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    Alcatel 8690 Open Service Platform

    Presentation of the Intelligent Networkand Alcatel 8690 OSP concepts

    Training manual8AS 90200 0567 VH ZZA Ed.03

    Edition 2003

    All rights reserved. Passing on and copying of this

    document, use and communication of its contents not

    permitted without written authorization from Alcatel

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    Note : Please print this document with comments pages

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    Contents

    1 Intelligent Networks

    1.1 Intelligent Network Concepts 3

    1.2 CAMEL Overview 15

    1.3 PARLAY Overview 22

    1.4 IN Call Scenarii 27

    2 Alcatel IN implementation Release 2.32.1 Why an open architecture? 3

    2.2 Alcatel Open Services Platform 6

    2.3 SRP & SDP overview 13

    2.4 Management overview 18

    3 Alcatel services & SCE

    3.1 Basic IN services 3

    3.2 Stage in service creation 19

    3.3 Alcatel SCE 22

    Intelligent Networks Glossary 3CL 02350 AFAA GLZZA

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    Self assessment of the objectives

    Instructional objectivesYes (orGlobally

    yes)

    No (orglobally

    no)

    Comments

    1. To be able to describe the IN concepts and itsevolution towards CAMEL and PARLAY.

    2. To be able to describe the concept used in theAlcatel IN implementation R2.3.

    3. To be able to describe the most importantAlcatel IN services and the use of Alcatel SCE.

    Contract number :

    Course title : Presentation of the Intelligent Network and Alcatel 8690 OSP concepts

    Client (Company, centre) :

    Language : English dates from : to :

    Number of trainees : Location :

    Surname, First name :

    Did you meet the following objectives ?

    Tick the corresponding box

    Please, return this sheet to the trainer at the end of the training

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    Instructional objectives

    Yes (or

    Globallyyes)

    No (or

    globallyno)

    Comments

    Self assessment of the objectives (continued)

    Thank you for your answers to this questionnaire

    Other comments

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    Alcatel University - 8AS 90200 0567 VT ZZA Ed.031.1

    1 Intelligent Networks

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    1.2

    1. Intelligent NetworksSession presentation

    Objective : to be able to describe the IN concepts and its

    evolution towards CAMEL and PARLAY

    Program :

    Page

    1.1 Intelligent Network Concepts 3

    1.2 CAMEL Overview 15

    1.3 PARLAY Overview 22

    1.4 IN Call Scenarios 27

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    1 Intelligent Networks

    1.1 Intelligent Network Concepts

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    1.4

    1.1 Intelligent Network ConceptWhy an Intelligent Network?

    Before IN

    TEX

    LEX LEX0800123456

    FreePhoneTable:

    123456 ------> 0296047143

    Subscriber: 0296047143Calling party

    ISUP

    :IAM

    ISUP:IAM

    Lengthy service availability lead times

    Problems related to:

    Modifying service data

    Modifying service logic

    High cost of service introduction

    Logic + Data

    In order to provide value added services to the basic telephone service, the following conditions must be respected :

    All the telephone network users can get the benefit of the provided services without any specific equipmentother than their own telephone set.

    Telephone network operators must have the possibility to answer quickly to the market needs.

    Existing equipment must be able to provide the new services related mechanisms keeping their basic function(call process) and this, without affecting the existing quality of service.

    The management of the new functionality set must be flexible.

    Physically , a service is a software implemented in the network switches and is an additional function to the callprocess.

    As any software, a service is made up of :

    Programs called service logic;

    Data called service data.

    In order to provide services to a maximum number of users, these services must be implemented in all (or in a largepart of) the network switches.

    In a classical telephone network architecture, the implementation of new services involves several problems such as :

    Lengthy service availability lead time due to the development, the update of the existing switches (or theirreplacement) and to the installation of the service;

    Difficulties in service logic and data modification;

    Possibility to affect the quality of service especially during the introduction phases of new services.

    LEX: Local Exchange

    TEX: Transit Exchange

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    1.5

    1.1 Intelligent Network ConceptWhy an Intelligent Network?

    Rapid deployment of new services in the network

    Vendor independence and standard interfaces

    The IN services respond to the market requirements

    Logic + DataSolution:

    Service logic and service data

    should be deployed in a separate server,LEX & TEX can communicate with this server

    via standardised interfaces.

    Standard interfaces

    LEX or TEX

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    1.6

    1.1 Intelligent Network ConceptWhy an Intelligent Network?

    SCP SCP

    SS7Voice

    SSP: Service Switching PointSSP: Service Switching Point

    SCP: Service Control PointSCP: Service Control Point

    STP: Signaling Transfer PointSTP: Signaling Transfer PointSMP: Service Management PointSMP: Service Management Point

    SSP SSP

    SS7

    STP STP

    SMP

    The solution is to centralise the logic process and the service data management in a suitable environment: the ServiceControl Point (SCP). This environment is telephone network independant.

    The switches are no more service dependant.

    The only supplementary function for the call process is the Intelligent Network access function.

    The Intelligent Network access function is unique for all the services. It can be implemented in a dedicated switch or inall the telephone network switches. These switches are called Service Switching Points (SSP)

    The consequences are:

    A lower cost for the telephone network :

    A single type of switch for all services,

    No need to modify or change the equipment when providing new services,

    The Intelligent Network need not be a structure managed by the telephone network.

    Service delivery times shorter :

    The duration of a new service implementation is no longer dependant on the telephone networktopology (number and type of switches) so implementation becomes faster.

    A flexible management of the service logic and data :

    Centralised management in a suitable environment.

    The quality of basic service is not affected by new services introduction.

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    1.7

    1.1 Intelligent Network ConceptIN CS-1 standard

    Service Plane

    Service 1 Service 2SF1 SF2 SF3 SF1

    Global Functional Plane GlobalService

    Logic

    GSL1

    GSL2

    SIB1

    SIB2

    SIBn

    BCP

    POI

    POR

    Distributed Functional Plane

    FE1

    FE2FE5

    FE4

    FE3I I

    II

    ISMF

    SCF

    SSF

    PE1PE2

    PE3

    PE4

    p1

    p2 p3

    SF - Service featureSIB - Service independent

    building blockFE - Functional entityPE - Physical entityGSL - Global service logicSMF - Service management

    functionSCF - Service control functionSSF - Service switching functionPOI - Point of initiationPOR- Point of returnI - Interfacep - protocol

    Physical Plane

    Service specification

    Service creation

    Functional architecture

    Physical architecture

    The Q1201/Q1211 recommendations define the IN concept as a model using several planes.

    Service plane

    Describe the services as seen by the user in terms of one or several features (I.e. Time dependant

    translation);

    Does not take into account any network Implementation.

    Global functional plane

    Models services and features in terms of :

    Service Independent Building block (SIB);

    Basic Call Process (BCP).

    Distributed functional plane

    Identifies and models the functional entities and their relationships;

    A functional entity is a unique set of functions handling different actions and located in a single physicalentity (PE).

    Physical plane

    Models the physical aspects of an IN structured network.

    Identifies physical entities (PE) and protocols used between them.

    ITU created standards that define capability sets (CS) necessary to the Intelligent Networks implementation.

    These standards belong to the Q12XY series where :

    X = Capability set number (CS): 1 for CS1 (Capability Set N 1), 2 for CS2 (Capability Set N 2),

    Y=: 1 = Introduction, 2 = Services plane, 3 = Global functional plane, 4 = Distributed functional plane, 5 =Physical plane, 8 = IN interface specification, 9 = User guide

    IN CS-1 and IN-CS-2 are single ended point and single point of control architectures. In addition to IN CS-1 services,IN CS-2 includes multiparty services such as conference service, management services such as Subscriber ServiceActivation/Deactivation service and an international access to the telecommunication services (from outside thesubscription network) such as international FreePhone.

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    1.8

    1.1 Intelligent Network ConceptDistributed functional plane

    CCFCCAF

    SSF

    SCF SDF

    SRF

    Service logic

    Service Data

    Announcements and user

    information collection

    Call Handling

    Service invocation

    SCF: Service Control Function

    SDF: Service Data Function

    SSF: Service Switching Function

    CCF: Call Control Function

    CCAF: Call Control Agent Function

    SRF: Specialised Resource Function

    SMF: Service Management Function

    SMAF: Service Management Access Function

    SCEF: Service Creation Environment Function

    SMFSCEF

    SMAF

    The distributed functional plane defines :

    Telephone functions that are necessary for call handling in the telephone networks

    CCAF : Call Control Agent Function

    provides access for end users (analogue and ISDN subscribers access, non-SS7 and SS7 circuitsaccess);

    CCF : Call Control Function

    provides call / connection processing and control;

    Intelligent Network functions necessary for service implementation

    SSF : Service Switching Function

    provides trigger mechanisms to access IN functionality;

    manages signalling between CCF and SCF;

    SCF : Service Control Function

    contains the logic and processing capabilities to handle IN services;

    interfaces and interacts with SSF/CCF, SRF and SDF.

