT application in SME’s; • owner-managers’ and employees’ training needs • the determinants of SME’s competitiveness

Warszawa, 26-27.04.2007r.

Wspólne obszary Common Areas Zainteresowań of Interest • Określenie różnic i podobieństw między regionami • Bariery wykorzystania ICT w MŚP; • Rozwiązania, które należy wdrożyć aby zwiększyć konkurencyjność MŚP oraz osób pracujących w tym sektorzr

• Defining differences and similarities between partner countries and regions • Barriers of ICT application in SMEs • Measures that should be taken in order to improve the competitiveness of SMEs and people employed in the SME sector

Warszawa, 26-27.04.2007r.

Wyniki badań - Research findings - wykorzystanie ICT ICT application Spain Portugal Poland Strona WWW Website 40 36 53 Aktualizacja strony WWW Website update 80 89 85 Komputery Computers 97 100 85 Internet 92 88 77 e-commerce 34 32 29 Kontakt z instytucjami publicznymi Contact with public institutions via Internet 67 72 40

Warszawa, 26-27.04.2007r.

Wyniki badań - Research findings - wykorzystanie ICT ICT application Przedsiębiorstwa są dobrze wyposażone w ICT (szczególnie hiszpańskie i portugalskie), niemniej nadal niską popularnością cieszą się firmowe strony www i zastosowania e-commerce. Większość przedsiębiorstw (w przypadku Portugalii niemal wszystkie) dysponuje szerokopasmowym dostępem do Internetu. W Polsce 18% firm nadal korzysta z połączeń za pomocą modemu. Enterprises are quite well equipped with ICT (especially these from Spain and Portugal), however website and e-commerce applications are still not so popular as it should be. Most companies use broadband Internet connection - in case of Portugal almost all. In Poland still 18% of firms use analog modem

Warszawa, 26-27.04.2007r.

Wyniki badań - Research findings - wykorzystanie ICT ICT application Przedsiębiorstwa wykorzystują ICT przede wszystkim do działań związanych z obsługą klienta, chociaż popularne są również inne zastosowania. Firmy portugalskie i polskie nie wykorzystują ICT w celach szkoleniowych!!! Companies use ICT mainly for consumer-related processes, although other business applications are also popular. Portuguese and Polish enterprises don’t use ICT for training purposes!!!

Warszawa, 26-27.04.2007r.

Wyniki badań - Research findings - wykorzystanie ICT ICT application MŚP nie wykorzystują możliwości jakie daje e-learning, bankowość elektroniczna i komunikatory (np. Skype) Znaczna cześć przedsiębiorstw poczyniła inwestycje w ICT (głównie w sprzęt) lub planuje je poczynić – są one finansowane przede wszystkim ze środków własnych przedsiębiorstw, chociaż daje się zauważyć rosnące zainteresowanie środkami z UE.

SMEs do not take advantage of e-learning, e-banking and and communicators, eg. Skype Many companies invested or are going to invest in ICT (mainly in hardware). These investments are financed mainly from companies’ own resources, however there is growing interest in EU founds.

Warszawa, 26-27.04.2007r.

Wyniki badań – bariery Research findings - w wykorzystaniu ICT barriers to ICT apllication

1 2 3 4 5 6 7 8

1,82

1,281,37

0,92 1,08

1,39

1,04 1,0210,92

0,48 0,52 0,560,4

0,6 0,6

0,5 0,50,3 0,46 0,39 0,4 0,51

0,490

0,5

1

1,5

2

Polska Poland Portugalia Portugal Hiszpania Spain

1- Koszty (Funds) 2- Wiedza, umiejętności (Knowledge, skills) 3 – Orientatcja biznesowa (Relevance to business) 4 – Pracownicy (Employees) 5- Standardy Procedur Operacyjnych (Standard Operating Procedures) 6- Strategia (Strategy) 7 – Oprogramowanie (Software) 8- Plan rozwoju informatycznego (Information System Plan)

Warszawa, 26-27.04.2007r.

Wyniki badań – Research findings - Potrzeby szkoleniowe trainining needs Odsetek pracowników posiadających wystarczające umiejętności

Share of employees with sufficient skills

89 4 7

76 16 8

90 4 3

0% 20% 40% 60% 80% 100%

Hiszpania Spain

PortugaliaPortugal

Polska Poland

większość (majority) mniej niż połowa (less than half)tylko niektórzy (only some)

Warszawa, 26-27.04.2007r.