    SDF : Service Data Function contains user/network data for real time execution of IN services;

    interfaces and interacts with SCFs.

    SRF : Specialised Resource Function

    provides specialised resources (digit receivers, announcements, conference bridges, ...),

    contains the logic and processing capability to send/receive/convert user information,

    contains functionality (similar to CCF) to manage connections,

    Intelligent Network functions necessary for service management and creation

    SMAF : Service Management Access Function

    provides an interface between service managers and SMF.

    SMF : Service Management Function

    allows deployment and management of IN services.

    SCEF : Service Creation Environment Function

    allows IN services to be defined, developed, tested and loaded on the SMF.

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    1.9

    1.1 Intelligent Network ConceptPhysical plane

    SDF*

    SCP

    SDP

    SDF

    SRP, IP

    SRF

    SSP

    CCAF

    SSF

    CCF

    SRF

    Optional FE

    INAP

    INAP

    ISDN

    INAP

    This link is optional

    SS7.network

    SDF

    SCF

    SN

    SSF

    CCF

    SRF

    SCF

    SDF

    LEX

    TEX

    SCF

    Management interfaces, these interfaces are not standardised

    SMP

    SMF

    SMAF

    SSP : Service Switching Point

    provides user access to network (CCAF), trunk connection (CCF) :

    switching capabilities (local/transit exchange),

    contains mechanisms to detect IN services, to communicate with SCF :

    service switching capabilities.

    SCP : Service Control Point

    contains service logic programs (SLPs) used to provide IN services,

    may access data in SDP directly or through SS No.7,

    is connected to IP via SSP relay function or through SS No.7.

    SDP : Service Data Point

    contains data used by SLPs.

    IP : Intelligent Peripheral

    supports flexible information interactions between user and network.

    Example of specialised resources : DTMF digit collection, tone generator, audio conference bridge, customised

    voice announcement, voice/speech recognition devices, text to speech synthesis, ... SN : Service Node

    functionally contains SCF, SDF, SRF and CCF/SSF.

    * In IN CS-2, SDF is an optional functional entity in the SCP.

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    1.10

    TEX

    LEXLEX

    CCF

    1.1 Intelligent Network ConceptPhysical plane: example

    SDF

    CCFCCF

    CCAF CCAF

    CCF CCF

    SSF

    800 123456

    Creation of terminating call segment creation

    Service

    logic

    800 123456

    123456

    0296047143

    Service data

    0800 123456

    2960447143

    Service activation

    Trigger detection

    Request to create terminating call segment to 296047143

    123456

    296047143

    SCFSCP

    TEX

    SSP

    Example: Freephone service

    The goal of this service in to translate a telephone number sent by the user into another telephone number (translatednumber) and to establish the call to this destination. The IN access is done using an overlay architecture.

    In the end user switch (Local Exchange - LE) and in the transit exchanges (TE) :

    The user initiates the call from the telephone providing a service access number (SAN) which contains a prefix(0800) and the number to be translated (123456). The CCAF function manages the telephone network callingparty access and takes into account its subscription characteristics.

    The CCF, analysing the service access number, routes the call to the SSP (Upstream 1/2 call).

    In the SSP

    The CCF function

    Analyses the received number and, if it matches an IN call, asks to the SSF function to activate aservice. In the given example, the numbering begins with 800. This is called SAC (Service AccessCode), which is transmitted to the SSF function.

    The SSF function

    Checks from the received information, the triggering conditions and determines the identification of theservice to be activated.

    Initiates a dialog with the SCF function. The information included in the SSF/SCF dialog components,contain the service identification as well as the number to be translated.

    In the SCP

    The SCF function

    Uses, once the dialog is open, the service identity (given in the dialog) in order to run the translationservice logic.

    Requests the SDF function to provide the translated number from N 123456 (296047143 in the givenexample).

    Requests, through the open dialog with the SSF function, a call towards the translated number(downstream 1/2 call). In the given example, the service logic monitors the call establishment until thecall is completed.

    Is advised when the call is completed and the service logic orders (via SSF) the CCF function toconnect both half calls. If the service process is completed, the service logic closes the dialog with the

    SSF function and the call is monitored by CCF function of the switches.

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    1.11

    SCP

    SSP

    TEX

    LEX

    1.1 Intelligent Network ConceptPhysical plane: example

    SRF

    SDF

    CCF

    CCAF

    CCF

    SCF

    SSF

    CCF

    Servicelogic

    Play announcement

    Welcome

    to theservice

    Request to send announcement

    Creation of call segment to SRF

    SRP

    Example with user interaction:

    In this example, when the user places a call to the service, a welcome announcement is played.

    The call establishment to the service is done in the same way as the previous example (SAC use)

    In the SSP

    The SSF function

    After the SAC identification, initiates a dialog with the SCF function. This dialog activates the service.

    In the SCP

    The SCF function

    Runs the service logic which requests the intelligent peripheral (IP) to send an announcement to theuser. This request will be executed via the SSP which realises this via the relay function. Theidentification of the announcement to be played will be contained in the SCF/SSF and CCF/SRFexchange of information.

    Requests the CCF function (via SSF function) to initiate a call towards the IP (Upstream 1/2 call) byproviding the identity of the announcement to be played.

    In the SSP

    The CCF function Initiates the call to the IP (downstream 1/2 call) which then plays the announcement.

    Connects both half calls. The calling party hears the announcement.

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    1.12

    1.1 Intelligent Network ConceptBusiness Model

    NetworkOperator

    ServiceSubscriber

    ServiceUser

    ServiceProvider

    IN actors

    Network operator

    The company that provides the infrastructure i.e. the hardware for IN and the access network

    Responsible for management of the entire network

    Service Provider

    The service provider is responsible for one or more services : e.g. Freephone

    Responsible for maintenance and management of services

    Acquires new customers (service subscribers) and gives them support (contracts with the service subscribers)

    Service Subscriber

    The service subscriber is the person or company that makes use of the service either for its own use or fortheir customers.

    Examples : SNCF, Air France, Prepaid card subscribers

    Service User

    The service user is the person who actually makes the IN call and thus uses the service.

    Examples : freephone (the person who calls the freephone number), calling card (the person who callssomebody, using his calling card)

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    1.13

    1.1 Intelligent Network ConceptBusiness Model

    Network

    Operator

    Service

    Subscriber

    Service

    User

    Service

    Provider

    Transport fees

    +Service fees

    Service fees

    Network

    Operator

    Service

    Provider

    Transport fees

    Service

    Subscriber

    Service

    User

    Transport fees

    +Service fees

    Prepaid Card

    Voice Mail

    The service user is the service subscriber

    Two cases:

    In the first example (Voice Mail), the service user pays the network operator a given amount which can besubdivided to two parts: transport fees and service fees. The network operator gives the service provider the

    service fees. In the second example (Prepaid Card), the user pays the service provider a given amount, which can be

    subdivided to two parts: transport fees and service fees. The service provider gives the network operator thetransport fees.

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    1.14

    1.1 Intelligent Network ConceptBusiness Model

    Service Subscriber

    Network

    OperatorService

    User

    Service

    Provider

    Transport fees

    + Service fees

    Service fees

    Service cost

    Network

    Operator

    Service

    Provider

    Service Subscriber

    Service

    User

    transport fees

    transport fees+Service fees

    Transport fees

    + = 1

    0, 1

    Premium rate

    Free Phone

    Flexible charging services

    Service User & Service Subscriber are different

    Two case:

    In the first example (Premium rate), the service user pays the network operator a given charge which can besubdivided into two parts: transport fees and service fees. The network operator give the service provider the

    service fees, and the service provider give the subscriber a part of the service fees. In the second example (FreePhone),the call is free (for the user) alpha = 0. However the subscriber pays the

    service provider a given amount, which can be subdivided to two parts: transport fees and service fees. Theservice provider gives the network operator the transport fees (beta = 1).

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    1 Intelligent Networks

    1.2 CAMEL Overview

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    1.16

    1.2 CAMEL Overview

    Intelligent Network (without CAMEL) does not take in account

    the terminal mobility

    IN can be deployed within a GSM network

    Mobile terminals can access to value added services onlywithin their Home Network. (Prepaid cards, )

    Home Network

    GSM Network

    SCP

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    1.17

    1.2 CAMEL OverviewGSM recall

    GPRS

    BTS

    BTS

    BSC

    BSS

    NSS

    HLR

    PSTNTDM

    MSC/VLR GMSC

    GGSNBackboneGPRS

    SGSN PDN

    The GSM (Global System for Mobile communications) network allows voice calls from a mobile terminal towardsanother mobile terminal or towards a PSTN terminal. It allows a data call at 9.6 kb/s.

    GSM network is composed of two sub-networks:

    Base Station sub System (BSS): This is the radio part with a set of antennas called Base Transceiver Station(BTS) controlled by a Base Station Controller (BSC).

    Network Sub System (NSS): This is the switched network with a set of Mobile Switching Centre (MSC/VLR),and Home Location Register (HLR):

    MSC is a switch with additional functionality related to the mobility of terminals within the BSS itcontrols. Data concerning subscribers roaming within the area controlled by this MSC and their locationin this area are stored in an internal data base called Visitor Location Register (VLR). GMSC is adedicated function which allows interrogation of HLR in the case of an incoming call. Depending onoperator needs, GMSC function can be implemented in all MSCs or in a few MSCs

    HLR contains data concerning subscribers profiles in the whole network and the VLR identifier whichcontrols a given mobile terminal. There are one or more than one HLR in a GSM network, it depends onthe number of subscribers and the HLR capacity.

    GPRS (General Packet Radio Service) is an evolution of GSM systems using the already existing BSS with additionalPacket Control functions and a new packet Core Network. The packet Core Network is a set of Serving GPRS SupportNode (SGSN) connected to one or more Gateway GPRS Support Node (GGSN):

    SGSN = IP router (+ GPRS extras): equivalent to the MSC in GSM working: manages the mobile terminals in agiven area.

    GGSN: This is an IP router + GPRS functions (GTP protocol: packet relay to the recipient's current SGSN +session management, charging) (GMSC).

    The advantages of using GPRS are:

    Bit rate: 160 Kb/s in theory (~50 Kb/s in practice)

    Flexibility in the radio resource allocation

    There is no circuit in the NSS allocated for packet call

    PDN: Packet Data NetworkTDM: Time Division Multiplex

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    1.18

    1.2 CAMEL OverviewCAMEL standards

    CAMEL:Customized Applications for Mobile network Enhanced Logic

    CAMEL provides the mechanisms to offer value added (IN)

    service logic to a GSM subscriber even when roaming in anothernetwork (international roaming or roaming in another national PLMN)

    CAMEL is the first step towards integration of IN in GSM

    CAMEL is a GSM Phase 2+ Feature

    Standardization started in 1994

    CAMEL evolution by means of features

    CAMEL is based on IN Capability Sets 1 and 2

    Standardization committee:

    3GPP TSG SA WG1 (former ETSI SMG1) => Stage 1

    3GPP TSG CN WG2 (former ETSI SMG3) => Stage 2 and 3

    CAMEL - Customized Applications for Mobile Enhanced Logic:

    CAMEL is a GSM feature name for including IN (Intelligent Network) functions into a GSM system. It uses the CAP and

    MAP protocols.

    CAMEL is used when roaming between networks, allowing the home network to monitor and control calls made by itssubscribers. The feature allows numbers dialed to be modified during call set-up, and monitoring of call answer andclear down.

    CAMEL gives the home operator almost complete control over it's subscribers activities even whilst roaming withoutthe need for special software in the handset.

    3GPP "Third Generation Partnership Project" is a standardization body that was created at the end of 1998. Thepartners within this body are ETSI (European Telecommunication Standardization Institute), ARIB (Association ofRadio Industries and Business, Japanese standards body for Radio technology), TTC (Telecommunication TechnologyCommittee, Japanese standards body for Core Network technology), TTA (Telecommunications TechnologyAssociation, Korea), T1 (US for GSM1900) and CWTS (China Wireless Telecommunications standards group).

    The Organizational Partners have agreed to co-operate for the production of Technical Specifications for a 3rdGeneration Mobile System based on the evolved GSM core networks and the radio access technologies that the

    Organizational Partners support.

    ETSI TC SMG is the Technical Committee within ETSI that has specified the GSM specifications and had started withthe UMTS specifications before they were transferred to 3GPP at the end of 1998, beginning 1999.

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    1.19

    1.2 CAMEL OverviewCAMEL phase-1

    Home Network

    VLR

    MAP MAP

    Incoming LineRoaming leg

    GMSC GMSC

    CAP

    MAP

    CAP

    CSE

    gsmSSF gsmSSF

    gsmSCFHLR

    Visited Network

    Originating/

    Interrogating Network

    CAMEL Service Environment (CSE): A CSE is a logical entity which processes activities related to Operator SpecificServices (OSS). CSE is the name used for SCP in the CAMEL standard.

    CAMEL Subscription Information (CSI):

    The CSI identifies the CAMEL support required for the subscriber and the identities of the CSE used for that support.The CSI is administered by the network operator in the HLR. The CSI also contains information related to the OSS ofthe subscriber, e.g. Service Key.

    gsmSCF:A functional entity that contains the CAMEL service logic to implement the Operator Specific Services(OSS).

    gsmSSF:A functional entity that interfaces the VMSC/GMSC to the gsmSCF.

    In the integrated approach, each MSC has its own SSP(gsmSSF)An alternative approach is overlay configuration with rerouting to specific SSPs.

    CAP:The CAMEL Application Part (CAP) makes use of the services offered by SS7 to offer CAMEL specific servicecapabilities at the application layer.

    SS7:provides a logical, separate out-of-band signaling network used for remotely controlling the bearer servicenetwork from centralized dedicated CSE nodes.

    MAP:The Mobile Application Part (MAP) is the protocol enabling the exchange of service (and mobility) related

    information and events between HLR and other mobile network elements. MAP was developed on top of thestandardized protocol levels of SS7 (MTP, SCCP,TCAP).

    Voice

    Signalling

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    Visited Network

    Originating/

    Interrogating Network

    Home Network

    VLR

    MAP MAP

    Incoming LineRoaming leg

    GMSC VMSC

    CAP

    MAP

    CAP

    CSE

    gsmSSF gsmSSF

    gsmSCFHLR

    1.2 CAMEL OverviewCAMEL phase-2

    gsmSRF

    CAP

    Originating/

    Interrogating/Visiting Network SRP

    gsmSRF:The specialized resource function provides a pool of resources for access by other network entities. These resourcesinclude for example:

    sending of announcements to the parties in a call prompt for information using DTMF sending and receiving

    speech recognition, synthesized speech provision

    protocol conversion

    specialized connection resources (e.g. audio conference bridge or information distribution bridge) or voicemail.

    SRP:Specialised Resource Point (SRP) is the physical node containinga specialized resource function (SRF).

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    1.21

    1.2 CAMEL OverviewCAMEL phase-3

    Visited NetworkOriginating/

    Interrogating Network

    Home Network

    MAP CAP

    CSE

    In addition to CAMEL Phase 2 architecture, CAMEL Phase 3 defines GPRS Interworking

    SGSN

    gprsSSF

    HLR gsmSCF

    GPRS Service Switching Function (gprsSSF):functional entity that interfaces the SGSN to the gsmSCF. Theconcept of the gprsSSF is derived from the IN SSF, but uses different triggering mechanisms because of the nature ofthe mobile network.

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    1 Intelligent Networks

    1.3 PARLAY Overview

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    1.23

    1.3 PARLAY OverviewPARLAY/OSA concept

    A change in business models has introduced new players in the

    telecom business:

    Some want to address

    users directly

    User

    New Player

    services

    connectivity

    Operator

    connectivity

    Some prefer to do it

    via the Network Operator

    User

    New Player

    Connectivity + services

    Operator

    connectivity

    But they have something in common:

    They compete in the services market

    They have no telecommunications network! Parlay/OSA

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    1.24

    1.3 PARLAY OverviewPARLAY/OSA concept

    Internet

    NGN server

    IP

    Parlay/OSA Applications

    Intranet

    PLMN

    GMSC

    OSAOSA

    GatewayGateway

    Distribution via

    middleware

    OSA/Parlay APIsexposing

    network service

    capabilities

    PSTN

    SSP

    ASAS

    These new players can offer directly Application Programming Interfaces (API) to users or they do it via a telecomoperator.In the latter case they need to interconnect their Application Server (AS) where applications run into PLMN, PSTN

    and/or NGN servers.This interconnection is done by a gateway called OSA/PARLAY gateway which offers API towards AS and legacyinterfaces such as INAP/CAP towards PSTN/PLMN and H248, H323 and SIP towards NGN.