Wyniki badań – Research findings - Potrzeby szkoleniowe trainining needs Umiejętności wymagające podniesienia

Skills to be updated

0

10

20

30

40

50

60

Hiszpania Spain Portugalia Portugal Polska Poland

1 2 3 4 5 6 7 8

1- Komputer (Computer) 2- Internet 3 – Języki obce (Foreign languages) 4 – Księgowość (Accountancy) 5- Umiejętności interpersonalne (Interpresonal skills) 6- Techniki sprzedaży (Sales techniques) 7 – Marketing 8- Związane ze stanowiskiem pracy (Workplace)

Warszawa, 26-27.04.2007r.

Zamiar podnoszenia kwalifikacji zawodowych w ciągu najbliższego roku zadeklarowało: Intention to improve professional qualifications within a year: • Hiszpania (Spain) 67% • Portugalia (Portugal) 92% • Polska (Poland) 40% (21% niezdecydowanych haven’t decided yet) Zamiar uczestniczenia w szkoleniu w przyszłości: Intention to attend training course in the future: • Hiszpania (Spain) 66% • Portugalia (Portugal) 80% • Polska (Poland) 31% (35% niezdecydowanych haven’t decided yet)

Wyniki badań – Research findings - Potrzeby szkoleniowe trainining needs

Warszawa, 26-27.04.2007r.

Hiszpania Spain

Portugalia Portugal

Polska Poland

O-M E O-M E O-M E

Umiejętności komputerowe Computer skills

44,9 30,3 20 35 11,7 17,2

Umiejętności Internetowe Internet skills

30,6 27,3 16 30 11,7 17,2

Języki obce Foreign languages

28,6 21,2 28 55 8,6 12,4

Księgowość Accountancy

16,3 15,2 36 15 0 17,6

Umiejętności interpersonalne Interpersonal skills

20,4 9,1 32 25 0 0

Techniki sprzedaży Sales techniques

26,5 21,2 52 25 15,8 2,6

Marketing 26,5 12,1 40 30 15,8 4,5

Związane ze stanowiskiem pracy Workplace

4,1 12,1 0 0 45 26,2

Wyniki badań – Research findings - Potrzeby szkoleniowe trainining needs

Warszawa, 26-27.04.2007r.

Wyniki badań – Research findings - efektywność firmy effectiveness of enterprise

0 10 20 30 40 50 60

Hiszpania Spain

Portugalia Portugal

Polska Poland

zarządzanie informacją (information management)szkolenie pracodawców (employers' training)szkolenie pracowników (employee' trainin)gsprzęt (hardware)

Warszawa, 26-27.04.2007r.

Konkluzje Conclusions

Należy zauważyć, że większość spośród MŚP, które wzięły udział w badaniu są stosunkowo dobrze wyposażone w ICT (sprzęt i dostęp do Internetu); jednak w dalszym ciągu pozostaje wiele niewykorzystanych możliwości związanych ze stronami internetowymi, bankowością elektroniczną, komunikatorami i e-learning’iem. It should be noted that most of SMEs which took part in the research are relatively well equipped in ICT (hardware and Internet connectivity) but there is still room for improvement in ICT application, especially if we take into consideration opportunities connected with websites, e-banking, communicators and e-learning.

Warszawa, 26-27.04.2007r.

Konkluzje Conclusions Większość pracodawców zdaje sobie sprawę, że nawet jeśli pracownicy są wysoko wykwalifikowani zawsze istnieje potrzeba rozwijania ich umiejętności, ponieważ wiedza jest kwestią podstawową dla rozwoju i i efektywności przedsiębiorstwa. W tym kontekście wydaje się, że przedsiębiorstwa w dalszym ciągu nie doceniają roli komputerów i e-learning’u w programch szkoleniowych. Owner-managers (most of them) are aware that even if employees are highly qualified there is always need for updating their skills, because knowledge is the key issue for the company development and effectiveness. In this context it seems that enterprises still underestimate the role of computers and e-learning in the training schemes.

Warszawa, 26-27.04.2007r.

PAEE PAEE Proponowanie podejście Solution

Warszawa, 26-27.04.2007r.

Dziękuję za uwagę Thank you for your attention




Adres: 01-022 Warszawa, ul. Bellottiego 3B Nazwa instytucji: Instytut Pracy i Spraw Socjalnych

Telefon: 022 536 75 11 Faks: 022 536 75 14 E-mail: [email protected] Informacje o projekcie: www.itqual.pl

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