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    1.25

    1.3 PARLAY OverviewPARLAY/OSA concept

    framework

    HLR MSC SSP Servers E.g. Billing server

    OSA APIOSA API

    ApplicationApplication

    ApplicationApplication

    serverserver

    OSA Internal APIOSA Internal API

    Call Control User Location

    SCS

    Interface

    SCF SCF

    SCS

    OSAOSA

    GatewayGateway

    The OSA Gateway is viewed by the Applications as a set of interfaces, grouped in terms of functionality intodiscoverable Service Capability Features (SCF), of two kinds:

    One is a single, always present (one per network) SCS, called the Framework. The OSA Framework is in

    charge of controlling the access to network capabilities by Applications, as well the integrity of the operatorsnetwork.

    The rest are a set of Service Capability Features, which abstract the network functionality so that Applicationscan use the network without needing to understand its underlying technology. These SCFs are mappable tonetwork functionality, but the mapping is not standardised (note that the Framework functionality does not havea mapping).

    As the slide shows, besides the OSA API between the OSA Gateway and the 3rd Party Applications, there is an OSAInternal API between the Framework and the rest of the OSA Service Capability Servers (SCS).This Internal APIsupports multi-vendorship for the OSA SCSs, as well as the possibility that the Framework functionality is a business initself.

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    1.26

    1.3 PARLAY OverviewNGN protocols

    MGW

    IP

    MGC

    H.248/MEGACO/MGCP

    BICC

    MMCST-SIP SIP

    SRP

    PSTN

    UMTS R5 Terminal

    SGW

    ISUP

    GK

    H323

    SIGTRAN

    AS

    INAP/IPSIPH248H323

    OSA Gateway OSA application

    H.248 is an ITU Recommendation that defines Gateway Control Protocol. It is the result of a joint collaborationbetween the ITU-T and the IETF. It is also referred to as IETF RFC 2885 (MEGACO), which defines a centralisedarchitecture for creating multimedia applications including VoIP. In many ways, H.248 builds on and extends MGCP.

    H323 is an ITU Recommendation that defines packet-based multimedia communications systems. In other words,H.323 defines a distributed architecture for creating multimedia applications, including VoIP.

    SIP, also known as IETF RFC 2543, defines a distributed architecture for creating multimedia applications, includingVoIP.

    T-SIP is variant of SIP used as signalling between MGC and MMCS.

    MGC: Media Gateway Controller is used in a NGN architecture, this equipment has two roles: call handling and mediagateways control. It communicates with the MGW via H.248 and with SGW via ISUP over SIGTRAN (SIGnallingTRANsport).

    MMCS: MultiMedia Call Server acts as a MGC for multimedia Call.

    GK: Gate Keeper is a focal point of the H.323 multimedia network. It performs the following functions:

    Address translation (PSTN@ IP@)

    admission control

    bandwidth control

    network management

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    1 Intelligent Networks

    1.4 IN Call Scenarios

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    1.28

    1.4 IN Call ScenariosIN CS-1 Scenario

    SSP

    SCP

    LEX LEX0800123456

    INAP IDP(Free Phone, 123456)

    FreePhone Table:

    123456 ------> 0296047143

    Subscriber: 0296047143Calling party

    ISUP

    :IAM

    INAP: connect (0296047143)Send Charging Info( 0296047143)

    ISUP:IAM

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    1.29

    1.4 IN Call ScenariosCAMEL Scenario

    Visited Network

    Home Network CSE

    1. SETUP

    2,3: get the user profile

    4. CAP (Prepaid Card, User SIM number)

    5. CAP (Continue the call handling

    & tell me when the call is released)

    6.ISUP:IAM

    The user profile was downloaded from HLRto VLR at location update

    Outgoing call using a prepaid account SIM Card

    To called party

    VMSC

    gsmSSF

    gsmSCF

    VLR

    HLR

    gsmSSF gsmSCFVMSC

    1. Setup

    4. Initial DP(Prepaid Card, SIM)

    5. Apply Charging

    Request Report BCSM Event

    (DP Answer, Disconnect)

    Continue

    TDM6. IAM

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    1.30

    1.4 IN Call ScenariosVoIP Scenario (1)

    LEX

    SSP

    SCP

    RASTEX

    0296123456

    1 IAM

    2 IDP, 3 CTR& PlayAn

    SRP

    4 You will be connected in few minutes

    Internet

    5 Notify the B&T

    Subscriber

    6

    Take the call on my PC

    Take the call on my telephone set

    Deliver the call to another phone number

    Deliver the call to my voice mailbox

    7

    Take the call on my PC

    Take the call on my telephone set

    Deliver the call to another phone number

    Deliver the call to my voice mailbox

    Once the Browse & Talk Net surfer has an IP address assigned, the client software automatically sends via TCP/IP amessage to the IN with Net surfer Identity and IP address tuple.The SCP updates its registered Browse & Talk Net surfer database with this Net surferId/ IP address tuple and the

    registration process is fulfilled. Now the Browse & Talk Net surfer is marked as currently surfing (@IP addressvalid/invalid).

    Call scenario:

    The User tries to call Browse & Talk Net surfer (he dials 0296123456).

    1. The call is routed to the Browse & Talk Net surfer LEX (SSP)

    2. The SSP triggers the service by sending to the SCP an initial DP with different parameters depending on theinformation available from signalling. The service logic in SCP checks whether the user is registered as beingcurrently surfing.

    3. If the Net surfer is marked as being on line, the SCP instructs the SSP to connect the calling party leg to theSRF

    4. The SCP instructs the SSP to play an announcement: you will be connected in a few seconds

    5. The SCP sends a notification message to the Browse & Talk Net surfer using a TCP/IP connection.

    The identity of the calling party may be included in the notification.The script checks within the callingPartyNumber whether identity presentation is allowed or not (Addresspresentation restricted indicator).

    6. The notification is sent to the service Net surfer to make a choice.

    7. The Browse & Talk Net surfer select take the call on my PC option.

    IDP: Initial DP

    CTR: Connect To Resource

    PlayAn: Play Announcement

    IAM: Initial Address Message

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    1.31

    1.4 IN Call ScenariosVoIP Scenario (2)

    LEX

    SSP

    SCP

    RASTEX

    VoIP/GW

    GK

    0296123456

    SRP

    Internet

    8 Answer through

    VoIP9 PlayAn

    Your call is going to be taken on VoIP

    10 Connect

    11 IAM

    12 ? B&T sub IP @

    (H323 @ translation)

    x H.323 setup

    The Browse & Talk Net surfer has just received the incoming call notification message and a waiting announcement isplayed to the calling party .

    8. The SCP receives from the Net surfer his choice (in this scenario, the call is taken through VOIP) and

    analyses this information. 9. The SCP instructs the SSP to play an announcement: your call is going to be taken on VOIP .

    10. With the operation Connect, the SCP instructs the SSP to connect the calling party leg to the Voice Over IPGW

    11. The SSP establishes a circuit with the VoIP GW and sends the dialled number.

    12. The Voice Over IP GW asks his Gatekeeper for address resolution.This may be done with the support of IN through an interface with the SCP.The GW asks his GateKeeper for translation and a H.323 call set-up.The GateKeeper may not find the Browse & TalkNet Surfer and may ask for support to the IN SCP usingLocation ReQuest(CalledParty).The IN SCP replies either LocationConfirm (CalledParty, IP) or LocationReject (Reason).

    13. GateKeeper sets-up the H.323 call i f he received the LocationConfirm. The call is established in VoIP.

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    1.32

    Time allowed :

    3 minutes

    1. Intelligent NetworksExercise-1

    Complete the diagram?

    ..?

    SCP

    SDP

    .?

    SRP, IP

    ...?

    SSP

    ...?

    ?

    ..?

    ...?

    ISDN

    .....?SS7.network

    ..?

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    1.33

    Time allowed :

    4 minutes

    1. Intelligent NetworksExercise-2

    What are the main purpose of CAMEL?

    What is the main difference between

    Phase1 and Phase 2?

    What is the main difference betweenPhase 2 and Phase 3?

    What is the role of the OSA gateway?

    What are the main purpose of CAMEL?

    .

    .

    .

    .

    What is the main difference between Phase1 and Phase 2?

    .

    .

    .

    .

    What is the main difference between Phase 2 and Phase 3?

    .

    ..

    .

    What is the role of the OSA gateway?

    .

    .

    .

    .

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    1.34

    Time allowed :

    3 minutes

    1. Intelligent NetworksExercise-3

    Complete the diagram ? The Callingparty is a prepaid account servicesubscriber.

    SSP

    SCP

    LEX LEX0296047

    143

    Calling party

    ..?

    .?

    ...?

    ...?

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    1.35

    Thank you for answeringthe self-assessment

    of the objectives sheet

    1. Intelligent NetworksEvaluation

    Objective: to be able to describe the IN

    concepts and its evolution towards

    CAMEL and PARLAY

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    2 Alcatel IN implementation Release 2.3

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    2.2

    2. Alcatel IN implementation Release 2.3Session presentation

    Objective: to be able to describe the concept used in the Alcatel

    IN implementation R2.3

    Program:

    Page

    2.1 Why an open architecture? 3

    2.2 Alcatel Open Services Platform 6

    2.3 SRP & SDP overview 13

    2.4 Management overview 18

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    2 Alcatel IN implementation Release 2.3

    2.1 Why an open architecture?

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    2.4

    Moving from Intelligent Networks to Intelligent Services

    2.1 Why an open architecture?

    Intelligent Network: it consisted in bringing intelligence to the

    network:

    phone call handling and management.

    Intelligent Services: to bring intelligence to the services:

    management of more IN calls, applications and feature,

    connection from and to any network:voice/data, single user/

    corporate, Internet, etc,

    use of any terminal.

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    2.5

    2.1 Why an open architecture?

    SCP

    PSTN/PLMNData/IPGW

    MGCGKMMCS

    Service

    Third party applications

    SSPMSC

    API

    AS

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    2 Alcatel IN implementation Release 2.3

    2.2 Alcatel Open Services Platform

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    2.7

    2.2 Alcatel Open Services PlatformGeneral overview

    Distributed Processing Environment

    Service

    Management

    Points

    Specialised

    Resource

    Point

    Gateway

    Service Logic

    Execution

    Environments

    Third Party

    Servers

    Mediation

    Server

    ThirdParty

    Server

    SMP

    SLEE

    SRP

    SDP

    MD

    Service Data

    Points

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    2.8

    2.2 Alcatel Open Services PlatformOSP services

    CorbaServer

    Database

    SEP

    All platform services or IN services are developed in the same three-level way

    Oracle database, or proprietary database:

    contains all data needed by the service

    CORBA server:

    provides management access to the data stored in the database

    Service Execution Process:

    contains the logic of the service

    Functional entities of a serviceThree functional parts can be identified for each subsystem or service.

    Database (Oracle and proprietary when best suited ): Contains all data needed by the service.

    CORBA server: Provides management access to the data stored in the database.

    Service Execution Process (SEP): Contains the logic (the script) of the service.

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    2.9

    2.2 Alcatel Open Services PlatformInter-system communication

    CorbaServer

    Database

    SEP

    CorbaServer

    Database

    SEP

    Corbabus

    F-DPEbus

    ExternalInterface

    ExternalCorbaClients

    ExternalDPE client

    Communication bus for management commands coming from operators or external management systems

    Fast distributed processing environment: real-time communication between platform services & IN services

    3 ways of inter-communication

    CORBA bus:Communication bus for management commands coming from operators or external management

    systems. F-DPE:Fast distributed processing environment to allow real-time communication between platform services

    and IN services based on TCP/IP. Example: sending a statistical ticket from an IN service to the statisticsservice, sending a request from a prepaid service to a service data point containing the prepaid card database.The F-DPE Router can also communicate with other external nodes if this is based on TCP/IP or UDP protocol.

    Others:All other communication not based on CORBA (e.g. SS7, ISUP, INAP, e-mail, SNMP, TCP/IP) can besupported by the Service Execution Process.

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    2.10

    2.2 Alcatel Open Services PlatformOpen interfaces

    CS1 INAP (+ vendor orcountry variations)

    FTP, FTAMCall Detail Records

    BillingBillingBillingBillingmediationmediationmediationmediation

    FTPStatistics files

    StatisticsStatisticsStatisticsStatistics

    InformationInformationInformationInformationSystemsSystemsSystemsSystemsFTP, SQL

    Database files(Oracle or CSV)

    SNMPalarms &

    events

    NetworkNetworkNetworkNetworkmanagementmanagementmanagementmanagement

    CustomerCustomerCustomerCustomer& service& service& service& service

    managementmanagementmanagementmanagement

    CORBA

    data management

    MediationMediationMediationMediationsoftwaresoftwaresoftwaresoftware

    AlcatelAlcatelAlcatelAlcatelAlcatelAlcatelAlcatelAlcatel

    OpenOpenOpenOpenOpenOpenOpenOpenServicesServicesServicesServicesServicesServicesServicesServices

    PlatformPlatformPlatformPlatformPlatformPlatformPlatformPlatform

    S12/E10/Megahub AXE-10 DX 200 EWSD DMS 5ESS System X EMX

    Interfaces towards the network

    For the interface towards the network, the offered Alcatel OSP platform offers no limitations on the interfacesthat can be used.

    The todays asset of the Service Creation Environment is to provide the capability to support an applicationindependent of the interface protocol. Thus, it opens the way to extend the use of the SCE in a broader scope.

    Multi-INAP: The protocol to be used needs to be defined in the service specification phase and as such is veryeasy to introduce.Alcatel supports a multi-INAP mechanism.IN services can handle multiple INAP variants concurrently, allowing the SLEE (i.e. the services) to handle callscoming from several networks or from SSPs provided by different vendors. : Alcatel INAP, ETSI CS1 INAP,Nortel NAP, Ericsson INAP CAMEL

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    2.11PSTN/PLMN

    2.2 Alcatel Open Services PlatformOpen interfaces

    FTP, FTAMCall Detail Records

    BillingBillingBillingBillingmediationmediationmediationmediation

    FTPStatistics files

    StatisticsStatisticsStatisticsStatistics

    InformationInformationInformationInformationSystemsSystemsSystemsSystemsFTP, SQL

    Database files(Oracle or CSV)

    SNMPalarms &

    events

    NetworkNetworkNetworkNetworkmanagementmanagementmanagementmanagement

    CustomerCustomerCustomerCustomer& service& service& service& service

    managementmanagementmanagementmanagement

    CORBA

    data management

    MediationMediationMediationMediationsoftwaresoftwaresoftwaresoftware

    S12/E10/MegahubAXE-10

    DX 200EWSD

    DMS

    5ESS

    System X

    EMX

    Data Network

    AlcatelAlcatelAlcatelAlcatelAlcatelAlcatelAlcatelAlcatel

    OpenOpenOpenOpenOpenOpenOpenOpenServicesServicesServicesServicesServicesServicesServicesServices

    PlatformPlatformPlatformPlatformPlatformPlatformPlatformPlatform

    IP Network

    At the application level, several mediation functions have already been designed on previous releases.The OSP platform will further improve the support for the development of any mediation function or any serverapplication.

    The evolutions:

    The interface layer of the services will be part of the development and installation.This means that any interface layer could be used by the services (e.g H323, Radius, MGCP, SIP).Attention: this doesnt mean that all these interfaces are available today!

    The CCS7 stack is an optional plug-in of the IN platform and the platform will support by default a TCP/IP basedinterface.For example INAP over IP is offered as an interface towards the Softswitch.

    On Service Execution level (SEP level), external applications can be linked to the F-DPE.If this is not feasible, other communication protocols can be included directly or via an integrated mediationfunction to link virtually any external application to the Alcatel IN platform.

    Depending on requirements, any interface could be developed on the IN Platform. This would be done by using toolsintegrated in the SDE (Service Development Environment).

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    2.12

    2.2 Alcatel Open Services PlatformScalability

    Network growth

    Complete configuration + SRP + SDP

    SSP SRPSRP

    SCESCE

    Operator

    terminal

    SMPSMPSMPSMP

    SLEESLEESLEESLEE

    SDPSDP

    Minimal configuration for the OSP

    SSP

    SCESCE

    Operator

    terminal

    SMPSMP

    SLEESLEE

    Alcatels ability to scale its IN solutions gives operators a crucial competitive advantage.That is because our solutions employ a unique architecture that enables them to scale or evolve from smallsystems aimed at start-up operators (or established operators wishing to explore new market niches) to the largest

    systems with no loss of functionality and no throw away. Investment is protected as configurations gradually evolve upwards in line with business growth and increase in

    subscriber base and call traffic.The significance of this evolution cannot be overstated: it represents a massive saving of time and money for theoperator.Alcatel can do this because all its configurations use the same technology and the same SCE, which provides identicalcode and database definitions.This means that the same services can run on any Alcatel IN configuration.

    In order to evolve from the minimal configuration towards the complete one with SRP and SDP, the IN operator canproceed by steps:

    the first step consists in adding an Alcatel SRP,

    the second one consists in adding new servers for SLEE (this is the Extended configuration),

    the third one consists in adding a new SMP servers to form the Cluster SMP,

    the last one consists in adding a stand alone SDP (complete configuration).

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    2 Alcatel IN implementation Release 2.3

    2.3 SRP & SDP overview

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    2.14

    2.3 SRP & SDP overviewSDP

    CorbaServer

    Oracle

    Service 1

    Corba

    Server

    Oracle

    Service 2

    CorbaServer

    Oracle

    SDFSLSDF Service Logic:

    Get() & update()

    SDPSDF acts as centralised database:

    data can be shared by different services

    There are 2 main reasons to use an SDF:

    When data must be shared by different services.The SDF acts as a centralised database. In case of dynamic data, an SDF is always used. In case of static

    data, it is sometimes used. In the latter case, it depends if the delay in fetching the data is acceptable (servicedata exchanged via the DPE router)

    In case of data partitioning and the client can not perform any addressing.

    The SDF is a special service that interacts with other main services.From the user point of view, the SDF is a single application.The management of IN services and the SDF service are integrated in a single aspect.

    In the SDF service, the three functional parts of a service are also present:

    a CORBA server

    the ORACLE service database

    the SDF service logic (script). This script has 2 main functions : get data and update data

    The data server on which the slave ORACLE service database and SDF script is running is very often called the SDP(Service data Point)

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    2.15

    2.3 SRP & SDP overviewSRP (OSP-ME)

    ISUP H.248 SIP

    CCF CCF CCF

    SSF

    MGC

    H

    2

    4

    8

    SCP

    I

    N

    A

    P

    SRFService Unit

    Media Unit

    RU

    Media

    Resource Unit

    User Interaction

    The Alcatel Voice Processing Open Platform (AVPOP) called OSP-ME is a hardware and software platform designedto support voice oriented applications of any types.It can be used as a standalone voice server supporting high-level applications and connected directly to the user

    network (Service Node configuration) or within an intelligent network as a smart device (Specialised Resource Pointconfiguration).

    The SRP configuration is based on three different types of units :

    The Media Unit (MU): performs basic voice function processing such as playing and recording. It is directlyconnected to either the PSTN network or the IP network to manage the user Media.

    The Resource Unit (RU): performs specialised functions such as speech recognition, text-to-speech. SeveralRUs may exist in the SRP.

    The Service Unit (SU): performs the call handling and offers management functions (alarms, statistics, ).

    The SU communicates with the MU and the RU via a Fast Ethernet IP network operating at 100 Mbits/s

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    2.3 SRP & SDP overviewSRP (OSP-ME)

    SCP

    LEXSRPSRP

    INAP

    ISUP

    INAP

    ipSRPipSRPRTP/IP

    H.248

    (Media Server)

    Media

    Gateway

    Signalling

    GatewayMedia Gateway

    Controller

    ISUP SIGTRAN

    H.24

    8

    SRP configuration ipSRP configuration

    In the SRP configuration, the OSP-ME acts as SRP.The application (service) runs on the external SCP.

    In the ipSRP configuration, OSP-ME is used in an IP network.The Signalling Gateway is between SS7 and IP network.The Media Gateway transfers voice between the telephone network and the IP network. The Media Gateway Controllerdrives the gateways by means of H.248 protocol.

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    2.17

    2.3 SRP & SDP overviewSRP (OSP-ME)

    ipSRPipSRPRTP/IP

    H.248

    Media

    Gateway

    Signalling

    Gateway

    Media Gateway

    Controller

    ISUP ISUP/SIGTRAN

    H.24

    8

    SCP

    INAP/SIGTRAN

    ipSRP configuration: Direct Link

    In the Direct Link configuration, the ipSRP can receive operations from an SCP (INAP over SIGTRAN).

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    2 Alcatel IN implementation R2.3

    2.4 Management overview

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    2.19

    2.4 Management overview

    SMF 2 SMF 3 SMF 4 SMAF

    PrePaid

    Service

    PrePaid

    Service

    Access

    Service

    PrePaid

    DBPrePaid. DB

    partition 1

    PrePaid. DB

    partition 2

    Access

    DB

    CORBA

    Client

    IntegratedGUI !

    Cluster SMP

    All the CORBA servers of all services can be distributed over several nodes.A node is called an SMP (Service Management Point) and is the physical entity that implements a service managementfunction (= SMF host).

    A collection of SMPs is called a Cluster SMP.There is a possibility to partition the service master database.From the clients (the IN operator is the client) point of view, it all acts as a single system.

    Rules:

    There is only one database per SMP host.This database can contain data for several, different IN services.

    There is only one CORBA server per service, even if the service database is distributed over serveral SMPhosts

    All hosts on SMP level are running in active cold-standby mode.

    The Access platform service is running on an SMP node named the Primary SMP.There is only one primary SMP in a Cluster SMP.The function is named: Service Management Access Function (SMAF).

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    2.20

    2.4 Management overviewOpen interfaces

    CS1 INAP (+ vendor or

    country variations)

    FTP, FTAMCall Detail Records

    BillingBillingBillingBillingmediationmediationmediationmediation

    FTPStatistics files

    StatisticsStatisticsStatisticsStatistics

    InformationInformationInformationInformationSystemsSystemsSystemsSystemsFTP, SQL

    Database files(Oracle or CSV)

    SNMPalarms &events

    NetworkNetworkNetworkNetworkmanagementmanagementmanagementmanagement

    CustomerCustomerCustomerCustomer& service& service& service& service

    managementmanagementmanagementmanagement

    CORBAdata management

    MediationMediationMediationMediationsoftwaresoftwaresoftwaresoftware

    AlcatelAlcatelAlcatelAlcatelAlcatelAlcatelAlcatelAlcatelOpenOpenOpenOpenOpenOpenOpenOpen

    ServicesServicesServicesServicesServicesServicesServicesServicesPlatformPlatformPlatformPlatformPlatformPlatformPlatformPlatform

    S12/E10/Megahub AXE-10 DX 200 EWSD DMS 5ESS System X EMX

    Open Management Interfaces

    Third party applications can access the CORBA server directly or via an integrated mediation function on the

    OSP.The implementation will vary on the third party system in question.

    All the functionality offered by the cluster SMP is accessible via Java applets.These can be delivered to integrate them in other applications (e.g. existing management clients).This way, the integration is very fast as no re-development of the existing functionality is needed.

    The OSP management servers have an SNMP interface allowing it to send event/alarm traps to externalsystems.By providing a flexible subscription mechanism, external systems can detail which alarms they would like toreceive. Additionally, subscription mechanisms are available to send alarms via electronic e-mail or SMS

    FTP is used to export/import files from/to the SMP.Typical examples are statistical files or Call Data Record (CDR) files.The OSP functions and applications send tickets at the end of each request handling.These tickets (CDRs) contain information of the request and can be stored in files for external systems.Statistical files can also directly be transported to Excel.

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    2.21

    Time allowed :

    2 minutes

    2. Alcatel implementation R2.3 of an INExercise

    Complete the diagram below

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    2.22

    Time allowed :

    10 minutes

    2. Alcatel implementation R2.3 of an INExercise

    List the characteristics of the OSP?

    What is the advantage of using anSDP?

    What is the main characteristics of theOSP management?

    What are the differences between:

    SRP, ipSRP and ipSRP DirectLink?

    List the characteristics of the OSP?

    ...

    ...

    ...

    What is the advantage of using an SDP?

    ...

    ...

    ...

    ...

    What is the main characteristics of the OSP management?

    ......

    ...

    ...

    What are the differences between:

    SRP, ipSRP and ipSRP Direct Link?

    ...

    ...

    ...

    ...

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    2.23

    Thank you for answeringthe self-assessment

    of the objectives sheet

    2. Alcatel implementation R2.3 of an INEvaluation

    Objective: to be able to describe the

    concept used in the IN Alcatel

    Implementation Release 2.3.

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    Alcatel University - 8AS 90200 0567 VT ZZA Ed.033.1

    3 Alcatel services & SCE

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    3.2

    3. Alcatel services & SCESession presentation

    Objective: to be able to describe the most important Alcatel IN

    services & the use of the Alcatel SCE

    Program:

    Page

    3.1 Basic IN services 3

    3.2 Stage in service creation 19

    3.3 Alcatel SCE 22

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    3 Alcatel services & SCE

    3.1 Basic IN services

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    3.4

    Payment Suite

    Call Routing Application

    3.1 Basic IN servicesFSD product

    Mass Calling...Mass Calling...

    Browse & TalkBrowse & Talk

    Flexible Routing &

    Charging - FRC

    Flexible Routing &

    Charging - FRC

    CMM - Alcatel VPNCMM - Alcatel VPN

    Prepaid Calling CardPrepaid Calling Card

    Prepaid TelecomPrepaid Telecom

    Telecom Calling CardTelecom Calling Card

    Pc to Phone PaymentPc to Phone Payment

    Prepaid Recharge+Prepaid Recharge+

    Rating EngineRating Engine

    Multi Media Application Suite

    Mass Calling:The Mass Calling Service (MCS) is an evolution of the traditional televoting application.The product offers the possibility to organise quickly advanced televoting and mass events with more user interactivity,

    more flexibility and easier management.With the application it is possible to organise as service provider, a wide range of events and reach a large group ofpeople.Typical events are televoting, opinion polling, charity donation, telemarketing, emergency information lines services viatelephone or via the web.The MCS offers a service management environment with action blocks for building service scenarios.With this environment referred as "Lite SCE", the service provider and subscriber can quickly define mass callingevents in a very flexible way.The activation of the service in the network is a matter of a couple of minutes.The MCS management environment also offers to service provider and subscriber powerful tools to analyse the resultsof the organised events.The overall MCS management environment can be accessed via the web using JAVA applets. The access for theservice users (donors, voters, players, ) is done through specific telephone access codes or http addresses for WEBaccess.

    Flexible Routing and Charging (FRC): The Flexible Routing and Charging service enables a service provider tocommercialise to customers, via Commercial Service Provider, some FRC numbers with different routing schemes andcharging facilities.

    Corporate Mobility Manager (CMM): The Corporate Mobility Manager service provides subscribers with all thecapabilities of a private network without their having to install dedicated network resources.The CMM is available as a number of advanced packages tailored to the needs of different types of company. Alcatel'sCorporate Mobility solution is flexible on three levels :

    Flexibility regarding networks: seamless service offering over fixed, mobile and private networks.

    Flexibility by market: the service can be tailored to the needs of different markets.

    Flexibility for users: every CMM subscriber and all individual CMM users can control the service.

    Browse & talk:The Browse & Talk service allows service users to be reachable for incoming telephone calls while

    surfing on the Internet via a dial-up connection.

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    Rating Engine: Running on the OSP platform, the Alcatel 8618 Rating Engine gets benefits of the OSP real timecapabilities. The Alcatel Rating Engine can be used by any application to offer real time charging functions for voice,data, value added services and content delivery services. The Rating Engine takes into account fixed or variablecriteria defined by the service provider to charge the service user irrespective of his payment means. Supportedpayments are prepaid, post-paid and on l ine payment with micro-payment capabilities.

    PC to Phone Payment:The Alcatel 8614 PC to Phone Payment (3P) product enables real time charging for VoIP callsusing a PC-to-Phone type of connection in prepaid and in the next release some basic facilities for post paid. It primarytargets the incumbent operators in developing countries. The Alcatel 8614 PC to Phone Payment is part of the AlcatelIP telephony solution and is the companion application server of the Alcatel 5020 SoftSwitch. A web server is providedfor the end users to allow them to perform their self registration and the electronic recharge of their prepaid accounts.This allows the operators to have a low OPEX while providing a service winner. Moreover, the Web server also allowsfraud protection.

    Prepaid Calling Card (PPC)is a prepaid service that offers users maximum calling flexibility and convenience. Anyonecan use the service simply by buying a prepaid card, which is then used to make calls.

    The PPC service can enable the user to place a call, with its familiar tones and announcements in the user's ownlanguage. It also simplifies budget planning using the user's own currency. A prepaid card allows a caller to make callsfrom any telephone without using coins or special card reading equipment. The caller simply dials a service access

    code and is then requested to enter the card number and, when the card has been authenticated, the called party'sdirectory number.

    The PPC service is mainly dedicated to charge a telephony application but can easily be extended to charge Internetaccess and/or e-content application, all applications sharing the same account. The PPC service works on top of aPSTN or NGN network.

    Prepaid Telecom: The Alcatel 8612 PPT is a prepaid service that allows fixed operators to offer users maximumcalling flexibility and convenience without a subscription, deposit or passing through credit qualification criteria. Userscan associate a prepaid account to a PSTN/ISDN line in order to place or receive calls and benefit from a range oftelephone services. (service to be used only from a dedicated PSDT/ISDN line). The user buys a kit containing aprepaid card that gives him a personal telephone number associated with a prepaid account including an initial creditwhich is valid for a l imited time period. The PPT service also allows to assign different pre-paid accounts to onetelephone line (e.g. account for parents, account for children,...). The validity of the account can be extended by

    recharging it via several recharge means. The PPT service is mainly dedicated to charge a telephony application but can easily be extended to charge Internet

    access and/or e-content application, all applications sharing the same account. The PPT service works on top of aPSTN or NGN network.

    Telecom Calling Card: The Alcatel 8616 TCC enables a postpaid user to phone from a remote terminal (service to beused from any phone)and being charged via his postpaid account.Useful when you don't have a mobile to call from a friend home line or from an hotel or from a foreign country.He has a card number (or account number) and PIN code and he dials a 8xx number.The TCC service works on top of a PSTN or NGN network.

    Prepaid Recharge+:The Alcatel 8615 Prepaid Recharge+ complements the scratch card recharging of prepaidaccounts with other methods in order to reduce the operating cost of prepaid account recharging. A high degree of

    secure payment flexibility is offered: supported payment methods are credit cards, direct debit, debit cards, ATMs,POS,...

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    3.6

    3.1 Basic IN servicesFSD product

    08000800 123456123456

    EX

    SCP

    Customer

    RecordedAnnouncement Destination Number

    123456

    A8642 Flexible Routing And Charging

    According to the dialled number the FRC service logic instantiates the translation tree (previously created by operators)in order to find the destination number to be used to route the call in the network. This translation tree is a set ofbranch, each branch is a logical combination of criteria terminated by a destination or announcement . Criteria are

    based on calendar, time, origin area according to the calling number and distribution (for example:30% to destination 1,40% to destination 2 and 30% to destination 3).

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    3.7

    3.1 Basic IN servicesFSD product

    0 8900 890

    transferred

    0 8100 8200 8100 820

    Free

    0 8000 800 Subscriber

    Subscriber

    SubscriberEnd-user

    End-user

    End-user

    AFSAFS

    Advanced Freephone Service

    UANUAN

    Universal Access Number

    (Split Charging)

    PRSPRS

    Premium Rate Service

    (Split Revenue)

    Service Provider

    Enabling operators to commercialise a variety

    of 800/900 numberswith several routing

    schemesand charging facilities.

    Connection to call centrefunction (Genesys)

    One application for three commercial offers

    Strengths

    Flexibility (Service Creation

    Environment) Fixed and mobilesolutions

    Multi-vendornetworks

    A8642 Flexible Routing And Charging

    The AFS service enables to automatically set-up and handle calls with flexible routing and reverse charging. The AFSservice enables a service subscriber to receive calls at their own expense, free of network charges to the callers.

    The UAN service enable to set-up and handle automatically calls with flexible routing and flexible charging. The UANservice allows a subscriber with several terminating lines to be reached from national different zones with a uniquedirectory number

    The PRS service enables to automatically set-up and handle calls with flexible routing and premium charging. The PRSallows a service subscriber to provide information to the calling user and receive revenue from them. The PRS serviceis sometimes named Kiosk

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    3.8

    3.1 Basic IN servicesFSD product

    MobileNetwork

    Fixed NetworkCorporate Network

    PBX in site B

    PBX in site C

    PBX in site A

    Single fixed line Single fixed line

    Single fixed line

    A8640 Corporate Mobility Manager

    The operator buys the ALCATEL CMM solution and is then in charge of offering it to the companies.

    The companies (CMM subscribers) have to subscribe to the CMM service and to design their private network.They also appoint their company Telecom Managers.

    The CMM user can receive and make calls to everybody in the same company.For this purpose the CMM service handles incoming calls and outgoing calls.The calls are processed taking into account screening and debit control assigned by the company TelecomManager.

    CMM handles outgoing and incoming calls of company users mobile and fixed phones in the subscribing companysenvironment:

    inside the company

    from the company to the outside

    from the outside to the company.

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    3.9

    3.1 Basic IN servicesFSD product

    SCP/SDPSCP/SDPSCP/SDPSCP/SDPSCP/SDPSCP/SDPSCP/SDPSCP/SDP

    SMPSMPSMPSMPOSPOSPOSPOSPOSPOSPOSPOSP

    MSCEX

    INAP INAP or CAP

    A8640 Corporate Mobility Manager

    Subscribers configure their networks by using a user-friendly interface.

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    3.10

    3.1 Basic IN servicesFSD product

    EX

    SCP

    Access Code : e.g.0888/XXXXX

    Announcement

    Card Number

    PIN code

    Validation

    B-party Number

    Credit update at the end of the call

    Call duration supervision (on line)

    A8611 PrePaid Calling Card

    There are many types of card service that IN can support.This shows a typical calling card or credit card service.

    To the caller, the call sequence is that of a standard calling card (although the order in which the customer enters the

    card number, PIN and destination and whether there are announcements is fully flexible). To the operator there are many features: for example

    This service can be sold and customised to any number of service providers who can resell it to theircustomers;

    It supports multiple card products differentiated not by the access number, but by the card number

    All of these have customised announcements, that can be changed at will.

    The service provides credit checking features, including interfaces to external databases such as those of acredit card company for credit card calling.

    The service provides comprehensive fraud management, including fraud triggers such as simultaneous calls,geographic impossibilities, PIN failures etc

    There are also a variety of billing options, which are not so much to do with the service as with the product offered bythe operator. These include pre-paid card charging...

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    3.11

    They can talk over his NetMeeting client !

    (while Peter keeps on browsing for his favorite websites ...)

    You know, I found a nice bistroon t he web. What if ?

    Hi, its me.

    ( to be continued )

    While he is browsing, his friend tries to call him...

    The number you are dialing is currently engaged in

    an Internet connection. Please, hold on while yourcall is being forwarded to a PC ...

    As a Browse&Talk subscriber Peter can select a

    preferred delivery medium for incoming calls...

    Peter and his family can be

    reached now, even when

    Peter is on the Internet.modemISP/PoP

    PC

    Peter connects to the Internet via his home telephone line...

    the Internet

    Works with

    your ISP !

    3.1 Basic IN servicesFSD product: A8620 Browse & talk

    Notify user of of incoming telephone calls while he/she is surfing on the Internet (a.k.a. Internet Call Waiting)

    Deliver these incoming calls via alternative channels, depending on the users infrastructure and preferences

    Use the flexibility of the Alcatel 1400 Intelligent Network for controlling and managing the service and delivering the

    calls

    modemISP/PoP

    PC

    Peter connects to the Internet via his home telephone line...

    the Internet

    Works with

    your ISP !

    As a Browse&Talk subscriber Peter can select a

    preferred delivery medium for incoming calls...

    Peter and his family can be

    reached now, even when

    Peter is on the Internet.

    While he is browsing, his friend tries to call him...

    The number you are dialing is currently engaged in an

    Internet connection. Please, hold on while your call is

    being forwarded to a PC ...

    They can talk over his NetMeeting client !

    (while Peter keeps on browsing for his favorite websites ...)

    You know, I found a nice bistro

    on the web. What if ?

    Hi, its me.

    ( to be continued )

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    3.12

    3.1 Basic IN servicesFSD product: A8620 Browse & talk

    SSP

    SSP

    SCP

    SRP

    IP

    Peter

    For the Telco/Service ProviderTelco/Service Provider

    Call completion (immediate revenue in local loop)

    Packaging with One Number service, Internet access, Voice Mail, etc.

    Differentiation & brandname enforcement

    For the Internet Service ProviderInternet Service Provider

    Differentiation, bundling of services

    For the subscriber, his family and his friendssubscriber, his family and his friends

    Reachability at all times

    Transparent forwarding to 2ndline and/or voice-mail

    Easy to use, service id fully controlled by the user

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    3.13

    3.1 Basic IN servicesFSD product: Mass Calling

    ImmediateStatistics

    A : ...B : ...

    C : ...

    Statistics

    Film of theweek

    A B C

    Show master

    Thank you for calling,

    your call was registered

    your call will be put

    through to the TVShow master

    PSTN / ISDN

    IN

    Please hold the line,

    Film of the weekFilm A : 0137 7777-0Film B : 0137 7777-1

    Film C : 0137 7777-2

    Counter Call forwarding

    7777

    7777-0:519

    7777-1:299

    7777-2:182

    Total:1000

    1000th call

    to

    0296047143

    For televoting, one service access number (SAN) can be defined for each case. For example, two different service accessnumbers can be defined for a positive and a negative answer (yes or no).

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    3.14

    3.1 Basic IN servicesFSD product: Mass Calling

    EX

    SCP

    Televote Numbers

    Announcement

    operator (if call is winner)

    Update counters

    If call is winner, forward the call to destination

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    3.15

    3.1 Basic IN servicesMSD product

    Payment MediationLocation & User

    ControlMessaging Calling

    Multimedia

    Content

    Prepaid-Postpaid

    Suite

    Corporate Mobility

    Management

    Mobile Number

    Portability

    Personalized

    Connection Tone

    Postpaid

    Convergence

    Payment product line: Payment is the central point of operator's interest: it should facilitate and secure theintroduction of new services starting from the basic communication services (voice/fax/SMS) to the enhanced valueadded services including the delivery of new 3rd party content. To face this challenge, operators need to keep a full

    control on the whole payment chain (rating/charging/billing/settlement) for all content and services transiting over theirnetwork.To answer these key issues, Alcatel has designed a full voice-data-content convergent payment solution bothfor prepaid and postpaid subscribers.

    Mediation Product Line: 2G, 2.5G and 3G mobile networks drive a growth of Internet usages, which means a growthof services and devices. Today's Internet applications are essentially based on exchanges between terminal-basedclients (e.g. mail clients, bookmarks) and server-based user applications (e.g. portal pages, bookmarks), all actingwithout regard to the characteristics of the network, which remains essentially transparent in these exchanges. Thistechnological reality means that operators may easily be kept outside of the Internet value chain. As a result, operatorsmust seize the opportunity to insert Internet intermediaries - called proxies -- into their networks in order to deliveradvanced functionalities that enhance the exchanges between terminal clients and end-user applications. The proxiesare the applications, which handle data flow processing. Taking into account this dimension, telecom operators canintroduce an innovative business value proposal. Because proxies can have a dramatic impact on telecom operatorsbusiness, Alcatel has developed a systematic approach with a robust foundation to run proxies and a complete suite ofproxies. Alcatels state-of-the-art applications make multi-access communication and information services a reality by

    enabling the delivery of content from all sources to all Internet-enabled devices (PDA, PC, WAP phones). All the proxyapplications are deployable on top of Alcatel Proxy Platform. The aim of the mediation line is to transform "dumb"mobile Internet pipes into added value high performance.

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    Location & User Control product line:The Product Line Location and User Control contains a collection of productsrelated to the location, user profile and presence of the mobile subscriber.

    The products can be divided in 3 groups:

    Location: The Alcatel 8602 Location Server and Alcatel 5320 Nextenso Location Manager are used when aservice needs the location of the mobile subscriber. The 2 products are complementary to each other. TheAlcatel Assisted GPS Positioning Server (8606, 8607, 8608) locates cellular handsets in geographic space for

    use by E911, E112 or commercial services and works together with the Alcatel 8602 Location Server. They canbe deployed in GSM and CMA networks.

    User Profile: the Alc